21 april 2023

PUM Netherlands senior experts

Entrepreneurs for entrepreneursAkash Singh

21 April 2023

Agenda

Why SMEs need supportAbout PUM scope organisation position clients senior experts expertise global impact our results

Five casesIn short

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Position of SMEs

21 April 2023

SMEs are key for economic growth

SMEs contribute to employment and GDP

They are a main source of new productsThey generate tax revenuesThey supply larger corporations with services

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But … SMEs lack a number of things

Management capacity because of their small size

Financial resources to afford costly services finances, HR, legal, training

Know-how they don’t know what they don’t know

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SMEs’ gap in know-how

SMEs gap in know-how

know-how available

know-how needed

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PUM aims to fill the know-how gap

SMEs' gap in know-how

know-how available

know-how needed

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About PUM

Netherlands based organisationadvising SMEs to grow their businesses in 70 developing countries and emerging marketsworking with senior expert volunteers who have gained 30 years professional experience giving advice on the work floor

21 April 2023

Our scope

serving more than 2,000 customers per year in 70 countries in 75 sectors of the economy

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Our organisation

headquartered in The Hague125 voluntary staff members sector coordinators (matching) country coordinators (acquisition)

42 permanent staff members250 local representatives 3,200 senior experts

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Our position

complementary to the market (for business consultancy)subsidised by the Dutch authoritiesmember of the European sector organisation CESESlinking pin with the Dutch business community (‘business links’)

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Our clients

80% SMEsincapable of paying

commercial consultantsat least 2 years in business> 50% locally and privately

owned

20% SME supporting organisations (‘enabling environment’)

business organisationsvocational education,

practical trainingenvironment, energy, water,

infrastructure, etc.authorities: regulation &

facilities regarding the private sector

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Our senior experts

over 30 years of professional experienceemployed, retired, or sold own businessentrepreneurs, specialists and/or managersindependent, without ulterior motiveswith a relevant network and a broad visioncapacity to improvise speaking at least one foreign language

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Our expertise

Total # of projects (2010): 2099

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Our global impact

Total # of projects (2010): 2099

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Our results

More profitMore turnoverHigher efficiency

Lower cost priceBetter market positionHRM issues solvedHappy customers!

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Five different cases

21 April 2023

Case 1, Morocco

The client Hotel Club Val d’Anfa 140 rooms, 172 staff Casablanca, Morocco, Africa

The question How can the business

management of the hotel be modernised?

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Case 1, Morocco

The expertTonnis van HeuvelenConsultant, general manager of various large hotels

The answerBookings on the InternetAutomation of office functions (e.g. reception,

accounts) Automation of the rooms (e.g. credit card locks)Monthly meetings between management and heads

of departmentsExpand conferencing facilities

21 April 2023

Case 2, Egypt

The clientPort company Ship & CrewNew company, 100 employeesAlexandria, Egypt, Africa

The questionHow can management be improved?

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Case 2, Egypt

The expertSteef BronwasserFormer Director of Amsterdam Port Authority

The answerDraw up job descriptionsSystem of job evaluationGreater structure in management meetings (checks, reports)Delegation of dutiesBusiness Links with the Netherlands

21 April 2023

Case 3, Ukraine

The clientDairy firm MTKProcessing farm milk into

various dairy productsLugansk, Ukraine, Europe

The questionHow can the quality of the

dairy products be improved?How can the plant’s

production capacity be increased?

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Case 3, Ukraine

The expertGert van JaarsveldProduction Manager at dairy firm Campina

The answerImproved management of bacteria cultivationPurchase of 2nd-hand equipment through business linkImproved hygiene and working conditionsIntroduction of new packaging line

21 April 2023

Case 4, Uganda

The clientRose nursery, Ugarose Flowers6 hectares of land, various

breeds of rosesKampala, Uganda, Africa

The questionHow to reduce the numbers of

diseased/dead roses during processing?

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Case 4, Uganda

The expert:Jaap van der DoesDirector / proprietor of a rose nursery

The answerTraining in how to combat diseasesAdvice on feeding and spraying rosesExperiments in breeding roses in a copra mediumInstead of 20,000 euros in losses, monthly profits

21 April 2023

Case 5, Bolivia

The clientPara Ti chocolate factory Sucre, Bolivia, Latin America

The questionHow can production be increased?Advice on product developmentAdvice on export opportunities

21 April 2023

Case 5, Bolivia

The expertGerard DominicusManager at Droste chocolate

factory

The answerPurchase second-hand equipmentIntroduction of ‘VIP chocolates’Recycling of production wasteBusiness Link and training in the

NetherlandsImprovement of management

structure

21 April 2023

In short: the power of PUM

Filling the know-how gap of SMEs in developing countries and emerging marketsSending out Dutch senior volunteers with a wealth of knowledge, experience, network connections and enthusiasm to SMEs in 70 countries worldwideoffering advice in almost every fieldthrough short, customized projects on the workfloorwith a direct impact on business performance

Details of Program

Min 10 working daysMax 20 working daysInternational travel cost paidLocal cost such as accommodation, food and daily travel to be paid by businessTo identify the specific need of the businessDemonstrate commitment from owner

Is this value for money?

This a two weeks missionIt will cost PUM approximately R 50,000 in expensesIt will cost R 160,000 for a private practice working for 14 days at R 2000 per hour Our Total package value is approximately R 210 000 The Beneficiary pays for accommodation and subsistence. 14 days x R500.00 (estimate) per day = R 7,000. 00

What are the requirements?SMMECompany to have 15-100 staff2 years in operationTurnover and Balance Sheet information to submit (2 year AFS)Locally owned

Manual application process

Meet CriteriaComplete applicationExpert matched (in Netherlands)AcceptanceArrivalAssignment

Local Case Studies

Freys FoodsAfrican LinkBlack BalanceKiki’sMozimaxNuron RAPSSmith & WinfieldCubical solution

Iqlaas FoodsSaddler BeltsRock Solid IndustriesRocket WorksAJ ProductsSA DemolishersSBS Tanks

Thank you for your attention!

www.pum.nl