Dov Stern15 Robin Lane dovstern@optonline.netCroton on Hudson, NY 10520 914.271.5691 Cell 917.353.3588

Professional Profile Summary:Dedicated, customer-centered, quality-conscious Direct Mail/Print Production Manager/Coordinator with over 20 years of experience in the graphic arts and with a strong design sense. Pro-actively troubleshoots and solves tough technical, customer-service and personnel issues.

Experience: September, 2015 to present Lettershop Production Coordinator

Candid Worldwide, Long Island City, NY candidww.com. • Direct mail production • Fulfillment • Variable data work • Estimating

November, 2012 to May, 2015 Print Customer Service and Large Format Coordinator

The Print House, Brooklyn, NY www.tphny.com Expanded variable data and direct mail offerings • Customer Service • Direct mail production/fulfillment • Large format printing and • Job ticket creation • finishing • Estimating • Variable data work • Vendor management

July, 2011 to November, 2012 Print Production Manager, Advanced Digital Printing, Brooklyn, NY Initiated quality-control and variable data handling procedures

and streamlined estimating and production. • Customer Service • Job ticket creation • Variable Data Work • Direct mail production/fulfillment • Prepress Department • Estimating and vendor management

June, 2007 to June, 2011 Print Manager, AliGraphics, White Plains, NY www.aligraphics.com

Exceeded sales target of $1 million in first year as manager by forging new customer and vendor relationships. Upgraded equipment. Expanded mailing and bindery capabilities.

• Estimating • Scheduling • Press Approvals • Direct mail and fulfillment • Quality Control • Personnel • Vendor management • Billing

September, 1989 to June, 2007 Prepress owner-operator, Compmasters, Inc., New York, NY

Purchased and succesfully transitioned digital typesetting business to desktop service bureau/prepress business..

• Estimating • Scheduling • Marketing • Purchasing/Vendor management • Quality Control • Personnel/Staffing • Production • Billing

December, 1979 to September, 1989 Typesetting General Manager, Cyber-Graphics, Inc., New York, NY Rose through ranks to become first General Manager after second and third shifts. Successfully transitioned shop from first generation phototypesetting system to then state-of-the-art digital typesetting systems and successfully implemented emerging media conversion and telecommunication capabilities (pre-Internet and PCs). Equity position. Oversaw 35 full- and part-time employees in addition to coordinating freelancers.

Education: Pace University, Pleasantville, NY courses in programming Herbert H. Lehman College (CUNY), Bronx, NY, Political Science major

Core Competencies:• Direct mail production• List/data processing• Variable data/personalization• USPS requirements• Fulfillment and kitting• Print and direct mail estimating• Prepress and composition• Commercial printing• Knowledge of print substrates• Computer networking• PC and Mac proficient• Bindery, finishing and mail

handling equipment• Large format printing• Vendor management

Software Competencies:• BCC Mail Manager• PrintShop Mailer• Pitney Bowes SmartMailer• Satori Bulk Mailer• Microsoft Office Suite: Word, Excel, Access, Powerpoint, Publisher• Adobe Creative Suite: InDesign, Illustrator, Photoshop, Acrobat Pro• Quark Xpress• Pitstop Pro• Corel Draw• Dynastrip• EFI Printstream• Harlequin, Creo, EFI, Onyx and

Rasterlink RIPs