ISOSCELES™

Documentation Simplicity

ISOSCELES™ documents

for

ISOSCELES™ Modular

ISOSCELES™ comprises four modules – the core module, Document Manager, and three optional modules, Incident Manager, Schedule Manager and Risk

Manager

ISOSCELES™Easy Navigation

All modules are accessible from the home page

ISOSCELES™Configurable

ISOSCELES™ is configurable so that it will work for your company

Configuration

ISOSCELES™Flexibility

The Incident Manager module is configured by Incident type so that you are not constrained by rigid routings and rules

Configuration

ISOSCELES™Document Manager - Organised Documents

Document Manager

Your documents are organised for you into one-click views that make finding what you want a cinch

ISOSCELES™Relevant Information

Document Manager

The information is displayed in easily readable sections and embedding or attaching documents from other sources is supported

ISOSCELES™Hyperlinks For Easy Cross-Referencing

Hyperlinks take you immediately to related documents without having to leave the current document

Document Manager

ISOSCELES™Access Control & Notification

Documents may be public or restricted, automatic notification may be sent when a new revision is published and reminders can be sent if there are

printed copies which need to be replaced

Document Manager

ISOSCELES™Automatic Revision Control

Revision numbers are system generated and controlled, change history is logged and old revisions are archived when new documents are published

Document Manager

ISOSCELES™Secure Electronic Signing & Approval

Approvers are specified per document by the document manager and approval is by electronic signature

Document Manager

ISOSCELES™Advanced, Flexible Search Engine

A powerful search engine enables you to find the document you’re looking for - even if keywords are in attachments

Document Manager

ISOSCELES™Change Requests

A user who would like to propose a change to an existing document may submit a Change Request which will be routed to the relevant person for

action

Document Manager

ISOSCELES™Incident Manager - All In One Place

Incident Manager

All Incidents are in one place – the default view is the Tracking viewAll open Incidents are displayed in this view which graphically depicts the stage of each Incident. An elapsed time (from creation) is also displayed

ISOSCELES™Customisable

Incidents are based on a template driven by a workflow engine but the content of each Incident type is customisable

Incident Manager

ISOSCELES™Escalation & Reminders

Incident Manager

Incidents have optional reminders and escalation which may be configured per Incident type

ISOSCELES™

Routing of Incidents is governed by the configuration document and each approver/investigator has different rights based on this

Electronic Routing

Incident Manager

ISOSCELES™Reassignment, Recalling or Cancelling

Incident Manager

The originator of an Incident or the Incident Module Manager may recall or cancel an Incident at any time. They may also reassign an Incident to another

person should it be necessary

ISOSCELES™Schedule Manager - One Repository

Schedule Manager

All Schedules are here, shown by type

ISOSCELES™Control of Recurring Events

Schedule Manager

A recurring scheduled event is entered with its relevant supporting and identifying information. Requirements and methods may also be specified

here to facilitate completion of the task

ISOSCELES™Reminders & Escalation

Schedule Manager

Schedules each have a recurrence interval which may be daily, weekly monthly or annually. The recurrence type may be fixed or sliding and a

reminder is sent based on the number of days or weeks specified

ISOSCELES™Schedule Calendars

Schedule Manager

Schedules due are presented in a flexible calendar format which will show all events or those only related to the viewer, dependent on selection

ISOSCELES™Event Reporting – General Events

Schedule Manager

Once the activity related to an event has been completed a report is created to record the results. The event is then rescheduled based on the recurrence

parameters set up in the parent event

ISOSCELES™Event Reporting – Audit Events

Schedule Manager

Audit reports have different content and routing. The event is also rescheduled based on the recurrence parameters set up in the parent event

ISOSCELES™Bowser-Enabled

Document Manager

All ISOSCELES™ documents, incidents, schedules and reports may be viewed using a web-browser

ISOSCELES™Documents

Document Manager

Hyperlinks and attachments are faithfully reproduced for the browser

ISOSCELES™Incidents

Incident Manager

Easily navigable due to use of Java applets

ISOSCELES™Incidents

Incident Manager

All information is right here

ISOSCELES™Schedules

Schedule Manager

All relevant information in one place

ISOSCELES™Schedules

Schedule Manager

Similar functionality to the full client

ISOSCELES™Event Reporting – General Events

Schedule Manager

See what’s been done and what’s still outstanding

ISOSCELES™BENEFITS

• Easier ISO audits• Rapid ROI – less than 6 months• One repository for documents removing the possibility of

duplication or replication of documents and saving disk utilisation

• Confidence that the published procedure is current thus removing the chance of costly errors due to outdated procedures being followed

• Improved communication and tracking of documents, forms, procedures, reports, incidents and scheduled events

• Timely and prompt approval of procedures and conclusion of reports

• Elimination of paper copies and paper-chasing.• Clerical and administrative time and cost savings• Advancement in the use of modern technology

ISOSCELES™

Lotus Domino provides a multiplatform foundation for collaboration and e-business, driving solutions from corporate messaging to Web-based transactions and everything in between. This enterprise-class messaging and collaboration system is built to help maximize human productivity.

Benefits of the Ready for Lotus Domino certification may include:• Knowledge that solution meets IBM defined criteria and standards • Potential reduction in evaluation/purchase cycle • IBM commitment to Lotus Domino• Faster and easier deployment on Lotus Domino software

ISOSCELES™ has been Technically Validated by IBM

Ready for IBM Lotus Domino software is the official offering through which selected IBM Business Partner products are designed, tested and validated for ease of integration with IBM Lotus Domino software. When you buy Business Partner products that are validated as Ready for IBM Lotus Domino software, they have met IBM specified standards to work together with your Lotus Domino software to provide end-to-end integration and value.

ISOSCELES™

Contact Information

• PCI SystemsShep Cockcroft+27 82-457-5538+27 21-556-5418Email: shep@hosting-it.co.za