do you need a contact center phone system?
TRANSCRIPT
Do You Need a CONTACT CENTER PHONE SYSTEM?
If your business has more than just a couple of customer service representa-tives who answer phones, you may be able to bene�t from a specialized phone system for your call center
Does your business have
customers?
YES:)
WHATEVS
VERY
How important is customer service to
your business?
Do you still want to be in business three
years from now?
Do you even need a
phone?!
Stop reading and take a vacation.
No need for sophisticated contact center software. A business phone system with basic call routing and
reporting, such as MiContact Center Office, will probably suffice.
Your business could benefit from a contact center solution, such as the MiContact Center
Business Edition.
CLICK HERE
Your business could benefit from all of the bells and
whistles of a sophisticated solution, such as the
MiContact Center Enterprise Edition.
CLICK HERE
Enterprise
Small- to mid-size
Customer/technical support, to place/change/cancel orders,
to get billing info, etc.
NOTYET
YES!What are the main reasons they
contact you?
General info and misc. inquiries
YES!
Do you have staff dedicated to answer customer calls,
emails, etc.?
Do you want/need the ability to connect with customers via email, SMS and social
channels?
NO
How big is your business?
NO>:-(
NOT VERY
YES
CLICK HERE