do we still need managers?

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Page 1: Do we still need managers?

Photo by Reynermedia

Do we still need managers?

Page 2: Do we still need managers?

FUTURE-PROOF YOUR ORGANIZATION

ORGANIZE RESPONSIVENESS by

Jurriaan Kamer

Page 3: Do we still need managers?

“Insanity: doing the same thing over and

over again and expecting different

results”Albert Einstein

Page 4: Do we still need managers?

“Insanity: implementing scrum

and expecting a miracle”

Jurriaan Kamer

Page 5: Do we still need managers?
Page 6: Do we still need managers?
Page 7: Do we still need managers?
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AGENDA - management in agile orgs - how to apply these insights? - agile management team

transformation

Page 9: Do we still need managers?

How many managers in the

audience?

Page 10: Do we still need managers?

“Management, like the combustion engine, is a mature technology that must now be reinvented

for a new age.”Gary Hamel

Photo by McKinsey & Company

Page 11: Do we still need managers?

Do companies like Spotify still

have managers?

Page 12: Do we still need managers?

How does management operate in agile organisations?

Page 13: Do we still need managers?

photo by Giuseppe Milophoto by Techcrunch

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Photo by eGuide Travel

Spotify

Page 15: Do we still need managers?

At Spotify, a manager has a maximum of 5

direct reportsPhoto by Heartwork.com

Page 16: Do we still need managers?

“As a leader, always blame yourself first”

Photo by Heartwork.com

Page 17: Do we still need managers?

“I was used to people telling me ‘shut up and do

your job’”

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“Now they say: my job is to make you successful, what

do you need?”

Page 19: Do we still need managers?

Agile à la Spotify

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At Spotify managers are focused on coaching,

mentorship, and solving impediments rather than

telling people what to do.

Page 21: Do we still need managers?

With 60 teams, do you get 60

bricks or a nice castle?

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Photo by eOffice.netAirbnb

Page 23: Do we still need managers?

Photo by eOffice.net

“We simply give the

team a clear purpose”

Page 24: Do we still need managers?

Photo by eOffice.net

“Our tech managers are

engineers”

Page 25: Do we still need managers?

photo by Steve Jurvetson

What drives your people to work for your company?

A powerful purpose drives the company.

Page 26: Do we still need managers?

Facebook

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“No manager will tell you what to do”

Page 28: Do we still need managers?
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“I don’t want people asking me for

permission. In almost every case, if someone asks me for permission,

something’s wrong”

Page 30: Do we still need managers?

“When people ask you for permission,

they don’t bring any of their own

responsibility to the request”

Page 31: Do we still need managers?

AGENDA - management in agile orgs - how to apply these insights? - agile management team

transformation

Page 32: Do we still need managers?

How to apply these insights?

Page 33: Do we still need managers?
Page 34: Do we still need managers?
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Simply following the checklist won’t work

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(c) Jurgen Appelo

From boss to leader

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“We need to have a shorter time to

market, be able to faster respond to change, and have more innovation.”

Find the executive who feels the pain

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Provide a clear transition path: start small

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Bring the challenge

to the team

What do they need to make more

impact?

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Managers get coaching to be able to let go of the old ways

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“On higher management levels, it feels like losing

control”

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Continuously communicate about the necessary change and the challenges. €

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Executive sponsorship

Consistent example behaviour

Communication

Management enables the transition

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Management team agile transformation

EXPERIMENT

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Photo tiarescott

- decision making based on detailed memo’s

- information is filtered out and is often wrong or out of date

- not always of impact of decisions

Management team meetings as an impediment to agility

Page 46: Do we still need managers?

Can you help us: • learn what it is to be

agile • spend more time fixing

impediments • be more transparent

and accessible • let go and give more

responsibility to teams

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Kanban: backlog out in the open Agile inbox: get on their agenda instantaneously Sprint review: question for their people, “did we work on the right things?” Retrospective

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Drawing by Henrik Kniberg

A3 managementHelps

management teams to

prioritise which areas they want their company to improve on, and delegate.

Page 49: Do we still need managers?

Photo by ICT media

ANWB has an agile CIO

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Photo by Reynermedia

Do we still need managers?The most agile and innovative companies on the planet still have many many managers,

but they operate very differently.

To move to this new way of management, we need management to enable the transition.

Page 51: Do we still need managers?

Image by zen-mama.com

“A leader is best when people barely know he exists, when his

work is done, his aim fulfilled, they will say: we did it ourselves.”

Lao Tzu

Page 52: Do we still need managers?

Thanks!

Follow me at @agile_cio

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