do we still need managers?
TRANSCRIPT
Photo by Reynermedia
Do we still need managers?
FUTURE-PROOF YOUR ORGANIZATION
ORGANIZE RESPONSIVENESS by
Jurriaan Kamer
“Insanity: doing the same thing over and
over again and expecting different
results”Albert Einstein
“Insanity: implementing scrum
and expecting a miracle”
Jurriaan Kamer
AGENDA - management in agile orgs - how to apply these insights? - agile management team
transformation
How many managers in the
audience?
“Management, like the combustion engine, is a mature technology that must now be reinvented
for a new age.”Gary Hamel
Photo by McKinsey & Company
Do companies like Spotify still
have managers?
How does management operate in agile organisations?
photo by Giuseppe Milophoto by Techcrunch
Photo by eGuide Travel
Spotify
At Spotify, a manager has a maximum of 5
direct reportsPhoto by Heartwork.com
“As a leader, always blame yourself first”
Photo by Heartwork.com
“I was used to people telling me ‘shut up and do
your job’”
“Now they say: my job is to make you successful, what
do you need?”
Agile à la Spotify
At Spotify managers are focused on coaching,
mentorship, and solving impediments rather than
telling people what to do.
With 60 teams, do you get 60
bricks or a nice castle?
Photo by eOffice.netAirbnb
Photo by eOffice.net
“We simply give the
team a clear purpose”
Photo by eOffice.net
“Our tech managers are
engineers”
photo by Steve Jurvetson
What drives your people to work for your company?
A powerful purpose drives the company.
“No manager will tell you what to do”
“I don’t want people asking me for
permission. In almost every case, if someone asks me for permission,
something’s wrong”
“When people ask you for permission,
they don’t bring any of their own
responsibility to the request”
AGENDA - management in agile orgs - how to apply these insights? - agile management team
transformation
How to apply these insights?
Simply following the checklist won’t work
(c) Jurgen Appelo
From boss to leader
“We need to have a shorter time to
market, be able to faster respond to change, and have more innovation.”
Find the executive who feels the pain
Provide a clear transition path: start small
Bring the challenge
to the team
€
What do they need to make more
impact?
Managers get coaching to be able to let go of the old ways
“On higher management levels, it feels like losing
control”
Continuously communicate about the necessary change and the challenges. €
Executive sponsorship
Consistent example behaviour
Communication
Management enables the transition
Management team agile transformation
EXPERIMENT
Photo tiarescott
- decision making based on detailed memo’s
- information is filtered out and is often wrong or out of date
- not always of impact of decisions
Management team meetings as an impediment to agility
Can you help us: • learn what it is to be
agile • spend more time fixing
impediments • be more transparent
and accessible • let go and give more
responsibility to teams
Kanban: backlog out in the open Agile inbox: get on their agenda instantaneously Sprint review: question for their people, “did we work on the right things?” Retrospective
Drawing by Henrik Kniberg
A3 managementHelps
management teams to
prioritise which areas they want their company to improve on, and delegate.
Photo by ICT media
ANWB has an agile CIO
Photo by Reynermedia
Do we still need managers?The most agile and innovative companies on the planet still have many many managers,
but they operate very differently.
To move to this new way of management, we need management to enable the transition.
Image by zen-mama.com
“A leader is best when people barely know he exists, when his
work is done, his aim fulfilled, they will say: we did it ourselves.”
Lao Tzu
Thanks!
Follow me at @agile_cio
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