dixon, leon - resume july 2015 (1)

LEON S. DIXON JR. [email protected]

13998 Brady Street (734) 726-0119 Home

Redford, MI 48239 (313) 304-3193 Cell

of 3

EDUCATION

2017 – PhD. Management/Organizational Leadership, University of Phoenix, Southfield, MI

2015 – Graduate Certificate, Lean Management - Office and Service, University of Michigan, Ann Arbor, MI

2010 – Masters of Business Administration, University of Phoenix, Southfield, MI

2008 – Bachelor of Science, Management, University of Phoenix, Southfield, MI

EMPLOYMENT

Employee Empowerment Coordinator/Training and Development Coordinator – Human Resources

Detroit Manufacturing Systems, Detroit, MI 07/14 – 06/15

Key Words: Performance management, training/development, process management, leadership, strategy, analysis

Coordinated the implementation of Employee Empowerment in the following areas: organization, performance

management and the development of autonomous teams

Provided work standards

Supported management in the building and deployment of strategy

Supported management in the implementation of strategy

Conducted workshops

Coached managers, supervisors, and team leaders

Reviewed progress with management & make proposals to remove roadblocks

Reviewed progress with Division Level management & communicate on Best Practices

Oversee all communications Accomplishments: Designed and implemented new team boards (exclusive to DMS) to increase communication and

improve morale. Identified areas of waste on the production line - which led to a 30% decrease in scrap. Developed

and implemented a new employee on boarding program – improving new employee retention by 50%. Created a

social media campaign to improve assist with hiring fair; with 1 week’s notice 2500 applicants attended job fair (on-

site). Recognized (cash bonus) for role in hiring/job fair. Graduated from Faurecia Automotive Group University –

Employee Empowerment Fundamentals.

Dean of Students and Director of Security, Detroit Cristo Rey High School, Detroit, MI 06/09 – 07/14 Design, develop, implement and evaluate school discipline policy

Formulated student recruitment and retention policy

Ensured continuous professional development and established accountability standards

Public relations

Provided strategic direction for the school – both short term and long term

Fiscal management/Grant writing

CPTED (Crime Prevention Through Environmental Design) practitioner

Accomplishments: Established progressive discipline plan, which decreased amount of detentions by 40%. Co-

authored a recruitment plan that doubled enrollment in one year. Assisted in the development of a training program

for new and returning students to assist in employment skills required for corporate work study program. Authored

student handbook - outlining policies and procedures. Created annual Youth Leadership Conference for middle

school students. Safe School recognition – Zero acts of violence on campus – 5 years.

mailto:[email protected]



Redford, MI 48239 (313) 304-3193 Cell

of 3

International Customer Service, Sumitomo Bakelite, NA; Phenolics, Resins & Thermoplastics 1/07 – 04/09

Functioned as Custom Broker (classification, CFR, EAR, etc)

Developed and maintain international customer master order roster, using JD Edwards and SAP

ISO 9001:2000 Contract Review

Partnered with sales, marketing, manufacturing and shipping to effectively respond to customer inquiries and

complaints

Market research and analysis

Presented information to Board of Directors – current and future trends, action plans, recommendations, etc.

Designed, monitored, and maintained transportation network

J – SOX compliance (monitoring audit compliance)

Accomplishments: Renegotiated expedited delivery contract, saving $150,000.00 in first year. Negotiated a new

transportation contract; providing a savings of 25% in the first year. Identified and captured $25,000.00 in lost

revenue. Developed and authored international customer service SOP.

Import Analyst, DHL Air & Ocean/Contract: Delphi Automotive Account, Southfield, MI 8/03 – 05/06

Entry/Release agent, specializing in air and ocean importing (Customs Brokering)

Tracking, updating and maintaining customer orders, and billing

Managerial Effectiveness Team Leader/Facilitator

Developed and presented guidelines to improve domestic and international team effectiveness.

Tracking of quality improvement practices.

Accomplishments: Developed an internal daily report describing Delphi account activity. Developed and

implemented a program to improve team effectiveness – locally and globally. Awarded ‘Top Dawg’ Award for

outstanding customer service; the top award in the company.

LICENSES, MEMBERSHIPS, AND SPECIAL TRAINING

Red Cross CPR and Blood borne Pathogens Certification

ATD –Association for Talent Development

APICS - Professional Association for Supply Chain and Operations Management

AMA – American Management Association

NBMBA – National Black MBA Association

Licensed Realtor – State of Michigan

FOCCUS Certified Marriage Counselor

US Army, Primary Leadership Development Course

U.S. Army Infantry - Honorable Discharge

AWARDS AND RECOGNITION

2014 USA President’s Volunteer Service Award – Gold, Silver, and Bronze Medal

2014 University of Phoenix – Wall of Fame Inductee

2013 USA President’s Volunteer Service Award – Gold Medal

2011 University of Phoenix Outstanding Community Service Award

2010 USA President’s Volunteer Service Award – Gold Medal

2009 Spirit of Detroit Award – Detroit City Council




Redford, MI 48239 (313) 304-3193 Cell

of 3

COMMUNITY SERVICE AND VOLUNTEERISM 2005-Present Selective Service System - Local Board Member (Draft Board)

2014 – Present Presenter & Keynote Speaker: Education, Community and Human Service Issues

2011-2013 Trinity Vicariate (Archdiocese of Detroit) – President

2011- Present Minister of Service – Archdiocese of Detroit

2010-2011 Executive Director – Makala’s Miracles (Youth Social Service Organization)

2008-2011 Executive Director (Interim) – Ceciliaville Foundation – Human/Social Services

2007-2011 Pontchartrain Heights Community Council – Organizer and founding member

2009-2010 ‘New Way’ Corktown Project – Board Member

2006-2010 Precinct Delegate (Elected)

2009 Keynote Speaker – Detroit Police Dept and Mayor’s Office (Honorable Ken Cockrel) City

of Detroit – 10th

Precinct Grand Re-Opening

2005-2008 Trinity Vicariate (Archdiocese of Detroit) Educational Steering Committee - Chair

2005-2007 Metropolitan Organizing Strategies Enabling Strength (Gamaliel Foundation) Member

2004-2006 St. Cecilia Catholic School Educational Steering Committee

REFERNCES Available Upon Request


dixon, leon - resume july 2015 (1)

Documents