director benefits orange county irvine ca resume susan gordon

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 S USAN G ORDON ,  E S Q . www.linkedin.com/in/susangordon1  Orange, CA 92867  (714) 322-0731  susan@ebcbe nefit.com DIRECTOR OF BENEFITS  Employee benefits consultant for U.S. and International programs. Health Care Reform expert with full process skills, including strategy, design, compliance and communications. Generate significant savings in annual outsourced consulting fees.  Legal expert in ERISA, PPACA, HIPAA, COBRA, FMLA, GINA, etc. and related Federal/State laws, i.e. ADA, ADEA, FLSA and Title VII.  Communica tions expert, designing programs for clients including Walt Disney Company,  Toshiba, IHOP, We stern Digital, Pac ific Life and Litton Indu stries. Target e mployee aud iences up to 20,000.  Compliance leader with systematic approach that identifies and repairs potential breaches and cauterizes the blood loss from existing breaches. System based on tapping network of government contacts and formulating arguments to evidence employer “good faith”. Minimizes or eliminates penalties, which can total up to $1.5 million.  Expert witness for employment lawsuits, testifying for both employer and employee. Deposition testimony for corpor ate client with 12,000 e mployees led to settlement of wage & hour class action, saving employer litigation costs projected at approximately $200,000.  Skilled at crafting benefit programs which reduce costs and increase productivity. Master in the art of delicately balancing corporate and financial goals with compliance constraints and employee well-being. CAREER EXPERIENCE EMPLOYEE BENEFITS-CONSULTING, LLC  Orange, CA 2010-Present  www.ebcbenefit.com Global Director of Benefits  Current corporate client base up to 12,000 employees. Consult on health, wellness, retirement, work/life, insurance, disability, time-off, leaves of absence, voluntary and incentive benefits. Key Projects:  Conducted benefits analysis and integration for U.S. and 15 countries, following acquisition. Designed enhancements to international government benefits, increasing competitive industry ranking. Designed change management strategy and employee communications for client with 3,000 employees and revenue of $1.4 billion.  Created HIPAA privacy and HIPAA/HITECH security compliance manuals and operational procedures for client RFP regarding post-doctoral health benefits. Resulted in acquisition of most prestigious account in higher education market sector.  Designed Wellness Program Compliance system to meet PPACA legal requirements, including nine Federal laws, tax regulations and State use laws. Formulated employer arguments and defenses for existing non-compliance issues to withstand Department of Labor and/or IRS audit investigation. FRESH START BAKERIES   Brea, CA 2008-2009 Benefits Manager   Managed self-funded medical plan, dental & vision, short and long-term disability, AD&D, life insurance and retirement benefits for group of five companies with 2,800 employees.  Led annual health care renewal, negotiated with brokers, and prepared presentation to senior management, calculating 1, 3 and 5 year projected cost-savings due to adding consumer-directed Health Savings Account.  Co-authored Evidence of Coverage documents with healthcare carrier.

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Susan Gordon is an employee benefits consultant for U.S. and International programs.

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  • SUSAN GORDON, ESQ. www.linkedin.com/in/susangordon1 Orange, CA 92867 (714) 322-0731 [email protected]

    DIRECTOR OF BENEFITS Employee benefits consultant for U.S. and International programs. Health Care Reform expert

    with full process skills, including strategy, design, compliance and communications. Generate

    significant savings in annual outsourced consulting fees.

    Legal expert in ERISA, PPACA, HIPAA, COBRA, FMLA, GINA, etc. and related Federal/State laws, i.e. ADA, ADEA, FLSA and Title VII.

    Communications expert, designing programs for clients including Walt Disney Company, Toshiba, IHOP, Western Digital, Pacific Life and Litton Industries. Target employee audiences

    up to 20,000.

    Compliance leader with systematic approach that identifies and repairs potential breaches and cauterizes the blood loss from existing breaches. System based on tapping network of

    government contacts and formulating arguments to evidence employer good faith. Minimizes or eliminates penalties, which can total up to $1.5 million.

    Expert witness for employment lawsuits, testifying for both employer and employee. Deposition testimony for corporate client with 12,000 employees led to settlement of wage &

    hour class action, saving employer litigation costs projected at approximately $200,000.

    Skilled at crafting benefit programs which reduce costs and increase productivity. Master in the art of delicately balancing corporate and financial goals with compliance constraints and employee well-being.

    CAREER EXPERIENCE

    EMPLOYEE BENEFITS-CONSULTING, LLC Orange, CA 2010-Present www.ebcbenefit.com

    Global Director of Benefits

    Current corporate client base up to 12,000 employees. Consult on health, wellness, retirement,

    work/life, insurance, disability, time-off, leaves of absence, voluntary and incentive benefits.

    Key Projects:

    Conducted benefits analysis and integration for U.S. and 15 countries, following acquisition. Designed enhancements to international government benefits, increasing competitive industry

    ranking. Designed change management strategy and employee communications for client with

    3,000 employees and revenue of $1.4 billion.

    Created HIPAA privacy and HIPAA/HITECH security compliance manuals and operational procedures for client RFP regarding post-doctoral health benefits. Resulted in acquisition of most

    prestigious account in higher education market sector.

    Designed Wellness Program Compliance system to meet PPACA legal requirements, including nine Federal laws, tax regulations and State use laws. Formulated employer arguments and defenses

    for existing non-compliance issues to withstand Department of Labor and/or IRS audit

    investigation.

    FRESH START BAKERIES Brea, CA 2008-2009

    Benefits Manager

    Managed self-funded medical plan, dental & vision, short and long-term disability, AD&D, life insurance and retirement benefits for group of five companies with 2,800 employees.

    Led annual health care renewal, negotiated with brokers, and prepared presentation to senior management, calculating 1, 3 and 5 year projected cost-savings due to adding consumer-directed

    Health Savings Account.

    Co-authored Evidence of Coverage documents with healthcare carrier.

  • SUSAN GORDON , ESQ. Phone: (714) 322-0731 Page 2

    ALLIANCE IMAGING Orange, CA 2006-2008

    Senior Benefits Specialist

    Implemented Health Reimbursement Account for 2,400 employees. Designed multi-media

    communications campaign which launched 6 months prior to plan effective date. Trained

    managers in 49 states on presentations to employees. First year participation rate 18%.

    NATIONAL MARKETING SERVICES Laguna Hills, CA 2003-2006

    Human Resources Manager

    Managed national sales call center. Designed online training program, resulting in 30% increase in sales.

    Redesigned benefits and compensation incentive plans to motivate and retain workforce with average age of 29. Reduced turnover by 22%.

    SPECIALIZED BENEFITS COMMUNICATIONS Orange, CA 1990-2002 President & Founder

    Selected to design employee orientation presentation of health and welfare benefits for Disney

    University training center.

    Created Introduction to Health, Life and Disability Plans seminar for visiting Japanese management at Toshiba. Clients included Pacific Life, Litton Industries, Hunt-Wesson Foods and

    Sumitomo Bank.

    EDUCATION & CERTIFICATIONS

    CORNELL UNIVERSITY Ithaca, New York

    Bachelor of Arts in Political Science (Deans List)

    HOFSTRA LAW SCHOOL Hempstead, New York

    Juris Doctorate (Court Competition honors)

    ADMISSION: State Bar of New York

    CERTIFICATION: Certified Corporate Wellness Specialist

    SPEAKING

    ENGAGEMENTS: Azusa Pacific University Graduate HR Program

    Labor & Employment Law Conference

    Client Benefits Compliance Symposiums