digital visions & agile innovation - dheeraj kohli
TRANSCRIPT
© 2017 Unisys Corporation. All rights reserved. 1
2017 Air Transport IT Summit
Brussels
Digital Visions &
Agile Innovation
Dheeraj KohliVice President and Global Head Travel and Transportation
[email protected] @dheerajkohli
kohlid
© 2017 Unisys Corporation. All rights reserved. 2
Personas & Context
3D Printing
Social & Mobile
Cloud Computing
Business
Platforms
Shareholder Value
Customer Experience
Disruptive Models
Economics
Regulatory
Technology
The Challenge : Navigating through the Digital Storm
SDx
Analytics
IoT Cyber Security
Intelligent Automation
Airport Operational Excellence
Operational Database
IROPSAlerts & Reports
Predictive Analytics
Warehouse& Logistics
Dynamic pricing Border
control
Piece level tracking
Real time tracking
Score cardsRevenue
accounting
Dispatch planning
Loyalty
Digital Freight Transformation
Call Centers
& Branches
Airline.comBooking Payment and Ticketing
SeatingInventory and Pricing
Indirect Channels
Offer/Order Management & Distribution
Pre-Travel
Home Printed Bag Tags
Self Service
Landside
Parking
Recognition
LoyaltySocial
Airside
RetailCommon Boarding
Food and Beverage
Mobility
Roaming Agents
Lounge Mgmt
Traveler
Self Service Bag Drop
Check-In
Integrated SecurityMicro Segmentation
The Opportunity : Digitally Connected Business
Chocks On
BaggageUnloading Complete
Baggage Loading Start
FuelBoarding
Take Off
Passengers De-board
Cleaning Start
Cleaning Finished
Baggage Loading Complete
Chocks off
Baggage Unloading Start
Aerobridge Attach
Ramp Turnaround Management
Baggage
Ground
HandlersATCAirlines
Airport
OperatorConcessionaires
Control
Authorities
Stakeholder ManagementWeather
© 2017 Unisys Corporation. All rights reserved. 4
The Strategy : Where to play ?
Digital ServicesDisruptive Technologies
ƒnDisruptive technologies
+ platform business models
+ digital services
Mastering Digital Business Innovation
Accelerated by leading practices in corporate innovation
Platform Business Models
=
© 2016 Unisys Corporation. All rights reserved. 5
Disruptive Technologies
Internet of Things
Personas & Context
Mobility & Wearables
Cloud & Hybrid IT
Cyber Security
Intelligent Automation
"Digital experience enhancers"
"Digital experience essentials"
Big Data Analytics
Social Computing
KEY FORECASTS
Source: 1-3 – IDC, “Innovation Accelerators”
$1.7T IoT market by 20201
$40BIntelligent Automation market by 20202
50% Wearables CAGRbetween now and 20183
© 2016 Unisys Corporation. All rights reserved. 63D printed parts Emoji directions
Bag tracking app Drone delivery
Intelligent assistantWarehouse robotics
A few Innovation examples
© 2016 Unisys Corporation. All rights reserved. 7
Platform Business Models
© 2016 Unisys Corporation. All rights reserved. 8
Business Solutions
Extensions and Integration
API Interface Layer
Client specific
extensionsClient specific
extensions
Management & Governance Services
Technology & Infrastructure Services
Business Critical Operating System
Data & Analytics Services
Cloud Foundation Public Private Hybrid
Business Collaboration Value Networks(BCVN)
TechnologyCollaboration Value Network (TCVN)
Example:Unisys PaaS for T&T Solutions
© 2016 Unisys Corporation. All rights reserved. 9
The Execution : How to Scale ?
Digital Services
… from Discrete Services to Digital Assembly Lines
© 2016 Unisys Corporation. All rights reserved. 10
Agile
Innovation
Ecosystems
Agile
Innovation
Processes
1
Agile
Innovation
Management
2 3
Senior Leadership led agile culture driven by relevance to the customer
Equips you to compete as Platform models become dominant emerging business models
Multi-Modal Ideation
(Event Based and Ongoing)
© 2017 Unisys Corporation. All rights reserved. 11
Finally : Businesses innovate… Customers validate
Base decisions on economics
Decentralize decision making
Correlate to systems thinking
Assume variability, preserve options
Innovate incrementally with
fast integrated learning
cycles
Unlock the intrinsic motivation of knowledge workers
ALWAYS put customer
relevance at the center
© 2017 Unisys Corporation. All rights reserved. 12
Thank You!
@dheerajkohli
kohlid
DISCLAIMER
Any use, republication or redistribution of this content is
expressly prohibited without the prior written consent of the
Author. Permission to copy and reproduce content may be
granted by the author, at their discretion, and by request
only.
Source: presentation of Dheeraj Kohli, Unisys at the
2017 SITA Air Transport IT Summit, Brussels.
2017 Air Transport IT Summit