digital signage at university of toronto libraries

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Digital Signage at the Library Sian Meikle @UTLBilal Bilal Khalid Graham Stewart

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Page 1: Digital Signage at University of Toronto Libraries

Digital Signage at the Library

Sian Meikle@UTLBilal Bilal Khalid

Graham Stewart

Page 2: Digital Signage at University of Toronto Libraries

Digital signage design Robarts digital signage three ways Robarts signage: how we built itRobarts signage: how they use itRobarts signage: what we learned

Overview

Page 3: Digital Signage at University of Toronto Libraries

Good signs can make a difference...

Gary Larson, The Far Side, 1985

Page 4: Digital Signage at University of Toronto Libraries

Simple: ○ Reduce: punctuation, pictures, words○ Headline: 22 characters○ Body: 10-18 words○ Short URLs

Brief:○ 5 seconds per slide○ 8-10 seconds total

Clear:○ Call to action: Chat with a librarian○ Photographs can be powerful○ Coherent design

Writing the message

Page 5: Digital Signage at University of Toronto Libraries

Chunking○ 4 1 6 9 7 8 8 4 5 0

○ 416 978 845

Coding○ Group similar things together

○ Add headings

Serial position○ prime spots on a list: first and last

Presenting the message

Page 6: Digital Signage at University of Toronto Libraries

Putting it into action

Eric Kobel, "Digital Signage Design Suggestions", UC Santa Barbara Housing & Residential Services

http://www.housing.ucsb.edu/digiknow/images/design_suggestions.pdf

Page 7: Digital Signage at University of Toronto Libraries

Putting it in action

Virginia Commonwealth University http://m.ts.vcu.edu/kb/images/GreenWorks3.jpg

Page 8: Digital Signage at University of Toronto Libraries

What make digital signage different?

Easy to update

Can differentiate content by

○ time of day

○ audience

○ viewing time

Page 9: Digital Signage at University of Toronto Libraries

What users say

1. Help me make better decisions Chat with a librarian, workshops2. Save me time Maps: library, stacks, workstations

Directories: by floor, service, name, library3. Show me something relevant to me

News, community content4. Tell me something new and interesting

Exhibits, events, news5. Give me ideas

Collection highlightsexcerpted from Chris Heap, "Seven Principles of Success for Digital Signage"http://www.digitalscreenmedia.org/the-perspective/view/17239/dse--seven-principles-of-success-for-digital-signage

Page 10: Digital Signage at University of Toronto Libraries

Robarts digital signage:Overhead information signs

Page 11: Digital Signage at University of Toronto Libraries

Robarts digital signage:Building directories

Page 12: Digital Signage at University of Toronto Libraries

Robarts digital signage:Interactive touch screens

Page 13: Digital Signage at University of Toronto Libraries

Robarts digital signage:Interactive touch screens

Page 14: Digital Signage at University of Toronto Libraries

Touchscreen Kiosks

● PHP - CodeIgniter

● jQuery

● MySQL

● Closed Environment

● Javascript Keyboard

Page 15: Digital Signage at University of Toronto Libraries

Touchscreen Kiosk Interaction

Most frequent pageviews● Libraries & Hours● Robarts Directory● Workstations

User Feedback● Let me find a book!● Let me access this info from my phone!

Page 16: Digital Signage at University of Toronto Libraries

Touchscreen Kiosks - What's Next

● Catalogue Search○ Entire catalogue available

● StackMap

○ Map of physical item location, with directions

● Responsive Design

○ Designed to be used on any device (e.g. Desktop,

Tablet, Smartphone...)

Page 17: Digital Signage at University of Toronto Libraries

Overhead Signage

● 4 vertical screens○ PHP + AJAX

● Media Commons○ Javascript video player

● Fisher Rare Book○ Screensaver

Page 18: Digital Signage at University of Toronto Libraries

Overhead Signage - Features

● Auto Refresh○ Detection of new content

● Remote Control

○ Ability to have different

slideshows

○ Control to switch between

slideshows

Page 19: Digital Signage at University of Toronto Libraries

Overhead Signage - What's Next

● Scala

○ Content Regions

○ RSS Feeds from Drupal

○ Scheduling

Page 20: Digital Signage at University of Toronto Libraries

Building Directories

● One PHP + Javascript

page per vertical pylon

(two vertical screens)

● Alternating Event Feed

Display (from Drupal,

via AJAX)

Page 21: Digital Signage at University of Toronto Libraries

Digital signage development and the Devops movement

Page 22: Digital Signage at University of Toronto Libraries

Devops: agile methodology applied to system administration

Page 23: Digital Signage at University of Toronto Libraries

Agile

Set of software development methods, formulated 2001

Rapid

Iterative

Quick release cycles

Fast adaptation to requirement changes

Continuous development, after code releases

"Testing in Production"

Page 24: Digital Signage at University of Toronto Libraries

Agile Teams

Self organizing

Cross functional

Quick daily meetings

Open environments, face to face meetings, frequent interrupts

Encourage input from many sources and different ranges of expertise and experience

Trust

Page 25: Digital Signage at University of Toronto Libraries

Impact of Agile on system administration?

Site creation, rollout, update, maintenance timeframes all shrink

Web presence critical for most organizations

Software is developed much faster and changes are more frequent: sysadmins can't move slowly if developers are moving fast

Massive growth in automation tools

Growth in open source software: sharing and collaboration

Cloud

Page 26: Digital Signage at University of Toronto Libraries

Devops goals

1. Eliminate stereotypes:-"developers are careless and arrogant"; "sysadmins

are grumpy and always say no"-"developers go home at 4:30"; "sysadmins are martyrs

and work all night"

2. Increase communication between developers, operations, and management

3. Continuous systems improvement

4. Break down barriers and silos

5. Develop methods to encourage all team members to see the organization's goals as the desired target, rather than individual goals

Page 27: Digital Signage at University of Toronto Libraries

Source: http://www.socallinuxexpo.org/scale9x/special-events/devops-day-los-angeles

Page 28: Digital Signage at University of Toronto Libraries

Source: http://mdzlog.alcor.net/tag/devops/

Page 29: Digital Signage at University of Toronto Libraries

Advantages of working in Devops mode

All staff can use all their skills => diversity => use knowledge outside defined roles => roles expand => cross pollination => creativity=> "many minds"

Enhanced mutual respect and communication => greater trust => shared responsibility=> everyone feels a sense of ownership over the end

product => greater commitment to the product => everyone focused on the organization’s end goal

Happier, more productive staff, because work is FUN !

Page 30: Digital Signage at University of Toronto Libraries

Devops methodology: digital signage examples

Operations and development involved jointly from the start

Weekly full meetings and as necessary (often daily) quick interrupts / one-on-ones for specific issues

Fast code releases: several times/week.

"Many Minds" => two screen display: one browser? 2 PCs? 1 video

card or 2? flipped portrait mode or vertical landscape mode?

=> disabling right click=> URL shortening options

Page 31: Digital Signage at University of Toronto Libraries

Devops: more digital signage examples

Planning and execution:=> browser choice => OS choice=> development options=> design decisions

How do we keep browser sessions from finding the Internet? Proxies? Whitelists? No links?

How do we do an onscreen keyboard? OS version? Javascript? HTML?

New and experimental project: innovative methods required

Page 32: Digital Signage at University of Toronto Libraries

Thank you !