Digital Printing Solutions

Digital Printing Solutions ...creating your digital working environment

“By developing an unparalleled understanding of your business we can provide long-term business value with speed and efficiency.”

The business solutions provider adopts a one-stop shop approach

for the hardware and software requirements of the modern digital

office, selecting technologies from the world’s leading manufacturers.

The sales and service support is second-to-none with a team of

dedicated Account Managers and Technicians on hand to guide you

through the decision-making process.

Abbey offers an extensive consultation

programme including print audits to ensure

the advised solution compliments your

existing or new environment.

The new head office, which includes a

showroom and distribution centre, is located

in Cheltenham, Gloucestershire. It is home to

Abbey’s key personnel, many of which have

been with the company from the beginning and,

are proud to have witnessed the firm develop

into Gloucestershire’s premier supplier of digital

office solutions.

Since its formation in 1989, Abbey Business Equipment Limited has provided more

than 20 years of service excellence to its clients. Abbey is a market leader in the supply

of intelligent print solutions. As an independent company it is not tied to providing

equipment from a single manufacturer, enabling the firm to provide a range of products

which are tailor made for your business.

Service and technical support...supporting your digital working environment

Abbey Business Equipment has a highly-trained

engineering workforce and with more than 20 years of

industry experience the company provides unparalleled

client services.

These services are flexible and designed to adapt to the requirements

of each contract, regardless of size.

With any purchase of a digital solution, Abbey guarantees consistent

copy quality throughout the life of the machine. This is achieved

through regular equipment servicing and the use of manufacturer

produced parts by professional engineers.

The Abbey service portfolio:

• Quarterly review of print volumes,

call-outs and response times

• Regular preventative maintenance

• Full reports on machine service

history

• Flexible service arrangements

with a choice of guaranteed

response times and service level

agreements

• Loan machines to reduce

downtime for high volume users

• Dedicated manufacturer-trained

account engineers

“Our fully trained field technicians are local to you, ensuring a guaranteed response time. Whether you require technical support or the latest drivers, our team is here to help.”

Installation & training...organising and connecting your digital environment

Abbey is committed to reducing its carbon footprint, and has been

recognised for its commitment to environmental issues with Planet

Positive accreditation.

With one of the largest field-based service teams in the South West,

Abbey ensures that products are delivered, configured and installed

with the minimum of inconvenience.

Remote and on-site support services ensure that products remain

in optimum condition, maximising the availability of your document

solutions to the highest standard, leaving you to focus on your

business.

End-User Training / Key Operator Training

The installation team trains end-users and key operators to

thoroughly understand the products and demonstrate how they can

improve document work-flow.

Abbey focuses on helping your employees achieve maximum

productivity, which in turn reduces the cost of product ownership.

Abbey takes full responsibility for the installation and configuration of products to meet

individual requirements. The service provided includes logistics and relocations alongside

a comprehensive recycling system which includes the removal and recycling of all

packaging in accordance with European Environmental Regulations.

“It is imperative that solutions are delivered and deployed in an organised manner.”

“Abbey takes pride in listening to the client, capturing their requirements and delivering solutions to agreed timescales and budgets.”

What our clients say

“Your professional manner and

willingness to help and find solutions

to problems made our move and

dilapidations schedule a lot smoother

and less stressful on our part.”

Sally McIllwaith Business Manager, Winstons Wish

“For the past 6 years, Abbey

Business Equipment have exceeded

our service expectations – nothing

is too much trouble, proactive at

thinking outside the box to find cost

effective solutions for our business

and dedicated to building and

maintaining the relationship between

us. Their support in furnishing our

new 45,000 ft sq HQ was superb.”

Hilary Bateman Head of Department, St. James’s Place

“We have had excellent service

from Abbey over several projects.

They go out of their way to help

and to be flexible in their approach.

Several times they have gone above

and beyond the call of duty and

always deliver on their promises.

A true partner.”

Mike Paskin Director, John Laing Integrated Solutions

“In the businesses that I have worked in I have dealt with quite

a few equipment suppliers. Having had chance to view the

competition there is still only one company that I have turned to

when it comes to replacing equipment. Now at the third company

I have brought Abbey into I am just as confident that I have made

the right decision as when I first met them. Abbey not only make

it easy to do business with them but they make you look good for

bringing them onboard.”

Tim Bayes IT Manager, Homesafe Lindman

“All of the projects undertaken by Abbey have been professionally

managed, completing within programme and budget. Feedback

has confirmed that the Abbey staff have communicated effectively

with the Trust personnel to keep them informed of progress and

to co-operate with any changes to enable Trust staff to deal with

unscheduled clinical issues.”

Leslie Powell Associate Director, Inventures

“Our relationship with Abbey was perfect throughout our relocation

to our new offices. They offered excellent support throughout

our procurement, even when they were unassured of obtaining

our business, finding innovative solutions based on their wealth

of experience. They were able to offer a unique service with their

excellent installers being locally sourced to help us achieve our

Government sustainability targets. I wouldn’t hesitate to recommend

Abbey to my colleagues in the NHS, or to other industry sectors.”

Gary Hotine I.T. Manager, South Devon Health Care Trust

Some of the clients we work with

Finance & Insurance· Capita· Chelsea Building Society· Ecclesiastical Insurance Group· Endsleigh Insurance Services· Jardine Lloyd Thompson· Lincoln Financial Services· Lloyd & White · St James’s Place· Vertex (Marlborough Stirling)· Zurich Financial Services

Recruitment· Andrew Fraser· Now Recruitment

Accountants· Davies Mayers Barnett· Horwath Clark Whitehill· Kingscott Dix· Mazars

National & Local Government· Avon & Somerset Constabulary · Blaenau Gwent County

Borough Council· Carillion Services· Cotswold District Council· Cheltenham Borough Council· Countryside Commission· DTI· GCHQ/Vosper Mantech· Gloucester City Council· Gloucester Constabulary· Gloucester County Council· Gloucester Magistrates’ Court · Gloucester Training & Enterprise· Gloucestershire Education

Committee· Inland Revenue· Rutherford Appleton Laboratories

(CCLRC)· Severnvale Housing· South Devon Healthcare· Tewkesbury Borough Council· UCAS

Churches· Diocese of Clifton· Elim Pentecostal· Gloucester Diocesan

Board of Finance· Holy Trinity Cheltenham· Worcester Diocesan

Board of Finance

Schools & Colleges· Beaufort School · Bromsgrove School· Cam Woodfield Primary School· Chosen Hill School · Cleeve School· Corsham School· Hartpury College· Pittville School· Newent School· Redmaids School, Bristol· Sir Thomas Rich’s School· Slimbridge Primary School· University of Bangor· University of Gloucestershire· Wycliffe College

Estate Agents· Andrew Grant· Bruton Knowles· Carver Knowles· Errington Smith· Isherwoods· John Ryde Commercial· Kirkham Pryer· Perry Bishop & Chambers· Peter Ball· Steve Gooch

Facilities Management· Interserve· Inventures· John Laing Integrated Services· Reliance Secure Task Management

Motor Dealerships· Baylis Haines & Strange· Beechwood Audi· Blade Motor Group· Broughtons· Colt Cars· Fish Brothers· Inchape Retail (CD Bramall)

Manufacturing / Commercial· Alan Dick & Co· CDW Products· Corin Medical· Group 4 Technology· Honda Logistics (Swindon)· Kohler Mira· Kraft Foods· Lister Petter· Mackline· Magnox· Messier Dowty· Norville Optical· PKL Group· Renishaw· Sapa Holdings· Securistyle· Smiths Aerospace (GE Aviation)· Spirax Sarco· Unilever (Birds Eye Walls)· Westington Signals

Legal Practices· Ash Clifford· BPE Cheltenham· Davies & Partners· DF Legal· Hulme & Co· Iacopi & Palmer· James Cook· Lane & Co· Langley Wellington· Pardoes· Rowberry Morris· Wiggin Osborne Fullerlove

Travel & Leisure· Abercrombie & Kent· De Vere Hotels (The Belfry)· Everyman Theatre · Seasons Holidays

Construction· Beam Construction· Britannia Construction· EW Beard· Grimshaw Kinnear· John Laing· Moss Construction· Robert Hitchins Group

Charities· Glenfall House· Lillian Faithfull Homes· LINC· The Meningitis Trust· Wildfowl & Wetlands Trust· Winston’s Wish· YMCA· Young Gloucestershire

Sports Clubs· Cheltenham Racecourse· Cheltenham Town Football Club· Cirencester Golf Club· East Gloucestershire Tennis Club· Forest Green Rovers· Gloucestershire Golf Union

Other· Arval PHH · Campden & Chorleywood Food

Research Agency· Countrywide Farmers· Nuclear Electric· Pegasus Planning Consultants· WH Smith

Abbey Business Equipment Ltd Projects Division

24 Lansdown Industrial Estate, Gloucester Road, Cheltenham, Gloucestershire. GL51 8PL

tel. 01242 230016 fax. 01242 256300 www.abbeybusinessequipment.com

Abbey Business Equipment Ltd Head Office

Units 23 & 24, Neptune Business Centre, Tewkesbury Road, Cheltenham, Gloucestershire. GL51 9FB

tel. 01242 263444 fax. 01242 250404 www.abbeybusinessequipment.com

“At Abbey Business Equipment we remain focused on building long term relationships with our clients. We are dependable, professional and uphold traditional values.”