digital edge - failing fast

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CANCER RESEARCH UK FAILING FAST & LESSONS LEARNED Digital Edge

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  1. 1. CANCER RESEARCH UK FAILING FAST & LESSONS LEARNED Digital Edge
  2. 2. JAMES GADSBY PEET Senior Digital Services Manager @gadsby [email protected] FAILING FAST
  3. 3. FAILING FAST Our digital strategy is not just about technology
  4. 4. FAILING FAST Our digital strategy is not just about technology
  5. 5. FAILING FAST Our digital strategy is about people
  6. 6. FAILING FAST Digital Connector Digital Master Digital Operator Digital Operational Excellence DigitalCustomerExperience 0-2 3-4 3-40-2 Digital Dinosaur
  7. 7. FAILING FAST How: A leap forward in our digital operational excellence Learn through iteration Put customer experience at the heart of everything we do Being fundamentally active in our approach
  8. 8. FAILING FAST 1) What does success look like?
  9. 9. FAILING FAST 2) Report on things you can do something about
  10. 10. FAILING FAST 3) Do something
  11. 11. FAILING FAST 4) Be prepared to make decisions without all the information
  12. 12. FAILING FAST ITS ALL ABOUT CULTURE
  13. 13. WORLD CANCER DAY LESSONS LEARNED
  14. 14. LESSONS LEARNED
  15. 15. LESSONS LEARNED
  16. 16. LESSONS LEARNED
  17. 17. LESSONS LEARNED
  18. 18. DRYATHLON LESSONS LEARNED
  19. 19. LESSONS LEARNED
  20. 20. LESSONS LEARNED
  21. 21. CANCER CHAT LESSONS LEARNED
  22. 22. LESSONS LEARNED