digital advertising - generating leads & sales [strategic alliancez]

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DIGITAL ADVERTISING: GENERATING LEADS & SALES

Post on 15-Sep-2014

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How digital advertising is helping the lead generation process and creating the sales funnel. A case study on UFONE Uth Pack. Latest statistics of Pakistan's digital landscape and Consumers journey to purchase on web and mobile. This presentation was used for Key Note session at the SALESCON14 organized by TEC in Royal Palm Lahore.

TRANSCRIPT

Page 1: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

DIGITAL ADVERTISING: GENERATING LEADS & SALES

Page 2: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

WHYADVERTISE?

Page 3: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

ADVERTISINGBUDGET?

Page 4: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

ADVERTISEWHERE?

Page 5: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

WHO WILLHELP ME ADVERTISE?

Page 6: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

WHAT WILLTHEY GIVE ME?

Page 7: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

I’m advertising with X amount of Budget

I have someone to advertise for me if I cant do it myself

I have my Ad ready

I have a Media Plan

ARE WE READY?

Page 8: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

LET’S GO?

Page 9: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

WHATHAPPENS IN THE

REALWORLD?

Page 10: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

Half the money I spend on advertising is wasted; the trouble is I don't know which half. - John Wanamaker

“ “

Page 11: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

WHAT ISDIGITALADVERTISING?

Page 12: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

PERCEPTION

Page 13: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

- Hashim Sheikh Chief Marketing Officer Qubee Pakistan

Though I am a big believer of Online advertising in the ISP business, but I never believed that an online cam-

paign could beat TV in terms of ROI, CPI & conversions. Though the reach is

still limited at 11.2% in our market, the conversion ratios are outstanding, & justify each dollar spent online as a

marketing medium.

“ “

Page 14: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

DIGITALADVERTISING?

Never Goes Wasted

Miles ahead

Generates leads

Measurable

Optimized

Lower Cost of Acquisition

Provides ACTUAL SALES

Page 15: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

Sources: US Census Bureau, InternetWorldStats, Facebook, ITU

TOTAL POPULATION

INTERNET USERS

ACTIVE MOBILE SUBSCRIPTIONS

INTERNET PENETRATION

URBAN

MOBILE SUBSCRIPTION PENETRATION

193,238,868

19,800,000

11,400,000

129,583,076

ACTIVE FACEBOOK USERS FACEBOOK PENETRATION

RURAL

36%

67%

64%

10%

6%

PAKISTANSNAPSHOT

Page 16: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

Sources: US Census Bureau, InternetWorldStats, Facebook, ITU

NUMBER OF ACTIVE MOBILE

BROADBAND SUBSCRIPTIONS

MOBILE BROADBAND SUBSCRIPTIONS AS A PERCENTAGE OF THE

TOTAL POPULATION

ACTIVE SOCIAL MEDIA USERS ACCESSING SOCIAL MEDIA ON A

MOBILE DEVICE

PENETRATION OF MOBILE SOCIAL AS A

PERCENTAGE OF THE TOTAL POPULATION

# #

580K 0.3% 7.6M 3.9%

PERCENTAGE OF TOTAL MOBILE SUBSCRIPTIONS

THAT ARE PRE-PAID

PERCENTAGE OF TOTAL MOBILE SUBSCRIPTIONS

THAT ARE POST-PAID

97% 3%

MOBILESTATISTICS

Page 17: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

GLOBALE-COMMERCEUS: 14% EU: 18% GROWTH 550%

IN PAKISTANCOD: 92%

E-MARKETER FORRESTER RESEARCH

Page 18: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

WHATHAS CHANGED FROM

THEN TO NOW?

Page 19: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

DON’T CLOSE THE SALE“ “

Instead, think of the sale as the beginning of proactive, value-based relationship development.

Page 20: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

THENMESSAGE

STATICCALL TO ACTIONRESPONSIVE

NOW/

Page 21: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

THENEXPOSURE

MODELENGAGEMENT MODEL

NOW/

Page 22: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

AWARENESS DISPLAY ADS

INTEREST

MARKETING

SALES

INTENT

EVALUATION

PURCHASE

}}

}}MARKETING

SALES

CONSIDERATION SOCIAL

PAID SEARCHEMAIL

ORGANIC SEARCHREFERRAL

DIRECT PURCHASE

DISPLAY ADS

SOCIAL

PAID SEARCHEMAIL

ORGANIC SEARCHREFERRAL

DIRECT PURCHASE

DISPLAY ADS

SOCIAL

PAID SEARCHEMAIL

ORGANIC SEARCHREFERRAL

DIRECT PURCHASE

THEN NOW

CONSUMER JOURNEYTO PURCHASE - ONLINE

Page 23: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

4. Purchase immediacy is key

Over half of consumers want to make a purchase within an hour of conducting research on their smartphone.

2. Mobile research starts with search More smartphone users start researching about products or services on a search engine vs. a branded mobile site or app.

3. Location proximity matters to mobile consumers 69% of consumers expect businesses to be within 5 miles or less of their location.

1. Consumers spend time researching on mobile Consumers spend 15+ hours per week researching on their smartphone and on average visit mobile websites 6 times.

5. Mobile in�uences purchases across channels 93% of people who use mobile to research go on to complete a purchase of a product or service. Most purchases happen in physical stores.

CONSUMER JOURNEYON MOBILE

Page 24: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

Monday Tuesday Wednesday Thursday Friday Saturday Sunday

1:36

0:48 0:54 0:51

1:09

0:38

1:22

Monday Tuesday Wednesday Thursday Friday Saturday Sunday

1:01 1:08 1:03

1:08 1:14

1:25

1:03 Mobile

App Time

Mobile Web Time

hours per week

7.3

hours per week

8

Consumers spend more than 15 hours per week on mobile research

TIMESPENT

Page 25: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

ACTUALCHECKLIST

Understanding the Business Vertical

Know your Product

Know the Target Market

Devise a Content Strategy

Land Somewhere - Assets

Plan a media rollout

KPIs

Page 26: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

GENERATINGLEADS& SALES

A CASE STUDY:

Page 27: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

Objectives To launch Uth Pack digitally giving it maximum exposure Create a hub for youth catering to their PoIs To leverage SM platforms in engaging and acquiring the target

audience

Target Youth (14 – 24) in SEC A+, A, B+ & B Tech savvy & internet-apt youth Residing in 15 major cities of Pakistan

KPIs Reach 5 million unique internet users per month for 2 months Create web + mobile assets Build 100k fan base on Facebook for Uth pack in 2 months Sim bookings

Campaign Brief

Page 28: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

Exposure

Engagement

Acquisition

Phase 2

Phase 3

Phase 1

STRATEGY

Page 29: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

STRATEGY

EXPOSURE• Maximize ROI on digital by effective content management and targeted advertising• Integrate all digital assets to ensure seamless service provision

PHASE 1

Page 30: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

ASSETS/PLATFORMS

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RICH MEDIA ADS

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RICH MEDIA ADS

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RICH MEDIA ADS

Page 34: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

STRATEGY

ENGAGMENTPHASE 2

• Creating content related to PoI of target audience• Mobilizing fans through polls, competition & rewards• Partnering with fans in content creation

Page 35: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

CONTENT - POI

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STRATEGY

ACQUISITIONPHASE 3

• Incentivize sim card bookings & catalyze sales• Enable digital activation of Uth Pack offers• Amplify engagement from fan to user level

Page 37: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

BOOK MY NUMBER

Page 38: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

LEADS / SALE GENERATEDFACEBOOK

SIM CARDS BOOKED

WEBSITEDIRECT PUBLISHERS

29K+Highest number of SIMs Booked in 24 hours

1.2K+

} }

Page 39: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

©

Page 40: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

1 NEWSPAPER AD = 1-6 months of DIGITAL ADVERTISING

1 DAY OF TVCs = 6-12 months of DIGITAL ADVERTISING

COST OF ACQUISITION

““

Page 41: Digital advertising - Generating Leads & Sales [Strategic Alliancez]

THANK YOU!