DHL EXPRESS THAILAND Borderless Digital Trade

Pariphon Tantisaeree, Business IT Senior Director, DHL Express Thailand and Indochina

Bangkok, November 2015

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OUR TWO STRONG PILLARS

We are one company with two powerful brands under one roof

The postal service for Germany The logistics company for the world

Deutsche Post delivers mail and parcel

in Germany and the world. It is an expert

provider of dialogue marketing and press

distribution services as well as corporate

communications solutions.

DHL commits its expertise in international

express, air & ocean freight, road and rail

transportation, contract logistics to its

customers.

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DHL EXPRESS WITHIN THE GROUP

Global Business Services

DHL Customer Solutions & Innovation

Corporate Center

Express Global Forwarding -

Freight

Post - eCommerce - Parcel (PeP)

Supply Chain

Williams Lea

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38,600 Vehicles

DHL EXPRESS TODAY: A GLOBAL OVERVIEW

2.6 Million Customers

83,000 Employees

180 Million Time Definite Shipments Annually

220 Countries &

Territories

served

3 Global Hubs &

19 Regional Hubs

1,450 Facilities 250

Dedicated Aircraft

4 Global QCCs &

27 Country QCCs

2 Global IT

Centers

34,000 Service Points

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DEDICATED INTERCONTINENTAL AIR NETWORK

Note: exemplary illustration

CVG

LEJ

HKG

Leipzig Hub

Europe

Hong Kong Hub

Asia Pacific

Cincinnati Hub

Americas

250 dedicated aircraft connecting ~500 airports

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Time Definite International Focus

The international specialists operate at the speed of yellow

WHAT WE DO?

We pick up and deliver documents and parcels as fast as possible around the world on a scheduled

express network. This helps facilitating world trade by enabling our customers to expand their

business to and from any country.

DHL EXPRESS CORE SERVICES

We offer the following in every country in the world:

• International door to door service, fast and

reliable, every time

• Focus on pieces up to 30kg and shipments

up to 300kg

• Focus on business to business shipments

• Full track and trace capability throughout the network

WE ARE THE GLOBAL EXPERTS IN EXPORT AND IMPORT 6

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WHY SHIPPING EXPRESS?

?

Security • Visibility on items in transit – Low

failure/loss rate

• Short transit time – Lower risk of theft

Efficiency • Quick replacements – Reduced production shutdowns

• Reduced order-to-delivery cycle – Increased

customization of products & services

Outsourcing of Non-Core

Activity • Extended knowledge of markets &

regulations

• Electronic solutions for processing

documentation, reporting, shipment

tracking

Service • Quicker delivery – Better customer

service

• Tailored delivery options and full

visibility for own customer

Global Reach • Door-to-door service – Direct access to

international customers (particularly SMEs)

• Sourcing opportunities from global markets –

Access to new materials and suppliers

Time Savings • Reduced transit time – Supported just-

in-time inventory management models

• Especially in emerging markets with

weaker infrastructure

Cost Savings • Faster movement – Lower inventory

levels

• Economies of scale passed on to

customers

Infrastructure • Access to small and untested markets

• Ability to cope with short-term demand

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DHL EXPRESS SERVICE

Free Quality Packaging Materials

• Express Flyer and Multi size box • DHL Jumbo box ,DHL pallet • Professional Packaging Service can be arrange for special

protection

Special Collections and Deliveries

• Pre-schedule pick up can be arrange for regular pick up

• Outside business hours ,weekend service can be

arranged as special service condition

DHL Tracking

• Customer Service Tel. 02 345 5000

• Email: tracking@dhl.com

• DHL website: www.dhl.co.th

• SMS : waybill number to tel. +447720334455

• e-Shipping Tools : MydDHL, Proview

Proof of Delivery

• Advance imaging system for proof of delivery

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DHL EXPRESS SERVICE

Insurance

• DHL can arrange insurance for covering actual cash value in case of loss or damage.

DHL Customs Clearance Service

• DHL provide professional staff for Clarence shipment all gateways.

• “Clear in the Air System” help your shipment clear faster.

DHL Ezybill

• The eBilling online “Ezybill” help you an accurate, faster and efficiency account information.

DHL Payment Account Options

• Payment can be made through transfer to DHL account or paid at bank and paid by cash.

Dhl E-SHIPPING Tool W

eb

Ba

se

d

PROVIEW

MyDHL WEBSHIPPING

IMPORT EXPRESS ONLINE

PC

Ba

se

d

EMAILSHIP

MYDHL : Quick and Easy access to the full Online Service for DHL shipping

and tracking service 24/7

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DHL EXPRESS THAILAND

12 Presentation title | Location | xx Month 20xx

PARTNERSHIPS WITH THAITRADE.COM

• Thaitrade.com members receive 30% discount when using DHL Express services

• DHL Express provide logistics consultant service at various trade fairs organized by DITP

THANK YOU