DHL Express ndash Excellence Simply delivered

DHL EXPRESS

SERVICE amp RATE GUIDE 2018 UNITED ARAB EMIRATESPlease click the menu below to go directly to the information you are looking for

The international specialistsPage 2

ServicesPage 3

How to ship with DHL ExpressPage 8

Shipping tools Page 12

Zones and rates Page 13

THE INTERNATIONAL SPECIALISTS

DHL Service amp Rate Guide 2018 United Arab Emirates 2

DHL Express is the global market leader and specialist

in international shipping and courier delivery services

and wersquove been building and continuously improving

our service for more than 45 years Key to our success

is the strength of our global network spanning more

than 220 countries and territories in which some

90000 employees provide services to more than 25

million customers

What really sets us apart is the international shipping

expertise of our people Their knowledge coupled

with their passion and lsquocan-dorsquo attitude delivers

a truly world-class service and ensures that your

shipments get to their destination securely and as

quickly as possible

Their expertise has been further enhanced recently

as a result of all our employees participating in the

companyrsquos award-winning Certified International

Specialists (CIS) engagement and development

program

This guide enables you to find out how DHL Express

can help you with your international shipping needs

and to see what best fits your needs from our wide

range of products and services Should you have any

questions please get in touch with your DHL Account

Manager or visit us at dhlae

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

THE INTERNATIONAL SPECIALISTS

DHL Service amp Rate Guide 2018 United Arab Emirates 2

DHL Express is the global market leader and specialist

in international shipping and courier delivery services

and wersquove been building and continuously improving

our service for more than 45 years Key to our success

is the strength of our global network spanning more

than 220 countries and territories in which some

90000 employees provide services to more than 25

million customers

What really sets us apart is the international shipping

expertise of our people Their knowledge coupled

with their passion and lsquocan-dorsquo attitude delivers

a truly world-class service and ensures that your

shipments get to their destination securely and as

quickly as possible

Their expertise has been further enhanced recently

as a result of all our employees participating in the

companyrsquos award-winning Certified International

Specialists (CIS) engagement and development

program

This guide enables you to find out how DHL Express

can help you with your international shipping needs

and to see what best fits your needs from our wide

range of products and services Should you have any

questions please get in touch with your DHL Account

Manager or visit us at dhlae

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 United Arab Emirates

SERVICES3

EXPORT SERVICES DHL Express Worldwide

Our most popular product DHL Express Worldwide offers

an end of business day delivery service around the world for

pieces up to 70kg and shipments up to 1000kg

We deliver reliably and quickly to more global destinations

across a single integrated network than any other express

delivery company

DHL Express 1200

With DHL Express 1200 you will receive your shipments

before 12 noon on the next possible business day DHL

Express 1200 offers a money-back guarantee and allows for

heavier pieces up to 70kg and shipments up to 300kg

DHL Express 900 (1030 to the USA)

Our premium time-definite service offers a delivery before

900 (1030 to the USA) on lanes that guarantee either a

next or second business day delivery DHL Express 900 is

offered to the majority of business centers in Europe the

Middle East Africa Asia and the Americas DHL Express 900

features a money-back guarantee and is suitable for pieces

up to 30kg and shipments up to 300kg

All our services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually

every country and territory Whether you need your shipments delivered at the start middle or end of a business day our

services offer full track-and-trace visibility so you always know where your shipments are

Our international services at a glance

DHL Express Worldwide

DHL Express 1200DHL Express 900 (1030 to the USA)

Service descriptionDelivery by the end of the next possible business day

Delivery before 12 noon on the next possible business day

Delivery before 900 (1030 to the USA) on the next possible business day

Money-back guarantee No Yes Yes

Countries and territories covered More than 220 75 53

Delivery attempts 2 2 2

Maximum piece weight (not on pallet) 70kg 70kg 30kg

Maximum piece dimensions (L x W x H) 120 x 80 x 80cmdagger 120 x 80 x 80cmdagger 120 x 80 x 80cmdagger

Pallets accepted Yes No No

Maximum pallet weight 1000kg na na

Maximum shipment weight 1000kg 300kg 300kg

Maximum pallet dimensions (L x W x H) 120 x 100 x 160cm na na

Additional terms and conditions apply ndash see dhlaeexpress for detailsdaggerPieces with a single base length up to 300cm are accepted Additional surcharges may apply

Export services Import services Domestic services Optional services Surcharges Customs services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 United Arab Emirates

SERVICES4

Export services Import services Domestic services Optional services Surcharges Customs services

IMPORT SERVICES With our DHL Express Worldwide Import product you can

import shipments from over 200 countries in the world This

is more than any other express delivery company can offer

Whatrsquos more customers in say the USA can order an import

from China not just to the USA but to other destinations as

well We call this a third country shipment

There is no need for local brokers or forwarders to get

involved in any part of the process You are in full control

and able to manage all aspects of your imports in a very

simple way

If you need a faster delivery our DHL Express 1200 and DHL

Express 900 services are available for import as well You can

order an import from another country to be delivered to

your country or any other destination by using our dedicated

electronic shipping solution for imports You will have one

account number one invoice in a single currency and a fixed

price that means you know exactly what you will pay

DOMESTIC SERVICESIf you want to ship documents or goods within your own

country we can offer our DHL Time Definite Domestic

products with delivery time guarantees of 1200 900 or the

end of the next possible business day

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 United Arab Emirates

SERVICES5

Export services Import services Domestic services Optional services Surcharges Customs services

OPTIONAL SERVICES DHL Express offers a wide range of optional services ndash from

non-standard deliveries and billing options to climate

neutral shipping In this way we give you the flexibility to

choose the service that best fits your needs when using our

express delivery services worldwide

Duties and Taxes Paid View charges

To make exporting your shipment even easier DHL Express

can arrange for the shipper or a third party to be billed

for any duties and taxes payable at destination rather

than the receiver of the shipment being billed Charges apply

whenever the shipper requests that duties taxes or other

regulatory fees be paid outside of the destination country

Dedicated Pickup View charges

If your business needs a dedicated vehicle to collect unusual

shipments or a pickup outside normal business hours we can

arrange this for you

Shipment Preparation View charges

This is a convenient fast and reliable service for seasonal

or irregular shipments that require extra resources for their

preparation DHL manages the entire process of waybill

preparation content selection labelling and packaging

then sends the shipments to the designated domestic or

international business addresses

Shipment Insurance View charges

We recommend this comprehensive protection for your

valuable or personal shipments giving you peace of mind in

the unlikely event of physical damage or loss

Extended Liability View charges

If you are sending valuable documents such as passports

visa applications or regulatory certificates you can extend

the DHL standard liability with this service It provides

coverage and compensation in the case of loss or damage

Direct Signature View charges

If you are sending sensitive documents or high value

contents you can request DHL to obtain a direct signature

from the consignee or a representative at the delivery

address DHL will ensure your shipment is not re-directed or

delivered at an alternative address

GoGreen Climate Neutral View charges

This service is for customers who need a reliable method to

calculate their annual carbon emissions at a shipment level

and subsequently offset these emissions through approved

environmental programs The whole process is verified

annually by an independent body accredited by the

United Nations

GoGreen Carbon Estimate View charges

This is a high-level calculation using averages based on lane

and transportation mode The report records the results

over the last three months There is no offsetting involved

in this service

GoGreen Carbon Footprint View charges

This is a detailed calculation of the carbon footprint of

shipments sent in a stated period The report uses the

same measurement principles as Climate Neutral but

without the offsetting

For a full list of optional services please visit your country website at dhlaeexpress

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 United Arab Emirates

SERVICES5

Export services Import services Domestic services Optional services Surcharges Customs services

OPTIONAL SERVICES DHL Express offers a wide range of optional services ndash from

non-standard deliveries and billing options to climate

neutral shipping In this way we give you the flexibility to

choose the service that best fits your needs when using our

express delivery services worldwide

Duties and Taxes Paid View charges

To make exporting your shipment even easier DHL Express

can arrange for the shipper or a third party to be billed

for any duties and taxes payable at destination rather

than the receiver of the shipment being billed Charges apply

whenever the shipper requests that duties taxes or other

regulatory fees be paid outside of the destination country

Dedicated Pickup View charges

If your business needs a dedicated vehicle to collect unusual

shipments or a pickup outside normal business hours we can

arrange this for you

Shipment Preparation View charges

This is a convenient fast and reliable service for seasonal

or irregular shipments that require extra resources for their

preparation DHL manages the entire process of waybill

preparation content selection labelling and packaging

then sends the shipments to the designated domestic or

international business addresses

Shipment Insurance View charges

We recommend this comprehensive protection for your

valuable or personal shipments giving you peace of mind in

the unlikely event of physical damage or loss

Extended Liability View charges

If you are sending valuable documents such as passports

visa applications or regulatory certificates you can extend

the DHL standard liability with this service It provides

coverage and compensation in the case of loss or damage

Direct Signature View charges

If you are sending sensitive documents or high value

contents you can request DHL to obtain a direct signature

from the consignee or a representative at the delivery

address DHL will ensure your shipment is not re-directed or

delivered at an alternative address

GoGreen Climate Neutral View charges

This service is for customers who need a reliable method to

calculate their annual carbon emissions at a shipment level

and subsequently offset these emissions through approved

environmental programs The whole process is verified

annually by an independent body accredited by the

United Nations

GoGreen Carbon Estimate View charges

This is a high-level calculation using averages based on lane

and transportation mode The report records the results

over the last three months There is no offsetting involved

in this service

GoGreen Carbon Footprint View charges

This is a detailed calculation of the carbon footprint of

shipments sent in a stated period The report uses the

same measurement principles as Climate Neutral but

without the offsetting

For a full list of optional services please visit your country website at dhlaeexpress

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 United Arab Emirates

SERVICES6

Export services Import services Domestic services Optional services Surcharges Customs services

SURCHARGES In order to maintain a consistently high level of service in

specific circumstances DHL Express levies a surcharge for

exceptional activities ensuring that these surcharges are fair

for all of our customers

Fuel Surcharge View charges

This variable surcharge is applied to the weight charge of

each shipment and any transportation related surcharges

It is derived from publicly available fuel oil indices that

are also shown on the DHL Express website at dhlcom

fuelsurcharge The charge is calibrated every month to

the oil price that was current two months prior to the

billing month The Fuel Surcharge applies to domestic and

international shipments

Remote Area View charges

This surcharge applies when a shipment is collected from or

delivered to a location that is distant or difficult to serve

The Remote Area surcharge applies to international and

domestic shipments

Oversize Piece View charges

This fixed surcharge applies to any piece including a pallet

that exceeds the scale weight of 70kg or with a single

dimension in excess of 120cm The Oversize Piece surcharge

applies to domestic and international shipments

Non-Stackable Pallet View charges

This fixed surcharge is applied to any pallet within a

shipment that is not stackable either on request by the

shipper or because of its shape packaging or content The

Non-Stackable Pallet surcharge applies to domestic and

international shipments

Dangerous Goods View charges

This surcharge is applied to any shipment that contains

substances or commodities that are classified as hazardous

Dangerous Goods surcharges apply to domestic and

international shipments

Lithium Batteries View charges

A surcharge may apply per shipment when the handling

and transportation of shipments involves Lithium Ion or

Lithium Metal batteries compliant with the appropriate IATA

Packing Instructions 966 967 969 and 970 Section II

Address Correction View charges

This fixed surcharge is applied to any shipment that has

an incorrect delivery address at the time of pickup and

the delivery cannot be fulfilled after making efforts at

the destination to determine the correct address The

Address Correction surcharge applies to domestic and

international shipments

Data Entry View charges

This fixed surcharge applies for each shipment consigned

with non-electronic paper based manual waybills Electronic

shipping documentation incurs no additional charges

Security Charges View charges

Additional surcharges may apply when shipping from or to a

destination country where DHL is operating at elevated risk

due to continuous state of war civil unrest or continuous

threats from terrorism (Elevated Risk) or when shipping

to a destination country that is subject to trade restrictions

imposed by the UN Security Council (Restricted Destination)

For a full list of surcharges please visit your country website at dhlaeexpress

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 United Arab Emirates

SERVICES7

Export services Import services Domestic services Optional services Surcharges Customs services

CUSTOMS SERVICES DHL Express is the international specialist in shipping

with extensive knowledge and experience of dealing with

customs topics worldwide For your peace of mind we

provide a wide range of customs support for standard as

well as non-routine customs-clearance processes By making

sure that clearance is a smooth and efficient process we

ensure your shipments arrive as quickly as possible and

leave you free to focus on your core business With our

online tool (tasdhlcom) we provide essential customs

information to help you prepare your shipments

Disbursement View charges

At the receiverrsquos request DHL credit or cash is used to fund

the clearance duty and tax charges relating to a shipment

or piece instead of the receiver using their own bond or

credit line The customs process is accelerated with DHL

making prompt payment of relevant charges while the

receiver defers payment until an agreed date

Advance Payment View charges

This service covers any import of a non-document shipment

for which DHL advances customs duties taxes or regulatory

charges for receivers with whom DHL has no contractual

business relation eg private consumers DHL assumes the

risk of non-repayment by the receiver for which a charge is

applied based on the credit advanced subject to a standard

minimum

Formal Clearance View charges

Applied in selected countries when importing goods with

an aggregated declaration value or weight exceeding the

limits set by destination Customs Authorities or due to

other regulatory requirements are excluded from routine

clearance on a consolidated manifest and thus require

clearance under an individual entry form

Bonded Storage View charges

Storage charges apply when the shipment cannot be

released by customs due to inaccurate or missing paperwork

These charges take effect three days after the shipment

arrival date or the broker notification whichever is later

The charge applies to the duty and taxes payer

Bonded Transit View charges

A bonded shipment occurs when DHL is requested to move

non-document foreign-origin goods to a location other than

the regular DHL gateway at destination Bonded Transit is

normally operated within a country or customs union and is

necessary prior to final clearance by the importer or

designated broker Bonded Transit applies to both export

and import shipments whenever DHL is required to open

manage or report any form of transfer under bond using

our own guarantee

Export Declaration View charges

Applies in countries where an export declaration is required

for shipments containing controlled commodities or

exceeding a certain value threshold or weight Depending

on origin country shippers that submit a declaration online

may avoid the local charge

For a full list of customs services please visit your country website at dhlaeexpress

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 United Arab Emirates

HOW TO SHIP WITH DHL EXPRESS

8

PREPARING YOUR SHIPMENTShipment weight

If you are sending a large but lightweight shipment where

its volumetric weight exceeds its actual weight the cost of

the shipment is calculated on the space your consignment

takes up on the aircraft This is a standard IATA method To

calculate the volumetric weight of your shipment simply

multiply the length by height by width in centimetres then

divide the total sum by 5000

Documentation required

Waybill

All shipments sent with DHL Express need to have a fully

completed DHL waybill or label securely attached to each

piece This will enable the successful movement of your

shipment through the DHL network Each waybill or label is

individually numbered to allow you to track your shipment

from collection through to delivery Your shipment may also

need to be accompanied by customs documentation such

as a commercial or proforma invoice as well as additional

paperwork depending on the contents and value of the

shipment and the country you are sending to

Invoice

A commercial or proforma invoice is required when sending

non-document shipments to countries and territories outside

your origin country or customs union This is essentially a

declaration containing all the details of a transaction and

is used by customs authorities to assess if duties or taxes

are payable A commercial invoice is used when goods are

part of a commercial transaction or intended for resale

A proforma invoice is used when sending goods of no

commercial value (for example when sending samples)

Height

WidthLength

Preparing your shipment Packaging your shipment Paying for your shipment

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 United Arab Emirates

HOW TO SHIP WITH DHL EXPRESS

9

Your invoice will require the following details

1 Bank details

These are the bank details that will be used for the

transaction between the seller and buyer These details are

not required for non-commercialproforma invoices

2 Description

Generic or broad descriptions are no longer permitted and

are likely to cause delays Descriptions should include the

items how many there are what they are made of and

what they will be used for For example describing items

as lsquosamplesrsquo lsquopartsrsquo or lsquosparesrsquo is not acceptable for customs

classification safety and security reasons

3 Commodity code

This is the product identification code used by the exporting

country to classify the goods to be exported It assists

clearance and avoids delays

4 Country of manufactureorigin

This relates to the place of manufacture not the country of

export If items are manufactured in more than one country

please list the origins

5 Total declared value

This is the total value of the transaction for customs

purposes based on the Incoterm selected The total declared

value should include freight and insurance charges if the

seller is responsible for these two elements

6 Type of export

The options are (1) Permanent (2) Temporary and

(3) Repair amp Return

7 Incoterms

Insert the Incoterm that best describes the terms of the

transaction For example DAP (Delivered At Place)

8 Reason for export

This could be For Sale For Repair After Repair Gift

Sample Personal Use Not For Resale Replacement

Intercompany Transfer or Personal Effects

Preparing your shipment Packaging your shipment Paying for your shipment

ExporterTax IDVAT No

Commercial Invoice

Bank details Date

Waybill number

Invoice no

Exporter code

Importer (Bill to) Receiver if different from Importer

Tax IDVAT No

Shipment reference

Full description of goods

Commodity code

Item quantity

Unit value[Currency]

Subtotal value[Currency]

Net weight

Country of manufactureorigin

Freight

Insurance

Total declared valuecurrency Total net weight kg(s)

Total Pieces Total gross weight kg(s)

Type of export

Incoterms

Reason for export

IWe hereby certify that the information contained in this invoice is true and correct and that the contents of the shipments are as stated above

Position in company Signature

Company stamp

1

2 3 4

5

6

7

8

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 United Arab Emirates

HOW TO SHIP WITH DHL EXPRESS

10

Preparing your shipment Packaging your shipment Paying for your shipment

PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely

through the DHL Express global network it is important that

they are packaged and labeled correctly

Packaging guidelines

n If you are re-using envelopes or boxes please ensure that

old labels and markings are removed

n Securely fix the waybill to the shipment The waybill can

be thought of as the shipmentrsquos airline ticket and it will

delay delivery if it becomes separated from your shipment

n The barcodes on the waybill are scanned at numerous points

during your shipmentrsquos journey Please ensure the barcode

is flat and not covered by tape shrinkwrap or strapping

n Place the waybill on the top or side of your shipment

and please ensure it does not overlap the corners or

edges of boxes

n Use adequate protective wrapping for fragile or delicate

items and ensure they are packed as far away as possible

from the corners of boxes

n To prevent injury to our employees please pay special

attention to the packaging of sharp items There should not

be any possibility of the contents piercing the packaging

n Any individual pieces over 70kg should be placed on a

pallet If you are sending a multi-piece shipment it is not

necessary to place the individual pieces on a pallet unless

they exceed 70kg For example a shipment comprising

four 25kg pieces does not have to be placed on a pallet

DHL packaging

We offer a range of high-quality DHL-branded packaging

items suitable for shipping items of all shapes and sizes

The items available include

n Flyer bags

n Cardboard document envelopes

n Boxes in a range of sizes

n Tubes

n Bottle boxes

For more information on the range of packaging available

please contact your DHL Account Manager or local Customer

Service team

Prohibited and Restricted Goods

Prohibited Items

The following items will NOT be accepted for carriage

by DHL This list includes items which are prohibited for

carriage by any law regulation or statute of any federal

state or local government of any country from to or

through which the items may be carried For international

carriage there may be additional prohibited items specified

by the country of destination DHL may at its sole discretion

refuse to carry other items not listed below

n All Samsung Galaxy Note7 and Samsung Note7 devices

n Bullion (of any precious metal)

n Cash (legal tender ndash bank notes currency notes and coins)

n Complete firearms ammunition explosives explosive

devices

n Human remains or ashes

n Hunting (animal) trophies animal parts such as ivory

and sharks fin animal remains or ashes or animal by-

products and derived products not intended for human

consumption prohibited for movement by the CITES

Convention andor local law

n Illegal goods such as counterfeit goods and narcotics

n Live animals (including but not limited to mammals

reptiles fish invertebrates amphibians birds insects

larvae and pupae)

n Loose lithium metal batteries under IATA PI968 section II

n Loose precious and semi-precious stones (cut or un-cut

polished or un-polished)

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 United Arab Emirates

HOW TO SHIP WITH DHL EXPRESS

11

Preparing your shipment Packaging your shipment Paying for your shipment

Restricted Items

The following items will NOT be accepted for carriage unless

otherwise agreed to by DHL To obtain such agreement a

business case will need to be conducted by DHL and the

items approved for carriage will be recorded in writing with

the Customer

n Air guns imitation or replica firearms firearm parts

and replica ammunition (includes rifle butts trigger

mechanisms screws bolts etc which are manufactured for

the sole purpose of creating a functional firearm)

n Antiques and works of art with a shipment value in excess

of EUR 500000

n Banderols Tax stickers with a shipment value in excess of

EUR 500000

n Cigarettes and electronic cigarettes with a shipment value

in excess of EUR 500000

n Dangerous hazardous goods including but not limited to

perfumes aftershaves aerosols flammable substances dry

ice biological substances UN classified dangerous goods

and any goods specified as such under International Air

Transport Association regulations (ldquoIATArdquo) the Agreement

on Dangerous Goods by Road (ldquoADRrdquo) or International

Maritime Dangerous Goods (ldquoIMDGrdquo) regulations

Applicable to all shipments valued in excess of EUR

500000

n Financial and monetary commodities ndash examples include

but are not limited to activated SIM cards for mobile

phones blank or activated credit or cash dispenser cards

blank cheques event tickets lottery tickets money or

postal orders pre-paid phone cards tickets (blank stock)

travellerrsquos cheques voucherstokens unused stamps

etc Applicable to all shipments valued in excess of EUR

500000

n Furs

n Jewellery and watches and with individual values in excess

of EUR 5000 The shipment must not exceed EUR 100000

PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a

credit card or by bank transfer You can open an account

with DHL Express to pay via bank transfer and all account

customers receive invoices on a pre-determined basis For

more details please get in touch with a Customer Service

Advisor at your local DHL Express office or go to

dhlcomenexpressshippingopen_account

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 United Arab Emirates

HOW TO SHIP WITH DHL EXPRESS

9

Your invoice will require the following details

1 Bank details

These are the bank details that will be used for the

transaction between the seller and buyer These details are

not required for non-commercialproforma invoices

2 Description

Generic or broad descriptions are no longer permitted and

are likely to cause delays Descriptions should include the

items how many there are what they are made of and

what they will be used for For example describing items

as lsquosamplesrsquo lsquopartsrsquo or lsquosparesrsquo is not acceptable for customs

classification safety and security reasons

3 Commodity code

This is the product identification code used by the exporting

country to classify the goods to be exported It assists

clearance and avoids delays

4 Country of manufactureorigin

This relates to the place of manufacture not the country of

export If items are manufactured in more than one country

please list the origins

5 Total declared value

This is the total value of the transaction for customs

purposes based on the Incoterm selected The total declared

value should include freight and insurance charges if the

seller is responsible for these two elements

6 Type of export

The options are (1) Permanent (2) Temporary and

(3) Repair amp Return

7 Incoterms

Insert the Incoterm that best describes the terms of the

transaction For example DAP (Delivered At Place)

8 Reason for export

This could be For Sale For Repair After Repair Gift

Sample Personal Use Not For Resale Replacement

Intercompany Transfer or Personal Effects

Preparing your shipment Packaging your shipment Paying for your shipment

ExporterTax IDVAT No

Commercial Invoice

Bank details Date

Waybill number

Invoice no

Exporter code

Importer (Bill to) Receiver if different from Importer

Tax IDVAT No

Shipment reference

Full description of goods

Commodity code

Item quantity

Unit value[Currency]

Subtotal value[Currency]

Net weight

Country of manufactureorigin

Freight

Insurance

Total declared valuecurrency Total net weight kg(s)

Total Pieces Total gross weight kg(s)

Type of export

Incoterms

Reason for export

IWe hereby certify that the information contained in this invoice is true and correct and that the contents of the shipments are as stated above

Position in company Signature

Company stamp

1

2 3 4

5

6

7

8

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 United Arab Emirates

HOW TO SHIP WITH DHL EXPRESS

10

Preparing your shipment Packaging your shipment Paying for your shipment

PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely

through the DHL Express global network it is important that

they are packaged and labeled correctly

Packaging guidelines

n If you are re-using envelopes or boxes please ensure that

old labels and markings are removed

n Securely fix the waybill to the shipment The waybill can

be thought of as the shipmentrsquos airline ticket and it will

delay delivery if it becomes separated from your shipment

n The barcodes on the waybill are scanned at numerous points

during your shipmentrsquos journey Please ensure the barcode

is flat and not covered by tape shrinkwrap or strapping

n Place the waybill on the top or side of your shipment

and please ensure it does not overlap the corners or

edges of boxes

n Use adequate protective wrapping for fragile or delicate

items and ensure they are packed as far away as possible

from the corners of boxes

n To prevent injury to our employees please pay special

attention to the packaging of sharp items There should not

be any possibility of the contents piercing the packaging

n Any individual pieces over 70kg should be placed on a

pallet If you are sending a multi-piece shipment it is not

necessary to place the individual pieces on a pallet unless

they exceed 70kg For example a shipment comprising

four 25kg pieces does not have to be placed on a pallet

DHL packaging

We offer a range of high-quality DHL-branded packaging

items suitable for shipping items of all shapes and sizes

The items available include

n Flyer bags

n Cardboard document envelopes

n Boxes in a range of sizes

n Tubes

n Bottle boxes

For more information on the range of packaging available

please contact your DHL Account Manager or local Customer

Service team

Prohibited and Restricted Goods

Prohibited Items

The following items will NOT be accepted for carriage

by DHL This list includes items which are prohibited for

carriage by any law regulation or statute of any federal

state or local government of any country from to or

through which the items may be carried For international

carriage there may be additional prohibited items specified

by the country of destination DHL may at its sole discretion

refuse to carry other items not listed below

n All Samsung Galaxy Note7 and Samsung Note7 devices

n Bullion (of any precious metal)

n Cash (legal tender ndash bank notes currency notes and coins)

n Complete firearms ammunition explosives explosive

devices

n Human remains or ashes

n Hunting (animal) trophies animal parts such as ivory

and sharks fin animal remains or ashes or animal by-

products and derived products not intended for human

consumption prohibited for movement by the CITES

Convention andor local law

n Illegal goods such as counterfeit goods and narcotics

n Live animals (including but not limited to mammals

reptiles fish invertebrates amphibians birds insects

larvae and pupae)

n Loose lithium metal batteries under IATA PI968 section II

n Loose precious and semi-precious stones (cut or un-cut

polished or un-polished)

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 United Arab Emirates

HOW TO SHIP WITH DHL EXPRESS

11

Preparing your shipment Packaging your shipment Paying for your shipment

Restricted Items

The following items will NOT be accepted for carriage unless

otherwise agreed to by DHL To obtain such agreement a

business case will need to be conducted by DHL and the

items approved for carriage will be recorded in writing with

the Customer

n Air guns imitation or replica firearms firearm parts

and replica ammunition (includes rifle butts trigger

mechanisms screws bolts etc which are manufactured for

the sole purpose of creating a functional firearm)

n Antiques and works of art with a shipment value in excess

of EUR 500000

n Banderols Tax stickers with a shipment value in excess of

EUR 500000

n Cigarettes and electronic cigarettes with a shipment value

in excess of EUR 500000

n Dangerous hazardous goods including but not limited to

perfumes aftershaves aerosols flammable substances dry

ice biological substances UN classified dangerous goods

and any goods specified as such under International Air

Transport Association regulations (ldquoIATArdquo) the Agreement

on Dangerous Goods by Road (ldquoADRrdquo) or International

Maritime Dangerous Goods (ldquoIMDGrdquo) regulations

Applicable to all shipments valued in excess of EUR

500000

n Financial and monetary commodities ndash examples include

but are not limited to activated SIM cards for mobile

phones blank or activated credit or cash dispenser cards

blank cheques event tickets lottery tickets money or

postal orders pre-paid phone cards tickets (blank stock)

travellerrsquos cheques voucherstokens unused stamps

etc Applicable to all shipments valued in excess of EUR

500000

n Furs

n Jewellery and watches and with individual values in excess

of EUR 5000 The shipment must not exceed EUR 100000

PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a

credit card or by bank transfer You can open an account

with DHL Express to pay via bank transfer and all account

customers receive invoices on a pre-determined basis For

more details please get in touch with a Customer Service

Advisor at your local DHL Express office or go to

dhlcomenexpressshippingopen_account

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 United Arab Emirates

HOW TO SHIP WITH DHL EXPRESS

10

Preparing your shipment Packaging your shipment Paying for your shipment

PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely

through the DHL Express global network it is important that

they are packaged and labeled correctly

Packaging guidelines

n If you are re-using envelopes or boxes please ensure that

old labels and markings are removed

n Securely fix the waybill to the shipment The waybill can

be thought of as the shipmentrsquos airline ticket and it will

delay delivery if it becomes separated from your shipment

n The barcodes on the waybill are scanned at numerous points

during your shipmentrsquos journey Please ensure the barcode

is flat and not covered by tape shrinkwrap or strapping

n Place the waybill on the top or side of your shipment

and please ensure it does not overlap the corners or

edges of boxes

n Use adequate protective wrapping for fragile or delicate

items and ensure they are packed as far away as possible

from the corners of boxes

n To prevent injury to our employees please pay special

attention to the packaging of sharp items There should not

be any possibility of the contents piercing the packaging

n Any individual pieces over 70kg should be placed on a

pallet If you are sending a multi-piece shipment it is not

necessary to place the individual pieces on a pallet unless

they exceed 70kg For example a shipment comprising

four 25kg pieces does not have to be placed on a pallet

DHL packaging

We offer a range of high-quality DHL-branded packaging

items suitable for shipping items of all shapes and sizes

The items available include

n Flyer bags

n Cardboard document envelopes

n Boxes in a range of sizes

n Tubes

n Bottle boxes

For more information on the range of packaging available

please contact your DHL Account Manager or local Customer

Service team

Prohibited and Restricted Goods

Prohibited Items

The following items will NOT be accepted for carriage

by DHL This list includes items which are prohibited for

carriage by any law regulation or statute of any federal

state or local government of any country from to or

through which the items may be carried For international

carriage there may be additional prohibited items specified

by the country of destination DHL may at its sole discretion

refuse to carry other items not listed below

n All Samsung Galaxy Note7 and Samsung Note7 devices

n Bullion (of any precious metal)

n Cash (legal tender ndash bank notes currency notes and coins)

n Complete firearms ammunition explosives explosive

devices

n Human remains or ashes

n Hunting (animal) trophies animal parts such as ivory

and sharks fin animal remains or ashes or animal by-

products and derived products not intended for human

consumption prohibited for movement by the CITES

Convention andor local law

n Illegal goods such as counterfeit goods and narcotics

n Live animals (including but not limited to mammals

reptiles fish invertebrates amphibians birds insects

larvae and pupae)

n Loose lithium metal batteries under IATA PI968 section II

n Loose precious and semi-precious stones (cut or un-cut

polished or un-polished)

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 United Arab Emirates

HOW TO SHIP WITH DHL EXPRESS

11

Preparing your shipment Packaging your shipment Paying for your shipment

Restricted Items

The following items will NOT be accepted for carriage unless

otherwise agreed to by DHL To obtain such agreement a

business case will need to be conducted by DHL and the

items approved for carriage will be recorded in writing with

the Customer

n Air guns imitation or replica firearms firearm parts

and replica ammunition (includes rifle butts trigger

mechanisms screws bolts etc which are manufactured for

the sole purpose of creating a functional firearm)

n Antiques and works of art with a shipment value in excess

of EUR 500000

n Banderols Tax stickers with a shipment value in excess of

EUR 500000

n Cigarettes and electronic cigarettes with a shipment value

in excess of EUR 500000

n Dangerous hazardous goods including but not limited to

perfumes aftershaves aerosols flammable substances dry

ice biological substances UN classified dangerous goods

and any goods specified as such under International Air

Transport Association regulations (ldquoIATArdquo) the Agreement

on Dangerous Goods by Road (ldquoADRrdquo) or International

Maritime Dangerous Goods (ldquoIMDGrdquo) regulations

Applicable to all shipments valued in excess of EUR

500000

n Financial and monetary commodities ndash examples include

but are not limited to activated SIM cards for mobile

phones blank or activated credit or cash dispenser cards

blank cheques event tickets lottery tickets money or

postal orders pre-paid phone cards tickets (blank stock)

travellerrsquos cheques voucherstokens unused stamps

etc Applicable to all shipments valued in excess of EUR

500000

n Furs

n Jewellery and watches and with individual values in excess

of EUR 5000 The shipment must not exceed EUR 100000

PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a

credit card or by bank transfer You can open an account

with DHL Express to pay via bank transfer and all account

customers receive invoices on a pre-determined basis For

more details please get in touch with a Customer Service

Advisor at your local DHL Express office or go to

dhlcomenexpressshippingopen_account

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 United Arab Emirates

HOW TO SHIP WITH DHL EXPRESS

11

Preparing your shipment Packaging your shipment Paying for your shipment

Restricted Items

The following items will NOT be accepted for carriage unless

otherwise agreed to by DHL To obtain such agreement a

business case will need to be conducted by DHL and the

items approved for carriage will be recorded in writing with

the Customer

n Air guns imitation or replica firearms firearm parts

and replica ammunition (includes rifle butts trigger

mechanisms screws bolts etc which are manufactured for

the sole purpose of creating a functional firearm)

n Antiques and works of art with a shipment value in excess

of EUR 500000

n Banderols Tax stickers with a shipment value in excess of

EUR 500000

n Cigarettes and electronic cigarettes with a shipment value

in excess of EUR 500000

n Dangerous hazardous goods including but not limited to

perfumes aftershaves aerosols flammable substances dry

ice biological substances UN classified dangerous goods

and any goods specified as such under International Air

Transport Association regulations (ldquoIATArdquo) the Agreement

on Dangerous Goods by Road (ldquoADRrdquo) or International

Maritime Dangerous Goods (ldquoIMDGrdquo) regulations

Applicable to all shipments valued in excess of EUR

500000

n Financial and monetary commodities ndash examples include

but are not limited to activated SIM cards for mobile

phones blank or activated credit or cash dispenser cards

blank cheques event tickets lottery tickets money or

postal orders pre-paid phone cards tickets (blank stock)

travellerrsquos cheques voucherstokens unused stamps

etc Applicable to all shipments valued in excess of EUR

500000

n Furs

n Jewellery and watches and with individual values in excess

of EUR 5000 The shipment must not exceed EUR 100000

PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a

credit card or by bank transfer You can open an account

with DHL Express to pay via bank transfer and all account

customers receive invoices on a pre-determined basis For

more details please get in touch with a Customer Service

Advisor at your local DHL Express office or go to

dhlcomenexpressshippingopen_account

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 United Arab Emirates

SHIPPING TOOLS12

SHIPPING SOLUTIONS Making shipping easier

DHL Express offers a choice of electronic tools to suit even

the most demanding requirements We invest continually

in market-leading technologies to make it easier for you to

send your shipments around the world As a result you have

more time to focus on your business

Our electronic solutions cover online and offline options

as well as integrated solutions In addition we provide

industry-specific solutions tailored for the Life Sciences and

Technology sectors More information about our general

capabilities is provided on this page

dhlcom

Our website provides a comprehensive guide to DHL Express

shipping services as well as transport news service updates

and contact details To make doing business with us even

easier the site features interactive tools that include online

booking tracking and a volumetric weight calculator

MyDHL

MyDHL gives you access to all DHLrsquos online capabilities It

allows you to prepare your shipments arrange collections

store address details and use proactive tracking services

You can register online at mydhlcom and benefit from

online billing solutions eReturn and a lot more ndash all via a

single portal giving you access to one or more accounts

Easyship

This is an offline advanced shipment management tool for

any organization with large shipping volumes or regular

scheduled deliveries DHL Easyship can handle the needs of

multinational supply chains or any business with a central

shipping function It is a Windows-based system which

is easy to use yet very powerful ndash enabling you to handle

everything from regular mailshots to multi-stage shipping

processes

Customer shipping integration

Using EDI and XML Services enables you to incorporate

DHLrsquos online shipping capabilities into your own website

warehouse or customer service application This provides

global shipment tracking while making it faster and easier

to access information about transit times rates and courier

bookings

Specific solutions

DHL offers additional capabilities for businesses requiring

more specialized solutions ndash for example its Medical Express

and Collect amp Return services For more information please

contact your DHL Account Manager or local Customer

Service team

On Demand Delivery

An innovative easy-to-use DHL Express service designed to

improve first-time delivery performance and enhance the

customer experience especially for private or residential

deliveries On Demand Delivery alert messages keep DHL

Receivers informed of shipment progress and scheduled

delivery And the On Demand Delivery website allows

Receivers to reschedule reroute release or conveniently

collect from a DHL Service Point Global availability ensures

consistent service standards and a harmonized user

experience for Receivers

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 United Arab Emirates

ZONES AND RATES13

CALCULATE THE PRICE OF YOUR SHIPMENT

1 Decide which service best suits your needs

(see page 3 for international services and page 4

for domestic services)

2 Weigh your shipment (see page 8 and dhlcom

volumetricweight)

3 Determine the rating zone of the origin or destination

(see pages 15 and 16)

4 Find the rate using the rating zone and weight of your

shipment (see page 17 for exports and page 19 for

imports)

Optional services View explanation How we charge Additional charge

Duties and Taxes Paid Per shipment AED 100

Dedicated Pickup Per shipment AED 75 onwards

Shipment Preparation Per shipment AED 85

Shipment Insurance By shipment value AED 40 or 2 of stated shipment value if higher

Extended Liability Per shipment AED 20

GoGreen Climate Neutral By shipment weightAED 04 per shipment or AED 04 per kilo if higher

GoGreen Carbon Estimate Per report AED 400

GoGreen Carbon Footprint Per annum AED 2000

OPTIONAL SERVICES

For a full list of optional services please visit your country website at dhlaeexpress

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 United Arab Emirates

ZONES AND RATES14

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Surcharges View explanation How we charge Additional charge

Fuel Surcharge Per shipment on transportation and additional charges

Remote AreaBy shipment weight

186 AED per kglb with minimum charge of 10000 AED per shipment

Additional Handling

Oversize piece Per piece AED 330

Non-Stackable Pallet Per piece AED 620

Dangerous Goods

Full Dangerous Goods Per shipment AED 400

Lithium Batteries Section II (PI965) Per shipment AED 400

Excepted Quantities Per shipment AED 25

Limited Quantities Per shipment AED 100

Dry Ice (UN1845) Per shipment AED 50

Lithium Batteries

Lithium Batteries Section II (966 969) Per shipment AED 400

Lithium Batteries Section I Per shipment AED 100

Address Correction Per shipment AED 50

Data Entry Per shipment AED 13

Security Charges

Elevated Risk Per shipment AED 85

Restricted Destination Per shipment AED 125

Customs servicesView explanation

How we charge Additional charge

Disbursement Per shipment AED 50 or 2 of the advanced amount if higher

Advance Payment Per shipment AED 50 or 2 of the advanced amount if higher

Formal Clearance Per shipment AED 70

Bonded StoragePer shipment and per kg per day

Aed 25 or Aed 1 per kg per day ( after 3 calender days) whichever is higher

Bonded Transit Per shipment AED 20

Export Declaration or Per shipment AED 40 or AED 200

CUSTOMS SERVICES

SURCHARGES

For a full list of surchargescustoms services please visit your country website at dhlaeexpress

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 United Arab Emirates

ZONES AND RATES15

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Afghanistan 8 3 2Albania 7 2 2Algeria 8 3 3American Samoa 8 4 5Andorra 7 3 3Angola 8 3 3 3Anguilla 8 3 5Antigua 8 4 5Argentina 8 3 3 4Armenia 8 3 3Aruba 8 4 5Australia 6 2 2Austria 7 2 2 2 2Azerbaijan 8 3 3Bahamas 8 3 4Bahrain 1 1 1 1 1Bangladesh 2 1 2Barbados 8 3 4Belarus 7 3 3Belgium 4 2 2 2 2Belize 8 3 4Benin 8 3 3 3Bermuda 8 3 3Bhutan 6 3 3Bolivia 8 4 4Bonaire 8 4 5Bosnia amp Hertzegovina 7 2 2Botswana 8 2 2Brazil 7 3 3 3Brunei 6 3 2Bulgaria 7 2 2 2Burkina Faso 8 4 4 4Burma (Myanmar) 6 2 3Burundi 8 2 2Cambodia 6 2 1Cameroon 8 4 4 3Canada 5 2 2 2Canary Islands The 7 3 3Cape Verde 8 4 4Cayman Islands 8 3 3Central African Republic 8 5 3Chad 8 5 4Chile 8 3 3 5China 6 2 2 2Colombia 8 3 3 4Comoros 8 3 4Congo 8 3 3 3Congo Republic of 8 3 4Cook Islands 8 5 5Costa Rica 8 3 4Croatia 7 2 2 2Cuba 8 5 5Curacao 8 3 4Cyprus 7 2 2 2Czech Republic The 7 2 2 2 2Denmark 7 2 2 2Djibouti 8 2 3Dominica 8 4 5Dominican Republic 8 4 3

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Ecuador 8 3 3 4Egypt 3 2 2 2 1El Salvador 8 3 4Equatorial Guinea 8 4 4Eritrea 8 3 3Estonia 7 2 2 2Ethiopia 8 1 1Falkland Islands 8 3 5Faroe Islands 8 3 3Fiji Islands 8 4 4Finland 7 2 2 2France 4 2 2 2 2French Guiana 8 3 4Gabon 8 3 3 3Gambia 8 4 4Georgia 8 3 3Germany 4 2 2 2 2Ghana 8 3 3Gibralter 7 2 2 2Greece 7 2 2 2Greenland 8 3 4Greneda 8 4 4Guadeloupe 8 3 4Guam 8 4 4Guatemala 8 3 4Guernsey 7 3 3 2Guinea Bissau 8 5 4Guinea Republic 8 3 4Guyana 8 4 5Haiti 8 3 4Honduras Republic 8 3 4Hong Kong 6 2 2 2 1Hungary 7 2 2 2 2Iceland 7 2 2 2India 2 1-2 2 1-2Indonesia 6 2 2 2Iran 8 1 1 1Iraq 3 4 3Ireland Republic of 4 2 2 2 2Italy 4 2 2 2 2Ivory Coast 8 3 4Jamaica 8 3 3Japan 6 2 2 1Jersey 7 2 2 2Jordan 3 1 1Kazakhstan 8 3 2Kenya 8 1-2 2Kiribati Republic of 8 5 5Korea North 6 5 3Korea South 6 2 2 1Kosovo 7 3 2Kuwait 1 1 1 1 1Kyrgystan 8 4 3Laos 6 3 2Latvia 7 2 2 2Lebanon 3 2 2 1Lesotho 8 2 2Liberia 8 3 3

For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 United Arab Emirates

ZONES AND RATES16

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Libya 8 5 5LIECHTENSTEIN 4 2 2 2 2Lithuania 7 2 2 2Luxemborg 4 2 2 2 2Macau 8 2 1Macedonia 7 2 2Madagascar 8 3 3 3Malawi 8 3 3Malaysia 6 2 2 2 1Maldives 8 2 2Mali 8 3 3 3Malta 7 3 3 2Marshall Islands 8 5 5Martinique 8 3 4Mauritania 8 4 3Mauritius 8 1 1Mayotte 8 3 4Mexico 8 3 3MICRONESIA 8 4 4Moldova Republic of 7 3 3Monaco 4 2 2Mongolia 7 5 3Montenegro 7 3 2Montserrat 8 4 4Morocco 8 2 2 2Mozambique 8 2 2 2Namibia 8 2 2 2Naura Republic of 8 5 5Nepal 6 3 3Netherlands The 4 2 2 2 2Nevis 8 4 4New Caledonia 8 5 5New Zealand 6 3 2Nicaragua 8 3 4Niger 8 4 4Nigeria 8 2 2Niue 8 5 4Norway 7 2 2 2Oman 1 1 1 1 1Pakistan 2 1-2 1-2PALAU 8 4 4Panama 8 3 3 3Papua New Guinea 8 4 4Paraguay 8 3 3 4Peru 8 4 4Philippines 6 2 2 2 2Poland 7 2 2 2 2Portugal 7 2 2 2 2Puerto Rico 8 2 2Qatar 1 1 1 1 1Reunion Island of 8 2 3Romania 7 2 2Russian Federation 7 2 2Rwanda 8 3 2SAINT HELENA 8 4 4Saipan 8 3 3Samoa 8 3 3San Marino 4 3 3 2

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Sao Tome amp Principe 8 4 5Saudi Arabia 3 1 1 1 1Senegal 8 3 3 3Serbia 7 2 2Seychelles 8 3 4Sierra Leone 8 3 4Singapore 6 2 2 2 1Slovakia 7 2 2 2 2Slovenia 7 2 2 2 2Solomon Islands 8 5 5Somalia 8 5 3Somaliland 8 5 3South Africa 7 2 2 1-2Spain 7 2 2 2 2Sri Lanka 2 1 1 1St Barthelemy 8 4 4St Eustatius 8 4 4St Kitts 8 4 4St Lucia 8 4 4St Maarten 8 4 3St Vincent 8 4 4Sudan 8 2 2 1Sudan South 8 2 2Suriname 8 4 4Swaziland 8 2 2Sweden 7 2 2 2 2Switzerland 4 2 2 2 2Syria 8 4 4 4 2Tahiti 8 5 5Taiwan 6 2 2 2 1Tajikistan 8 4 4Tanzania 8 2 2 2 2Thailand 6 2 2 2 1Togo 8 3 3 3Tonga 8 5 5Trinidad and Tobago 8 3 4Tunisia 8 3 2Turkey 7 2 2 2Turks and Caicos Islands 8 3 4Tuvalu 8 5 5Uganda 8 2 2 2 2Ukraine 7 3 2United Arab Emirates 0 1United Kingdom 2 1-2 2 2 2United States 5 2 2 2Uruguay 8 3 4Uzbekistan 8 4 3Vanuatu 8 5 5Vatican City 4 2 2 2 2Venezuela 8 4 4 4Vietnam 6 2 1Virgin Islands (British) 8 3 3Virgin Islands (US) 8 3 3Yemen 8 2 2 2 3Zambia 8 2 2 2Zimbabwe 8 3 3 2

For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 United Arab Emirates

ZONES AND RATES17

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Export rates by zone and product

DHL EXPRESS WORLDWIDEWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8

Documents only up to 2kg

05 14414 15624 17496 18724 19256 24389 32791 37743

1 25418 27508 31070 33147 34441 41224 53588 61070

15 31249 34219 38885 42115 44453 52667 65472 74714

2 37080 40930 46700 51083 54465 64110 77356 88358

Documents from 25kg and non-documents from 05kg

05 15624 18706 23108 27729 32241 38843 44016 50561

1 26737 31690 36696 41733 46325 54028 66243 76051

15 34439 39840 45278 52516 57329 66022 80107 92116

2 42141 47990 53860 63299 68333 78016 93971 108181

25 49843 56140 62442 74082 79337 90010 107835 124246

3 55234 63010 70474 82554 87919 100463 119278 136789

35 60625 69880 78506 91026 96501 110916 130721 149332

4 66016 76750 86538 99498 105083 121369 142164 161875

45 71407 83620 94570 107970 113665 131822 153607 174418

5 76798 90490 102602 116442 122247 142275 165050 186961

55 79218 93406 105903 120733 127749 147996 171761 194663

6 81638 96322 109204 125024 133251 153717 178472 202365

65 84058 99238 112505 129315 138753 159438 185183 210067

7 86478 102154 115806 133606 144255 165159 191894 217769

75 88898 105070 119107 137897 149757 170880 198605 225471

8 91318 107986 122408 142188 155259 176601 205316 233173

85 93738 110902 125709 146479 160761 182322 212027 240875

9 96158 113818 129010 150770 166263 188043 218738 248577

95 98578 116734 132311 155061 171765 193764 225449 256279

10 100998 119650 135612 159352 177267 199485 232160 263981

11 103856 123280 140012 165072 184307 206965 240962 273631

12 106714 126910 144412 170792 191347 214445 249764 283281

13 109572 130540 148812 176512 198387 221925 258566 292931

14 112430 134170 153212 182232 205427 229405 267368 302581

15 115288 137800 157612 187952 212467 236885 276170 312231

16 118146 141430 162012 193672 219507 244365 284972 321881

17 121004 145060 166412 199392 226547 251845 293774 331531

18 123862 148690 170812 205112 233587 259325 302576 341181

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 United Arab Emirates

ZONES AND RATES18

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8

19 126720 152320 175212 210832 240627 266805 311378 350831

20 129578 155950 179612 216552 247667 274285 320180 360481

21 132878 160350 184782 222272 254707 282395 329420 370865

22 136178 164750 189952 227992 261747 290505 338660 381249

23 139478 169150 195122 233712 268787 298615 347900 391633

24 142778 173550 200292 239432 275827 306725 357140 402017

25 146078 177950 205462 245152 282867 314835 366380 412401

26 149378 182350 210632 250872 289907 322945 375620 422785

27 152678 186750 215802 256592 296947 331055 384860 433169

28 155978 191150 220972 262312 303987 339165 394100 443553

29 159278 195550 226142 268032 311027 347275 403340 453937

30 162578 199950 231312 273752 318067 355385 412580 464321

40 191978 235030 270642 314982 371637 422785 495840 575431

50 221378 270110 309972 356212 425207 490185 579100 686541

60 250778 305190 349302 397442 478777 557585 662360 797651

70 280178 340270 388632 438672 532347 624985 745620 908761

For each additional 05kg

Above 10 1429 1815 2200 2860 3520 3740 4401 4825

Above 20 1650 2200 2585 2860 3520 4055 4620 5192

For each additional 1kg

Above 30 2940 3508 3933 4123 5357 6740 8326 11111

Multiplier rate per 1 KG from 701 KG

701 - 300 3520 4181 4841 5281 6602 7776 9506 11883

3001 - 99999 3520 4181 4841 5281 6602 7776 9506 11883

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide

Add 50 AED the DHL Express Worldwide

DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over

53 countries worldwide Add 100 AED to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager

Export rates by zone and product

DHL EXPRESS WORLDWIDE

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 United Arab Emirates

ZONES AND RATES18

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8

19 126720 152320 175212 210832 240627 266805 311378 350831

20 129578 155950 179612 216552 247667 274285 320180 360481

21 132878 160350 184782 222272 254707 282395 329420 370865

22 136178 164750 189952 227992 261747 290505 338660 381249

23 139478 169150 195122 233712 268787 298615 347900 391633

24 142778 173550 200292 239432 275827 306725 357140 402017

25 146078 177950 205462 245152 282867 314835 366380 412401

26 149378 182350 210632 250872 289907 322945 375620 422785

27 152678 186750 215802 256592 296947 331055 384860 433169

28 155978 191150 220972 262312 303987 339165 394100 443553

29 159278 195550 226142 268032 311027 347275 403340 453937

30 162578 199950 231312 273752 318067 355385 412580 464321

40 191978 235030 270642 314982 371637 422785 495840 575431

50 221378 270110 309972 356212 425207 490185 579100 686541

60 250778 305190 349302 397442 478777 557585 662360 797651

70 280178 340270 388632 438672 532347 624985 745620 908761

For each additional 05kg

Above 10 1429 1815 2200 2860 3520 3740 4401 4825

Above 20 1650 2200 2585 2860 3520 4055 4620 5192

For each additional 1kg

Above 30 2940 3508 3933 4123 5357 6740 8326 11111

Multiplier rate per 1 KG from 701 KG

701 - 300 3520 4181 4841 5281 6602 7776 9506 11883

3001 - 99999 3520 4181 4841 5281 6602 7776 9506 11883

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide

Add 50 AED the DHL Express Worldwide

DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over

53 countries worldwide Add 100 AED to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager

Export rates by zone and product

DHL EXPRESS WORLDWIDE

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 United Arab Emirates

ZONES AND RATES19

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORTWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8

Documents only up to 2kg

05 17296 18749 20994 22469 23107 29267 39350 45291

1 30500 33009 37282 39777 41329 49468 64306 73283

15 37496 41062 46660 50539 53344 63199 78566 89655

2 44492 49115 56038 61301 65359 76930 92826 106027

Documents from 25kg and non-documents from 05kg

05 18749 22447 27729 33274 38689 46611 52819 60674

1 32083 38027 44034 50078 55590 64833 79490 91262

15 41325 47807 54333 63018 68794 79225 96127 110540

2 50567 57587 64632 75958 81998 93617 112764 129818

25 59809 67367 74931 88898 95202 108009 129401 149096

3 66279 75612 84569 99064 105501 120552 143132 164148

35 72749 83857 94207 109230 115800 133095 156863 179200

4 79219 92102 103845 119396 126099 145638 170594 194252

45 85689 100347 113483 129562 136398 158181 184325 209304

5 92159 108592 123121 139728 146697 170724 198056 224356

55 95062 112091 127082 144877 153299 177588 206109 233598

6 97965 115590 131043 150026 159901 184452 214162 242840

65 100868 119089 135004 155175 166503 191316 222215 252082

7 103771 122588 138965 160324 173105 198180 230268 261324

75 106674 126087 142926 165473 179707 205044 238321 270566

8 109577 129586 146887 170622 186309 211908 246374 279808

85 112480 133085 150848 175771 192911 218772 254427 289050

9 115383 136584 154809 180920 199513 225636 262480 298292

95 118286 140083 158770 186069 206115 232500 270533 307534

10 121189 143582 162731 191218 212717 239364 278586 316776

11 124619 147938 168011 198082 221165 248340 289148 328356

12 128049 152294 173291 204946 229613 257316 299710 339936

13 131479 156650 178571 211810 238061 266292 310272 351516

14 134909 161006 183851 218674 246509 275268 320834 363096

15 138339 165362 189131 225538 254957 284244 331396 374676

16 141769 169718 194411 232402 263405 293220 341958 386256

17 145199 174074 199691 239266 271853 302196 352520 397836

18 148629 178430 204971 246130 280301 311172 363082 409416

19 152059 182786 210251 252994 288749 320148 373644 420996

20 155489 187142 215531 259858 297197 329124 384206 432576

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 United Arab Emirates

ZONES AND RATES20

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8

21 159447 192422 221735 266722 305645 338856 395296 445038

22 163405 197702 227939 273586 314093 348588 406386 457500

23 167363 202982 234143 280450 322541 358320 417476 469962

24 171321 208262 240347 287314 330989 368052 428566 482424

25 175279 213542 246551 294178 339437 377784 439656 494886

26 179237 218822 252755 301042 347885 387516 450746 507348

27 183195 224102 258959 307906 356333 397248 461836 519810

28 187153 229382 265163 314770 364781 406980 472926 532272

29 191111 234662 271367 321634 373229 416712 484016 544734

30 195069 239942 277571 328498 381677 426444 495106 557196

40 230339 282042 324771 377978 445957 507324 595016 690516

50 265609 324142 371971 427458 510237 588204 694926 823836

60 300879 366242 419171 476938 574517 669084 794836 957156

70 336149 408342 466371 526418 638797 749964 894746 1090476

For each additional 05kg

Above 10 1715 2178 2640 3432 4224 4488 5281 5790

Above 20 1979 2640 3102 3432 4224 4866 5545 6231

For each additional 1kg

Above 30 3527 4210 4720 4948 6428 8088 9991 13332

Multiplier rate per 1 KG from 701 KG

701 - 300 4224 5017 5809 6338 7922 9330 11406 14259

3001 - 99999 4224 5017 5809 6338 7922 9330 11406 14259

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide

Add 50 AED to the DHL Express Worldwide

DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over

53 countries worldwide Add 100 AED to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 United Arab Emirates

ZONES AND RATES20

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8

21 159447 192422 221735 266722 305645 338856 395296 445038

22 163405 197702 227939 273586 314093 348588 406386 457500

23 167363 202982 234143 280450 322541 358320 417476 469962

24 171321 208262 240347 287314 330989 368052 428566 482424

25 175279 213542 246551 294178 339437 377784 439656 494886

26 179237 218822 252755 301042 347885 387516 450746 507348

27 183195 224102 258959 307906 356333 397248 461836 519810

28 187153 229382 265163 314770 364781 406980 472926 532272

29 191111 234662 271367 321634 373229 416712 484016 544734

30 195069 239942 277571 328498 381677 426444 495106 557196

40 230339 282042 324771 377978 445957 507324 595016 690516

50 265609 324142 371971 427458 510237 588204 694926 823836

60 300879 366242 419171 476938 574517 669084 794836 957156

70 336149 408342 466371 526418 638797 749964 894746 1090476

For each additional 05kg

Above 10 1715 2178 2640 3432 4224 4488 5281 5790

Above 20 1979 2640 3102 3432 4224 4866 5545 6231

For each additional 1kg

Above 30 3527 4210 4720 4948 6428 8088 9991 13332

Multiplier rate per 1 KG from 701 KG

701 - 300 4224 5017 5809 6338 7922 9330 11406 14259

3001 - 99999 4224 5017 5809 6338 7922 9330 11406 14259

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide

Add 50 AED to the DHL Express Worldwide

DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over

53 countries worldwide Add 100 AED to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Express Country Office

PO Box 6252

Dubai

United Arab Emirates

For contact details of the DHL Express office

nearest to you please visit our website at dhlae

or call the customer service hotline on 600 567 567

Valid 1st January 2018