10.20.2005

DevOps, Cloud and PaaS: Quality, Developer and Operations Experience

James Governor @monkchipsIBM Pulse, February 2014

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Software is Eating the World

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Fragmentation is Accelerating

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Many Tools – the Rise of Polyglot

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The Developer Strikes Back

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“Infrastructure as code”

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#monitoringsucks / #monitoringlove

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DevOps Customer-Defined

“DevOps is a way to make the developer experience better. How can we help developers to build better apps? It’s about putting more power in the hands of the developer via automation.”

Jay Snyder, Aetna director of platform engineering

“One of the keys was breaking down silos. Typically the Unix guy does his thing, The web guy does his thing. the database guy does his thing…. instead we said you’re all cloud engineers.”

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PaaS Customer-Defined

"PaaS is real. ING Bank serves 9m retail customers. 85%-95% of transactions are via mobile and internet. In our infrastructure landscape we offer a variety of services. There is a segmentation of the type of service via the type of app - we segment data center services, IaaS and Paas.

If we look back to the organisational change initiated 18 months ago. People make the difference. either in successfully utilising available technology, they sharpen available services within the framework to better serve the customer.

We changed the DNA of the people, their attitude and styles.

PaaS means a standardised reliable predictable platform - allowing developers to shorten the delivery cycle from 80 days to 8 days.

We hire people with the right sparkle in their eyes."

Mark Willemse, ING Bank

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DevOps Culture: Skills, Transfer, Practice

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More Cynical

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Foraging vs Farming

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Test-Driven Development

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Then Forge Applications

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Web Companies Invented DevOps

So Learn From Them

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The Halo

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DevOps can be Scary

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Flickr: kalandrakas

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Wrapping UpWhat lines of business are demanding: delivering more digital products to market faster.

underpinning Agile, DevOps, and Continuous Integration/Deployment

Start a war against Waterfall

Break big problems and projects into small pieces, loosely joined

DevOps means investing in people, not seeking to replace them

Break Down Silos - this is a massive cultural shift

Hire for Web Skills. Ops is not new, but the environments are.

Live and Breathe APIs – the new standard unit of composition

The SOA Lesson – it’s not about the tools

The Spiderman Lesson - the Developer is Responsible if they break the build.

Embrace Open Source – patronage, contribution and attitude to learning

Learn from Web Companies –give your people time and money to attend the same conferences

devopsdays, Surgeconf, PuppetCamp, local meetups everywhere

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Credits

Photos:SF in Cloud – SF ChronicleCraftsman – A. Davey on FlickrBerlin Wall, man with hammer – gavinandrewstewart on FlickrBerlin Wall – antaldaniel on FlickrBarbed Wire by tacitrequiem on Flickr