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DevelopingMore-

effectiveLeaders

Using Multi-rater Feedback Systems

Assessments USA & Canada

800-808-6311 805-934-5956

www.Assessments.Biz

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Key Skills Required of Successful Leaders

• Communication

• Leadership

• Adaptability

• Relationships

• Task Management

• Production

• Development of others

• Personal Development

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CompetenciesLeaders Must Have

Communication• Listens to Others• Processes

Information • Communicates

Effectively

Leadership• Instills Trust• Provides

Direction • Delegates

Responsibility

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Adaptability• Adjusts to Circumstances • Thinks Creatively

Relationships• Builds Personal

Relationships • Facilitates Team Success

Task Management• Works Efficiently • Works Competently

CompetenciesLeaders Must Have

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Production• Takes Action • Achieve Results

Development of others• Cultivates Individual

Talents • Motivates Successfully

Personal Development• Displays Commitment • Seeks Improvement

CompetenciesLeaders Must Have

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• To what degree do your managers have these Leadership Characteristics?

• What is the perception of your managers Leadership skills?

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Traditional Supervisory Review• Neutral or de-motivating

• Autocratic

• Unbalanced

• Varies in time efficiency

• May or may not be equitable

• Judgment based

Traditional Feedback

Manager

Boss

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What is a 360° multi-rater Feedback

system?

› Supervisor› Colleagues (peers)› Direct Reports (subordinates)

• New model that improves the appraisal process

• Multi rater feedback

• Taps the collective wisdom of those who work most closely with the individual:

• Gives managers clear understanding of personal strengths and areas needing development

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WhereAre

You?

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360° Review Process

• Motivates behavior change

• Participative

• Balanced

• Time efficient

• Equitable

360° Review ProcessManagerDirect Report

Direct Report

Direct Report

Peer

Peer

Peer Manager Boss

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“I predict that within 5 years, everyone will have to do a 360-degree review.”

Stephen Covey, author of “The Seven Habits ofHighly Effective People” and other best-sellingbusiness books.Quoted in USA Weekend

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Companies Use Multi-Rater

Feedback System For . . .

• Individual career development

• Identifying training needs and measuring training effectiveness

• Leadership and management development

• Building team performance

• Performance appraisals

• Succession planning

• Changing their corporate culture

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Profiles International, Inc.Assessments USA & Canada

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What the Checkpoint 360° Competency Feedback System™

Measures 18 Skill SetsCommunicationIncluding the skills of 1. Listening to Others, 2. Processing Information and 3. Communicating Effectively.

LeadershipCovering the abilities of 4. Instilling Trust, 5. Providing Direction and 6. Delegating Responsibility.

AdaptabilityEncompassing the skills of 7. Adjusting to Circumstances and 8. Thinking Creatively.

RelationshipsAssessing the capabilities to 9. Build Relationships and 10. Facilitate Team Success.

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Task ManagementGauging the level of aptitude for 11. Working Efficiently and 12. Working Competently.

ProductionAppraising ability to 13. Initiate Action and 14. Achieve Results.

Development of OthersMeasuring proficiencies in 15. Cultivating Individual Talents and 16. Motivating Successfully.

Personal DevelopmentIncluding the behaviors of 17. Displaying commitment and 18. Seeking Improvement.

Checkpoint 360° Competency Feedback System™

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Simple Process• Determine which mangers you want to

evaluate in each 360 cycle

• Set up 360 Account with Participants

• Participants complete surveys on-line

• Anonymity is guaranteed

• 360 Processing Center returns the 360 Feedback Reports directly to you

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ProfilesCheckPoint360°CompetencyFeedbackSystem

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Benefits of Using the Profiles Checkpoint

360° Feedback System

• Better Job Performance• Increased Productivity• More Effective Managers• Aligning Employees’ Performance

With Company Goals• Higher Morale and Increased

Commitment to Excellence

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Who Benefits?• Leaders and Managers• Supervisors• Employees• Teams• The Organization• Customers

WIN- WIN -WIN!

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Profiles 360 CheckPointInternet System includes

• Checkpoint 360° Survey Passwords for Self, Boss & 10 Peer/Direct Report Respondents

• A 360 Feedback Report

• A Developmental Summary

• Option for 360 SkillBuilder Modules

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DevelopingMore-effective

LeadersUsing Multi-Rater Feedback Systems