deutsche post dhl group€¦ · deutsche post dhl group joe joseph ... reviewing transformation...

59
Deutsche Post DHL Group Joe Joseph – Express Divisional CFO US Investor Roadshow June 8-11

Upload: hoangngoc

Post on 25-Apr-2018

410 views

Category:

Documents


6 download

TRANSCRIPT

Page 1: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

Deutsche Post DHL Group Joe Joseph – Express Divisional CFOUS Investor Roadshow June 8-11

Page 2: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

WE ARE IN THE RIGHT INDUSTRY

PAGE 2INVESTOR RELATIONS | JUNE 2015

Rivalry among existing competitors Moderate

Global TDI market is relatively small: ~2.5 mil shipments/day

FedEx and UPS capitalizing on strong domestic market in the US

TNT moving from integrator to freight forwarder losing int’l express market share

Threat of substitute products or services Low for substitution, high for general need

‘Express’ or ‘Deferred’

Opportunities through emerging eCommerce

Express industry sensitive to general economic development

Threat of new market entrants Low as barriers to entry are high

Only four global players (integrators) since 1970s/80s with well known brands

High capital requirements / asset intensive network

Economies of scale are key to profitability

Bargaining power of suppliers

Limited

Our biggest cost (~1/3 of revenue) is transportation which is a commodity

Our 2nd biggest cost (~1/4) is our workforce that is spread over the entire globe and the majority employed as front-liners

Fuel (~1/6) is the 3rd biggest cost and variation is recovered with the fuel surcharge

Bargaining power of buyers Limited

Large number of SME and individual customers with limited buying power

Complexity/risks of switching for large customers

No substitute for express (urgent / high value) shipments

Page 3: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

-5%

2,70%5,30% 5,90% 5,90% 6,90% 7,10% 8,10% 7,80% 8,20% 7,40% 7,90% 7,70% 7,80% 7,30% 8,40% 8,10% 9,40% 8,50% 10,10% 9,60% 10,70% 9,80% 10,20%

DHL EXPRESS PERFORMANCE

PAGE 3INVESTOR RELATIONS | JUNE 2015

Over the last years and quarters DHL Express significantly improved its performanceEBIT excl. non recurring items (in m€)

-790

497

916 1,110 1,083 1,260

-1,000

-500

0

500

1,000

1,500

2,000

2009 2010 2011 2012 2013 2014

Reported EBIT (in m€)

Quarterly EBIT Margin Development (excl. non recurring items)

2011 2012

CAGR: 39.9%

2014

2013 201420102009

235

785916 997 1,071 1,260

20132012201120102009

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

Page 4: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

FOCUSED FINANCIAL MANAGEMENT

PAGE 4INVESTOR RELATIONS | JUNE 2015

Profitable GrowthRevenue per Day (RpD)Shipment per Day (SpD)

Revenue per Shipment (RpS)Weight per Shipment (WpS)

Revenue per Kilo (RpK)

Cash Management

Topline / Revenue ManagementTopline / Revenue Management

Direct Cost

Management

Direct Cost

Management

Efficiency in Ground OperationsOperations Cost per Move (OCPM)

Direct Cost

Management

Direct Cost

Management

Leverage Aviation NetworkCost per Kilo (CpK)

Gross Profit Triangle

Reduce Indirect Cost Share of Revenue

Page 5: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

PROFITABLE GROWTH: REVENUE KPIS

PAGE 5INVESTOR RELATIONS | JUNE 2015

SpD RpD

WpS RpK

Profitable Growth

Structural Trends

Active Management

Shipment and revenue growth influenced by various factors; no 1:1 link to profitability development

Global and regional GDP/Trade

Development

Page 6: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

STRUCTURAL TRENDS AND ACTIVE REVENUE MANAGEMENT

PAGE 6INVESTOR RELATIONS | JUNE 2015

WpS RpK

Sales focus on SMEs helped to increase growth rate of smaller shippers (<25 shipments/month) significantly yoySME Focus

Faster growth of larger shippers

Customer with larger volumes (>500 shipments/month) grow faster than smaller customers driving average prices down

B2C

Focus on TDI (mostly high value, time sensitive and/or to “exotic” destinations) implies small but increasing portion of B2C; Piloting of advanced delivery options to address delivery cost challenge (i.e. failed delivery attempts and delivery density)

Balanced VolumeGrowth

Despite strong market position in AP and MEA, balanced growth in all regionsIntercontinental volume growth slightly stronger than intra-regional volumes

Product Mix Much stronger parcel growth compared to moderately growing document volumes changes product and weight mix

Middle Weight Campaign

Focus on sweet spot shipment in 30-70kg range where our value proposition is very strong

Page 7: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

SPEED AND SERVICE DRIVE DHL’S AVIATION NETWORK STRUCTURE

PAGE 7INVESTOR RELATIONS | JUNE 2015

Over 300 Commercial Air Carriers with more than 1,770 daily flights

ONE VIRTUAL AIRLINE

Purchased Air

Dedicated Air Around 250 aircraft with 17 partner airlines on around 610 daily flights

Key Drivers• Service need• Sufficient capacity and frequency• Network cost considerations

Connecting over 500 airports and 22 major air hubs

Page 8: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

OUR DEDICATED FLEET

PAGE 8INVESTOR RELATIONS | JUNE 2015

138RegionalAircraft

80FeederAircraft

34IntercontAircraft

Youngest intercontinental fleet in

the industry4 new aircraft in 2014

Average aircraft age 25 years

1.1% reduction in CO2output during 2014

The only Helicopter express delivery service

in the WorldGlobal access to small

markets (Africa)

Page 9: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

DEDICATED AIR: INTERCONTINENTAL NETWORK

PAGE 9INVESTOR RELATIONS | JUNE 2015

• Competitive transit times, round-the-world, non-stop and next-day services• Eco-friendly services through modern, efficient and well utilized aircraft

Page 10: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

NETWORK INVESTMENTS – ENABLING GROWTH

PAGE 10INVESTOR RELATIONS | JUNE 2015

Cincinnati (CVG) HUB Expansion 2014/15

Tokyo GTW 2014/15

New Singapore HUB 2014/15

Leipzig HUB Expansion 2014-2016

New Brussels HUB 2015/16

East Midlands HUB Expansion 2015

Saudi Arabia/ Egypt GTWs 2014/15

LHR Airport Expansion 2014

Page 11: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

Deutsche Post DHL Group Investor RelationsJune 2015

Page 12: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

Main operating and financial trends as expected

Q1 2015 HIGHLIGHTS

2015/16 guidance confirmed

Structural volume trends of dynamic parcel growth and letter decline once more confirmed in PeP with EBIT flat as revenue growth again offset by higher costs

Express growth momentum fully intact with volume growth feeding further margin increase to drive another strong EBIT performance and higher cash flow

Weak Forwarding performance: new management to review transformation course and focus on operating performance improvement

Supply Chain restructuring initiatives now in execution phase Cash Flow performance showing usual seasonal Q1 pattern with civil servant

pension payment and reversal of year-end effects

INVESTOR RELATIONS | JUNE 2015 PAGE 12

Page 13: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

INVESTOR RELATIONS | JUNE 2015

Executing on our short-term agenda… Stabilize Forwarding operating performance while reviewing transformation course Execute Supply Chain restructuring measures Negotiate a wage agreement to ensure future competitiveness especially in Parcel Germany Continue investments in successful Express operations

…to build momentum for our long term strategic and financial goals:

DPDHL GROUP STRATEGIC AGENDA

PAGE 13

Leveraging growth in e-commerce and emerging markets, based on unrivalled, diversified business portfolio

Clear roadmap for margin and profit improvement

Flexible balance sheet and improving cash generation underpin payout policy

Page 14: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

MANAGEMENT UPDATE ON DHL GLOBAL FORWARDING

PAGE 14INVESTOR RELATIONS | JUNE 2015

Management structure: Frank Appel, interim CEO DHL Global Forwarding, Freight Renato Chiavi, interim CEO DHL Global Forwarding Tobias Meyer, EVP Programs (Transformation) Amadou Diallo, CEO DHL Freight (unchanged)

Weak operational performance requires new management to review transformation course Unchanged commitment to transformation and to increase of efficiency of our Forwarding business Reviewing transformation course based on pilot country and organizational alignment analysis

First priority: renewed and intensive focus on improving underlying business performance

Page 15: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

DHL SUPPLY CHAIN HAS 9 INITIATIVES TO DELIVER STRATEGY 2020

PAGE 15INVESTOR RELATIONS | JUNE 2015

1 Improvement of underperforming business

2 Operational standardization

3 Commercial standardization

FocusDrive standardization and reduce complexity…

4 Efficient and effective functions

5 Consistent and lean organization globally

6 Culture and mindset shift

ConnectCreate an effective organization globally…

8 Global sectors andproducts

7 Value added services

9 Geographical shift

GrowShift the portfolio…

…to address attractive segments

…to enable change…to increase efficiency

Page 16: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

INVESTOR RELATIONS | JUNE 2015 PAGE 16

PeP: STRUCTURAL REDUCTION IN PERSONNEL FACTOR COSTS DUE TO LAUNCH OF NEW PARCEL DELIVERY UNITS

11.90-13.20

17.70

8.50*8.50* 8.50*

12.79

Degree of outsourcing

<5%33%95%100%100%

Deutsche Post AGDHL Delivery GmbH

0%

Wage costs at Deutsche Post AG significantly above competition Launch of new Delivery GmbHs reduces gap to competition since average wage level at

12.79 EUR/h instead of 17.70 EUR/h at DPAG

Average wages, in EUR/hCurrently ~6,000

employees

* Legal minimum wage

Page 17: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

INVESTOR RELATIONS | JUNE 2015 PAGE 17

FIRST MILE: Marketplace offer rebranded and going international

PackstationPaketshops Delivery boxesDelivery at Home Parcel box

LAST MILE: Customer-centric range of delivery options with ~30.000 drop off points

PeP: CONTINUOUSLY OPTIMISING OUR PARCEL SERVICE OFFERING

Allyouneed.com Allyouneedfresh.com

• Re-branding of MeinPaket.de

• Launch in Poland

NEW

Page 18: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

Steady increase in TDI market share driven by best-in-class global network and service levels

Growth accompanied by continuous strong margin increase; further improvement possible from network, efficiency and scale effects

Growth enabled by targeted investments into our network

Modernizing European air fleet, upgrading capacityand efficiency

Continued investment in hub and ground infrastructure across all geographies

Global TDI Revenue Market Share Development

DHL EXPRESS: SUCCESSFUL TDI STRATEGY

29% 31% 33% 34%

23% 22% 22% 22%

29% 29% 27% 26%

7% 6% 6% 6%12% 12% 12% 12%

2010 2011 2012 2013

DHL UPS FedEx TNT Others

1) Source: MI 2014 Study: AT, DE, DK, ES, FR, IT, NL, RU, TR, UK, BR, CA, CO, MX, US, CN, HK, IN, JP, KR, SG, AE, SA, ZA

Key Performance Drivers

+14% +9% +6%

+8% +3% +3%Marketgrowth1)

INVESTOR RELATIONS | JUNE 2015 PAGE 18

Page 19: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

STRATEGY 2020: TOPLINE GROWTH AND MARGIN IMPROVEMENT

Continued focus on TDI with network, efficiency

and scale effects

Main Strategic Drivers

Stabilize Forwarding operatingperformance while reviewing

transformation course

Standardization, overheadleverage and contractportfolio enhancement

GDP growth assumptions

+5%+2%

Mature Regions

EmergingMarkets

INVESTOR RELATIONS | JUNE 2015 PAGE 19

Attractive growth in key addressable market segments within logistics

Estimated Market CAGR 2011‒2020, in EUR

+5-7% +8% +5-6%+4-5%+2-3%+5-6%

Parcel Germany InternationalExpress

Air FreightForwarding

ContractLogistics

Parcel Domestic International

Ocean FreightForwarding

Revenue mix shift to parcel and increased exposure to e-commerce

structural growth trend

All divisions will contribute towards >8% group EBIT CAGR target

Page 20: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

FINANCE POLICY, UNCHANGED

Target / maintain rating BBB+

Dividend payout ratio to remain between 40–60% of net profit (continuity and Cash Flow performance considered)

Excess liquidity will be used for Stepwise pension funding

and / or

Share buybacks and/or extraordinary dividends

Dividend of EUR 0.85 per share

2014 DIVIDEND INCREASE OF 6% AND UNCHANGED FINANCE POLICY

Deployment of Free Cash Flow

2013

€ 0.65

53%40%

59%49%

2010

58%

2012

60%

2011

€ 0.70€ 0.70€ 0.80

50%Underlying Payout Ratio1)

€ 0.85

1) Adjusted for Postbank effects as well as non-recurring items

INVESTOR RELATIONS | JUNE 2015

2014

PAGE 20

Page 21: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

EBIT GUIDANCE CONFIRMED FOR 2015/16/20

EUR bn 2015 2016 2020

PeP At least 1.3 above 1.3 ~ 3% CAGR 2013-20

DHL 2.1-2.25 2.45-2.75 ~ 10% CAGR 2013-20

CC/Other ~ -0.35 ~ -0.35 <0.5% of group revenue

Group 3.05-3.2 3.4-3.7 >8% CAGR 2013-20

INVESTOR RELATIONS | JUNE 2015 PAGE 21

FY 2015:

Free Cash Flow to exceed 2014 dividend

Tax rate around 18%

Gross Capex of around EUR 2.0bn

Page 22: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

Divisional Information

INVESTOR RELATIONS | JUNE 2015 PAGE 22

Page 23: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

DEUTSCHE POST DHL AT A GLANCE

Group

Brands

Corporate Divisions

63% market share in letter mail, 43% market share in German parcel market, selected international parcel activities Sales: EUR 15,686m EBIT: EUR 1,298mEmpl.2): 164,582

Post - eCommerce-Parcel

Global Time-Definite-International (TDI) leader with 34% market share

Sales: EUR 12,491m EBIT: EUR 1,260mEmpl.2): 73,009

Express

World´s largest Air and 2nd largest Ocean freight forwarder, No2 in European road freightSales: EUR 14,924m EBIT: EUR 293mEmpl.2): 44,311

Global ForwardingFreight

Global market leader, market share of 8% well ahead next biggest competitorsSales: EUR 14,737mEBIT: EUR 465mEmpl.2): 146,400

Supply Chain

Group revenues 1): € 56.6bn Group EBIT1): € 2.965bn Approximately 440,000 employees

1) Financial year 2014; 2) Average FTEs FY 2014

PAGE 23INVESTOR RELATIONS | JUNE 2015

Corporate Center / Other: Sales: EUR 1,343m; EBIT: EUR -351m

Page 24: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

POST, E-COMMERCE & PARCEL

Focus. Connect. Grow.

INVESTOR RELATIONS | JUNE 2015 PAGE 24

Page 25: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

1.738 1.727563 547

Q1 2014Q1 2015

-2.8%-0.6%

Q1 2015Q1 2014

m EUR

INVESTOR RELATIONS | JUNE 2015

Mail Communication revenue decline in line with modest volume decline (-1.7%)

Dialogue Marketing also with limited revenue decline as price increases mostly compensate volume decline (-9.8%)

Parcel Germany revenue growth outpacing strong volume growth of 11.0% supported by price increases

Robust organic growth in international Parcel activities in and outside of Europe, also supported by currency developments

PeP: GOOD GROWTH ACROSS OUR PARCEL ACTIVITIES

PAGE 251) Parcel Europe ex Germany; 2) Parcel outside Europe

Business HighlightsMail Communication revenue Dialogue Marketing revenue

Parcel Germany volumes Parcel Germany revenue

Parcel Europe revenue1) DHL eCommerce revenue2)

9471.062

+12.1%+11.0%m units

165 173 240 302

+25.8%+4.8%

Q1 2015Q1 2014 Q1 2015Q1 2014

Q1 2015Q1 2014 Q1 2015Q1 2014

m EUR

m EUR

m EURm EUR

246 273

Page 26: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

PeP – DIVISIONAL RESULTS Q1 2015

INVESTOR RELATIONS | JUNE 2015 PAGE 26

EUR m Q1 2014 Q1 2015 Chg. Management comments

Revenue 3,960 4,101 +3.6% Revenue increase reflecting growth across eCommerce - Parcel activities as well as price increases in Post products

EBIT 396 399 +0.8% EBIT growth constrained by rise in wages and transportation costs as well as expenses for international expansion of eCommerce - Parcel

Operating Cash Flow 137 185 +35.0% OCF increase driven by positive working capital development

Capex 38 64 +68.4% Investments mainly directed to parcel infrastructure expansion

Page 27: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

MAIL Division

Mail Communication

Dialogue Marketing

Press Services

Retail Outlets

Pension Services

Global Mail

Parcel Germany

Post

All letters including import /export fromand to Germany. Also includes newservices like E-Post and ADAC Postbus

2013 Revenue, restated: EUR 9,984m

eCommerce - Parcel

Domestic and cross-border parcels and parcel operations in selective markets

2013 Revenue, restated: EUR 5,307m

Asset shifts

Domestic Parcel in Czech Republic, Netherlands, Belgium,Poland and India

Post - eCommerce – Parcel: NEW REVENUE REPORTING STRUCTURE

Letters → Post

Parcels → eCommerce - Parcel

Before 2014 From 2014

INVESTOR RELATIONS | JUNE 2015 PAGE 27

Page 28: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

eCommerce & Parcel

Market growth assumption (in EUR), 2011-20, p.a.:+5-7% Germany domestic; +8% international domestic Price regulation: No regulatory price cap

Post

Expected average letter volume decline of -2 to -3% p.a.Price regulation: price cap = CPI - 0.2% Stamp price increase1): +2.8% in 2013

+1.6% in 2014 +1.0% as of Jan 1, 2015

e-post revenues: > 300m in 2014

PeP 2020 TARGET: SUPPORTED BY MIX SHIFT TOWARDS PARCEL

PeP: Revenue Mix PeP: Market Assumptions

1)Average increase on basket of regulated products, applicable to EUR ~3.3bn directly affected Post revenue

E-commerce trend to continue to drive mix shift from letter toparcel products

INVESTOR RELATIONS | JUNE 2015 PAGE 28

19%

81% 64%

36%

2010 2014

Mail division excl. Parcel Parcel Germany

Post eCommerce - Parcel

Page 29: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

128

6566

55

32

111

2012 Parcels per capita, p.a.

GERMANY IS TRAILBLAZER FOR EUROPEAN E-COMMERCE AND SERVES AS BENCHMARK FOR FUTURE GROWTH

Growth driver2018Parcels per capita, p.a.

CHUKDE

FR

CZBE

ESPL

AT

IT

DK

NL

SE

23

5115

126146

2412

242

639410410411

2

Extend & upgrade parcel infrastructure

Offer a broad range of recipient services

Build dense drop-point networks

CHUKDE

FR

CZBE

ESPL

AT

IT

DK

NL

SE

DHL Parcel Europe will boost European e-commerceby building a first-in-class parcel infrastructure across Europe

INVESTOR RELATIONS | JUNE 2015 PAGE 29

Page 30: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

DHL PARCEL EUROPE BUSINESS MODEL IS UP AND RUNNING

Broad roll-out of B2C services, e.g.Substantial Parcelshop expansion

Cross-border tradelanes

Start of 6-day delivery in The Netherlands and Belgium

Polish eCommercemarket place up and running

weekmo-sa

All Parcel Europe countries offer B2X parcels to/from Germany, especially beneficial to extend already strong customer relationships in Germany

DHL ParcelshopsEurope, ex-Germany

Jan 14 Jan 15

~1,150

~3,000+ >100%

February 2015: market entry in Slovakia

INVESTOR RELATIONS | JUNE 2015

Strong increase in number of access/drop-off locations leads to significant upgrade in customer proximity

PAGE 30

Domestic delivery

Domestic B2X delivery in Poland, Czech Republic, The Netherlands, Belgium and Luxembourg, leveraging previously mainly B2B-focused assets shifted from DHL in 2014

&

Page 31: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

INVESTOR RELATIONS | JUNE 2015 PAGE 31

Adding fulfillment services and products in collaboration with DHL Supply ChainUS Domestic distribution capacities

As part of Strategy 2020 we are moving up the e-commerce value chain

PeP: DHL eCommerce IS AN ESTABLISHED PLAYER IN THE US

eCommerce: leveraging established US presence

Combining domestic and international delivery with best-in-class supply chain technology

First dedicated e-fulfillment warehouse in Columbus,OH

Consolidation and sortation of domestic and international mail and parcels

#4 US in consolidatormarket for USPS (SmartMail® product)

Page 32: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

INVESTOR RELATIONS | JUNE 2015 PAGE 32

Adding fulfillment services and products in collaboration with DHL Supply ChainDomestic distribution capacities

Domestic market leader for B2B and B2C parcels in India

PeP: BLUE DART PROVIDES BASE FOR DHL eCommerce IN ASIA

South Asia’s premier express and integrated package distribution company

52% market share in domestic air express in India

Blue Dart: front-end, customer interface and delivery; DSC: warehousing and 3PL

E-fulfillment facility in Delhi close to go-live with first global customer

As part of Strategy 2020 we are moving up the e-commerce value chain

Page 33: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

WORKING DAYS GERMANY

2013 2014 2015 2016

Q1 61.6 62.2 62.2 61.2

Q2 60.3 59.3 59.3 62.3

H1 121.9 121.5 121.5 123.5

Q3 65.8 65.8 66 65,8

9M 187.7 187.3 187.5 189.3

Q4 60.2 60.9 63 62,2

H2 126 126.7 129 128

FY 247.9 248.2 250.5 251.5

INVESTOR RELATIONS | JUNE 2015 PAGE 33

Page 34: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

EXPRESS

Focus. Connect. Grow.

INVESTOR RELATIONS | JUNE 2015 PAGE 34

Page 35: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

INVESTOR RELATIONS | JUNE 2015

Strong start into the year with TDI volume growth of +7.1% ( MEA +12.4%, Europe +10.2%, Asia/Pacific +5.4%, Americas + 0.6%)

Volume growth outpacing revenue growth due to lower fuel surcharge

Strong focus on customers and service quality has driven further market share gains

Growth supported by continuous expansion and improvement of our leading global network, including hub investments across all major geographies

EXPRESS: STRONG TDI GROWTH CONTINUES

PAGE 35

Time Definite International (TDI)1)

Revenues per day in EUR m

Time Definite International (TDI)Shipments per day ‘000s

34,035,2

+3.5%

662709

+7.1%

Business Highlights

Q1 2015Q1 2014

Q1 2015Q1 2014

1) Currency translation impacts are eliminated. Data aggregated with same currency rate

Page 36: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

EXPRESS – DIVISIONAL RESULTS Q1 2015

INVESTOR RELATIONS | JUNE 2015

EUR m Q1 2014 Q1 2015 Chg. Management comments

Revenue 2,879 3,240 +12.5% Strong TDI volume growth supported by positive FX effects. Organic revenuegrowth at 2.3% mainly impacted by significant decrease in fuel surcharge revenue

EBIT 276 332 +20.3% Strong EBIT growth driven by TDI volume growth and network efficiencies, EBIT margin up 60bp yoy to 10.2%

Operating Cash Flow 285 334 +17.2% Strong operating cash flow increase in line with trend in EBIT performance

Capex 39 75 +92.3% Main investments going towards hub and gateway infrastructure upgrade as well as air fleet modernization and expansion

PAGE 36

Page 37: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

DHL EXPRESS: GLOBAL TDI MARKET SHARES

Continued TDI leadership across all regions outside the Americas

Global [EUR 20.1bn]

DHL TNT UPS FedEx Others

+x% Change vs 2012 MI study

44%

20%

11%

4%

21%

46%

32%

18%1%

3%

41%

25%

12%

10%

12%

Europe [EUR 6.0bn]Americas [EUR 6.8bn ] Asia Pacific [EUR 6.8bn]

+1%

+2%+1%

34%

26%

22%

6%12%

+1%Source: MI study 2014EU : AT, DE, DK, ES, FR, IT, NL, RU, TR, UKAM : BR, CA, CL, CO, CR, GT, MX, PA, PE, USAP : CN, HK, IN, JP, KR, SGGLOBAL : EU + AM + AP + (AE + SA + ZA)

INVESTOR RELATIONS | JUNE 2015 PAGE 37

Page 38: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

DHL EXPRESS FOCUS ON TDI

Continue successful FOCUS strategy

TDI (Time Definite International)The premium segment within Express Industry

Time Definite = Dedicated delivery at a scheduled time of dayInternational = Cross-Border Shipment (intra- or between continents)TDI: requires dense and broad international network

TDD: Time Definite Domestic Revenue Share = Delivery at scheduled time within one country. DDI: Day Definite InternationalDDD: Day Definite DomesticACS: Air Capacity Sales (re-sale of spare capacity on dedicated fleet to optimize utilization, not sold by core Express sales teams)

DHL Express Core Product

58%12%

5%

14%

11%

2009 Revenue distribution

TDI TDD DDI DDD ACS / Other

75%

8%

3%2% 12%

2014 Revenue distribution

INVESTOR RELATIONS | JUNE 2015 PAGE 38

Page 39: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

DHL EXPRESS: VIRTUAL AIRLINE MODEL & AIR CAPACITY SALES

Virtual Airline

Block Space Agreement, guaranteed air cargo product.

Express TDI core product, capacity based on average utilization, adjusted on a daily basis

CORE Flex & Air Capacity Sales Flex, a set amount of the Total Spare Capacity to be utilised for TDI core volume surge and/or air cargo filler traffic

Air cargo guaranteed, a set amount of the Total Spare Capacity guaranteed for priority traffic & key customers

Air Capacity Sales

Capacity Commitment

Approx. 500 airports and 22 major hubs connected through 1. Dedicated air: >250 aircrafts with 17 partner airlines on

>600 daily flights2. Purchased air: >300 commercial airlines with >1.700

daily flightsCORE

TDI CAPA-CITY

FLEX

ACS GUAR.

BSA

INVESTOR RELATIONS | JUNE 2015 PAGE 39

22%

26%

52%

0 - 90 Days (incl.Purchased Air)91 - 360 Days

Fixed

Page 40: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

FORWARDING, FREIGHT

Focus. Connect. Grow.

INVESTOR RELATIONS | JUNE 2015 PAGE 40

Page 41: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

INVESTOR RELATIONS | JUNE 2015

Air and ocean volume growth slowing, mainly due to EMEA and AP regions

GP/unit stable in Air Freight at low levels and Ocean Freight GP/unit decline reflect continued difficult industry environment

Weak divisional EBIT performance due to complexity of NFE implementation and associated organizational changes

New management sets priority on improving business performance – with unchanged commitment to transformation based on comprehensive review

GLOBAL FORWARDING, FREIGHT: WORKING TOWARDS STABILISATION

Air freight ‘000s Tons

Ocean freight ‘000s TEU1)

932935

+0.3%

688 704

Q1 2015

+2.3%

Q1 2014

1) Twenty Foot Equivalent Unit

Business Highlights

PAGE 41

Q1 2015Q1 2014

Page 42: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

GLOBAL FORWARDING, FREIGHT– DIVISIONAL RESULTS Q1 2015

INVESTOR RELATIONS | JUNE 2015 PAGE 42

EUR m Q1 2014 Q1 2015 Chg. Management comments

Revenue 3,523 3,789 +7.6% Revenue increase driven by volume growth in ocean freight and FX

Gross Profit 843 859 +1.9% Continued difficult market environment with margin pressure in both AFR and OFR

EBIT 49 17 -65.3% Further affected by ongoing NFE transformation program and low GP/unit in AFR and OFR

Operating Cash Flow -100 -160 -60.0% Mainly reflecting EBIT decline and unfavorable working capital development

Capex 22 40 +81.8% Low capex reflecting asset light business model

Page 43: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

SUPPLY CHAIN

Focus. Connect. Grow.

INVESTOR RELATIONS | JUNE 2015 PAGE 43

Page 44: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

INVESTOR RELATIONS | JUNE 2015

Sound order intake in Q1 (EUR 260m) especially in Automotive, Consumer and Life Sciences & Healthcare

Revenue growth across all verticals, strongest in Automotive, Consumer sectors and Life Sciences & Healthcare

Further steps taken in implementing Strategy 2020 as presented at last Capital Markets Tutorial

Restructuring charges cover implementation of consistent and lean organizational structure, addressing underperforming business areas as well as productivity measures

SUPPLY CHAIN: SOLID PERFORMANCE GIVEN RESTRUCTURING

New signings, EUR m1)

Revenue by sector Q1 2015

175 260

Q1 2014 Q1 2015

1) Annualized revenue

23%

19%

20%

10%

11%

2%10% 5%

Technology

Life Sciences & Healthcare

Consumer

RetailOthers

Williams Lea

Energy

Automotive

Business Highlights

PAGE 44

Page 45: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

SUPPLY CHAIN – DIVISIONAL RESULTS Q1 2015

INVESTOR RELATIONS | JUNE 2015 PAGE 45

EUR m Q1 2014 Q1 2015 Chg. Management comments

Revenue 3,506 3,942 +12.4%FX benefits mainly driven by stronger USD and GBP. Organic revenue up 0.8% supported by new business across all regions (UK,US and APAC) but still held back by a deliberate customer loss in North America

EBIT 85 53 -37.6% EBIT declining mainly due to restructuring costs as timing effects from real estate transactions

Operating Cash Flow 28 -112 n.a. Cash flow down yoy mainly due to timing effects

Capex 65 73 12.3% Higher capex reflecting phasing of new contract investments

Page 46: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

SUPPLY CHAIN: TAKING PERFORMANCE TO THE NEXT LEVEL

ROCE, incl. Goodwill

DHL Supply Chain is a successful member of DPDHL family of divisions

12% 13% 14% 15%

2011 2012 2013 2014

Supply Chain Strategy 2020 set to deliver further performance improvement

Strong and increasing returns… …based on resilient, asset-light business model

18%

10%

27%

45%Warehousing

Transportation

Williams Lea

Value Added Services

1.8% 2.7% 2.9% 3.1% 3,2%

2010 2011 2012 2013 2014

4-5%

2020

EBIT marginNew 2020

margin target:

DPDHL Capital Markets Tutorial Workshop

London, November 13, 2014

http://www.dpdhl.com/en/investors/events_and_presentations/capital_markets_day.html

DPDHL Capital Markets Tutorial Workshop

London, November 13, 2014

http://www.dpdhl.com/en/investors/events_and_presentations/capital_markets_day.html

INVESTOR RELATIONS | JUNE 2015 PAGE 46

For more information

Page 47: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

Appendix

INVESTOR RELATIONS | JUNE 2015 PAGE 47

Page 48: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

Q1 REFLECTS TRANSFORMATION & RESTRUCTURING FOCUS

Flat Group EBIT with divisional performance showing the expected mixed picture

REVENUE EBIT

Q1 2014 Q1 2015 Change Q1 2014 Q1 2015 Change

PeP 3,960 4,101 +3.6% 396 399 +0.8%

Express 2,879 3,240 +12.5% 276 332 +20.3%

Forwarding, Freight 3,523 3,789 +7.6% 49 17 -65.3%

Supply Chain 3,506 3,942 +12.4% 85 53 -37.6%

Group 13,569 14,767 +8.8% 727 720 -1.0%

INVESTOR RELATIONS | JUNE 2015 PAGE 48

Page 49: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

GROUP P&L Q1 2015

INVESTOR RELATIONS | JUNE 2015

EUR m Q1 2014 Q1 2015 Chg. Management comments

Revenue 13,569 14,767 +8.8% Revenue development supported by currency effects. Organic growth of 2.1% with growth in all four Divisions / industries. Impact also from lower energy prices

EBIT 727 720 -1.0% Group EBIT about flat as strong Express growth is offset by transformation and restructuring related costs in Forwarding and Supply Chain

t/o PeP 396 399 +0.8% Static operating profit as revenue growth driven by eCommerce - Parcel activities and price increases is countered by factor cost inflation

t/o DHL 410 402 -2.0%Continued strong performance across all major metrics in Express. Declines in Supply Chain and Forwarding, Freight EBIT mainly reflect planned restructuring and transformation initiatives

Financial result -80 -64 +20.0% Improvement driven by benefits from lower interest rate environment on interest expense for bonds and provisions as well as FX effects

Taxes -123 -115 +6.5% Tax rate of 17.5% in line with ~18% full-year guidance

Cons. net profit1) 502 495 -1.4% Net profit and EPS about flat, in line with stable operating profit development

EPS (in EUR) 0.42 0.41 -2.4% Strong increase in net profit attributable to non-controlling interests

PAGE 491) Attributable to Deutsche Post AG shareholders

Page 50: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

EUR m Q1 2014 Q1 2015

Cash from operating activities before changes in Working Capital 793 737

Q1 cash generation as every year burdened by payment of full-year contribution for civil servant pension scheme (EUR 530m) Tight management of Group working capital helped to minimize flow-back of typical year-end cash effects

Changes in Working Capital -709 -658

Net cash from operating activities after changes in Working Capital 84 79

Net Capex -401 -526 Free Cash Flow decline due to increased capex spend reflecting continued investments in our growth markets as well as timing effects Net interest line benefitted from one-off effect of EUR 76m related to monetization of interest rate swaps

Net M&A 0 0

Net Interest -31 70

Free Cash Flow -348 -377 FFO/Debt at 24.9% (year-end 2014: 27.7%)

FREE CASH FLOW Q1 2015

Seasonal factors drive usual Free Cash Outflow in Q1

INVESTOR RELATIONS | JUNE 2015 PAGE 50

Page 51: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

INVESTOR RELATIONS | JUNE 2015

Seasonality drives net debt increase as usual in Q1Annual contribution to civil servant pension of EUR 530m (o.w. 130m in EBIT/OCF and 400m in W/C)

NET DEBT (-)/LIQUIDITY (+)

PAGE 51

-2,077

70

-526

-658737

-1,499

Othereffects

Net capex

Changesin W/C

Net debt(Dec 31, 2014)

OCF before change in W/C

Net debt(Mar 31, 2015)

-201

in EUR m

Net interest

Page 52: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

1551

1345

2010 2011 2012 2013 2014

INVESTOR RELATIONS | JUNE 2015

Sustained increase in Operating Cash Flow Provides funding for investment in future growth, in particular in Parcel and

Express While simultaneously driving improved Free Cash Flow generation

IMPROVING CASH FLOW GENERATION

PAGE 52

3,0402,989

2,2442)2,371OCF:1,927

in EURm

2010-14 CAGR:OCF: >10%

Net capex: >10%

FCF: >20%

1) includes net M&A and net interest 2) Adjusted for non-recurring items

Use of OCF: Net Capex Other1)

FCF

Page 53: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

DBO pensions in Germany No regulatory funding requirement

Pensions paid partially from plan assets and partially from current OCF

Impact of declining discount rates Balance sheet: net pension provision up 1.5bn in Q1 2015

due to another step-down in Euro discount rate

P&L: slight increase in staff costs expected in 2015 (mainly due to higher current service costs), mostly offset by small decline in finance costs

Cash flow: cash outflow not directly affected as actual pension payments and employer contributions to plan assets not affected by fluctuations in applied discount rate levels

REMINDER ON PENSIONS: DEFINED BENEFIT OBLIGATIONS (DBO)

PAGE 53

7,138 8.635

10.96111.849

Net PensionProvision

Plan assets

Dec. 31, 2014

18,099Total DBO

2014 Q1 2015

Average Discount Rate (quarter-end) 2.62% 2.04%

EUR Discount Rate (quarter-end) 2.25% 1.50%

in EUR m

Lower discount rates increase balance sheet liability but have no direct impact on cash generation

INVESTOR RELATIONS | JUNE 2015

Mar. 31, 2015

20,484

Page 54: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

Gross Capex / Sales ratio -Group & by division

0,0%

1,0%

2,0%

3,0%

4,0%

5,0%

6,0%

2007 2008 2009 2010 2011 2012 2013 2014

EXPRESS GROUP PeP SUPPLY CHAIN DGF

STABLE CAPITAL INTENSITY EXPECTED

INVESTOR RELATIONS | JUNE 2015 PAGE 54

GROUP AVERAGE

EXPRESS ~4%

SUPPLY CHAIN ~2%

PeP ~3%

FORWARDING ~1%

~3%

Gross Capex intensity, 2007–2014 average

Page 55: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

STRATEGY 2015 HAS DRIVEN SIGNIFICANT OPERATING IMPROVEMENT

INVESTOR RELATIONS | JUNE 2015 PAGE 55

PeP: EBIT stabilization delivered DHL EBIT margins(2): good progress, more to come to contribute to ~10% DHL EBIT CAGR target

2010 Q1 2015

4.4%

2.7%1.8% 1.7%

1.120 1.107

1.199

1.286 1.298

2010 2011 2012 2013 2014

1)

1)in EUR bn

Strategy 2020 target:3% EBIT CAGR

2013-20

Strategy 2020 target:3% EBIT CAGR

2013-20

Strategy 2015 EBIT target:

min. EUR 1bn

10.2%

2.9%

1)Reported FY 12 EBIT including EUR -151m one-off effect from VAT settlement; Reported FY13 was restated by EUR ~60m for asset shift from DHL implemented on January 1, 20142)EBIT margin, last 12 months (rolling)

Express: strong improvement

Forwarding, Freight: currently affected by NFE and low GP margins

Supply Chain: steady progress

Page 56: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

Group revenue footprint

22% 30%

78% 70%

Today Target

Mature Markets Emerging Markets

Building on our leading market positions in growth regions, 30% emerging market targets is AMBITIOUS BUT ACHIEVABLE

2020 target2013

OUR AMBITION FOR THE EMERGING MARKETS

INVESTOR RELATIONS | JUNE 2015 PAGE 56

Page 57: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

FOCUS. CC/OTHER COSTS

0,1%

0,2%

0,3%

0,4%

0,5%

0,6%

0,7%

0,8%

2009 2010 2011 2012 2013 2020

TAR

GE

T

0.5%

Corporate bodies (e.g. CB, SVB)and legal obligations/ foundations

Investments into growth & cross-divisional initiatives

Core Corporate Center costs

CC / Other cost, as % of revenue CC / Other cost structure, 2014

20%

60%

20%

INVESTOR RELATIONS | JUNE 2015 PAGE 57

Page 58: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

THIS PRESENTATION CONTAINS CERTAIN STATEMENTS THAT ARE NEITHER REPORTED RESULTS NOR OTHERHISTORICAL INFORMATION. THESE FORWARD-LOOKING STATEMENTS ARE SUBJECT TO RISKS ANDUNCERTAINTIES THAT COULD CAUSE ACTUAL RESULTS TO DIFFER MATERIALLY FROM THOSE EXPRESSED INTHE FORWARD-LOOKING STATEMENTS. MANY OF THESE RISKS AND UNCERTAINTIES RELATE TO FACTORS THATARE BEYOND DEUTSCHE POST AG’S ABILITY TO CONTROL OR ESTIMATE PRECISELY, SUCH AS FUTURE MARKETAND ECONOMIC CONDITIONS, THE BEHAVIOR OF OTHER MARKET PARTICIPANTS, THE ABILITY TOSUCCESSFULLY INTEGRATE ACQUIRED BUSINESSES AND ACHIEVE ANTICIPATED SYNERGIES AND THE ACTIONSOF GOVERNMENT REGULATORS. READERS ARE CAUTIONED NOT TO PLACE UNDUE RELIANCE ON THESEFORWARD-LOOKING STATEMENTS, WHICH APPLY ONLY AS OF THE DATE OF THIS PRESENTATION. DEUTSCHEPOST AG DOES NOT UNDERTAKE ANY OBLIGATION TO PUBLICLY RELEASE ANY REVISIONS TO THESE FORWARD-LOOKING STATEMENTS TO REFLECT EVENTS OR CIRCUMSTANCES AFTER THE DATE OF THIS PRESENTATION.

THIS PRESENTATION DOES NOT CONSTITUTE AN OFFER TO SELL OR THE SOLICITATION OF AN OFFER TOSUBSCRIBE FOR OR BUY ANY SECURITY, NOR SHALL THERE BE ANY SALE, ISSUANCE OR TRANSFER OF THESECURITIES REFERRED TO IN THIS PRESENTATION IN ANY JURISDICTION IN CONTRAVENTION OF APPLICABLELAW.

COPIES OF THIS PRESENTATION AND ANY DOCUMENTATION RELATING TO THE OFFER ARE NOT BEING, ANDMUST NOT BE, DIRECTLY OR INDIRECTLY, MAILED OR OTHERWISE FORWARDED, DISTRIBUTED OR SENT IN ORINTO OR FROM AUSTRALIA, CANADA OR JAPAN OR ANY OTHER JURISDICTION WHERE TO DO SO WOULD BEUNLAWFUL.

THIS DOCUMENT REPRESENTS THE COMPANY‘S JUDGMENT AS OF DATE OF THIS PRESENTATION.

DISCLAIMER

INVESTOR RELATIONS | JUNE 2015 PAGE 58

Page 59: Deutsche Post DHL Group€¦ · Deutsche Post DHL Group Joe Joseph ... Reviewing transformation course based on pil ot country and organizational alignment analysis ... DHL UPS FedEx

INVESTOR RELATIONS CONTACTS

Sarah Bowman• +1 212 381 3463 • E-mail: [email protected]

Sebastian Slania• +49 228 182 63203• E-mail: [email protected]

Martin Ziegenbalg, Head of Investor Relations• +49 228 182 63000• E-mail: [email protected]

Robert Schneider• +49 228 182 63201• E-mail: [email protected]

Christian Rottler• +49 228 182 63206• E-mail: [email protected]

INVESTOR RELATIONS | JUNE 2015 PAGE 59