detroit metro willow run request for proposals

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REQUEST FOR PROPOSALS (RFP) FOR MAXIMO UPGRADE CONTROL NO. S11-084 Issue Date: April 13, 2011 Pre-Proposal Meeting: None Pre-Proposal Question Deadline: April 20, 2011 at 2:00 PM Eastern Time E-mail: [email protected] (Reference Control No. S11-084 in all e-mails) Proposal Deadline: May 4, 2011 at 2:00 PM Eastern Time Wayne County Airport Authority Procurement Division (Purchasing) Detroit Metropolitan Wayne County Airport L.C. Smith Building - Main Lobby (Northeast corner) Detroit, Michigan 48242 Procurement Contact: Veronica A. Caston-Frost, Solicitation Manager, CPPO, C.P.M. Phone: (734) 247-7900, Fax: (734) 955-5648 NOTE: Detroit, Michigan 48242 is the mailing address of Detroit Metropolitan Wayne County Airport. The Detroit Metropolitan Wayne County Airport is physically located within the boundaries of the City of Romulus, Michigan. DESCRIPTION: Proposals are being solicited for the purpose of contracting for Maximo upgrade services, Software licenses and Software maintenance services for the Wayne County Airport Authority (Airport Authority). The Airport Authority seeks to upgrade its IBM Maximo System from version 5.2 to the next most current release. The contract will be for a term of three (3) years. This solicitation may be downloaded by visiting the Michigan Intergovernmental Trade Network (MITN) website at www.mitn.info . A link to this website is available on the Wayne County Airport Authority website www.metroairport.com (select Business Opportunities on the left side of the page). (Special Note): Any Addenda issued by the Airport Authority may be viewed or downloaded from MITN. Copies of this solicitation document and any issued Addenda may also be obtained from the Procurement Division, Detroit Metropolitan Wayne County Airport, L.C. Smith Building, Main Lobby, Detroit, Michigan 48242, (734) 247-7900. Proposals must be time stamped by the Procurement Division by the exact date and time indicated above. Late proposals will not be accepted.

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Page 1: Detroit Metro Willow Run Request for Proposals

REQUEST FOR PROPOSALS (RFP)FOR

MAXIMO UPGRADE CONTROL NO. S11-084

Issue Date: April 13, 2011

Pre-Proposal Meeting: None

Pre-Proposal Question Deadline: April 20, 2011 at 2:00 PM Eastern Time E-mail: [email protected](Reference Control No. S11-084 in all e-mails)

Proposal Deadline: May 4, 2011 at 2:00 PM Eastern TimeWayne County Airport Authority Procurement Division (Purchasing)Detroit Metropolitan Wayne County AirportL.C. Smith Building - Main Lobby (Northeast corner)Detroit, Michigan 48242

Procurement Contact: Veronica A. Caston-Frost, Solicitation Manager, CPPO, C.P.M.Phone: (734) 247-7900, Fax: (734) 955-5648

NOTE: Detroit, Michigan 48242 is the mailing address of Detroit Metropolitan Wayne County Airport. The Detroit Metropolitan Wayne County Airport is physically located within the boundaries of the City of Romulus, Michigan.

DESCRIPTION: Proposals are being solicited for the purpose of contracting for Maximo upgrade services, Software licenses and Software maintenance services for the Wayne County Airport Authority (Airport Authority). The Airport Authority seeks to upgrade its IBM Maximo System from version 5.2 to the next most current release. The contract will be for a term of three (3) years.

This solicitation may be downloaded by visiting the Michigan Intergovernmental Trade Network (MITN) website at www.mitn.info. A link to this website is available on the Wayne County Airport Authority website www.metroairport.com (select Business Opportunities on the left side of the page). (Special Note): Any Addenda issued by the Airport Authority may be viewed or downloaded from MITN.

Copies of this solicitation document and any issued Addenda may also be obtained from the Procurement Division, Detroit Metropolitan Wayne County Airport, L.C. Smith Building, Main Lobby, Detroit, Michigan 48242, (734) 247-7900.

Proposals must be time stamped by the Procurement Division by the exact date and time indicated above. Late proposals will not be accepted.

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TABLE OF CONTENTS

TABLE OF CONTENTS...............................................................................................................2SECTION 1 – GLOSSARY OF TERMS.......................................................................................3SECTION 2 – GENERAL INSTRUCTIONS.................................................................................7SECTION 3 – SPECIAL REQUIREMENTS AND INSTRUCTIONS..........................................10SECTION 4 – PROJECT OVERVIEW.......................................................................................11SECTION 5 – SCOPE OF WORK AND SPECIFICATIONS......................................................18SECTION 6 – SPECIAL CONTRACT TERMS AND CONDITIONS..........................................24SECTION 7 –AIRPORT AUTHORITY SMALL BUSINESS ENTERPRISE PROGRAM...........27SECTION 8 – EVALUATION PROCESS AND SUBMITTAL REQUIREMENTS.......................28SECTION 9– REQUIRED FORMS AND DOCUMENTATION...................................................32

PROPOSAL FORM.........................................................................................................33PRICE SHEET.................................................................................................................35

SECTION 10 – ADDITIONAL FORMS/DOCUMENTATION......................................................39VERIFICATION OF MINIMUM QUALIFICATIONS FORM.............................................40BUSINESS INFORMATION QUESTIONNAIRE.............................................................42SUBCONTRACTOR FORM............................................................................................44 ........................................................................................................................................46

SECTION 11 – FORM OF AGREEMENT..................................................................................46SECTION 12 – SOLICITATION ATTACHMENTS.....................................................................47

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SECTION 1 – GLOSSARY OF TERMSTo the extent included in this solicitation document the following are defined as:

.Net Framework or .Net: is a Microsoft Windows operating system Software framework within which application Software can be developed and executed in order to insulate the application Software from Hardware layer particulars.

Actuate: means a Software reporting tool that was developed by the Actuate Corporation and donated to the Eclipse Foundation. The Eclipse Foundation is a not for profit third generation open source organization.

Addendum: means a written modification to an issued solicitation, which can provide a clarification; correction; additional or changed information; and/or answer(s) to questions(s) posed by a prospective Bidder(s), pertaining to the specific solicitation issued by the Airport Authority.

Airport Authority: means the Wayne County Airport Authority. The Airport Authority is responsible for the operations at both Airports.

Airports: means Detroit Metropolitan Wayne County Airport and Willow Run Airport.

Badges: means identification credentials issued by the Airport Authority in accordance with the current security policy, and only required as applicable to the project/contract. If badges are required, it will be specified in the solicitation document.

BEA WebLogic or WebLogic: means a standards-based JAVA application Server product originally developed by a computer company named BEA. BEA was acquired by Oracle Corporation® in 2008 and the product was renamed Oracle WebLogic Server.

Bid Deadline: means the date and time by which a Bid must be submitted to be evaluated.

Bid: means a written offer to contract with the Airport Authority to provide goods, services, or construction submitted by a Bidder in response to an RFB issued by the Airport Authority.

Bidder: means a Business which timely submits a Bid in reply to a RFB issued by the Airport Authority.

BIRT: means open source business intelligence and reporting tools Software for web applications, especially those based on Java and Java EE, that was developed by the Actuate Corporation and donated to the Eclipse Foundation. The Eclipse Foundation is a not for profit third generation open source organization.

Board: means the governing body of the Airport Authority.

Business: means an individual, firm, vendor, association, corporation, limited liability company, partnership, joint venture, sole proprietorship, or other legal entity.

Certificate of Acceptance: means a certificate, the form of which is made a part hereof as Attachment A, executed by the Airport Authority’s Senior Vice President of Technology Services or his or her designee, indicating the Airport Authority’s acceptance and approval of each part of the Services after the Testing Phase.

CFR 139: means a Federal airport certification regulation [Title 14, Code of Federal Regulations (CFR), Part 139 (14 CFR Part 139] and established certification requirements for airports serving scheduled air carrier operations in aircraft.

Chief Executive Officer (CEO): means the Chief Executive Officer of the Airport Authority.

Contractor: means the successful awarded Bidder of a solicitation, who is legally bound to the contract.

Cover Page(s): means the first page, and in some instances, the first few pages of the Request for Proposals (RFP). The cover page is a snapshot of important information. It contains the name and control number for the solicitation. It also provides important solicitation dates relative to issuance, conferences, meetings, questions, and the deadline date and time for submitting a reply. The cover page contains the contact name; telephone and fax numbers; email address; and how to obtain a copy of the solicitation, copies of addenda; or any available drawings, plans, photos, along with any alternate location for obtaining relevant solicitation information.

Critical System File: means a computer file that is essential to the correct operation of a computer system, the modification of which could indicate a system compromise or risk of compromise.

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Cron: means a time-based job scheduler in a computer operating system that enables users to schedule jobs (commands or scripts) to run periodically at certain times or dates. It is commonly used to automate system maintenance or administration, though its general-purpose nature means that it can be used for other purposes, such as connecting to external resources to extract information.

Crystal Reports: means Software used to develop reports from databases.

Database: means a structured collection of records or data that is stored in a computer system.

Deadline: means the date and time by which a Proposal must be submitted to the Airport Authority in reply to a Request for Proposals (RFP). The Procurement Division’s time-stamp will determine the official receipt time.

Detroit Metropolitan Wayne County Airport or DTW: means Detroit Metro Airport

Disadvantaged Business Enterprise or DBE: means a Business that meets the requirements of Code of Federal Regulations 49 CFR Part 26, as amended, and is certified as a “DBE” by a certifying agency participant in the Michigan Unified Certification Program.

Enterprise Archive Files or EAR Files: means a compressed JAVA file that contains a group of software modules that collectively perform as a single entity.

Equals: means items which are proposed as an equivalent for the purpose described by the Airport Authority, and as requested in the solicitation. These are items that without actually being identical have sufficient characteristics in common to be capable of being used for the same purpose.

Evaluate: means to analyze in detail in accordance with the Wayne County Airport Authority Procurement and Contracting Ordinance (Purchasing Ordinance), including rating based upon evaluation criteria contained in the Request for Bids (RFB), a bid timely submitted to the Airport Authority.

File Integrity: means, as applied to computer data files, that the contents of or access to the file are as they should be as defined by any particular Software.

Form of Agreement or FOA: means the form of the contract document attached to this Solicitation that the successful Proposer will be required to execute.

Free on Board or FOB: means the point at which title changes hands from vendor or Contractor to the Airport Authority. For Example, FOB destination means that the vendor owns goods in transit and title does not transfer to the Airport Authority until the goods reach the required destination.

Freedom of Information Act (FOIA): means the Michigan law that regulates and sets requirements for the disclosure of public records and defines when, how, and what information may be obtained from the Airport Authority by an interested party.

Hardware: means the actual physical machinery of computer and networking electronic equipment.

Holiday: means the legal holidays observed by the Airport Authority. (New Year’s Day, Martin Luther King Jr. Birthday, Friday before Easter, Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve)

IBM® WebSphere Application Server or WebSphere: is a Software application Server developed by IBM®in 1998 that is built using open standards such as Java EE, XML.

Java or Java EE: means a programming language developed by Sun Microsystems® in 1995.

Joint Venture: means A partnership or other legal cooperative agreement between two or more persons or entities

Key Process Indicator or KPI: means key performance indicator(s) available from data stored in the Maximo database.

Maximo Business Object or MBO: means entities in Maximo that have the definition of their relationships with other entities located in the metadata of the Maximo database, including parent-child relationships.

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Maximo Integration Framework or MIF (formerly known as Maximo Enterprise Adapter or MEA): means Maximo Software that facilitates the importation of data from a source that is external to Maximo.

MAXIMO: means the IBM® Asset Management Software that consists of a number of functional Software modules that may (or may not) be implemented as part of the System (e.g. Equipment, Work Orders, Inventory, Preventive Maintenance, Purchasing, Plans, Labor, Calendars, Resources, Compliance Assurance, Integration)

Metro Airport or DTW: means Detroit Metropolitan Wayne County Airport.

MUNIS: is an acronym for municipal information system Software, which is the Airport Authority’s financial, accounting, budgeting, procurement, human resource, and payroll system.

Network: means a group of connected computers.

New System: means an instance of the System (as modified) that employs Maximo version 7.x and any new or modified scripts or Software developed and implemented by the Contractor as described in Section 4 - Scope of Work.

Nonresponsible Proposal: means a Proposal submitted in reply to an RFP issued by the Airport Authority, where the Proposer does not meet all required minimum qualifications or DBE goal requirements, or is not in compliance with the Airport Authority’s requirements concerning ethics, debarment and/or arrearage.

Nonresponsive Proposal: means a Proposal submitted in reply to an RFP issued by the Airport Authority, which does not conform to all material requirements of the RFP.

Notice of Award: means written notification from the Airport Authority to the successful Bidder that they have been awarded the contract.

Notice to Proceed or NTP: means written authorization from the Airport Authority to the successful Bidder to proceed with the work defined in the contract.

Online Work Requestor or OWR: means proprietary Software developed by Electronic Data, Inc that facilitates the submission of work requests in the Maximo System.

Parking System or PRCS: means the computer and network hardware, system Software, and parking and revenue control system application Software provided to the Airport by Affiliated Computer Services for the purpose of managing and operating the Airport’s various parking facilities.

Partnership: means an agreement under which two or more persons agree to carry on a business, sharing in the profit or losses, but each liable for losses to the extent of his or her personal assets.

Phase Due Date: means the date by which the Contractor and the Airport Authority agree the work for each phase shall be completed.

Prime Contractor: means the Business that has entered into a contract with the Airport Authority.

Procurement and Contracting Ordinance (Purchasing Ordinance): means the common name of the Wayne County Airport Authority Procurement and Contracting Ordinance, which is the policy governing procurement and contracting at the Wayne County Airport Authority.

Product: means the Software and Services associated with New System solution.

Proposer: means a Business which timely submits a Proposal in reply to a RFP issued by the Airport Authority.

Purchase: means any and all buying, purchasing, leasing, renting, or such other means of gaining ownership or use of; or otherwise acquiring goods, services, or construction.

Responsible Proposer: means a Proposer who is qualified in all respects to fully perform the required services or to provide the required goods, and who possesses the integrity, experience and reliability necessary for good faith performance. A responsible Proposer meets the minimum qualification requirements and conforms to the Airport Authority’s requirements concerning ethics, debarment, arrearage, and where applicable, DBE participation goal.

Responsive Proposer: means a proposal timely submitted by a Proposer in reply to, and in conformity with all material requirements of a Request for Proposals issued by the Airport Authority.

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RFP: means Request for Proposals.

Server: means a shared computer on a local area Network that is used as a repository and distributor of information for the entire Network.

Services Authorization Form or SAF: means a form that is used to describe optional services to be provided by the Contractor, and the not to exceed fee for such services, that must be approved in writing by the Vice President of Technology Services

Services: means, collectively, the services provided by the Contractor in conjunction with implementing and supporting the New System including, but not limited to implementation services, configuration services, training services, ongoing technical support services, and ongoing maintenance services, as described in Section 4 - Scope of Work.

Software: means machine readable computer instructions to operate Hardware.

Solicitation: means the process of or document for requesting bids, proposals, responses, or quotes for the procurement of goods, services, or construction for the Airport Authority.

Subcontract: means a contract with another Business entered into by a Prime Contractor or another Subcontractor to obtain supplies, services, or construction items of any kind under a prime contract.

Subcontractor: means a Business holding a subcontract with a Prime Contractor.

Syclo, LLC or Syclo: means a mobile enterprise application platform and software provider based in Illinois.

System: means all Airport Authority Software and scripts that constitute the Maximo solution as implemented (e.g. Maximo asset management module, Maximo transportation module, Syclo mobile work management Software, and other Software).

Team: means the staff of the Contractor and its Subcontractor(s) who will perform the Services under the contract resulting from this Solicitation.

Technology Services or TS: means the Technology Services division of the Wayne County Airport Authority. The Technology Services division is responsible for the management of Airport Authority computers, networks, radio, and telecommunications systems.

Visual Basic or VB: is a computer programming language that is used to develop application Software.

Willow Run or YIP: means Willow Run Airport

Workstations: means high-end personal computers normally used to run Software.

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SECTION 2 – GENERAL INSTRUCTIONS

1) PRE-PROPOSAL INFORMATION AND QUESTIONS: Each proposal that is timely received will be evaluated on its merit and completeness of all requested information. Proposers are advised to review this document in its entirety and to rely only upon the contents of this RFP and accompanying documents and any written clarifications or addenda issued by the Airport Authority. THE AIRPORT AUTHORITY IS NOT RESPONSIBLE FOR ANY ORAL INSTRUCTIONS. If a Proposer finds a discrepancy, error, or omission in the RFP document, the Proposer is requested to promptly notify the Procurement Contact noted on the Cover Page of this RFP, so that written clarification may be sent to all prospective Proposers. All questions must be submitted in writing to the Procurement Contact by the pre-proposal question deadline indicated on the Cover Page of this document. No contact with other Airport Authority employees, officers or Board members regarding this document is permitted. All answers will be issued in the form of an addendum.

2) RFP MODIFICATIONS/ADDENDA: Clarifications or modifications may be made to this solicitation at the discretion of the Airport Authority. Any and all Addenda issued by the Airport Authority will be posted as noted on the Cover Page of this document. All interested parties are instructed to view MITN regularly for any issued Addenda. It is the responsibility of the Proposer to obtain any issued Addenda and to acknowledge the Addenda on the Proposal Form. If any changes are made to this solicitation document by any party other than the Airport Authority, the original document in the Airport Authority’s files takes precedence.

3) PRE-PROPOSAL CONFERENCE: A Pre-Proposal Conference concerning this solicitation may be held. If so, the date, time and location are indicated on the Cover Page of this RFP. Airport Authority staff will be available at this meeting to answer questions about this solicitation. Attendance at the meeting is strongly encouraged, unless the Cover Page indicates that attendance is mandatory. Those attending the Pre-Proposal Conference are encouraged to bring copies of the solicitation documents with you to the meeting as copies will not be readily available. See below to request documents from the Airport Authority.

4) OBTAINING SOLICITATION DOCUMENTS: As noted on the Cover Page, all related solicitation documents may be downloaded from MITN. Copies of any issued solicitation documents may also be obtained from the Procurement Division, Wayne County Airport Authority, Detroit Metropolitan Wayne County Airport, L.C. Smith Building – Main Lobby, Detroit, Michigan 48242 during business hours, 8:00 A.M. to 4:30 P.M., Eastern Time, Monday through Friday. Please call (734) 247-7900 at least one (1) hour in advance to ensure the documents will be available. Copies will not be supplied at the pre-proposal meeting unless requested in advance.

5) PROPOSAL SUBMISSION: Each Proposal that is timely received will be evaluated on its merit and completeness of all requested information. The original Proposal and all copies must be prepared in the manner and detail specified in this RFP. The requested number of copies must be submitted or the Proposer may be deemed nonresponsive. Failure to submit a timely Proposal including: 1) a signature binding the offer; 2) a completed Price Page, and 3) a Proposal Guarantee (if applicable), will result in your Proposal being deemed nonresponsive; these items will not be waived or considered a minor informality or irregularity.

a) Proposals must be submitted to the Procurement Division by the Proposal Deadline date and time indicated on the Cover Page of this document. The Procurement Division’s time stamp will determine the official receipt time. It is the responsibility of each Proposer to ensure that its Proposal is received by the Procurement Division prior to the Proposal Deadline. This

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responsibility rests entirely with the Proposer, regardless of delays resulting from postal handling or for any other reasons. Proposals will be accepted at any time during normal business hours, which are from 8:00 A.M. to 4:30 P.M. Eastern Time, Monday through Friday, except for legal holidays observed by the Airport Authority.

b) Proposals must be enclosed in a sealed envelope, box or package, and clearly marked on the outside with the following: RFP Title, Control Number, Proposal Deadline and Proposer’s business name, address, telephone, fax and contact name.

c) Submission of a Proposal establishes a conclusive presumption that the Proposer is thoroughly familiar with the RFP, and that the Proposer understands and agrees to abide by each and all of the stipulations and requirements contained therein.

d) All prices and notations must be typed or printed in ink. No erasures are permitted. Mistakes may be crossed out and corrections must be initialed in ink by the person(s) signing the Proposal Form.

e) Proposals sent by telegraph, facsimile, or other electronic means will not be considered.

f) All costs incurred in the preparation and presentation of the Proposal are the Proposer’s sole responsibility; no pre-proposal costs will be reimbursed to any Proposer.

g) All documentation submitted with the Proposal will become the property of the Airport Authority.

h) All Proposals must be firm for at least 180 days from the Proposal Deadline date of the RFP.

i) The Airport Authority will review all prices submitted, and reserves the right to make calculation corrections based on unit prices stated or any estimated quantities provided in the RFP.

6) PROPOSAL SIGNATURES: Proposals must include a Proposal Form that is signed in ink by an authorized official of the Proposer. The executed Proposal Form represents a binding commitment upon the Proposer to provide the goods and/or services offered to the Airport Authority, if the Proposer is determined to be the most Responsive and Responsible Proposer.

7) LATE SUBMISSIONS: Late Proposals will not be accepted. Proposals received after the Proposal Deadline will not be opened and will be returned to the Proposer unopened. The Procurement Division’s time stamp will be the official time of receipt.

8) NO RFP RESPONSE (“No-Bid” Proposal): Proposers who receive this RFP but do not submit a Proposal are asked to submit a notice stating the reason(s) for not responding.

9) DUPLICATE PROPOSALS: No more than one (1) Proposal from any Proposer, including its subsidiaries, affiliated companies and franchises will be considered by the Airport Authority. In the event multiple Proposals are submitted in violation of this provision, the Airport Authority, at its sole option, will have the right to determine which Proposal will be considered, or reject all such multiple Proposals.

10) WITHDRAWAL: Proposals may only be withdrawn by written notice prior to the date and time set forth as the Proposal Deadline. No Proposal may be withdrawn after the deadline for submission.

11) CANCELLATION/REJECTION: The Airport Authority reserves the right to cancel this solicitation, in whole or in part, as well as reject any or all Proposals, or to accept or reject any Proposal in part, and to waive any minor informality or irregularity in Proposals received if it is determined by the Chief Executive Officer (CEO) or his designee that the best interest of the Airport Authority will be served by so doing. If the solicitation is cancelled or all Proposals are rejected by the Airport Authority, a notice will be posted on MITN as identified on the Cover Page of this document. No

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Proposal will be considered from any person, firm or corporation that is in arrears or in default to the Airport Authority on any contract, debt, or other obligation, or if the Proposer is debarred by the Airport Authority from consideration for a contract award, or if the Proposer has committed a violation of the Airport Authority’s Ethics Ordinance which resulted in a termination of a contract or other material sanction within the two (2) years immediately preceding the date of issuance of this document.

12) PROCUREMENT POLICY: Procurement for the Airport Authority will be handled in a manner providing fair opportunity to all Businesses. This will be accomplished without abrogation or sacrifice of quality and as determined to be in the best interest of the Airport Authority. The Chief Executive Officer has the vested Airport Authority to execute a contract, subject to Board approval where required.

13) CONTRACT AWARD: The Airport Authority reserves the right to award by item, group of items, or total proposed items to the most Responsive and Responsible Proposer. Intent to recommend award of a contract and actual award of the contract will be provided by written notice sent to the Proposer at the address designated in the Proposal.

The Proposer to whom the award is being recommended will be notified at the earliest possible date. If for any reason, the awarded Proposer cannot execute a contract within 14 days after the date of notification by the Airport Authority, then the Airport Authority may recommend award to the next most Responsive and Responsible Proposer. A final Notice of Award, and if required, a Notice to Proceed, will be issued after completion of a fully executed contract.

14) FREEDOM OF INFORMATION ACT (“FOIA”) REQUIREMENTS: Proposals are subject to public disclosure after the Proposal Deadline in accordance with state law. For additional information, contact the Airport Authority’s FOIA Coordinator at (734) 247-2223.

15) PROTESTS: A protester may file a protest with the Director of Procurement, a protest about alleged defects in a competitive solicitation process or recommended award of a contract or in certain circumstances, award of a contract. A protest must be filed in writing, and must be filed within the timeline of specific actions giving rise to the protest, as outlined in the Airport Authority Procurement Ordinance. A copy of the Procurement Ordinance is available from Procurement Division at the Airport Authority, and also may be accessed at www.metroairport.com.

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SECTION 3 – SPECIAL REQUIREMENTS AND INSTRUCTIONS

1) MINIMUM QUALIFICATIONS: Proposes (specifically, the Business that will be contractually bound under the contract with the Airport Authority) will be deemed non responsible and rejected without any further evaluation if they as a Business, do not meet the following qualifications:

a) The Proposer or its Subcontractor(s) must be an IBM® business partner certified in the sale, implementation, support and training of Maximo and WebSphere products; and

b) The Proposer or its Subcontractor must have completed the assessment, upgrade, and training for at least one (1) client within the last three (3) years who has a Maximo asset management and transportation management Software system.

2) PREFERRED QUALIFICATIONS: The Proposer may be evaluated higher if they meet the minimum qualifications listed above and also have the following qualifications:

a) The Proposer or its Subcontractor(s) have upgraded or installed Maximo asset management and transportation management Software system for use in an airport environment within the last three (3) years; and

b) The Proposer or its Subcontractor must have completed the assessment, upgrade, and training for at least three (3) clients within the last three (3) years who has a Maximo asset management and transportation management Software system.

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SECTION 4 – PROJECT OVERVIEW

A. INTRODUCTIONThe Airport Authority seeks to replace its current IBM® Maximo System (version 5.3 patch 3) with Maximo version 7.x (the next most current release as determined at the time of the Notice To Proceed [NTP]). Through this Request for Proposals (RFP), the Airport Authority hereby invites businesses that meet the qualifications set forth herein to submit Proposals to provide consulting services to:

1. Assess the then current state of the System; and

2. Establish multiple (up to four) instances of the New System; and

3. Develop and execute scripts needed to accurately migrate the then current System Database to the New System’s Database; and

4. Develop replacement Software and rewrite certain Software scripts, reports and work flows to be compatible with the New System; and

5. Integrate the New System with MUNIS; and

6. Provide “train the trainer” training to Airport Authority staff in the use and management of the New System; and

7. Optionally, provide Software maintenance services.

The selected Proposer must possess a broad knowledge and experience in providing Maximo support, have familiarity with the Syclo work manager Software, and must be able to consult with the TS staff on the New System Software the Airport Authority elects to deploy. The current System includes:

• Break/fix work orders

• Preventative maintenance work orders

• Scheduling and planning work orders by foremen and planners

• Report creation and analysis

• Tracking laborer hours, material and job cost

• Airfield Inspection work order tracking (CFR139)

• Inventory of assets and parts

• Work order work flow including post work surveys

• Key Process Indicators analysis

• Keys and lock management

• Maximo transportation module

• Actuate and Crystal Reporting

• Limited use of Syclo’s Mobile Work Manager

The Airport Authority will provide the necessary virtual servers, operating system Software and Database Software needed to support a version 7.x implementation. Proposers may elect to perform the work on those servers or to utilize their own prior to actual implementation.

Specific expectations of the proposer are detailed in the Section 5 - Scope of Work and Specifications.

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B. BACKGROUNDIn 2004, the Airport Authority lacked an integrated set of tools and data to manage, maintain, and replace Airport Authority assets in an optimal way. Therefore, the Airport Authority competitively solicited and awarded a contract to Electronic Data, Inc. (EDI) in 2005 to implement Maximo 5.2 asset management and transportation management Software modules to create and track work orders and to preserve Airport Authority assets. The Airport Authority did make minor modifications to the Software in order to accommodate unique business needs.

The use of Maximo has grown over the last six years as different Airport Authority divisions recognize the need to manage their work. Since 2005, scores of product improvements and product extensions have been made by the product manufacturer, IBM, and the product line remains one of the most highly rated asset management suites. It is expected that using Maximo data analytics would assist in making business decisions. The current Maximo version 7 offers the Airport Authority even more opportunities to improve its efficiency in managing maintenance work and analytics including key process indicators on which to base business decisions.

Maximo v5.2 is no longer supported by the manufacturer. Hence, the Airport Authority is looking to upgrade and replace Maximo asset management and transportation Software to improve performance and work management. The Airport Authority seeks to extend the use of these products to:

• Define and implement consistent, improved processes and work practices supported by the software across multiple lines within the business.

• Make information access and data collection more reliable and consistent through better system integrations.

• Perform more accurate and useful historical and trend analysis, facilitating a better understanding of the type of work trades are called upon to perform and the support, tools, and training they need.

• Leverage new software features including analytics to minimize customization and achieve easier and more efficient application support.

• Enhance integration with MUNIS and future software to reduce manual processes and workarounds.

C. OVERALL APPROACH The Airport Authority will follow a phased approach to gathering solution requirements and implementing the new System as briefly described below. The phase deliverables are more fully defined in Section 5 - Scope of Work and Specifications. Activities comprising the migration to the New System shall not adversely impact the continuous use of the System’s current production instance.

1. Phase I- System AssessmentThe assessment phase provides the Contractor with an opportunity to review the System and to make recommendations regarding the installation and licensing requirements of the New System and its integration with MUNIS. It is estimated phase I will require no more than twenty (20) calendar days, and will result in the submission of a project work plan for the follow-on phases.

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2. Phase II- New System Installation

Subject to the results of Phase I, Phase II will result in the installation and configuration of the New System application Software. It is estimated Phase II will require no more than sixty (60) calendar days.

3. Phase III- Integration and ReportingThe focus of Phase III is the modification or replacement of certain System reports to work with the New System, and the integration of the New System with MUNIS. Such activities will result in a fully functional New System that is ready for end user acceptance testing. It is estimated Phase III will require no more than sixty (60) calendar days.

4. Phase IV- Production ImplementationThe goal of this phase is to assess the readiness, functionality and performance of the New System and to prepare the New System environment for production use. The Contractor shall make adjustments to the New System as needed to ensure business and performance needs are met. Completion of this phase will result in the training of Airport Authority end users, a refresh of the New System Database, and the New System being employed for production processing. It is estimated Phase IV will require no more than sixty (60) calendar days.

5. Phase V- Post Implementation SupportThe goal of this phase is for the Contractor to provide monitoring, tuning, and configuration adjustment Services for thirty (30) days following Airport Authority acceptance of Phase IV.

D. TECHNICAL ENVIRONMENT: The Airport Authority’s computing, communications, and applications Software technologies are provided, managed, and maintained by the Technology Services Division. Technology Services staff consists of a combination of in-house and contract staff to fulfill its mission, and applies industry standard best practices and service level metrics to it. The current implementation of IBM®

Maximo and related application Software is in a VMWare® virtual server environment and consists of the following:

1. Database Instances- Airport Authority maintains four Maximo Database instances:

a. Training – used to conduct end-user or train-the-trainer training;

b. Development – used to test and validate Maximo changes before implementing changes into the production environment;

c. Sandbox – used to quickly test application changes without the burden of having to recompile the application, rebuild the EAR files, removing the application cache and re-deploying the application;

d. Production – the business owner’s production environment.

2. Maximo Version- Release 5.2 Build 061 254, DB Build V520-06; Patch Level - 03

3. Server Operating System- Windows Server 2003 SE Version 5.2.3790 Service pack 2 Build 3790 (virtualized under VMWare version 4):

a. Production Environment

1) Application Server OS Windows 2003 SP2

2) SQL Server OS – Windows 2003 SP2121410

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3) Report Server OS – Windows XP SP2

4) Database Environment – Microsoft SQL Server 2000 SP4

b. Training and Development Environment

Single server shared with Windows 2003 SP2 and SQL 2000 SP4

4. Development Server: Weblogic Application Server 7.0

Item Value

OS Name Microsoft(R) Windows(R) Server 2003, Standard Edition Version 5.2.3790 Service Pack 2 Build 3790

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name MAXIMODEV

System Manufacturer Dell Computer Corporation

System Model PowerEdge 2650

System Type X86-based PC

Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2785 Mhz

Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2785 Mhz

Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2785 Mhz

Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2785 Mhz

BIOS Version/Date Dell Computer Corporation A17, 10/9/2003

SMBIOS Version 2.3

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume2

Locale United States

Hardware Abstraction Layer

Version = "5.2.3790.3959 (srv03_sp2_rtm.070216-1710)"

User Name Not Available

Time Zone Eastern Standard Time

Total Physical Memory 3,839.39 MB

Available Physical Memory

202.78 MB

Total Virtual Memory 7.06 GB

Available Virtual Memory 3.04 GB

Page File Space 3.46 GB

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5. Application Server Hardware:

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6. Database Server Hardware:

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7. Report Server Hardware:

E. MAINTENANCE SERVICESSoftware maintenance services currently are provided by Cohesive Information Solutions, Inc. The contract is due to expire on June 11, 2011.

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SECTION 5 – SCOPE OF WORK AND SPECIFICATIONS

1. Scope of Work

The successful Proposer (Contractor) will be required to provide all labor, material, tools, Software, supplies, and implementation Services necessary to establish a new Maximo solution in a virtual computing environment located at the Airport Authority DTW site, and to export all Database information from the current production system (see System definition) to the new production system (see New System definition). The Services will ensure all Airport Authority Database, display screen, and report customizations and Database data are carried forward to the New System without loss of integrity or coherence. The Contractor understands and agrees the Software and Services are required to assist the Airport Authority in meeting its Maximo upgrade requirements.

2. Overall Approach

The Airport Authority will follow a phased approach with the Contractor in gathering solution requirements and implementing the New System as described herein. Technology Services and the Contractor shall work together to address modifications to the phases as may be required to accommodate project requirements.

The Airport Authority reserves the right to stop the Contract after any phase, and may award the remaining effort to the next ranked Proposer.

Activities surrounding the migration to the New System shall be performed as to not adversely impact the Airport Authority’s continuous use of the System’s current production instance.

3. Work Authorization and Invoicing

Upon Notice to Proceed, the Contractor shall commence work within thirty (30) calendar days as follows:

a) Each Phase’s deliverables and not-to-exceed cost shall be documented by the Contractor utilizing a SAF (see sample form in Attachment I - Services Authorization Form) and will commence only when authorized in writing by the Vice President of Technology Services.

b) All Software and Services provided by the Contractor for each phase must be accepted by the Vice President of Technology Services before invoicing the Airport Authority for the accepted phase and proceeding to the next phase.

4. Project Management

For the duration of the project, the Contractor shall provide project management who will be the Airport Authority project manager’s primary point of contact, and who will be responsible for:

a) Developing the project work plan; and

b) The timely development and distribution of minutes for all project meetings; and

c) Preparing all materials and minutes for sponsor’s meetings; and

d) Ensuring the Contractor’s activities are performed per the work plan; and

e) Consulting and coordinating activities with the Technology Service staff; and

f) Providing periodic (weekly) progress reports; and

g) Ensuring the New System is properly integrated into the Technology Services computing environment in a manner that is consistent with Technology Services’ computing standards and guidelines;

h) Ensuring the New System meets the Airport Authority’s internal auditing requirements with respect to the generation of certain audit and event logs and alerts.

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5. Sponsor’s Meetings

The Contractor shall assign an executive sponsor who, in conjunction with an Airport Authority executive sponsor, scheduled monthly (or as often as needed), will ensure the overall success of the engagement. A sponsor’s meeting will be attended by the executive sponsors and their project managers. The purpose of meeting is to:

a) Report project progress relative to the approved work plan milestones; and

b) Identify any impediments to meeting work plan objectives; and

c) Provide the executives an opportunity to address impediments to ensure project success.

6. Knowledge Transfer

Throughout the deployment activities, the Contractor shall provide basic knowledge transfer to the Technology Services staff regarding the installation, configuration, and operation of the New System, with formal training being provided as outlined in phase IV, below.

7. Maximo Reports

The Airport Authority uses and grants end-users full access to IBM’s standard Actuate reports. Although it is understood that Actuate will be replaced by BIRT, the Airport Authority initially intends to offer both BIRT and Crystal Report versions of IBM’s standard reports. End users that create and run their own reports from the Maximo database, use Crystal Reports version 11 to generate the results. The Airport Authority requires the ability to launch standard and customized Crystal Reports from the Maximo 7.x user interface. The Contractor shall provide New System Maximo standard reports in both BIRT and Crystal Report 11 format.

Currently, the Airport Authority has developed two (2) custom Actuate reports and approximately twenty-three (23) custom Crystal Reports. The Contractor shall convert these custom reports to both BIRT and Crystal Report 11 formats.

8. Maximo Training Requirements

The Airport Authority is looking to the Contractor to provide train-the-trainer training at the DTW site. The Contractor is responsible for providing electronic and printed copies of all student hand-outs, test materials, and product documentation as needed. The Airport Authority will provide the necessary classroom space, Network connectivity and student computer equipment to accommodate approximately ten (10) students per class.

a. Maximo Core Product and Transportation Modules

Designated Technology Services staff and Maximo end-users require train-the-trainer type training on new and changed Maximo features and screens since Maximo version 5.2 patch #3.

b. Maximo Integration Framework (MIF)

Designated Technology Services staff (up to five students) require train-the-trainer type training on MIF.

c. Maximo Business Objects (MBO)

Designated Technology Services staff (up to five students) require train-the-trainer type training on MBO.

The Contractor shall allow the Airport Authority to utilize all or a portion of the training materials as needed for the Airport Authority to use during end user training.

9. Phase I- System Assessment

The assessment phase provides the Contractor with an opportunity to review the System and to make recommendations regarding the installation and licensing requirements of the New System and its integration with MUNIS. It is estimated Phase I will require no more than twenty

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(20) calendar days, and will result in the submission of a project work plan for the follow-on phases. Activities will include, but are not limited to, the following:

a. Documentation of Software usage and the need for additional Software licenses in the New System (e.g., licenses to support the addition of inventory users, and new licenses for work order scheduler/planner);

b. Identification of MUNIS integration alternatives,

c. Rewrite recommendations for process workflows and existing application Software;

d. Determination of the Database migration approach;

e. Identification of staff training requirements; and

f. Development of the final project work plan for the follow-on Phases I - V. The work plan shall be reviewed and accepted by Technology Services as part of the phase I acceptance process.

The assessment process may reveal the need for additional Software or Services. Such Software or Services may be acquired from the Proposer at the rates provided in the Contract Price Sheet.

10. Phase II- New System Installation

Subject to the results of Phase I, Phase II will result in the installation and configuration of the New System application Software, and replication, as needed, of modifications to the System Database tables and display screen formats. It is estimated Phase II will require no more than sixty (60) calendar days. The Contractor shall provide one year of warranty Services for all Contractor developed or modified reports, scripts, workflows, and Software. Activities will include, but are not limited to:

a. The establishment and testing of a New System per the work plan including, but not limited to, the installation of the following System application Software modules on a server with operating system and Database Software:

i. New versions of all core Maximo Software currently being used;

a) Work Order

b) Purchasing

c) Inventory

d) Plans

e) Equipment

f) PM

g) Resources

h) Reports

ii. Replacement of Syclo mobile work manager Software with IBM® mobile work manager Software;

iii. Replacement of Weblogic Software with WebSphere Software;

iv. Replacement of Actuate with BIRT;

v. Addition of three (3) IBM® work order planning and scheduling Software licenses;

vi. Addition of ten (10) IBM® mobile inventory Software and licenses;

vii. Addition of other Software as needed.

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b. Modifications to New System Database to accommodate System table columns that were customized by the Airport Authority (see Attachment F – Maximo Table Column Customizations); and

c. The modification of certain New System display screen customizations to accommodate System screen field changes, table fields, and value-lists that were implemented by the Airport Authority (see Attachment E – Maximo Application Screen and Field Changes); and

d. Establish the necessary Cron tasks to ensure that all existing and needed Cron tasks are functioning according to the plan (see Attachment D – Multi-site Setup, MXServer Properties and Cron Tasks); and

e. Implementation of KPIs per the plan and ensure the KPIs are optimally configured to update (automatically or via batch) minimally impacting New System performance and end-user efficiency; and

f. The development and execution of the necessary reusable Database migration script(s) and related user documentation as needed to support the transition from the System Database to the New System Database. Such data migration script(s) shall execute without error, and shall ensure the accuracy and referential integrity of the New System Database. In the event multiple scripts are needed to accomplish the task, the Contractor shall provide, as practical, a shell script within which the subordinate script(s) will execute. The product of this activity shall be used to complete Phase IV.

11. Phase III- Integration and Reporting

The focus of Phase III is the modification or replacement of certain System reports to work with the New System, and the integration of the New System with MUNIS. Such activities will result in a fully functional New System that is ready for end user acceptance testing. It is estimated phase III will require no more than ninety (90) calendar days. The Contractor shall provide one year of warranty Services for all Contractor developed or modified reports, scripts, workflows, and Software. Activities will include, but are not limited to, the:

a. Development, implementation and testing of a web-based VB.Net work request application using MIF or MBO that replaces the functionality of CFR139 and OWR, and initiates workflows; and

b. Re-write and testing of a Maximo work order workflow from specifications to be provided; and

c. Utilization of BIRT and Crystal Reports to modify and test of up to twenty-five (25) reports needed to support revised processes, and attach them to the reports screen; and

d. Development and testing of all necessary scripts and reports needed to effectively integrate the New System purchasing module with the Munis purchasing module such that purchase orders and purchase requisitions in one system can be used or referenced in the other system for receiving and reordering inventory goods; and

e. Development and testing of an error-free script to update the test, training, and sand box instances with the contents of the production Database; and

f. Creation and validation of separate instances and Databases for test, training, and sandbox activities as replicated from the New System production instance and its Database.

12. Phase IV- Production Implementation

The goal of this phase is to assess the readiness, functionality and performance of the New System and to prepare the New System environment for production use. The Contractor shall make adjustments to the New System as needed to ensure business and performance needs are met. Completion of this phase will result in the training of Airport Authority Maximo trainers,

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a refresh of the New System Database, and the New System being employed for production processing. It is estimated Phase IV will require no more than sixty (60) calendar days. Activities will include, but are not limited to:

a. On-site Train the Trainer training for up to ten (10) Airport Authority staff in the use of New System Software; and

b. On-site training of up to five (5) Technology Services staff in the technical configuration and use of:

i. The administration module to maintain, rebuild, redeploy Maximo applications and security, and how to attach Crystal Reports so that they can run from within reports screen or from other various Maximo screens,

ii. MIF (how to configure MIF for other integrations),

iii. MBO training and how to use it with .Net applications,

iv. BIRT report development, and

v. All New Software modules;

c. Retraining of Airport Authority Maximo users by Airport Authority trainers;

d. New System acceptance testing by Airport Authority staff; and

e. Refresh the New System production instance Database from the System production instance immediately before production implementation cut-over;

13. Phase IV- Post Implementation Support

The goal of this phase is for the Contractor to provide New System monitoring, tuning, and configuration adjustment Services for thirty (30) days following Airport Authority acceptance of Phase IV. Such Services may be provided remotely or on-site as needed.

14. Airport Authority Responsibilities:

a) Assign a project manager who will work with the Contractor’s project manager in ensuring overall project success; and

b) Assign an executive sponsor to ensure overall project success; and

c) Make available controlled access to the Airport Authority’s local area networks in order to permit the Contractor to perform its obligations under this Contract; and

d) Ensure that System technical and customization documentation is timely provided to the Contractor; and

e) Coordinate all interactions and meetings with Airport Authority staff; and

f) Provide computer equipment, Database Software, and operating system Software if and as needed to accommodate New System requirements; and

g) The training of Maximo end users by Airport Authority trainers.

15. Optional Services and Software

During the term of the Contract, the Airport Authority may wish to acquire optional Software or Services at the rates defined in the Price Sheet. All such optional Software or Services and not-to-exceed cost shall be documented by the Contractor utilizing a SAF (see sample form in Attachment I - Services Authorization Form) and will commence only with written authorization from the Vice President of Technology Services.

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16. Service Levels

During the project, it is expected the Contractor shall complete the work of each phase by the Phase Due Date. A failure to complete the work by the Phase Due Date shall result in the Contractor deducting from their invoice to the Airport Authority damages in the amount of one hundred dollars per day ($100.00/day) for every day past the Phase Due Date the activities remain incomplete. The Contractor will not be liable for delays attributable to Airport Authority actions or inactions.

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SECTION 6 – SPECIAL CONTRACT TERMS AND CONDITIONS

1) CONTRACT TERM: The contract shall be effective upon the issuance of a Notice of Award and end three (3) years after the date of the Certificate of Acceptance.

2) CONTRACT AWARD: This contract is intended to be awarded as a whole, however the Airport Authority reserves the right to award by item, group or in part, whichever it deems to be in its own best interest.

3) SECURITY BADGES: It is not anticipated that security badges are required; however, if restricted access is necessary under escort by the Airport Authority, individuals will be required to produce valid government issued photo identification. To obtain information about the Security Badging process contact the Credentials Offices at (734) 942-3606, e-mail [email protected] or follow the link:

http://www.metroairport.com/programs/AirportIDBadge/default.asp

4) LICENSE AND SUPPORT MAINTENANCE AGREEMENTS: Unless included in the proposal, no software licensing agreement(s), maintenance and/or technical support agreements will be allowed. The Airport Authority reserves the right, at its sole discretion, to accept, reject or negotiate any and all licensing, maintenance and/or technical support agreements or portions thereof.

5) PAYMENT: Payments will be paid upon satisfactory completion and acceptance of each phase of work as defined in Section 5 - Scope of Work and Specifications, which is subject to final approval by the Vice President of Technology Services and upon receipt of accurate invoices received from the Contractor.

6) ESTIMATED QUANTITIES: The quantities shown are estimates only, but will not constitute any obligation or commitment for a specific amount. The Airport Authority reserves the right to increase or decrease amounts as circumstances may require.

7) EQUALS: Proposals submitted which include as alternates, as “equals,” or on the basis of exceptions to specific conditions of purchases and/or required specifications, must be submitted with an attachment referencing the specific paragraph numbers and adequately defining the exception submitted. If no exceptions are taken, the Airport Authority will expect and require complete compliance with the brands, specifications and conditions of purchase. The Airport Authority has the sole right to determine what constitutes an equal.

8) PROPOSER AGREEMENTS: If a Proposer requires an agreement beyond any agreement (e.g. Form of Agreement) required by the Airport Authority, or required as a part of this solicitation by the Airport Authority, the Airport Authority reserves the right to reject execution of any additional agreements required by the Proposer. In instances where the Airport Authority rejects execution of additional agreements that are required by the Proposer, the Airport Authority reserves the right to deem the Proposal as Nonresponsive, and to recommend award to the next most Responsive and Responsible Proposer.

9) PROOF OF INSURANCE REQUIREMENTS: The Contractor must submit proof that they meet all Airport Authority insurance requirements prior to receiving an executed contract and purchase order. Proof of insurance as stated herein will be required within 5 days of request. To expedite the process, submit a copy of your current coverage with your Proposal.

10) STANDARD INSURANCE REQUIREMENTS: Contractor, at its own expense and in its own name, must provide and keep in force during the term of the contract, the following insurance coverage’s,

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provided by a company(s) licensed to conduct business in the State of Michigan, acceptable to Airport Authority, with limits not less than indicated for the respective items or as otherwise agreed.

a) Commercial General Liability Insurance , which includes coverage for premises and operations, products and completed operations, and contractual liability covering the obligations assumed by the Contractor to indemnify the Airport Authority under the terms of the contract Such policy must provide liability insurance for bodily injury, property damage and personal injury on an “occurrence” basis with a combined single limit of not less than One Million Dollars ($1,000,000.00) for each occurrence.

b) Business Automobile Liability Insurance: including owned, non-owned and hired vehicles in accordance with the laws of the State of Michigan, which includes coverage for residual liability for bodily injury and property damage with a combined single limit of not less than One Million Dollars ($1,000,000.00) for each occurrence. Bodily Injury & Property Damage combined, for each occurrence.

c) Workers’ Compensation Insurance , as required by the State of Michigan or the state in which a particular employee is employed or participation in any self-insured workers’ disability compensation program approved by the State of Michigan or the state in which a particular employee is employed; and Employers Liability Insurance with all limits in the amounts not less than Five Hundred Thousand Dollars ($500,000.00).

The Wayne County Airport Authority and the County of Wayne must be included as additional insured on both the General Liability and Automobile Liability Policies and must provide 30 days advance notice of cancellation to Airport Authority. This must be shown on the Certificate of Insurance. Copies of endorsements must be submitted with certificate.

To the extent that the successful Respondent may be self insured, and upon execution of the agreement, the successful Respondent shall submit an affidavit confirming its self insured retention for the required limits of liability, and as applicable, Certificates of Insurance for any excess insurance coverage’s. The Airport Authority reserves the right to request additional documentation or information from the successful Respondent to confirm that all insurance requirements are met to the satisfaction of the Airport Authority.

11) OTHER REQUIRED INSURANCE:

a) Network Security Errors and Omissions Insurance which includes privacy breach coverage for the named insured and third parties and third party crime coverage with a minimum limit of not less than One Million Dollars ($1,000,000.00). Coverage shall be primary and non-contributory.

12) WARRANTY: All software used in providing goods and/or services requested in this RFP will be guaranteed by the Contractor against functional, design, and workmanship defects. In the event defects become evident within the warranty period, the Contractor will furnish replacement software procedures, and labor as necessary, at no cost to the Airport Authority. The Airport Authority expects the warranty period will be a minimum of one (1) year from the date of the Airport Authority’s Certificate of Acceptance.

13) PROPERTY OF THE AIRPORT AUTHORITY: All item(s) (including post orders, training materials, drafts, photos, work papers, prototype and the like), produced by Contractor(s) during the service of any resulting contract(s) will become the property of the Airport Authority.

14) PROJECT ACCEPTANCE: Acceptance is predicated on all Scope of Work objectives or any other specifically identified criteria being completed to the Airport Authority’s satisfaction.

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15) PERFORMANCE REVIEW: The Airport Authority will conduct regular contract performance reviews to ensure Contractors consistently meet all aspects of performance.

16) KEY PERSONNEL AND SUBCONTRACTORS: It is essential that the Contractor provides adequate experienced personnel and subcontractors, capable of and devoted to the successful accomplishment of work to be performed under this contract. The Contractor must agree to assign specific individuals to the key positions.

a) Contractor agrees that once assigned to work under this contract, key personnel and subcontractors shall not be removed or replaced without written notice to the Airport Authority.

b) If key personnel and subcontractors are not available for work under this contract for a continuous period exceeding thirty (30) calendar days, or are expected to devote substantially less effort to the work than initially anticipated, the Contractor shall immediately notify the Airport Authority, and shall, subject to the concurrence of the Airport Authority, replace such personnel with personnel of substantially equal ability and qualifications.

17) CONFLICTS OF INTEREST: The Airport Authority reserves the right to reject a Proposal if the Proposer has a contract or other relationship with a client that is determined by the Airport Authority to be a legal or business conflict that is unwaivable or that the Airport Authority, at its sole discretion, is unwilling to waive.

18) RUNWAY INCURSIONS: The Federal Aviation Administration (FAA) defines a Runway Incursion as “Any occurrence at an airport involving an aircraft, vehicle, person, or object on the ground that creates a collision hazard or results in a loss of separation with an aircraft taking off, intending to take off, landing or intending to land”.

Entering the Movement Area (i.e. runways, taxiways, etc.) without authorization from the FAA Air Traffic Control Tower and the Wayne County Airport Authority will result in the suspension of an assigned ID Badge and/or ramp driving privileges and could subject the Contractor or the Contractor’s key personnel to permanent revocation of their airfield driving privileges.

Furthermore, runway incursions may result in federal fines and/or termination of this contract.

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SECTION 7 –AIRPORT AUTHORITY SMALL BUSINESS ENTERPRISE PROGRAM

The Airport Authority encourages participation from small businesses. Information for this program may also be found on the following website: http://metroairport.com/business/

Small Business Enterprise Program Overview:

The Small Business Enterprise (SBE) Program at the Airport Authority is designed to increase opportunities for qualified small businesses located within the Michigan counties of Wayne, Washtenaw, Oakland, and Macomb to participate in non-federally funded Airport Authority contracts.

Certified SBE firms that submit bids, proposals, responses or quotes in reply to Airport Authority solicitations for goods and services will receive an equalization credit. The amount of the equalization credit depends on the value of the contract being solicited. For contracts valued at or below $100,000, a 3% equalization credit is available. For contracts valued above $100,000, a 2% equalization credit is available.

A non-SBE firm may receive a 1% equalization credit on any size contract if they submit a bid, proposal, response or quote that includes subcontracting opportunities for SBE firms valued at 30% or more of the overall contract value. A certified SBE contractor will be treated as a non-SBE contractor when more than 50% of the work bid, proposed or quoted is to be completed by a non-SBE subcontractor.

When price is the only factor in determining the award of a contract, the amount bid or quoted by a SBE firm will be reduced by a percentage (as specified above) of the lowest bid or quote amount submitted by a non-SBE firm. When contracts are awarded based on price plus other evaluation criteria, the response or proposal submitted by a SBE firm will receive additional points equal to a percentage (as specified above) of the total points available.

To receive an equalization credit for a particular project, firms must either already be Airport Authority SBE certified or apply for Airport Authority SBE certification by the solicitation submission deadline date. SBE Certification is awarded by the Airport Authority for a two (2) year period. To continue in the SBE Program, firms must renew their certification each year.

The SBE Application is available at the website noted above.

For more information please contact Lori Ballard at [email protected] or call (734) 247-7011, or follow the link at the top of the page.

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SECTION 8 – EVALUATION PROCESS AND SUBMITTAL REQUIREMENTS

1) EVALUATION PROCESS: All proposals received will be evaluated by an Evaluation Committee comprised, at a minimum, of Airport Authority representatives from three different operating divisions/departments. All proposals will first be evaluated for responsiveness, then responsibility. All responsive and responsible proposals will be evaluated on the following criteria, which are listed in descending order of importance:

a) Experience and Qualificationsb) Work plan and Timelinec) Fees

Each Proposal submitted in response to this RFP shall focus on these criteria. In addition, the Evaluation Committee also may consider the past performance of the Proposer on other contracts with the Airport Authority or other entities. The Airport Authority reserves the right to make such additional investigations as it deems necessary and may require the submission of additional information.

2) GENERAL SUBMITTAL REQUIREMENTS:

a) PROPOSAL DEADLINE: The Proposal is due not later than the date and time listed on the Cover Page of this solicitation. The deadline date may in some instances change during the solicitation issuance period. If any deadline date for submission changes, such change will be issued in a published Addendum to this solicitation prior to the deadline date indicated on the Cover Page of this solicitation.

b) NUMBER OF COPIES: One original, plus ten copies (eleven total) of the entire Proposal must be submitted. The original must be marked as an original. Each copy must be identical to the original.

c) PROPOSAL FORMAT AND CONTENT: Each proposal should be prepared simply and economically. Responses shall be in the same order as listed in this Section and “tabbed” as follows to ensure the Evaluation Committee is able to easily locate the information that is requested in this solicitation.

Tab 1 – Required Forms: The Proposer must fully complete and include the following forms contained in Section 9 of this RFP, or the proposal will be deemed nonresponsive and rejected without any further evaluation.

i) A signature binding the offer (i.e. Proposal Form);

ii) Price Form, fully completed; and

Tab 2 – Other Forms: Forms included in Section 10 of this RFP. Failure to include the following forms, fully competed, may result in your proposal being deemed nonresponsive and rejected without any further evaluation

i) Verification of Minimum Qualifications Form (or provide the required information to show the Proposer meets each of the Minimum Qualifications as listed in this solicitation document); and

ii) Business Information Questionnaire, and

iii) Subcontractor Form

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1. The Proposal must include information about each subcontractor that will be utilized in the contract. Subcontractors cannot be added or replaced after submittal of the proposal without the prior written approval of the Airport Authority.

Tab 3 – Disclosures

i) Disclose any potential Conflicts of Interest as described in the Special Instruction, Terms and Conditions.

ii) Proposers must also disclose the business relationships with any affiliates such as manufacturers, suppliers, etc., which may have an advantage on future business opportunities due to the firms relationship with the successful Proposer.

3) SUBMITTAL REQUIREMENTS SPECIFIC TO EVALUATION CRITERIA: Submit a complete response to each of the following items which are specific to the evaluation criteria:

Tab 4 – EXPERIENCE AND QUALIFICATIONS

i) Each Proposer is required to submit information that substantiates they meet each and all of the minimum qualifications of this RFP. Complete the Verification of Minimum Qualifications Form or provide the required information for each minimum qualification listed. A reference contact or document that can verify that the Proposer has met the minimum qualifications is also required for each minimum qualification listed in this RFP.

ii) Describe how the Proposer meets or exceeds the preferred qualifications listed in this RFP.

iii) Provide at least three (3) references for similar projects, including name of establishment, full address, dates of service, contact name and contact telephone number for reference checks. These references are in addition to references required on the Verification of Minimum Qualifications Form. However, the same references may be used; if the reference can verify both the minimum qualifications and satisfactory contract performance. Include the name of business, full address, dates of service, contact name and contact telephone number for reference checks.

i) Describe the experience the Proposer has providing similar services, including the number of years in providing similar services.

iv) Describe the experience and qualifications of key personnel. Identify the key personnel and all other staff who are proposed to provide the services outlined in this RFP, including the proposed responsibilities and task for each person. For each management staff proposed, include a brief biography or resume.

v) State whether any contracts to which the Proposer was a party has ever been terminated early. If so, identify which ones and provide details.

vi) State whether Proposer is a party in a legal claim or lawsuit with any client as a result of Proposer’s operation of a public service. If so, describe the issues.

vii) State whether Proposer, or any entity in which Proposer has had an ownership interest, ever had a bond or surety canceled or forfeited. If yes, state the name of bonding company, date and amount of bond and reason for such cancellation or forfeiture.

viii) State whether Proposer, or any entity in which Proposer has had an ownership interest, ever been declared bankrupt. If yes, state date, court jurisdiction, amount of liabilities and assets, type (i.e. Chapters 7, 11, 12, etc.), and resolution or current status.

ix) Proposer must be licensed to conduct business in the state of Michigan. Include a Certificate of Good Standing from the State. How to obtain this information may be found at http://www.michigan.gov/sos/0,1607,7-127-14635-33117--F,00.html.

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Tab 5 - WORK PLAN

i) Provide a statement of understanding of this project.

ii) Submit a detailed work plan and associated calendar that reflects the five phases outlined in the RFP.

iii) Submit a timeline, preferably in Gantt format.

Tab 6 – FIXED RATES

i) Complete the Price Page included herein.

ii) Provide a detailed breakdown of how you arrived at the not to exceed fee.

Tab 7 – SUPPLEMENTAL QUESTIONNAIRE

i. Services under this Contract shall commence within thirty (30) calendar days of issuing the NTP. Are you able to meet the thirty (30) day requirement? Yes _____ No _____If no, explain why and state the proposed start date? _______ days NTP.

ii. The Airport Authority payment terms are Net 30 days. State any prompt payment terms discounts that will be provided.

iii. Can you meet the Airport Authority Insurance Requirements? (See Section 6 - Special Contract Terms and Conditions, Items 10 and 11, pages 24 and 25.)

Yes ________ No ________

iv. Are you able to meet the calendar day durations of each project phase?

Yes ________ No ________. If no, explain why and state the proposed phase durations in the following format.

Response:

Phase I Duration:

Phase II Duration:

Phase III Duration:

Phase IV Duration:

Phase V Duration:

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4) EXCEPTIONS:

Tab 8 – Exceptions: Proposer shall clearly identify any proposed deviations from the language in the RFP (including its Form of Agreement). Each exception must be clearly defined and referenced to the proper paragraph in this RFP or its Form of Agreement. The exception shall include, at a minimum, the Proposer's proposed substitute language and opinion as to why the suggested substitution will provide equivalent or better service and performance. If no exceptions are noted in the Proposer's Proposal, the Airport Authority will assume complete conformance with this specification and the successful Proposer will be required to perform accordingly. Proposals not meeting all requirements may be rejected. Proposals taking exception to material terms/conditions in the Form of Agreement (e.g. indemnification, subrogation, insurance, ownership of documents, governmental requirements) will not be considered. The Airport Authority reserves the right to accept or to allow the Proposer to withdraw any or all exceptions.

5) SHORTLISTING: The Airport Authority may shortlist the Proposers based upon responses to the above items. If necessary, the Airport Authority will conduct interviews/demonstrations. The Airport Authority will notify each Proposer on the shortlist, if such presentation is required. These presentations will provide an opportunity for the Proposers to respond to questions posed by the evaluation committee and to clarify their proposals through exhibition and discussion. The Airport Authority will not reimburse oral presentation costs of any Proposer.

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SECTION 9– REQUIRED FORMS AND DOCUMENTATION

PROPOSAL FORM....................................................................................................................33PRICE SHEET............................................................................................................................35VERIFICATION OF MINIMUM QUALIFICATIONS FORM........................................................40BUSINESS INFORMATION QUESTIONNAIRE........................................................................42SUBCONTRACTOR FORM.......................................................................................................44 ...................................................................................................................................................46

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PROPOSAL FORM

Failure to submit a signature binding the offer with your Proposal shall result in your Proposal being deemed nonresponsive and rejected without any further evaluation.

TO: WAYNE COUNTY AIRPORT AUTHORITY:

The Undersigned hereby offers and agrees to furnish the goods and/or services in compliance with all terms, scope of work, conditions, specifications, and addenda in the Request for Proposal.

ADDENDA:

The undersigned has read, understands and is fully cognizant of the Information to Proposers, Offer and Form of Agreement, all Exhibits thereto, together with any written addendum issued in connection with any of the above. The undersigned hereby acknowledges receipt of the following addendum(s): _____, _____, _____, _____ (write “none” if none). In addition, the undersigned has completely and appropriately filled out all required forms.

OBLIGATION:

The undersigned, by submission of this Offer, hereby agrees to be obligated, if selected as the Contractor, to provide the stated goods and/or services to the Airport Authority, for the term as stated herein, and to enter into an Agreement with the Airport Authority, in accordance with the Conditions, Scope and Terms, as well as the Form of Agreement, together with any written addendum as specified above.

COMPLIANCE:

The undersigned hereby accepts all administrative requirements of the RFP and will be in compliance with such requirements. By submitting this Proposal Form, the Proposer represents that: 1) the Proposer is in compliance with any applicable provisions of the Airport Authority’s Ethics Ordinance, and 2) if awarded a contract to operate the Concession or provide the Goods and/or Services required in the RFP, the Proposer will comply with the Airport Authority’s Ethics Ordinance.

NONCOLLUSION:

The undersigned, by submission of this Proposal Form, hereby declares that this Proposal is made without collusion with any other business making any other Proposal, or which otherwise would make a Proposal.

PERFORMANCE GUARANTEE:

The undersigned further agrees that if awarded the Agreement, it will submit to the Airport Authority any required performance guarantee (i.e. irrevocable letter of credit or cash deposit).

SUBMITTAL REQUIREMENTS:

The undersigned certifies it has attached a complete response to each of the submittal requirements listed in the Evaluation Process and Submittal Requirements section of this RFP.

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PROPOSAL FORM (continued)

No Proposal shall be accepted which has not been signed:

I certify, under penalty of perjury, that I have the legal authorization to bind the firm hereunder:

For clarification of this offer, contact:Company Name

Name: Address (NO P.O. BOX ALLOWED)

Phone: City State Zip

Fax: Signature of Person Authorized to Sign

Email: Printed Name

Title

Federal Tax ID

Date

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PRICE SHEET

Failure to complete and submit this form with your Proposal shall result in your Proposal being deemed nonresponsive and rejected without any further evaluation.

A. PROPOSED LABOR COSTFor each project phase listed below, enter the resource type, cost per hour, number of hours and total not to exceed price to the Airport Authority that is based on the information contain herein. The resource types shown are for example only. Proposers should modify them or add additional lines as needed. All rates shall include the overhead associated with any anticipated travel expense (e.g. lodging, meals, mileage, etc.).

Phase I- System Assessment

Resource TypePrice per

HourNumber of

Hours Total Price

Project Manager $ $

Systems/Network Engineer $ $

Analyst $ $

Programmer $ $

Maximo Instructor $ $

$ $

Total Not To Exceed Phase I Labor Cost: $

Phase II- New System Installation

Resource TypePrice per

HourNumber of

Hours Total Price

Project Manager $ $

Systems/Network Engineer $ $

Analyst $ $

Programmer $ $

Maximo Instructor $ $

$ $

Total Not To Exceed Phase II Labor Cost: $

Phase III- Integration and Reporting

Resource TypePrice per

HourNumber of

Hours Total Price

Project Manager $ $

Systems/Network Engineer $ $

Analyst $ $

Programmer $ $

Maximo Instructor $ $

$ $

Total Not To Exceed Phase III Labor Cost: $

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PRICING PAGE ContinuedPhase IV- Production Implementation

Resource TypePrice per

HourNumber of

Hours Total Price

Project Manager $ $

Systems/Network Engineer $ $

Analyst $ $

Programmer $ $

Maximo Instructor $ $

$ $

Total Not To Exceed Phase IV Labor Cost: $

Phase V- Post Implementation Support

Resource TypePrice per

HourNumber of

Hours Total Price

Project Manager $ $

Systems/Network Engineer $ $

Analyst $ $

Programmer $ $

Maximo Instructor $ $

$ $

Total Phase V Labor Cost: $

Total Not To Exceed Project Labor Cost (all phases) $

B. PROPOSED SOFTWARE COSTIn addition to the Software modules listed in the table that follows, list any other Software elements that are anticipated for this project. The list price and discount rate proposed for each Software module shall apply to any quantity of that Software acquired under the Contract. Proposers should add additional lines as needed.

Software Module Name or Description

List Priceper

LicenseDiscount Rate (%)

Net Priceper

License

LicenseQuantityRequired Total Cost

IBM Mobile Inventory $ $ 10 $

IBM Work Order Planning and Scheduling

$ $ 3 $

IBM Mobile Work Manager* $ $ $

IBM WebSphere $ $ $

BIRT $ $ $

<other> $ $ $

Total Project Software Cost $

* New licenses only. It is anticipated the current Syclo licenses can be exchanged for IBM licenses.

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PRICING PAGE Continued

C. OPTIONAL SOFTWARE COST:During the term of the Contract, the Airport Authority may have the need to purchase additional Maximo-related Software licenses. Use the table below to list any other Software modules that are available to the Airport Authority. The net price proposed for each Software module shall apply to any quantity of that Software acquired under the Contract. Proposers should add additional lines as needed.

Software Module Name or Description

List Priceper

LicenseDiscount Rate (%)

Net Priceper

License

Maximo IT Module $ $

<other> $ $

<other> $ $

<other> $ $

<other> $ $

<other> $ $

D. OPTIONAL SUPPORT SERVICES:During the term of the Contract, the Airport Authority may have the need to purchase additional Maximo-related support services. Use the following table to list the hourly rate for the Contractor’s support resources. The rate should not include per diem expenses. The resource types shown are for example only. Proposers should modify or add additional lines as needed.

Resource TypePrice per

Hour

Project Manager $

Systems/Network Engineer $

Analyst $

Programmer $

Maximo Instructor $

BIRT or Crystal Report Writer $

<other> $

<other> $

<other> $

<other> $

<other> $

<other> $

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PRICING PAGE Continued

E. OPTIONAL MAINTENANCE SERVICES:During the term of the Contract, the Airport Authority may have the need to purchase Maximo-Software maintenance and support services. Use the table below to list the annual cost per license for the Software products you listed in sections B Proposed Software Cost and C Optional Software Cost. The Software listed is for example only. Proposers should modify or add additional lines as needed.

Annual Cost per License

Software Module Name or Description Year 1 Year 2 Year 3IBM Mobile Inventory $ $ $

IBM Work Order Planning and Scheduling $ $ $

IBM Mobile Work Manager* $ $ $

IBM WebSphere $ $ $

BIRT $ $ $

IBM IT Module $ $ $

<other> $ $ $

<other> $ $ $

<other> $ $ $

<other> $ $ $

<other> $ $ $

<other> $ $ $

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SECTION 10 – ADDITIONAL FORMS/DOCUMENTATION

PROPOSAL FORM....................................................................................................................33PRICE SHEET............................................................................................................................35VERIFICATION OF MINIMUM QUALIFICATIONS FORM........................................................40BUSINESS INFORMATION QUESTIONNAIRE........................................................................42SUBCONTRACTOR FORM.......................................................................................................44 ...................................................................................................................................................46

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VERIFICATION OF MINIMUM QUALIFICATIONS FORMFailure to complete this form or provide the required information for verification of minimum qualifications will result in your Proposal being deemed nonresponsive and rejected without further evaluation.

Note: Each Proposer must submit information that substantiates how they meet each of the minimum qualifications listed in this RFP. Proposers may record the minimum qualification information on this Form or provide the required information as an attachment. Also provide a reference contact or document to verify each minimum qualification. The burden of proof relies solely upon the Proposer to provide sufficient evidence that the Proposer, subcontractor or key personnel meet the minimum qualifications as set forth by the Airport Authority regardless of the Proposers contractual history with the Airport Authority.

a) Minimum Qualification (a) The Proposer or its Subcontractor(s) must be an IBM® business partner certified in the sale, implementation, support and training of Maximo and WebSphere products.

Describe how you meet this minimum qualification:

Verification: Provide documentation that shows you (or your subcontractor) meet the minimum qualification.

A. Company (that performed work):__________________________________________________

Client Name: _________________________________ Title: _____________________________

Client Contact: __________________________________________________________________

Phone Number: _________________ Contract Start/Expiration Dates: ______________________

Description of Services provided:_____________________________________________________

_______________________________________________________________________________

Supporting Documentation:__________________________________________________________

B. Company (that performed work):__________________________________________________

Client Name: _________________________________ Title: _____________________________

Client Contact: __________________________________________________________________

Phone Number: _________________ Contract Start/Expiration Dates: ______________________

Description of Services provided:_______________________________________________

_______________________________________________________________________________

Supporting Documentation:__________________________________________________________

C. Company (that performed work):__________________________________________________

Client Name: _________________________________ Title: _____________________________

Client Contact: __________________________________________________________________

Phone Number: _________________ Contract Start/Expiration Dates: ______________________

Description of Services provided:_____________________________________________________

_______________________________________________________________________________

Supporting Documentation:__________________________________________________________

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VERIFICATION OF MINIMUM QUALIFICATION FORM (CONTINUED)

b) Minimum Qualification (b) The Proposer or its Subcontractor must have completed the assessment, upgrade, and training for at least one (1) client within the last three (3) years who has a Maximo asset management and transportation management Software system.

Describe how you meet this minimum qualification:

Verification: Provide references with contact information or documentation that show you (or your subcontractor) meet the minimum qualification.

A. Company (that performed work):__________________________________________________

Client Name: _________________________________ Title: _____________________________

Client Contact: __________________________________________________________________

Phone Number: _________________ Contract Start/Expiration Dates: ______________________

Description of Services provided:_____________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

B. Company (that performed work):__________________________________________________

Client Name: _________________________________ Title: _____________________________

Client Contact: __________________________________________________________________

Phone Number: _________________ Contract Start/Expiration Dates: ______________________

Description of Services provided:_____________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

C. Company (that performed work):__________________________________________________

Client Name: _________________________________ Title: _____________________________

Client Contact: __________________________________________________________________

Phone Number: _________________ Contract Start/Expiration Dates: ______________________

Description of Services provided:_____________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

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BUSINESS INFORMATION QUESTIONNAIRE

Failure to complete this form may result in your Proposal being deemed nonresponsive and rejected without any further evaluation.

NAME OF COMPANY

PRINCIPAL OFFICE ADDRESS

TELEPHONE NUMBER _____________________ FAX NUMBER______________________________

EMAIL _______________________________ COMPANY WEBSITE____________________________

FORM OF OWNERSHIP (Check One)

Corporation ( ) LLC ( ) Joint Venture ( )

State of Incorporation/Registration Date of Incorporation/Registration

Partnership ( ) If Partnership, select one of the following: Limited ( ) or General ( )

Individual ( )

SMALL BUSINESS ENTERPRISE (SBE)

Is firm certified by the Airport Authority as a SBE? Yes ( ) No ( )

If yes, SBE Certification No. ____________

LIST OF PARTNERS, PRINCIPALS, CORPORATE OFFICERS OR OWNERS

Name Title

LIST OF CORPORATE DIRECTORS

Principal Business AffiliationName Other Than Proposer Directorship

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ADDITIONAL INFORMATION REQUIRED BY THE AIRPORT AUTHORITY

LIST OF PRINCIPAL STOCKHOLDERS (i.e., those holding 5% or more of the outstanding stock)

Name Address

FINANCIAL DISCLOSURE/CONFLICTS OF INTEREST: Identify any contract(s), including any contract

involving an employment or consulting relationship, which the firm, or its partners, principals, corporate

officers or owners currently has with the Wayne County Airport Authority, or with any of its board members

or officers.

LATEST CREDIT RATING (Specify if other than Dun and Bradstreet)

I hereby certify that the foregoing business information is true, correct and complete to the best of (my/our)

knowledge and belief:

(Name of Company)

By (Signature) Date

(Title)

By (Signature) Date

(Title)

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SUBCONTRACTOR FORMFailure to complete this form and/or provide the information requested may result in your Proposal being deemed nonresponsive and rejected without any further evaluation.

Are there any subcontractors to be utilized under this contract?

YES - You must complete both pages*.

NO - You must complete only this page.

*A separate Subcontractor Form must be completed by each subcontractor intended to be used on the contract.

Ensuring completion of the Subcontractor Form is the responsibility of the Proposer, and failure of the Proposer to timely arrange for its prospective subcontractors to complete and submit the form to the Airport Authority as part of the proposal may result in its proposal being deemed nonresponsive.

ACKNOWLEDGED BY:

Firm:

Name:

Title: (Authorized Representative)

Signature:

Date:

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SUBCONTRACTOR FORM Continued

(You must submit this form for each subcontractor. If you have more than one subcontractor, make additional copies of this form, as needed)

Prime Contractor

State relationship, if any, between Prime Contractor and each Subcontractor:

NOTE: Both the Prime Contractor/Consultant and Subcontractor must sign this form appropriately.

Subcontractor: Fed Tax ID SBE Cert. #, if applicable:

Address: P.O. Box

City: County State Zip:

Phone: (_____) Fax: (_____)

Primary contact person: Phone: (_____)

Owners/Partners/Corporate Directors/Principal Stockholders (>5% stock holdings):

Detailed description of the work to be self-performed by the subcontractor:

Amount of subcontract: $ Percent of total contract: %

Is the Subcontractor a Small Business Enterprise certified by the Airport Authority?

_____ YES (SBE #________) _____ NO

ACKNOWLEDGEMENTS:

SUBCONTRACTOR:I acknowledge that all the above information has been completely filled out and is true.

Authorized Signature Name & Title Date

PRIME CONTRACTOR:

I acknowledge that all the above information has been completely filled out and is true. Authorized Signature Name & Title Date

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SECTION 11 – FORM OF AGREEMENT

The Contractor and the Airport Authority shall both be required to sign the attached Form of Agreement.

(If you receive this document electronically, the Form of Agreement is a separate document.)

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SECTION 12 – SOLICITATION ATTACHMENTS

ATTACHMENT A – CERTIFICATE OF ACCEPTANCE ATTACHMENT B – MAXIMO TABLES AND ROW COUNTSATTACHMENT C – MAXIMO SECURITY AND SOFTWARE LICENSESATTACHMENT D – MULTI-SET SETUP, MXSERVER PROPERTIES AND CRON TASKSATTACHMENT E – MAXIMO APPLICATION SCREEN AND FIELD CHANGESATTACHMENT F – MAXIMO TABLE COLUMN CUSTOMIZATIONSATTACHMENT G – MAXIMO WORK FLOW RE-WRITEATTACHMENT H – MAXIMO MISCELLANEOUS CONFIGURATION AND UPGRADESATTACHMENT I – SERVICES AUTHORIZATION FORMATTACHMENT J – CUSTOM REPORT FORMATS

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ATTACHMENT ACERTIFICATE OF ACCEPTANCE

I, ____________________, Vice President of Technology Services of the Wayne County Airport Authority

(the “Airport Authority”), do hereby certify as follows:

1. The Airport Authority approves and accepts the Maximo upgrade phase ______ as being

completed to the satisfaction of the Airport Authority by __________________________________,

the Contractor, pursuant to the Agreement by and between the Airport Authority and the Contractor

dated as of ____, __, 20___ (the “Agreement”).

2. The Services were completed on ____, _____, 20___ and tested, found to be in proper working

order and in compliance with the Agreement on ____, _____, 20___.

Executed this ___ day of _____________, 20___.

WAYNE COUNTY AIRPORT AUTHORITY

By:__________________________________ Arun Gulati, Vice President, Technology Services

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ATTACHMENT BMAXIMO TABLES AND ROW COUNTS

The purpose of this attachment is to provide a snapshot of the production Maximo Database that must be migrated to the New System. The current database size is thirteen gigabytes (13 GB). Note: This information is subject to change during the contract term. MAXIMO Table Name Row Count

a_longdescription 0accountdefaults 0address 1alndomainvalue 0altitem 2appdoctype 184appfielddefaults 0applaunch 0approvallimit 3archive 0assetattribute 0assetclass 0assignment 10,115attendance 6autokey 37bookmark 403calendar 2chartofaccounts 99classspec 0classstructlink 0classstructure 0commodityauth 0companies 1,340companyaccdef 0compcontact 382crossoverdomain 1currency 1defaultquery 11desktopdflts 1dmsapisetting 0docinfo 1,616doclinks 1,895doctypes 13dtproperties 3dummy_table 1dynvalue 0eqhierarchy 708,747eqhistory 390,713eqstatus 1eqtrans 18,273

MAXIMO Table Name Row Count121410

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ATTACHMENT BMAXIMO TABLES AND ROW COUNTS

equipment 52,906equipmentspec 0exchange 0faconfig 39failurecode 1,079failuredelete 0failurelist 1,672failureremark 9failurereport 68,424fielddefaults 87fieldsec 0fieldsecusers 0financialperiods 0fincntrl 0genconfig 7glcomponents 29glconfigure 2grouprestriction 0hazard 7hazardprec 11holiday 0inbxconfig 18invbalances 11,304inventory 14,070invlot 1invoice 1invoicecost 0invoiceline 0invoicematch 0invoicestatus 1invoicetrans 0invreserve 10invtrans 71,861invvendor 11,737item 14,110itemspec 0itemstruct 3joblabor 142jobmaterial 2jobplan 237jobtask 2,752jobtool 0jpassetsplink 4kpi 6

MAXIMO Table Name Row Count

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ATTACHMENT BMAXIMO TABLES AND ROW COUNTS

kpigconfig 3kpilconfig 2kpimain 13kpioee 0labavail 0labor 1,102laborauth 173labtrans 212,359language 0layout 12listtranslation 0locancestor 45,627locations 9,899locationspec 0locauth 1lochierarchy 8,875lockout 1locleadtime 0locoper 9,042locstatus 8,841locsystem 3logintracking 160,748longdescription 85,287matrectrans 2,245matusetrans 19,456maxapps 90maxdomain 119maxencrypt 1maxgroups 30maxhlp 2,900maxmodules 9maxrelationship 520maxscreens 32maxsequence 49maxservice 57maxsyscolscfg 6,087maxsyscolumns 6,087maxsyscolumns2 6,087maxsysindexes 495maxsyskeys 1,210maxtabledomain 62maxtables 355maxtables2 355maxtablescfg 355

MAXIMO Table Name Row Count

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ATTACHMENT BMAXIMO TABLES AND ROW COUNTS

maxtriggers 5maxuserauth 55,650maxusergroups 157maxuserstatus 1,538maxvars 209maxvartype 160measurement 0measurepoint 0measureunit 0modlabavail 7mr 0mrcost 0mrline 0mrstatus 0mxcollab 116mxcollabref 39notamcontact 5notamgroup 2notamnotify 17,954notamreceive 242,715numdomainvalue 0orderunit 28organization 1owr_answer 34owr_answer_type 6owr_category 25owr_hover_help 18owr_question 30owr_variable 1plustcb 0plustcblines 0plustcbsel 0plustcbstatus 0plustclaim 0plustclaimstatus 0plustcomp 0plustdepschedule 128plusteqcond 69plusteqcvr 0plusteqcvrmtr 0plusteqmeter 1,741plusteqstathist 831plusteqwarr 0plustflbin 1

MAXIMO Table Name Row Count

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ATTACHMENT BMAXIMO TABLES AND ROW COUNTS

plustlaborqual 0plustlogentry 0plustlogmtr 0plustlogprob 0plustlogs 0plustmeterrdng 7,369plustmeterrdng_new 0plustmtrchng 201plustmtrimp 0plustpos 0plustqual 0pluststrdg 0plustwarr 0plustwarrcvr 0plustwarrcvrmtr 0plustwarrexc 0plustwarrtrans 0plustwoasset 0plustwpserv 0pm 1,455pmancestor 1,455pmschedactivity 0pmsequence 2,187po 6pocost 0poecomstatus 0pointwo 0poline 0portlet 5postatus 11pr 2prcost 0precaution 70pricalc 6printer 0prline 0prstatus 10psscolumns 0query 210quotationline 0rangedomsegment 0reordermutex 0reorderpad 4,649resultsetcols 138

MAXIMO Table Name Row Count

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ATTACHMENT BMAXIMO TABLES AND ROW COUNTS

rfq 1rfqline 0rfqstatus 1rfqvendor 0route_stop 45routes 4safetylexicon 23safetyplan 4scconfig 7scharges 0SCHEDULER 6servicecontract 5servrectrans 0shift 4shiftpatternday 28shipment 0shipmentline 0sigoption 1,855site 3siteecom 0siterestriction 0siteuser 195sparepart 6,546splexiconlink 2sprelatedasset 0spworkasset 5startcenter 10SycloAlnDomainUp 0SycloApplications 2SycloCalendarUp 0SycloChartAcctUp 1SycloClassspecUp 0SycloClassstructureUp 0SycloCompaniesUp 1,046SycloDatatablesUp 23SycloEqTransTrack 0SycloEquipmentUp 2,184SycloEquipSpecUp 0SycloFailurecodeUp 0SycloFailurelistUp 1,854SycloFunctions 0SycloGLCompKeyTrack 0SycloGLCompUp 29SycloIndexes 58

MAXIMO Table Name Row Count

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ATTACHMENT BMAXIMO TABLES AND ROW COUNTS

SycloInvbalancesUp 29,830SycloInventoryUp 7,592SycloInvReserveUp 0SycloItemUp 18,149SycloIVKeyTrack 0SycloJoblaborUp 152SycloJobmaterialUp 12SycloJobplanUp 259SycloJobtaskUp 0SycloJobtoolUp 0SycloJpassetsplinkUp 1SycloLaborIDTrack 0SycloLaborUp 27SycloLabtransIDTrack 0SycloLDKeyTrack 0SycloLocAncestorUp 30,760SycloLocationsUp 731SycloLochierarchyUp 6,522SycloMail 1SycloMatrecKeyTrack 0SycloMatUseKeyTrack 0SycloMeasurepointUp 0SycloNumDomainUp 0SycloPMUp 18SycloRemoteAssign 21SycloSiteUp 1SycloSiteUser 30SycloSmartAttachDocCfg 2SycloSmartAttachDocExecGet 0SycloSmartAttachDocExecSend 0SycloSmartAttachErrorGet 2SycloSmartAttachErrorSend 2SycloSmartExternalConfig 0SycloSmartFieldWorkorderXref 0SycloSmartHoldRsn 5SycloSmartLoginRoles 3SycloSmartMergeStatus 0SycloSmartRemoteDocs 0SycloSmartRemoteLabtrans 0SycloSmartScanBypass 3SycloSmartServerStat 15SycloSmartStatus 8SycloSmartWoReqStatus 3SycloSmartXferRsn 4

MAXIMO Table Name Row Count

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ATTACHMENT BMAXIMO TABLES AND ROW COUNTS

SycloSparePartUp 6,561SycloTables 66SycloToolUp 0SycloTriggers 111SycloWoTimestamps 81,425taglock 1tagout 1taskscheduler 7tax 0taxtype 5tolerance 3tool 0tooltrans 0translation 0usergroupauth 38userpref 79userrestrictions 13,883valuelist 1,536valuelistdomain 111vendorstatus 0verityaction 42,125WCAA_Available_Hours 1wfaction 2,026wfactionlist 13wfassignment 1,003,306wfcallstack 107,951wfcondition 615wfinput 57wfinstance 105,647wfnode 1,017wfnotification 106,510wfprocess 24wfrevision 57wfrole 8wfstart 24wfstop 24wfsubprocess 18wftask 279wftransaction 1,334,344woancestor 1,140,846woassignmntparty 165woassignmntqueue 53wogen 0wohazard 14

MAXIMO Table Name Row Count

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ATTACHMENT BMAXIMO TABLES AND ROW COUNTS

wohazardprec 14wolockout 0woprecaution 14workorder 644,820workperiod 21,078Workpriority 5Worktype 12Wosafetylink 14Wosafetyplan 14Woschedactivity 0Wostatus 1,903,567Wotaglock 0Wotagout 0Wpeditsetting 6Wplabor 21,254Wpmaterial 280Wptool 0

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ATTACHMENT CMAXIMO SECURITY AND SOFTWARE LICENSES

Maximo is currently logging end user log on attempts:

Maximo is currently supporting 19 security groups and four admin accounts:

Security GroupsDEFLTDEFLT_TRDEFLTREGDEPARTMGRSEQUIPINVFLEET_SUPGATEKEEPERINVENTORYLOOKMNTFOREMANNTRDISPATCHNTRMGROPSMGRPLANNERSSUPERVISORWOMGTYOPSMGR

Maximo currently supports 52 full user licenses, 7 Transportation licenses, 33 partial use licenses, and 100 Work Request licenses.

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ATTACHMENT DMULTI-SITE SETUP, MXSERVER PROPERTIES AND CRON TASKS

MxServer Properties for Production Database:

// ---------------------------------------------------------------------------// MXServer.properties : Configuration file for MXServer// ---------------------------------------------------------------------------

// Name to bind the MXServer server object to in the RMI registry mxe.name=MXServer

// Directory where MXServer is installed// NOTE: For Windows, must have double \ between the directory names mxe.home=D:\\MAXIMO

// Port used by RMI for communication, if left at 0, RMI will use any available// port on the system. To use a specific port, set this parameter to an available // port number.

mxe.rmi.port=0

// Verbosity of diagnostic messages 1=low, 9=high mxe.verbosity=4

// Filename of message log -- appends to end mxe.msgLogFile=D:\\MAXIMO\\stdOut.log// mxe.msgLogFile=stdOut.txt

// Filename of error log -- appends to end mxe.errLogFile=D:\\MAXIMO\\stdErr.log// mxe.errLogFile=stdErr.txt

// If the MAXIMO Web application is configured to run along with MAXIMO // business components in the same application server instance (which is the// recommended default configuration for MAXIMO), then setting this option// to true will enhance the performance of the system. mxe.allowLocalObjects=true

// Indicate the User License ID mxe.UserLicenseKey="LXN816121"

// --------------------------------------------------------------------------// Database Related Properties// --------------------------------------------------------------------------// Database Schema Owner mxe.db.schemaowner=dbo

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// Specification of JDBC Driver// e.g SqlServer i-net opta 2000 driver mxe.db.driver=com.inet.tds.TdsDriver// for Oracle it is as follows...// oracle thin driver// mxe.db.driver=oracle.jdbc.driver.OracleDriver

// JDBC "url" of database -- varies with the particular database you're// connecting to... // e.g SqlServer 6.5 i-net opta 2000 driver// mxe.db.url=jdbc:inetdae6:WCAA11:1433?database=MAXIMO&language=us_english&nowarnings=true// e.g SqlServer 7.0 or higher i-net opta 2000 driver mxe.db.url=jdbc:inetdae7a:WCAA11:1433?database=MAXIMO&language=us_english&nowarnings=true// e.g Oracle thin mxe.db.url=jdbc:oracle:thin:@<HOST>:<PORT>:<SID>// Oracle thin driver// mxe.db.url=jdbc:oracle:thin:

// Number of database connections needed to be kept open as soon as MXServer// is started. Default value is 15. mxe.db.initialConnections=15// Maximum number of free database connections available in the connection// pool. Default value is 30. mxe.db.maxFreeConnections=30// Minimum number of free database connections available in the connection// pool for more connections to be allocated. Default value is 10. mxe.db.minFreeConnections=10// Number of new connections to be created when the minimum number of free connections// are available in the connection pool. Default value is 5. mxe.db.newConnectionCount=5

// MAXIMO logs the SQL statements that take longer than the specified time limit.// The time is in milli seconds.// mxe.db.logSQLTimeLimit=1000

// Database login name -- depends on driver, e.g. sometimes it's name=// If running under SQLServer, this user must have sysadmin role,// as defined via sp_addsrvrolemember. mxe.db.user=MAXIMO

// Database login password -- depends on driver, e.g. sometimes it's passwd= mxe.db.password=Y302DHq2

// User registration login user name and password used at the time of // registering a new user.

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// The user name specified here must have permissions to create users. mxe.system.reguser=MAXIMO mxe.system.regpassword=Y302DHq2

// mxe.db.transaction_isolation : Must be one of...// TRANSACTION_NONE TRANSACTION_READ_UNCOMMITTED// TRANSACTION_READ_COMMITTED TRANSACTION_REPEATABLE_READ// TRANSACTION_SERIALIZABLE// Note: Please see javadoc for java.sql.Connection // Default value is TRANSACTION_SERIALIZABLE mxe.db.transaction_isolation=TRANSACTION_READ_COMMITTED//// mxe.db.format.upper : Used to tell system the database's uppercase// function. For example, on SqlServer this is UPPER// on Access it is UCASE mxe.db.format.upper=UPPER

// mxe.db.format.date : Used to tell system the database's date function.// A value of 'none' tells the system to pass thru the// date value. Default is to use JDBC escape syntax.// mxe.db.format.time : Similar to date above.// mxe.db.format.timestamp : Similar to date above.//// mxe.db.autocommit : Used to set the autocommit mode used for the // Write connections. The default is false.// Values are true or false, e.g. mxe.db.autocommit=false

// For SQLServer, mxe.db.systemdateformat should be set to getdate()// and for ORACLE, mxe.db.systemdateformat should be set to sysdate.// The default is the ORACLE setting. mxe.db.systemdateformat=getdate()

// For SQLServer, mxe.db.format.nullvalue should be set to ISNULL// and for ORACLE, mxe.db.format.nullvalue should be set to NVL.// The default is the ORACLE setting. mxe.db.format.nullvalue=ISNULL

// --------------------------------------------------------------------// Administration login name -- used by admin tools such as checkmxserver// In order for checkmxserver to work, this property should be uncommented and // set to a valid Maximo username// mxe.adminName=wilson

// Administration login password -- used by admin tools such as checkmxserver// In order for checkmxserver to work, this property should be uncommented and // set to a valid Maximo user password// mxe.adminPasswd=wilson

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// Administrator e-mail address - used as the default e-mail address// in case the Maximo user does not have // e-mail specified in the labor records. [email protected]

//---------------------------------------------------------------------

// The name of the SMTP mail server// mail.smtp.host=sechb01

mail.smtp.host=172.18.1.236

// --------------------------------------------------------------------// Workflow Related Properties// --------------------------------------------------------------------

// The e-mail address of your system [email protected]

// Load the e-mail cron task. Specify the time interval for the email notification.

mxe.cronTask.psdi.workflow.EmailNotification=10m

// Load Escalation cron task. // mxe.cronTask.psdi.workflow.Escalation=10m

// Load custom autoassignment cron task.// mxe.cronTask.psdi.workflow.WaitForMaterial=5m// mxe.waitmatl.username=// mxe.waitmatl.password=

// Load custom autoaccept cron task.// mxe.cronTask.psdi.workflow.AutoAccept=5m// mxe.autoacpt.username=WINSTON// mxe.autoacpt.password=WINSTON

// --------------------------------------------------------------------// Reorder Related Properties// --------------------------------------------------------------------

// The reorder preview timeout period (in minutes). It is recommended// that this be comparable to the web server session timeout. // The default value is 30 minutes.

mxe.reorder.previewtimeout=30

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// --------------------------------------------------------------------// Reorder Cron Task Related Properties// --------------------------------------------------------------------

// Reorder Cron Task // mxe.cronTask.psdi.app.inventory.ReorderCron=1d

// A list of storerooms that the reorder cron task will process at each run.// The list is a semicolon separated storeroom comma site id pair. No storeroom// will be reordered if the property has an empty string.// mxe.reorder.cron.storeroom=site1,storeroom1;site2,storeroom2;

// The extra lead time which will be included by the reorder cron task, it is in // days. Default value is 0.// mxe.reorder.cron.leadtime=0

// Whether agreements will be considered by reorder cron task. The value has to be// yes or no values specified by maxvar YES and NO. // mxe.reorder.cron.useagreement=Y

// A list of sites for which direct issue items will be processed by the reorder // cron task for each run. The list consists of semicolon separated site IDs. // If it is an empty string, direct order items won't be reordered for any site.// mxe.reorder.cron.directissue=site1;site2

// The e-mail address to whom the reorder result, including any warnings, will be sent// for each run of the cron task. The result for each storeroom will be sent as an// individual e-mail. If not specified, no e-mail will be sent. The mxe.adminEmail and// mail.smtp.host properties have to be specified if this is specified.// [email protected]

// The complete path of the log file for reorder cron task result, or stdout for system's // standard output, stderror for system's standard error. If not specified, // the file specified by mxe.msgLogFile will be used.// mxe.reorder.cron.logfile=c:\\temp\\reorderlog.log

// Whether reorder cron task will ignore the reorder point of the storeroom. The value// has to be yes or no values specified by maxvar YES and NO. It is case sensitive.

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ATTACHMENT DMULTI-SITE SETUP, MXSERVER PROPERTIES AND CRON TASKS

// mxe.reorder.cron.ignorereorderpoint=N//---------------------------------------------------------------------// Properties for actuate report server.// All the properties are required. //---------------------------------------------------------------------

// The name of the report Server machine with encyclopedia to be accessed.mxe.report.actuate.reportserver=Maximorpt

// The URL of the Report iServer including port number.mxe.report.actuate.iServer=http://Maximorpt:8000

// Password of Administrator for Actuate Report Server.mxe.report.actuate.rptServerAdminPass=2plus2isFive

// Actuate database connection string.mxe.report.actuate.db.connectstring=MAXPRD

// Load Actuate Update User cron task.mxe.cronTask.psdi.app.report.ActuateUpdateCronTask=10m

//---------------------------------------------------------------------// PM WorkOrder Generation cron task//---------------------------------------------------------------------

// load PM WorkOrder Generation cron taskmxe.cronTask.psdi.app.pm.PMWoGenCronTask=120mmxe.pmwogencrontask.username=owrmxe.pmwogencrontask.password=maximomxe.PMWoGenCronTask.logfile=c:\\temp\\PMwogenCron.log

//---------------------------------------------------------------------// MEA properties //---------------------------------------------------------------------// MEA Database user name// mea.db.user=maximo

// MEA Database user password// mea.db.password=maximo

// The B2B server host name or TCP/IP address & port.// mxe.b2b.hostUrl=:// The B2B server connection username.// mxe.b2b.username=// The B2B server connection password.// mxe.b2b.password=

// MEA home dir for creating log and lasttransaction files// mea.home=c:\\Maximo// MEA user dir for error-retry xml files

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ATTACHMENT DMULTI-SITE SETUP, MXSERVER PROPERTIES AND CRON TASKS

// mea.user.dir=c:\\Maximo

//---------------------------------------------------------------------// PS Solutions properties//---------------------------------------------------------------------

// PSS Directory path for duplicate PSS created files mxe.pss.pssdir=D:\\MAXIMO\\psdi\\pssolutions\\transfer_class_files

// PSS Event Logging filename mxe.pss.psslog=D:\\MAXIMO\\psdi\\pssolutions\\event_log\\psslog.txt

// MXServer's Home Directory mxe.pss.home=D:\\MAXIMO

// Java Path mxe.pss.javapath=D:\\bea\\jdk131_08\\bin

//---------------------------------------------------------------------// Transportation Solutions properties//---------------------------------------------------------------------

// Schedule the Warranty Notif. CRON to run every daymxe.cronTask.psdi.plust.app.plustwarranty.PlusTWarrNotificationCronTask=1d

// --------------------------------------------------------------------// OWR Related Properties// --------------------------------------------------------------------

// The OWR Maximo Login Propertiesmxe.owr.Maximo.user=owrmxe.owr.Maximo.pass=maximo

// The OWR Upload Document Propertiesmxe.owr.forms.directory.temp=\\\\wcaa12\\d$\\MAXIMO\\doclinks\\docs\\temp

//---------------------------------------------------------------------// Auto Close Work Order Cron Task Related Properties//---------------------------------------------------------------------

// This task closes completed work orders after a certain number of daysmxe.cronTask.edi.server.AutoCloseWorkOrderCronTask=7d

// The logging verbosity of the cron task (1-9, 1 = least logging, 9 = most logging)

mxe.autocloseworkordercrontask.verbosity=9// The user name and password of the user doing the status change

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mxe.autocloseworkordercrontask.username=owrmxe.autocloseworkordercrontask.password=maximo

// The status that triggers the change, and the status the work order should be changed to

mxe.autocloseworkordercrontask.changestatus.from=COMPmxe.autocloseworkordercrontask.changestatus.to=CLOSE

// The number of days to leave completed work orders before closing themmxe.autocloseworkordercrontask.days=10

// The email address that error messages should be sent to// multiple email addresses can be separated by a semi-colon or a comma (no spaces)

[email protected]

// The maximum number of work orders to close in one run of the cron taskmxe.autocloseworkordercrontask.maxclosures=200

//---------------------------------------------------------------------// Delete Processed NOTAM Files Cron Task Related Properties//---------------------------------------------------------------------

// This task deletes archived NOTAM files after a certain number of days.// The NOTAM records will remain in Maximo; this task simply deletes the file// on the Notams share used to communicate with the IDS4 machine.

mxe.cronTask.edi.server.DeleteProcessedNotamFiles=7d

// The number of days to leave processed notams before deleting themmxe.DeleteProcessedNotamFiles.days=30

//----------------------------------------------------------------------------// IDS4 NOTAM Properties//---------------------------------------------------------------------

// This is the path where Maximo stores its NOTAM files to be read by // NOTAM Manager and submitted to the IDS4 machine.// *** REMEMBER TO USE double backslashes (\\) to separate folder names ***

mxe.notam.path=d:\\notams\\

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ATTACHMENT DMULTI-SITE SETUP, MXSERVER PROPERTIES AND CRON TASKS

//---------------------------------------------------------------------// Part 139 Workorder Assignments//---------------------------------------------------------------------

mxe.part139.craft=OPSINSPECTmxe.part139.laborhrs=1.0mxe.part139.laborgroup=OPSINSPC

// --------------------------------------------------------------------// Fax properties// --------------------------------------------------------------------

// COM Port to which the fax modem is connected. mxe.fax.port=COM1

// The amount of time, in seconds, to allow outgoing faxes to ring before // timing out (no answer).// Default value: 60 mxe.fax.timeout=60

// The fax modem class. Valid values are 1, 2, and 20. mxe.fax.class=1

// Flow control method. Valid values are XONXOFF, RTSCTS, or NONE. If a // valid value is not entered, flow control will be set to NONE. mxe.fax.flowcontrol=XONXOFF

// When set to true, extensive fax I/O details will be logged in the Maximo // server logs. This is a useful troubleshooting tool, but it will// significantly increase log volume. It is recommended that this property // be set to false when debugging is not in progress. mxe.fax.debug=True

//---------------------------------------------------------------------//Dashboard KPI Cron Task Related Properties//---------------------------------------------------------------------//Dashboard KPI Cron Task

mxe.cronTask.psdi.app.kpi.KPICron=1d

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ATTACHMENT DMULTI-SITE SETUP, MXSERVER PROPERTIES AND CRON TASKS

Cron Tasks:

Wayne County Airport Authority currently deploys the following list of Cron tasks

1. Email2. Actuate Reporting3. PMGEN4. PS Solutions5. MEA6. Transportation Warranty Notification7. Online Work Request (OWR)8. Automatic close Work Orders9. Auto Delete Processed NOTAM Files10. Parts 139 Work Order Assignments11. Fax Properties12. KPI Properties

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ATTACHMENT EMAXIMO APPLICATION SCREEN AND FIELD CHANGES

The following screen and field changes shall be made by the Contractor:

1. Add Maximo column to Maximo tables and screensa. Columns added to Maximo Workorder tables

i. LEGACYWONUMii. INSPSTATUSiii. RESOLVEDiv. TAXIWAYDESCv. FAAIDvi. GRID-SECTIONvii. GRID_SUBSECTIONviii. SQUARE_FOOTix. RECOVERABLEx. REQCOMPDATExi. REQCOMPDATEJUSTxii. BILLTO

b. Maximo table-columns added to Maximo Work Order Tracking Screens – Work Order Tabi. LEGACYWONUMii. INSPSTATUSiii. RESOLVEDiv. TAXIWAYDESCv. FAAIDvi. GRID-SECTIONvii. GRID_SUBSECTIONviii. SQUARE_FOOTix. RECOVERABLEx. REQCOMPDATExi. REQCOMPDATEJUSTxii. BILLTO

2. Add Maximo column to Maximo tables and screensa. Column names added to Maximo Labor table

i. OWRPWDii. OWRROLEiii. BADGENUMiv. SUPERLABORGROUPv. DIVISION

b. Maximo table-columns added to Maximo Labor Screen – Labor Tabi. BADGE NUMBERii. SUPERVISOR GROUPiii. DIVISIONiv. DIVISION DESC

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ATTACHMENT EMAXIMO APPLICATION SCREEN AND FIELD CHANGES

3. Maximo table-columns added to Maximo Equipment TR Screen – Equipment taba. Column names added to Maximo Equipment TR screen (…/plusteq/main.jsp)

i. LICENSE #ii. CALLNUMBERiii. DEPT (EQ1)iv. ASSIGN (re-label ASSETNUM to ASSIGN)v. ASSIGN TO (EQ2)

b. Create value list for EQ1 (DEPT)c. Change Department field to be 11 characters with Upper data typed. Change the Model Number field length from 8 to 25.e. Expand Asset field to 30 characters on Maximo Equipment tablef. Add all 3 meters to all fleet equipment records Equipment TR Screen – Meter Tab

4. Maximo table-columns added to Maximo Equipment Screen – Equipment taba. Column names added to Maximo Equipment screen (…/equipmnt/main.jsp)

i. DEPT (EQ1)ii. ASSIGN (re-label ASSETNUM to ASSIGN)iii. ASSIGN TO (EQ2)

5. Syclo Mobile Work Manager only allows 80 characters for the long description field. This parameter needs to be changed to unlimited.

6. Syclo Mobile Work Manager doesn’t allow OPSManagers to download inspections. This feature needs to be added to Syclo Mobile Work Manager.a. Will need to modify the \\wcaa12\Maximo\MXServer.Properties fileb. Need to update the following file:

\\wcaa12\\MAXIMO\edi\app\workorder\WOAssignment139.class

7. Set GL Accounts (Organization and Objects) coding in Production Environment. Reset Maximo GL Account to null as is the current status.

8. Need Maximo to send out notams via Emails and then Faxes. Currently, there is no order when Maximo sends out notams.

9. Show short description in the start center.

10. Order the Meters by Date descending (most recent meter reading on top). The following source code files will be effected:a. startcenter00.jspb. WO_startcenter_inbox_table.jspc. plustinsertmeterreadings.jspd. plustviewmeterreadings.jspe. plustmeterreadings.jsp

11. Add Reporting Date to Wotrack and Wotrack-TR Inquire Results screens and set default sort order to Reporting date Descending

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ATTACHMENT EMAXIMO APPLICATION SCREEN AND FIELD CHANGES

12. Add table-columns to Maximo Item Screen – Item tab (…/item/main.jsp)a. IN16 – (Item trade declaration/ownership). Add value list of Trades and Trade descriptionsb. Make IN16 a mandatory fieldc. Label IN16 as Part Ownerd. IN18 – (Item’s current Purchase Order #) e. Label IN18 as PO Number

13. Add table-columns to Maximo Item TR Screen – Item TR tab (…/item-TR/main.jsp)a. IN16 – (Item trade declaration/ownership). Add value list of Trades and Trade descriptionsb. Make IN16 a mandatory fieldc. IN18 – (Item’s current Purchase Order #)

14. Expand Safety columns, throughout Maximo, from 8 to 25 characters:a. Safety Planb. Hazardc. Hazard Typed. Precaution

15. Expand Safety columns, throughout Maximo, to 65 characters:a. Safety Descriptionb. Hazard Descriptionc. Precaution Description

16. Expand the description fields to 65 characters from 50 characters using the database configuration feature in Maximo Control Center to Work Order application

a. WOHAZARDb. WOPRECAUTION

17. Make Maximum Qty field visible on Maximo Inventory (TR) Reorder tab and Inventory Reorder tab

18. Re-label Maximum Qty to Max Reorder Point on Maximo Inventory (TR) Reorder tab and Inventory Reorder tab

19. Re-label Minimum Qty to Reorder Point on Maximo Inventory (TR) Reorder tab and Inventory Reorder tab

20. Annually, on October 1st, the beginning of the fiscal year, Prefix global work order numbering sequence with YY where YY = Fiscal Year value. Also, reset Work Order Wonum sequence to the value 100001, each new fiscal year.

21. Remove value list from the PLUSTMODEL field in Equipment table

22. To allow the OWR application users to view more than 20 previous requests, add the table, OWR_VARIABLE. The following files will be impacted:

a. <Maximo-home>\edi\owr\queries\AppQuery.classb. <Maximo-home>\edi\owr\util\Util.classc. <Maximo-home>\owr\admin\index.jspd. <Maximo-home>\owr\admin\variables.jsp

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ATTACHMENT EMAXIMO APPLICATION SCREEN AND FIELD CHANGES

e. <Maximo-home>\owr\jsp\myRequests.jsp

23. Make the Reported Date field read only on the Work Order Tracking Screen.

24. As Willow Run and Dantec will start using Maximo, make the following changes in Maximo:a. Added Willow Run as a separate site. b. Added Dantec as a separate site.c. Moved the Labor Group object to Organization scope.

25. Fleet personnel to use the Equipment Asset field to indicate the individual assigned a lease vehicle.

26. Implement a fax solution so that Maximo has the ability to fax NOTAM information to a distribution list. Note: This solution will be implemented on the production system only because there is no Fax card in the Development server. The fax optimization will be that when a user sends a fax, the process will run in the background so the user can navigate to other screens in Maximo.

27. Create a new fleet work order report that increases the height of the rows to the chart.

28. Add Attachment, Image and Diagram folders and records for YIP site and NTR site thereby providing these sites the ability to attach documents to Work Orders without encountering errors.

29. Set the value of IN16 to reflect the first two characters of Itemnum field when the first two characters designate a maintenance trade. Where itemnum does not have a maintenance trade prefix, set IN16 to value designated by Inventory manager

30. Expand the Valuelist table Value and Maxvalue field to 25 characters.

31. Expand the Item table Stocktype field to 20 characters.

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ATTACHMENT FMAXIMO TABLE COLUMN CUSTOMIZATIONS

The Contractor shall provide Wayne County Airport Authority the current Maximo table and column customizations:

APP TBNAME DESCRIPTION TBALIAS NOTAMCT NOTAMCONTACT Notam Contacts V_NOTAMCONTACTNOTAMGP NOTAMGROUP Notam Groups V_NOTAMGROUPWOTRACK NOTAMNOTIFY Notam Notifications V_NOTAMNOTIFYWOTRACK NOTAMRECEIVE Notam Recipients V_NOTAMRECEIVEPLUSTQUAL PLUSTLABORQUAL Labor Qualifications V_PLUSTLABORQUALPLUSTQUAL PLUSTQUAL Qualifications V_PLUSTQUALWORKORDER PLUSTWOASSET Work Assets V_PLUSTWOASSETPSSCOLUMNS PSSCOLUMNS PS Solutions Table V_PSSCOLUMNS

APP CURTBALIAS CLASSNAME STORAGEPARTITION NOTAMCT V_NOTAMCONTACT edi.app.notamct.NotamContactSet PRIMARYNOTAMGP V_NOTAMGROUP edi.app.notamgp.NotamGroupSet PRIMARYWOTRACK V_NOTAMNOTIFY psdi.mbo.custapp.CustomMboSet PRIMARYWOTRACK V_NOTAMRECEIVE psdi.mbo.custapp.CustomMboSet PRIMARYPLUSTQUAL V_PLUSTLABORQUAL psdi.plust.app.plustlabor.PlusTLaborQualSet PRIMARYPLUSTQUAL V_PLUSTQUAL psdi.plust.app.plustlabor.PlusTQualSet PRIMARYWORKORDER V_PLUSTWOASSET psdi.plust.app.workorder.PlusTWOAssetSet PRIMARYPSSCOLUMNS V_PSSCOLUMNS psdi.pssolutions.psscolumns.PSSColumnsSet PRIMARY

APP SERVICENAME ROWSTAMP SITEORGTYPE NOTAMCT NOTAMCT 0x000000000270BD06 SITENOTAMGP NOTAMGP 0x000000000270BD08 SITEWOTRACK CUSTAPP 0x000000000270BD0A SITEWOTRACK CUSTAPP 0x000000000270BD0C SITEPLUSTQUAL PLUSTQUAL 0x000000000270BD32 ORGPLUSTQUAL PLUSTQUAL 0x000000000270BD44 ORGWORKORDER WORKORDER 0x000000000270BD52 SITEPSSCOLUMNS SYSTEM 0x000000000270BD7A SYSTEM

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ATTACHMENT FMAXIMO TABLE COLUMN CUSTOMIZATIONS

APP USERDEFINED INHERITED CHANGED EAUDITENABLED EAUDITTBNAME ESIGFILTER NOTAMCT Y N N N NULL NULLNOTAMGP Y N N N NULL NULLWOTRACK Y N N N NULL NULLWOTRACK Y N N N NULL NULLPLUSTQUAL Y N N N NULL NULLPLUSTQUAL Y N N N NULL NULLWORKORDER Y N N N NULL NULLPSSCOLUMNS Y N N N NULL N

APP RESTOREDATA PERSISTENT ADDROWSTAMP EAUDITFILTER NOTAMCT N Y Y NULLNOTAMGP N Y Y NULLWOTRACK N Y Y NULLWOTRACK N Y Y NULLPLUSTQUAL N Y Y NULLPLUSTQUAL N Y Y NULLWORKORDER N N N NULLPSSCOLUMNS N Y Y N

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ATTACHMENT GMAXIMO WORK FLOW RE-WRITE

Airport Authority current users Maximo Work Flow to assign, notify, and close work orders. The Airport Authority also uses Work Flow to notify Inventory staff when maintenance foremen have requested spare parts and material.

New Workflow Design Flow Charts

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ATTACHMENT HSERVICES AUTHORIZATION FORM

Maximo users currently utilize the following Product Add-ons

1. Maximo Transportation Applications2. Syclo Work Manager3. OWR (Online Work Request)4. CFR139 – Airfield Inspection Work Request)

Maximo 7 upgrade plans to implement the following Product Add-ons:

1. Maximo Transportation Applications2. IBM’s Maximo Mobile Work Manager (Swapped licenses from four Syclo licenses) 3. IBM’s Maximo Inventory Manager4. IBM’s Maximo Scheduler Manager5. Maximo to MUNIS MIF integration6. Combines OWR and CFR139 applications to become a single Work Request system – See

CFR139 source code attachment. The following is the list of general work request functionality that must be included with the CFR139 re-written solution:

a. A General user or an Airfield Specialist may log on to the new work request system with a user Id and Password.

b. When a general user (non-Airfield Specialist) logs into the work order work request system, the user has access to general work request functionality.

c. When an Airfield Specialist logs into the work order work request system, the user has access to CFR139 work request functionality.

d. A general work request user can:i. Search for open, closed or canceled work orders ii. View or print (one or more) Work Orders from search results listiii. Create a very simple work request with a minimal number of data fields filled iniv. Create a more complicated work request with more data fields that can be filled inv. Based on a user’s security settings, a user may select a site in which to create Work

Ordersvi. A simple Work Request will require that the user at least fills in:

1. Location (user may browse through pull down list or search using implicit wildcards)

2. Work request description3. Problem category (user may browse through pull down list or search using

implicit wildcards)vii. A simple Work Request will permit optional fields to be populated:

1. Detailed problem information based on prior problem category selected2. Request work completion date3. Request justification reason4. Additional contact information5. Request type (repair or project)6. Upload image attachments up to 5 MB

viii. A simple Work Request will auto populate fields on the Maximo work request:1. User information from labor table2. Failure class, problem code and Failure report based on problem category

and detailed problem information3. Status (Wappr)4. Long Description, if detailed problem information is entered5. Priority Levels (4 – if project is selected, otherwise 2)

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ix. If the requestor is a member of a division that needs prior work request approval, then the work request will be routed to the department manager’s labor group for pre-approval. Otherwise the work request will be routed to the Call Center for processing

x. A more complicated Work Request will require that the user at a minimum fills in:1. Location (user may browse through pull down list or search using implicit

wildcards)2. Work request description3. Problem category (user may browse through pull down list or search using

implicit wildcards)4. Work type (user may browse through pull down list, CM, SC, PW or

CFR139, if member of Air Ops or Air Ops Mgr)xi. A more complicated Work Request will also permit optional fields to be populated as

follows:1. Equipment (user may browse through pull down list of assets or search

using implicit wildcards. If equipment entered, location populates automatically)

2. Brass Tag (vehicle maintenance request)3. Job Plan - (user may browse through pull down list or search using implicit

wildcards.)4. Failure Class - (user may browse through pull down list or search using

implicit wildcards.)5. Problem Code - (user may browse through pull down list of problems

associated with failure class or search using implicit wildcards.)6. If CFR139 work type, user can select from current days’ Inspection category

as a follow-up of parent work order7. Craft description (user may browse through pull down list of craft

descriptions)8. Parent Work Order #9. Short Description10. Detailed problem information based on prior problem category selected11. Request work completion date12. Request justification reason13. Additional contact information14. Request type (repair or project)15. Upload image attachments up to 5 MB

xii. A more complicated Work Request will auto populate fields on the Maximo work request:

1. User information from labor table2. Failure class, problem code and Failure report based on problem category

and detailed problem information3. Status (Wappr)4. Long Description, if detailed problem information is entered5. Priority (4 – if project work – PW is selected, otherwise 2)6. Based on selection of Craft description, populate the associated labor group

xiii. If the requestor is a member of a division that needs prior work request approval, then the work request will be routed to the department manager’s labor group for pre-approval. Otherwise the work request will be routed to the Call Center for processing

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ATTACHMENT ISERVICES AUTHORIZATION FORM

Services Authorization Form (SAF)

Client Project Manager: ID#:

Project Manager: Date:

Services to be performed:

Not to Exceed Fees: $

The undersigned authorizes the product and related services purchase specified above.

Contractor

Its: Date

Wayne County Airport Authority

Arun Gulati, Vice President of Technology Services Date

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ATTACHMENT JCUSTOM REPORT FORMATS

The documents that follow provide the first page associated with each of the twenty-five (25) reports to be converted by the Contractor.

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The documents that follow provide the first page of each of the twenty-five (25) reports to be converted by the Contractor.

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