designing surveys for mobile devices: pocket-sized surveys that yield powerful results

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Designing Surveys for Mobile Devices: Pocket-Sized Surveys That Yield Powerful Results Mario Callegaro, Tim Macer

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Designing Surveys for Mobile Devices: Pocket-Sized Surveys That Yield Powerful Results. Mario Callegaro , Tim Macer. Mobile Phone Penetration Up. Rules of Thumb. No horizontal scrolling Vertical scrolling OK Avoid long lists Especially in check all that apply Situation Fluid - PowerPoint PPT Presentation

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Page 1: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Designing Surveys for Mobile Devices: Pocket-Sized Surveys That Yield Powerful Results

Mario Callegaro, Tim Macer

Page 2: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Mobile Phone Penetration Up

Page 3: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Rules of Thumb

No horizontal scrollingVertical scrolling OK

Avoid long listsEspecially in check all that apply

Situation FluidAs Tablet become Popular

Depends on the Platform

Page 4: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Platform Considerations

Need to Test on Multiple Platforms

Apple (iPhone/iPad) can’t implement Flash

Default on all phones is to not enable Java

Page 5: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Useful Paradata

UserAgentStringDevice\Model

Operating System

Screen Resolution

Fonts

Page 6: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

“Can You See It Now? Good”Usability Testing of a Mobile Health Application

Sarah Cook, Rita Sembajwe, Emily Geisen, Barbara Massoudi

Page 7: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

New Way to Do a Diary

Page 8: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Benefits

Immediate Results

Cost Effective

Create Easy to Use Dashboard

Page 9: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Usability Suggestions

Don’t scroll vertically on Select All

Make it easy to trace any sliding

Hard to video what they do

Page 10: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Mobile Phone Effects at Event-Based Sampling

Dan Williams

Page 11: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Case Study

Page 12: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Three Modes of Collection

WebMost Popular

Not all on Mobile Device

IVRCapture Older Population

SMSImmediate Response

Younger Respondents

Page 13: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Are you who you say you are? Using a Multisource Cross-validation Methodology for

Panel Membership Information.

Kumar Rao

Page 14: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Real, Unique, and Engaged

3rd Party Database ValidationInclude Demographics

Use Multiple Databases

Page 15: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Results

Cost could be worth the extra

All more likely to be established households

False Positives Too High

Still Important Part of Process

Page 16: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Differential Sampling Based on Historical Individual-Level Data in Online Panels

Richard Kelly

Page 17: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Quota Sampling

Way to Deal with Non-ResponseDidn’t Know Demographics

More Efficient to Screen Out

Just Transferred Over

to Online

Page 18: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Differential Sampling

Know the Demographics

Know the Response Rates

Oversample those Hard to Reach

More Efficient and Cost Effective

Page 19: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Designing Questions for Web Surveys: Effects of Check-List, Check-All, and Stand-Alone Response

Formats on Survey Reports and Data Quality

Jennifer Dykema, Nora Cate Schaeffer, Jeremy Beach, Vicki Lein, and Brendan Day

Page 20: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Three Types Web Designs

Check-ListMore Items Selected

Check-AllLower Break-offs

Stand AloneLess Primacy Effect

Page 21: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Category Selection Probing in Online Access Panels

Dorothée Behr, Lars Kaczmirek,

Michael Braun, Wolfgang Bandilla

Page 22: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Cognitive Testing OE

Face-to-Face too Expensive

Online TestingProbing Open Ends

Community vs PanelMore chatty?

Page 23: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Results

Topic Trumps Source

Use Communities Built Around the Topic

Face-to-Face More Involved

Page 24: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Response Quantity, Response Quality, and Costs of Building an Online Panel via Social Contacts

Vera Toepoel

Page 25: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Snowball Recruiting

No Online Panel in NL RepresentativeRequires More Commitment

Try Refer a Friend Program

Use Network Theory

Page 26: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Results

Snow Never RolledOnly got 120 recruits

Don’t Use Students

Incentives not Worth the Cost

Page 27: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Representativeness

Page 28: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

The Use of Web Panels to Characterize Rare Conditions

John Boyle

Page 29: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Hard to Reach Population

Only 23 in a sample of 10,000 HH

Costs High

Variance Too High

Important Diseases

Page 30: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Clean the Online Data

Certain Improbable Conditions

Speeders

Straightliners

Page 31: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Results In Line

Prevalence In Line

Treatments Numbers Good

Got Much More Sample Size

Cost Less

Page 32: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Measuring Intent to Participate and Participation in the 2010 Census and Their Correlates and Trends:

Comparisons of RDD Telephone and Non-probability Sample Internet Survey Data

Josh Pasek and Jon Krosnick

Page 33: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Intent to Complete Census

Better Demographics Compositions

Intent Numbers Varied

Predictors for Intent to Complete Different

Trends Also Different

Page 34: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Can a Non-Probability Sample Ever be Useful for Representing a Population?: Comparing Probability and Non-Probability Samples of Recent College Graduates

Cliff Zukin, Jessica Godofsky, Carl Van Horn, Wendy Mansfield, and J. Micheal Dennis

Page 35: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Comparing Sampling

Probability Samples have a Prob Theory

Can’t Intelligently Trade Off Error

Compare KN Panel to volunteer Panel

Recent Graduates

Page 36: Designing Surveys for Mobile Devices:  Pocket-Sized Surveys That Yield Powerful Results

Results

Differences between probability and non-probability panel

No mode effects or questionnaire effects

Differences mitigated a lot when weighting for other non-quota variables