designing successful strategies and alliances. clinical quality – integrity – service excellence...

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Designing Successful Strategies and Alliances

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Page 1: Designing Successful Strategies and Alliances. Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement

Designing Successful Strategies and Alliances

Page 2: Designing Successful Strategies and Alliances. Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement

Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement 2

Agenda

PartnershipsOverview ImplicationsPopulation

Health

Page 3: Designing Successful Strategies and Alliances. Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement

Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement 3

Macro Context

$0

$1,000

$2,000

$3,000

$4,000

$5,000

$6,000

$7,000

$8,000US NORSWIZ NETHCAN DENGER FRSWE AUSUK NZJPN

Per capita spending on healthcare

• 30% of retiree discretionary spending by 2025

• $1,400 per car for General Motors

Page 4: Designing Successful Strategies and Alliances. Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement

Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement 4

Underlying Drivers

• Minimal incentives

• Consolidation

• Price opacity

• Technology

• Lifestyle

Page 5: Designing Successful Strategies and Alliances. Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement

Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement 5

Market Reaction

• Risk bearing groups

• ACOs

• Transparency tools

ASCs general benefit high-quality, low-cost provider by health plans and risk bearing medical groups

• Cost sharing

• IP OP shift

• High deductible plans

• Provider & health plan consolidation

• Vertical integration

• Technology

Inflationary Deflationary

Page 6: Designing Successful Strategies and Alliances. Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement

Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement 6

ASC Market Forces

• Hospital & MD group consolidation

• Referral patterns changing

• Reimbursement pressure

• Impact of exchanges

• Narrow networks & risk models

• Growing threats & growing opportunities

Page 7: Designing Successful Strategies and Alliances. Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement

Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement 7

Agenda

PartnershipsOverview ImplicationsPopulation

Health

Page 8: Designing Successful Strategies and Alliances. Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement

Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement 8

Context

• Trend is towards three types of control: health system, payer, and/or MD group

• Tend to be driven by:

• Alignment of PCPs

• HMO / MA penetration

• Strategy of major payers

• Vision / strategy of health systems

Page 9: Designing Successful Strategies and Alliances. Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement

Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement 9

Implication

• Strategic partnerships becoming more important

• Starts with assessment of market

• Where is market heading?

• Who will winner(s) be?

• What is optimal strategic partnership?

• Then, long process to cultivate partnership

Page 10: Designing Successful Strategies and Alliances. Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement

Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement 10

Example: Health System

• Clinical quality

• Specialist alignment

• Market share

• Lower cost network

• One of two largest health systems in DFW

• Employing / aligning with PCPs

• Developing risk models

Partner’s Focus Areas

Page 11: Designing Successful Strategies and Alliances. Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement

Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement 11

Example: Payer

• Clinical quality

• Total medical cost

• Foster independent community

• Customer pressure

Partner’s Focus Areas

• Mountain state BCBS plan

• Strategic focus on reducing cost of care

• Active interest from employer ASO clients

Page 12: Designing Successful Strategies and Alliances. Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement

Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement 12

Example of Payer Focus

Page 13: Designing Successful Strategies and Alliances. Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement

Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement 13

Example: Medical Group

• Clinical quality

• Total medical cost

• Member experience

• Physician alignment

Partner’s Focus Areas

• 1,500 physician medical group in Orange County

• Taken risk on MA and commercial for 20+ yrs

• Acquired by Optum three years ago

Page 14: Designing Successful Strategies and Alliances. Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement

Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement 14

Agenda

PartnershipsOverview ImplicationsPopulation

Health

Page 15: Designing Successful Strategies and Alliances. Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement

Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement 15

Population Health

Medical/Other$202

Surgery$92

Inpatient $281

OP-Eligible IP$131

Outpatient & Office

$501

Optimal Setting

$18

OP-Eligible IP$10

Higher Cost Setting – Existing

Outpatient$35

PM

PM

($

)

$45 PMPM of addressable

spend

Page 16: Designing Successful Strategies and Alliances. Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement

Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement 16

Medicare Advantage Analytics

ORT (154)

PAIN (449)

OTH (103)

GST (3,991)

OPT (2,361)

0%

20%

40%

60%

80%

100%

91%63% 55% 45%

7%

9%37% 45% 55%

93%

Hospital ASC

Endoscopy Center

Opportunity by specialist

Site of service optimization could bend outpatient surgical spend by $19 PMPM

(~200 bps or more reduction in MLR)

Surgeon A (GST)

Surgeon B (GST)

Surgeon C (GST)

Surgeon D (GST)

Surgeon E (GST)

Surgeon F (GST)

Surgeon G (OPT)

Surgeon H (GST)

Surgeon I (OPT)

Surgeon J (GST)

$-

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

$70,000

020406080100120140160180200Opportunity $ (Primary) Opportunity Cases (Secondary)

Page 17: Designing Successful Strategies and Alliances. Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement

Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement 17

Medicare Advantage Analytics

Site of Service Utilization by Specialist

Specia

list A

Specia

list B

Specia

list C

Specia

list D

Specia

list E

Specia

list F

Specia

list G

Specia

list H

Specia

list I

Specia

list J

020406080

100120140160180200

Unneccessary HOPD Cases Clinically Necessary HOPD Cases ASC Cases

Page 18: Designing Successful Strategies and Alliances. Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement

Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement 18

Surgery Center Analytics

Highest Total Spend Items

Item DescriptionAnnualized

Spend Current Price MD #15 MD#25 MD#34 MD#49 MD#64phaco pack (P) $17,806 $29 101% 100% 100% 100% 100%helon 5 (P) $15,165 $45 0% 104% 103% 0% 82%VIGAMOX 0.5% 3ML DROPTAINER (C) $12,144 $26 99% 84% 83% 0% 82%helon 0.55 (P) $10,248 $24 113% 9% 16% 120% 151%BREVITAL 500MG 1VL C4 (C) $10,144 $38 1% 73% 77% 51% 7%eye packs (P) $9,247 $15 101% 100% 99% 100% 98%TOBRADEX 0.3-0.1% 3.5GM OPTH (C) $5,724 $36 71% 0% 3% 0% 47%ZYMAR 0.3% 5ML OPTH (C) $4,662 $14 0% 112% 107% 0% 27%Solution, Intraoccular Irrigation, BSS(R) (Balanced Salt Solution), Sterile, (S)$4,199 $5 99% 103% 99% 100% 100%CYCLOMYDRIL 1-0.2% 5ML OPTH (C) $3,483 $6 67% 93% 88% 3% 404%COLLAGEN CORNEAL SHIELD (P) $3,121 $10 0% 100% 100% 0% 36%Drape, Eye-Pak Ophthalmic Drape, Micro-Embossed Plastic, Aperture, Mid-Size, (S)$2,709 $6 0% 100% 99% 103% 100%Solution, Ophthalmic Viscoelastic VISCOAT .75 mL (S) $1,645 $47 1% 9% 9% 0% 18%NEOMYC/POLY/DEX 0.1% 3.5GMOPTH (C) $1,115 $3 0% 100% 98% 100% 24%Catheter, IV, Introcan Safety, Winged, Polyurethane, 22g x 1in (S) $1,112 $2 98% 99% 96% 99% 93%Stab Knife 15 degree-Stylus $1,076 $31 19% 0% 0% 0% 0%

$1,073 $83 7% 0% 0% 0% 0%$1,006 $5 100% 0% 0% 0% 0%

Highest Total Spend Items

Item Description Current Price MD #15 MD#25 MD#34 MD#49 MD#64phaco pack (P) $17,806 $29 101% 100% 100% 100% 100%helon 5 (P) $15,165 $45 0% 104% 103% 0% 82%VIGAMOX 0.5% 3ML DROPTAINER (C) $12,144 $26 99% 84% 83% 0% 82%helon 0.55 (P) $10,248 $24 113% 9% 16% 120% 151%BREVITAL 500MG 1VL C4 (C) $10,144 $38 1% 73% 77% 51% 7%eye packs (P) $9,247 $15 101% 100% 99% 100% 98%TOBRADEX 0.3-0.1% 3.5GM OPTH (C) $5,724 $36 71% 0% 3% 0% 47%ZYMAR 0.3% 5ML OPTH (C) $4,662 $14 0% 112% 107% 0% 27%

$4,199 $5 99% 103% 99% 100% 100%CYCLOMYDRIL 1-0.2% 5ML OPTH (C) $3,483 $6 67% 93% 88% 3% 404%COLLAGEN CORNEAL SHIELD (P) $3,121 $10 0% 100% 100% 0% 36%

$2,709 $6 0% 100% 99% 103% 100%Solution, Ophthalmic Viscoelastic VISCOAT .75 mL (S) $1,645 $47 1% 9% 9% 0% 18%NEOMYC/POLY/DEX 0.1% 3.5GMOPTH (C) $1,115 $3 0% 100% 98% 100% 24%Catheter, IV, Introcan Safety, Winged, Polyurethane, 22g x 1in (S) $1,112 $2 98% 99% 96% 99% 93%Stab Knife 15 degree-Stylus $1,076 $31 19% 0% 0% 0% 0%

$1,073 $83 7% 0% 0% 0% 0%$1,006 $5 100% 0% 0% 0% 0%

Frequency of Utilization by Physician

Page 19: Designing Successful Strategies and Alliances. Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement

Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement 19

Agenda

PartnershipsOverview ImplicationsPopulation

Health

Page 20: Designing Successful Strategies and Alliances. Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement

Clinical Quality – Integrity – Service Excellence – Teamwork – Accountability – Continuous Improvement 20

Implications

• Markets trending towards three types of control: health system, payer, MD group

• Strategic partnerships are, therefore, becoming more important

• These partnerships are complex, and, if structured well, highly valuable