designing remotely - dublin ux

@PatrickMooney

Designing* Remotely#DublinUX

February 2016

Using the power of communications to make a better world

Our Co-Location Space

https://blog.mural.ly/2015/05/remote-design-collaboration-survey-results-part-1/

Remote Design Collaboration Survey

May 2015


3 out of 4 indicated that 80% or more of their

projects have at least one remote team member


55% work across 1 - 3 time zones


Three Groupings

Split Teams

Co-located, but physically separated

from each other

Mixed Team

Core are co-located, with several remote teams,

people

All Remote

Everyone is remote

Interpersonal Challenges

The Outsider / Feeling LonelyFeeling unconnected from your fellow co-workers

Adam Sporka - https://flic.kr/p/58Eu5m

https://flic.kr/p/58Eu5m

Who?Co-workers can forget about you.



How to impact?Hard to make an impact when you can’t be seen or heard



What’s going on?Hard to stay in the loop/sync with those co-located



Dealing with trust and conflict



Taking it easy?People don’t think you are actually working

Dubai

It’s not all bad

Overcoming these challenges

Create sense of teamness

Reduce Loneliness

“Lacking a sense of Teamness”overcoming….

“Lacking a sense of Teamness”

best practice

Standard User Restricted User Guest

5 Guests per Standard User

#project-name-dev

#project-nameGuests and

Osmosoft Team

Osmosoft Team Only

best practice

#generalosmoteam

best practice

integrations

Most popular integrations

Teams using these integrations

Design Apps

integrations/hangoutGoogle Hangouts

Google Calendar BOT

Wunderlist BOT /wunderlist add | tasksBOT /done I this this today

/giphy cat

integrations/giphy cat

pricing

$0Free

for small teams or unlimited evaluation

Search and browse 10k messages

5GB Storage10 Integrations

$8Standard

per user per month

Unlimited search and messages

Guest AccessUnlimited Integrations

As Feb 2016: https://www.slack.com/pricing

slack.com

https://www.slack.com/pricing

http://slack.com

“Feeling Lonely”overcoming….

Daily Check In / Check OutIncreases openness.

Creates boundaries to the workday.

“Feeling Lonely”

“Feeling Lonely”

Google Hangouts

Skype Webex appear.in sqwiggle

Presence

Sqwiggle sends photo snapshots throughout the

day to keep you connected to your team.

Instant Video

Sqwiggle allows you to chat to anyone on your team in a split second.

Just click and talk!

pricing

$0Free

per user per month

$9Plus

per user per month

As Feb 2016: sqwiggle.com/pricing

Unlimited 1-on-1 videoAll day presence with team

5 Chat Streams

$25+Enterprise

per user per month

sqwiggle.com


Unlimited Chat Streams


Unlimited Group Chat

http://sqwiggle.com/pricing

http://www.sqwiggle.com

Remote Working Tips

Video

complex problems & build trust

Audio

clear up urgent issuesChat / Email

chatter

Co-Lo Workshop

team exploration of largeideas

Remote Working Tips

Chat / Email

Chat, interrupt, ask

questions

Share Personal

Information

Be MindfulAudio

Video

Co-Lo Workshop

Remote Working Tips

Let’s take a look at our process

TRY EXPERIMENTS

LEARN

ITERATE

DEFINE THE CHALLENGE

OBSERVE PEOPLE

FORM INSIGHTS

FRAME OPPORTUNITIES

BRAINSTO

RM IDEAS

BUILD

MEASURE

PIVOT/KEEP?

CONC

RETE

ABST

RACT

USER PROBLEM USER SOLUTION

Design Thinking Lean UX Agile

COMMUNICATION AND TEAMWORK

BRAINSTORMING, IDEATION AND

PLANNING

USER RESEARCH AND TESTING

BUILD

DESIGN AND PROTOTYPE


PLANNING


BUILD




PLANNING

Real Time Collaboration

Visual - links turn into previews

Disorganised

Organised

Frameworks

Business Model Canvas

Empathy Map

Team Canvas

Real Time Collaboration Voting

Not limited to the size of a whiteboard

Track Changes

Spatially Sort Ideas

Visual Aids To Show Ideas

pricing

$29Starter

per month

5 usersUnlimited viewers

$120Garage

per month

As Feb 2016: mural.ly/pricing/


Self Serve Support Email Support

$425Studio

per month


Email Support

30 Day Free Trial

mural.ly

https://mural.ly/pricing/

http://mural.ly

BRAINSTORMINGAND IDEATION

How do I get physical post-it notes into the digital world?

BRAINSTORMINGAND IDEATION

Post-it® PlusHow do I get physical

post-it notes into the digital world?

Post-it® Plus

itunes.apple.com/us/app/post-it-plus

http://itunes.apple.com/us/app/post-it-plus

PLANNING

PLANNING

User story mapping

Online Collaborative Endless Whiteboard

Sync’s with Trello, JIRA and Pivotal Tracker

Sync’s with Trello

Backbone / User Activities

Walking Skeleton / User Tasks

User Stories

Backbone / User Activities

Walking Skeleton / User Tasks

MVP 1

MVP 2

Unscheduled

Free

storiesonboard.com

pricing

PLANNING

Desktop and Mobile App

Easiest way I’ve found to plan across multiple timezones


PLANNING


BUILD



Desktop, mobile web and native mobile/table testing

On-Demand unmoderated remote testing with real users

Get videos and audio of your target market using your app/site

Results within 1 hour

UserTesting Features

UserTesting UsersTools available to narrow the user pool to reflect your target market

Access to a global panel

of over 1 million

Access to a global panel

of over 1 million

UserTesting Users

They use their own devices in their own homes

Option to use your own

panel

They are paid for their

time ~$10

pricing

$49 per video Basic

increases to $99 after 10 videos

Video and audio of web/app being usedDesktop, phones and tablets

Procontact them for pricing

As Feb 2016: usertesting.com/plans

Max length of 15 mins per video

usertesting.com

Max length of 60 minutes per testCreate highlight reels

Advanced screener and demographic filters

Free Trial Available

http://usertesting.com/plans

http://usertesting.com

Start Up Plans

8 Credits for $400Seed Credit Pack

Both include many of the benefits of a pro account

As Feb 2016: usertesting.com/plans

20 Credits for $900Startup Credit Pack

10 employees or fewer 25 employees or fewer

http://usertesting.com/plans

peek.usertesting.com

http://peek.usertesting.com

UK Based

Smaller pool of global users

Slower, “quarantine panel” to prevent “professional testers”

Offering a free video test

whatusersdo.com

bit.ly/free-video-dublinux

http://whatusersdo.com

http://bit.ly/free-video-dublinux


PLANNING


BUILD



Wireframe & Prototype

UI Design

Interaction Design


Project Comet

Principle

Origami


Lo-Fi

Hi-Fi

Lo-Interactive

Mid-Interactive

Rich UI

Wireframe Prototype

Hi-Interactive

Interaction

Basic UIDESIGN AND PROTOTYPE

Go from Lo-Fi Wireframe to Hi-

Fi Prototype

Publish and Share

Go from Wireframe

..to Hi-Fidelity MockUp

..to Interactive Prototype

in the browser

Pushed out to Axure

Share

..to Interactive Prototype

on the device

Advanced PrototypingConditional Logic, animation, calculations, dynamic content, drag and drop etc.

Axure Team

Local copy Local copy

Your Cloud SVN

Beta Release

Team Projects can be hosted on Axure Share

Pen tool

axure.com/beta

Streamlined UI

pricing

$289 Standard

per license (OSX + Windows)

Sketch + WireframeFlow Diagram

$589Pro

per license (OSX + Windows)

As Feb 2016: axure.com/buy

Basic + Advanced Prototyping

axure.com

Axure Share

Notes and DocumentationTeam Projects

+

http://axure.com/buy

http://axure.com



PLANNING


BUILD




PLANNING



Project Comet

Principle

Origami

Google Hangouts

appear.in

sqwiggle

webex

Skype

Post-it® Plus

Super Fast Broadband

@PatrickMooney

Designing* Remotely

Thank you!

PatrickMooney.me

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