designing mobile apps with empathy - why to create more accessible mobile apps

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Designing w/ Empathy - Why to create more accessible Mobile Apps (Star War Lego style!) March 27 @ Conestoga College (Doon Campus) AODA + Accessibility Seminar

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  • 1. Wayne Pau (@Wayne_Pau) Emerging Technologies March 27, 2014 Designing with Empathy

2. My Apology Slide If I'm curt with you it's because time is a factor. I think fast, I talk fast and I need you guys to act fast if you wanna get out of this. So, pretty please... with sugar on top - Winston Wolfe (Pulp Fiction) 3. Steve Krug @skrug 4. Finance HR Manufacturing Supply Chain and Procurement Service LOB Apps Information Technology Sales Analytics SAP Cart Approval SAP Sanctioned- Party List SAP Transport Notification and Status SAP Transport Tendering SAP Inventory Manager* SAP BusinessObjects Explorer SAP BusinessObjects Mobile SAP Strategy Management SAP Employee Lookup SAP HR Approvals SAP Interview Assistant SAP Learning Assistant SAP Leave Request SAP Manager Insight SAP Timesheet SAP Travel Receipt Capture* SAP Travel Expense Approval* SAP Travel Expense Report* SAP Work Manager* SAP CRM Service Manager* SAP Replication Manager SAP TDMS Manager SAP User Experience Monitor SAP IT Change Approval SAP IT Incident Management SAP System Monitoring SAP WorkDeck SAP NetWeaver Portal TwoGo by SAP SAP Customer and Contacts SAP Customer Briefing SAP Customer Financial Fact Sheet* SAP ERP Order Status SAP Material Availability SAP Sales Order Notification SAP ERP Quality Issue SAP EHS Safety Issue SAP Inventory Manager SAP Visual Enterprise Viewer SAP Work Manager* SAP Rounds Manager SAP CRM Service Manager* SAP Customer Financial Fact Sheet* SAP GRC Access Approver* SAP GRC Policy Survey SAP Payment Approvals SAP Real- Spend SAP Travel Expense Approval* SAP Travel Expense Report* SAP Travel Receipt Capture* SAP Sales Diary SAP Receivables Manager TwoGo by SAP SAP NetWeaver Portal SAP Account Intelligence SAP Sales Manager SAP Fiori SAP Fiori SAP Fiori SAP Sales Companion SAP Sales Pipeline Simulator 5. 45+ Apps 6. 39+ Apps 7. 30+ Apps 8. SAPs #A11y req list 38x req (Android) 41x req (iOS) 9. AccessibilityA11y 10. App Ratings Math 1x 7x 4.5 11. We are not clones 12. VS. Clone Jedi 13. VS. Clone Jedi 14. 18 2014 SAP AG or an SAP affiliate company. All rights reserved. Non-related == 1.2K-1.5K DNA bases 3M+ difference between you && someone else DNA testing 1:1,000,000,000 (non-related) DNA testing 1:1000 (id twins) Even ID twins ~360 genetic diff/mutations Human Variability 15. Empathy http://www.youtube.com/wat ch?v=cDDWvj_q-o8 16. Whitney Quesenbery Sarah Horton @whitneyq @gradualclearing 17. #A11y personas Vishnu - an eng. and global citizen with low vision Maria - a bilingual CHW and mobile phone user Carol - a grandmother with macular degeneration (https://rosenfeldmedia.com/books/a-web-for-everyone/) 18. Clone Jedi http://inclusiveactioneverydaylives.wordpress.com/2013/05/ 28/a-picture-speaks-a-thousand-words-4/ 19. 23 2014 SAP AG or an SAP affiliate company. All rights reserved. Dignity Independence Integration Equal Opportunity 4 Principles of A11y 20. Empathy Respect 1. Time && Resources 2. Limitation && Weaknesses 3. Tastes && Uniqueness 4. Priorities 5. Privacy && Security 21. Time && Resources 22. iPhone Screenlock Camera 23. Limitations && Weaknesses 24. Multi Size Text Support 25. Tastes && Uniqueness 26. IFTT Automation 27. Priorities 28. Gmail Categories 29. Privacy && Security 30. SAP Mobile Documents 31. // How it really happens You.CARE(end.USER); 32. Android - TalkBack 33. iOS - VoiceOver 34. BB10 - ScreenReader 35. SP - Scale Independent Pixels http://developer.android.com/design/style/typography.html 36. Accessible App Non- Accessible App 37. 2014 SAP AG or an SAP affiliate company. All rights reserved. Thank you Contact information: Wayne Pau (wayne.pau@SAP.com) Development Architect CD&SP Twitter: @Wayne_Pau Blog: http://waynepau.blogspot.ca/