design thinking what is it? how do you achieve it? how does it guide innovation?

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DESIGN THINKING What is it? How do you achieve it? How does it guide innovation?

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Page 1: DESIGN THINKING What is it? How do you achieve it? How does it guide innovation?

DESIGN THINKING

What is it?How do you achieve it?

How does it guide innovation?

Page 2: DESIGN THINKING What is it? How do you achieve it? How does it guide innovation?

Let’s never forget that whatever brilliant ideas you have or hear, that the opposite may also be true.” (Derek Sivers)

Page 3: DESIGN THINKING What is it? How do you achieve it? How does it guide innovation?

“A world without Philippe Starck is as inconceivable as it is conceivable. His influence on the world of design - the process by which humans shape and meet their own needs - is at one and the same time ubiquitous and diffuse. It is at times visible in everything and simultaneously barely identifiable. His work embodies the principles of elite design - that the designed world must have its own aesthetic and spiritual identity both separable from and serving its function.”http://www.culturedivine.com/starck.html

DES

IGN

Page 4: DESIGN THINKING What is it? How do you achieve it? How does it guide innovation?

Philippe Starck• Philippe Starck is a legend of modern design. He's known for his luxurious

hotels around the world -- notably the Peninsula Hotel restaurant in Hong Kong, the Teatron in Mexico, the Hotel Delano in Miami, the Mondrian in Los Angeles, the Asia de Cuba restaurant in New York -- designing the total environment from layout to furniture to linens.

• But he has made perhaps his most permanent mark on design through his bold reworkings of everyday objects. In reimagining and rethinking the quotidian, he has produced some of the iconic shapes of the 20th century, including his leggy chrome juice squeezer , the reimagined Emeco aluminum chairs, and the witty Louis Ghost polycarbonate fauteuil.

• When Starck turns his bold vision toward a chair, a shoe, a toothbrush, it's clear he thinks deeper than the glossy surface.

• http://www.ted.com/speakers/philippe_starck.html• http://www.ted.com/talks/philippe_starck_thinks_deep_on_design.html

Page 6: DESIGN THINKING What is it? How do you achieve it? How does it guide innovation?

Herman Miller

C2C Design for Mirra Chair

Page 7: DESIGN THINKING What is it? How do you achieve it? How does it guide innovation?

DOES C2C PROTOCOL REPRESENT INNOVATION?

Page 8: DESIGN THINKING What is it? How do you achieve it? How does it guide innovation?

How DfE Interacts with the Development Process

C2C Protocol and DfE are innovative enabling processes, but they also generate innovation across the board…

Page 9: DESIGN THINKING What is it? How do you achieve it? How does it guide innovation?

INNOVATION TYPOLOGYFROM Doblin Group, Chicago

FINANCE

Busi

ness

M

odel

Change in cost

structure, revenue from re-

use

Net

wor

ks a

nd

Allia

nces

Supplier cooperation

, help suppliers

with transition,

DfE database

PROCESSESEn

ablin

g Pr

oces

ses

DfE senior managers for every function,Steering

committee

Core

Pr

oces

ses

DfE assessme

nt

OFFERINGS

Prod

uct

Perf

orm

ance

DfE guidelines, training

the designers,

new materials

Prod

uct

Syst

emCan

disassemble,

reduce waste

Serv

ice

Bring products

back

DELIVERY

Chan

nel

Potentially new

retailers

Bran

d

Enviro friendlyPVC free

Cust

omer

Ex

perie

nce

Helping the environme

nt

What is missing in this keyboard for C2C to be fully operationalized?

Page 10: DESIGN THINKING What is it? How do you achieve it? How does it guide innovation?

PVC OR TPU?How to decide?

Page 11: DESIGN THINKING What is it? How do you achieve it? How does it guide innovation?

PVC or TPU for Mirra Chair

PVC• TPU too expensive, $6-

$11/chair increase in cost• Tooling requirements could

delay launch.• PVC is industry standard.• No infrastructure for

recycling• Sets a precedent for other

products.

TPU• TPU cost is trivial, $6 -

$11/chair in a $750 chair is insignificant.

• Consistent with goal of zero footprint, and with values and culture of company.

• Advantageous PR by contrasting with competitors.

• Have to do it sooner or later.

Page 12: DESIGN THINKING What is it? How do you achieve it? How does it guide innovation?

Lessons

• Operationalizing a strategic vision• Value captured through first-mover advantage

by leveraging process capability• Being part of the larger solution that

incorporates coordination across industries and societies

• Designing process and product for betterment of society, not just a new chair

• What happened?