Design Thinking Meetup #2 - User-Centered Process

Download Design Thinking Meetup #2 - User-Centered Process

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Mine and Piotr's presentation for the second Design Thinking Meetup in Warsaw. On the importance of empathy and observation.

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  • 1. Warszawa23.06.2014 Design Thinking Meetup #2 Andrzej Karel Piotr Olesiski

2. 2 3. 3 Sketch the perfect wallet 2 minutes 4. User Centered Process 4 5. 5 Process: HPI School of Design Thinking CCBY-NC-ND 4.0 Design Thinking 6. 6 Process: HPI School of Design Thinking CCBY-NC-ND 4.0 Design Thinking 7. 7 Daylight What is Design Thinking http://vimeo.com/90355541 Extreme users 8. 8 Extreme users 1) OXO 2) Daylight What is Design Thinking 9. Baby Mindset Keep asking WHY? Always be as curious as a child DESIGN THINKING MEETUP #2, WARSAW 9 10. Interview 11. Interview Conversation 12. Prepare: Questions Natural flow group questions Time for why? & tell me about the first time you... Try to be neutral Avoid pollster impression Conversation 13. Natural environement Observe ordinary Look != observe Practise! Be a detective in an everyday crime scene. Observation 14. Katrin Dribbish & Manuel Gromann 15. 15 Exercise 1. Sketch the perfect wallet 2 minutes 2. Find a partner 16. 16 Exercise 1. Sketch the perfect wallet 2 minutes 2. Find a partner 3. Interview each other 3 minutes each: Show your wallets What do you like about your wallet? Why, why, why () 17. 17 Exercise 1. Sketch the perfect wallet 2 minutes 2. Find a partner 3. Interview each other 3 minutes each: Show your wallets What do you like about your wallet? Why, why, why () 4. Sketch a new wallet for your parter 2 minutes 18. 18 Exercise 1. Sketch the perfect wallet 2 minutes 2. Find a partner 3. Interview each other 3 minutes each: Show your wallets What do you like about your wallet? Why, why, why () 4. Sketch a new wallet for your parter 2 minutes 5. Compare your 1st and 2nd wallet. Thoughts? 19. Follow us: facebook.com/100sdt facebook.com/designthinkingwarsaw facebook.com/servicedesignberlin Andrzej Karel Piotr Olesiski

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