DENISE MONTROSE8942 Elm Street • Brecksville, Ohio 44141216.225.5582 • dkmontrose@gmail.com

BUSINESS DEVELOPMENT MANAGEMENT

• Top producing sales professional with an extensive background and excellent history of closing sales; skilled at driving revenue and establishing relationships.

• Skilled at developing and implementing innovative approaches to project management, staff development and the resolution of problems; able to manage numerous projects simultaneously while developing creative, profit generating ideas.

• Strategically analyzes market trends, competition, contracts and clients to ensure an understanding of potential business deals. Equitable solutions are recommended only after evaluating options and resolving issues to meet both employer and customer expectations.

Client Relations • Business Development • Strategic Planning • International Business

Marketing/Business Strategies • Sales & Account Management • Pricing Analysis

Training & Development • Process Improvement • Management/Leadership

PROFESSIONAL EXPERIENCE

KUEHNE + NAGEL, Cleveland, OH • 2011-presentBusiness Development ManagerPursued the chance to work with an industry leading global freight forwarder to better serve my customers and to advance my career. • Represent the number 1 global sea freight forwarder in the world to plus million dollar accounts to determine opportunities for strategic business unit growth within the CLE market. • Offer the entire product line of services to new and existing businesses; ocean, air, contract, warehousing, road & rail and lead logistics; acting as the single point for the selling of all KN services and solutions across all business fields• Maintain close communication with both customer and KN’s operations to assure uniform understanding of customer expectations relative to operational solutions, timeline, costs and results.

PILOT FREIGHT SERVICES, Cleveland, OH • 2009-2011Account ManagerPursued the opportunity to join this privatly held, US owned, domestic and international transportation and logistcs provider to secure, cultivate, and manage new accounts throughout NE Ohio and NW Pennsylvania. • Developed and executed strategic sales and creative marketing efforts to enhance the company's outstanding customer service reputation that increases efficiency, improves profits, and enhances our client's competitive edge. • Established a schedule for personal calls and communication with account principals; identified particular needs, goals, and concerns at each account; planned and provided presentations and strategically met customer’s shipping needs.

• Demonstrated ways to enhance customer’s supply chain by offering additional services, such as: online tracking, tracing and document management, personalized/custom services, warehousing, inside-specialized delivery and trade-show transportation throughout our expedited-domestic network and international partnerships.

DENISE MONTROSE • denisemontrose@sbcglobal.net• Page 2 •

AGILITY LOGISTICS, Cleveland, OH • 2007- 2009Business Development ManagerApplied managerial, business, market and industry knowledge to advance the company plans for worldwide growth by exceeding 2007 business plan by 200%. • Identified and sold Agility’s service strengths and worked to overcome weaknesses; used business knowledge to exceed customer needs and expectations in an ever changing marketplace.• Engaged decision makers and business leaders who were looking for a partner in controlling their international freight; became a much needed and highly valued consultative resource for their supply chain needs. • Personally understood, analyzed and controlled our vendor contracts and costs and determined customer pricing and profit margin to maximize company earnings.• Optimized business relationships and used my negotiation skills to create new business opportunities with existing and prospective customers in the Ohio, Pennsylvania and Kentucky markets.

BAX GLOBAL, Cleveland, OH • 2005-2007Account ExecutiveEmbraced the opportunity to join this international transportation and integrated logistics service not only to secure, cultivate, and manage new accounts in this highly-competitive industry, but also to re-establish a rapport with and significantly develop previously-neglected business across Ohio and Pennsylvania. • Developed and executed sales and marketing efforts to highlight the company's outstanding reputation for providing an array of logistics processes that increase efficiency within the supplychain, improve costs, and enhance a client's business. • Consistently secured new projects and won bids, personally called on and communicated with account principals; identified particular needs, goals, and concerns at each account; planned and provided informative presentations; and strategically prepared competitive quotes.• As a result of exceptional skills in identifying new business opportunities previously overlooked by others and an ability to initiate and maintain long-term business relationships and client loyalty, earned placement in three distinctly-different service categories as one of the corporation's Top 10 Account Managers across the entire eastern division.

Other Endeavors

Business Manager, CHAMPION PERSONNEL SOLUTIONS, BACHRACH, CRABTREE & EVELYN and CASUAL CORNER GROUP

Education

URSULINE COLLEGE, Pepper Pike, Ohio, Bachelor of Arts, Magna Cum LaudeMiller Heiman, Certified in both Strategic and Conceptual Selling

CSCMP, Supply Chain Professional Certificaton, 11/11

Professional AffiliationsCSCMP, Counsel of Supply Chain Management Professionals, Member and CLE Board

MemberWITNEO, Northeast OH Organization of Women in International Trade, Board member/Membership

CommitteeNEOBIN, Northeast Ohio International Business Network, Member

Ursuline College Alumnae Board, Board MemberBrecksville Historical Association, Trustee