Delivering value through Services.

INFOBHANSystems, Services & Training

Qatar’s leading IT Services company

“ To provide products, services, training and solutions that are of international quality and standards, backed by full life cycle management and support, at lowest cost of ownership. ”

Vision

“Build and Maintain the IT best practices and processes”

Mission

Objectives

INFOBHAN – A Snapshot

• Streamlined to I.T. Infrastructure Support Services

• Expertise in Outsourced Data Center services.

• Hand in hand with technology leaders.

• Project oriented operations for performance delivery.

• ITIL guided Service Management Principles / Methodology.

• Professionals on Oracle, Lotus, CISCO, Intel, HP, Microsoft and Redhat

• Experts in solutions, products integration and support operations.

INFOBHAN -at a glance

More than 15 Years of Market Presence. 100 % Qatari owned company. Paid-up capital of 500,000 QRs. Streamlined to support services. Managed by ex-HCL/HP professionals. Expertise on BPO IT Skills & Technology. I.T. professional strength of 30 people. Genuine annual growth on resource and

revenue

Technology Landscape

The following is the subset of INFOBHAN’s technology landscape

IT Infrastructure

Networking

Security

Software

Linux

Storage

Access Control

Strategic Business Blocks

IT Infrastructure Solutions (IIS) Support Services Training (SST)

IT Infrastructure Repair and M maintenance Services (TRC)

IT Data Center and Service Desk Outsourcing Services (BPO)

IT Infrastructure Solutions

• Intel based Server and Desktop Computing Solutions

• ITIL based Service Desk Solutions

• Data Center and Storage Solutions

• Messaging and Fax Infrastructure Solutions

• VoIP, VPN and WAN Solutions

IT Outsourcing Services

• Repair Services• On-site Support

Services

• Service Desk Operations • Data Center Operations

• Server Operations

• Network Administration and Monitoring

• VoIP and Telephony

Human Resources

• More than 30 Engineers and Technicians.

• Qualified with International Certifications on Oracle, HP, Microsoft, RedHat, ITIL, CISCO, ISO, Hubbel and Symantec.

• Strong In-House Technical Support and Training.

• Well disciplined and morally guided work force.

• Responsible and Customer Oriented team.

• Fast adapting and quickly reporting force.

The Proud Customers

Skills

Data Center design and implementation. Active Directory design and implementation. Network Security design and implementation Scaleable network designs and

implementation VoIP deign and implementation. Oracle, MSSQL, MySQL Database

administration. Data Recovery and protection. Domain and Mail clustering, configuration and

troubleshooting skills TCP/IP based Routing design for complex

WAN/LAN.

Completed Major Projects & Contracts

No Client and Project Title Length of the project

1. Qatar Vinyl Co. – Data Center & Service Desk Unmanaged Operations, TDMS Controller

3 Years each

2. Qatar Steel– System, Network, Desktop and Helpdesk Outsource

6 Years

3. W.T.O. 4th Ministerial Conference – Network Infrastructure and Server Farm Supply and Implementation with 400 desktop user support

2 Months

4. QAPCO – Office Automation Helpdesk outsource 5 Years

5. Qatar Development Bank System, Desktop and Helpdesk Outsource

3 Years

6. Urban Planning and Development Authority – System Administration and Migration Outsource

2 Years

6. QP – Pipe Line Analysis Software Supply and Implementation.

1 Month

7. QAFCO - System, Desktop and Helpdesk Outsource 2 Years

8. British Council – IT Coordination and System Administration

6 Months

9. QTEL – Service Desk Technician Outsource 7 Years

10. GOIC - Service Desk Technician Outsource 3 Years