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1 1 DELIVERING QUALITY AND VALUE THROUGH SUPPLY CHAIN EXCELLENCE

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Page 1: DELIVERING QUALITY AND VALUE THROUGH SUPPLY CHAIN EXCELLENCE · Supply Chain Management function, operational colleagues are able to focus on delivering business as usual. Utilising

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DELIVERING QUALITY AND VALUE THROUGH SUPPLY CHAIN EXCELLENCE

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“Our team is here to improve supplier performance, reduce spend and realise potential supply chain savings.”

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Supply chain activity is fundamental to most organisations in terms of the potential contribution to their success, with most spending 40-50% of turnover on goods and services.

As a result, it is essential that this activity is regularly reviewed to assess whether this contribution is maximised.

By utilising our specialist expertise and applying the appropriate tools and processes, our Supply Chain Solutions offer a flexible service to identify opportunity, deliver improvement and provide governance within your supply chain to help you realise a best possible return on investment.

As one of only 80 business throughout the world that’s accredited as a Centre of Excellence by the Chartered Institute of Purchasing and Supply (CIPS), our team is here to improve supplier performance, reduce spend and realise potential supply chain savings

SOURCE

MANAGE

ADVISE

n Market Analysisn Supplier Assessmentn Category Strategyn Sourcing Strategyn Procurementn Relationship Mappingn Contingency Planningn Project Management

Underpinning all of this is a unique set of tools that we have developed as a result of our 15 years of experience in creating and managing FM supply chains, we call this Quantum.

n Performance Managementn Continuous Improvementn Supplier Developmentn Commercial Managementn Relationship Managementn Contract Managementn Supply Chain Governancen Issue Resolution/

Corrective Actionn Savings Realisation and

Tracking

n Consultationn Opportunity Assessmentn Best Value Analysisn Spend Analysisn Risk Assessmentn Benchmarkingn Root Cause Analysis

OUR SUPPLY CHAIN SERVICES

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SUPPLY CHAIN MANAGEMENTDriving improvement through ongoing strategic management.

To ensure that maximum value is driven from the supply chain it is critical that relationships are managed effectively and appropriately and that both performance and cost is managed strategically.

Through the application of a central Supply Chain Management function, operational colleagues are ableto focus on delivering business as usual. Utilising best practice tools and processes (the Quantum Toolkit), supported by a market leading performance management system, our Supply Chain Management team can drive continuous improvement, ongoing cost savings and manage supplier relationships at a strategic level.

THE QUANTUM TOOLKITThe Quantum Toolkit is a suite of management tools and systems for suppliers which forms the bedrock of our CIPS accreditation. Sodexo Property Solutions use this system to drive the operational excellence of your suppliers. We give suppliers the opportunity to become Quantum accredited, giving you the ultimate reassurance that you have the best supplier working with you.

SUPPLY CHAIN CONSULTANCYUnlocking hidden opportunities, enhancing efficiency and enabling cost savings throughout your supply chain.

Everything we do is focussed on improvement, whether this means improving performance and the quality of the services, improving value by driving out hidden cost and identifying savings opportunities, helping to improve your own capabilities, creating an environment and structure within which improvement can be defined, tracked and reported or ensuring that the output of your global facilities management services are standardised.

Working with our clients to understand not only what they want from their services but more importantly what they need, provides visibility of both opportunity and development needs. We have a proven track record with our clients, including numerous global brands, by applying our skills, knowledge and expertise through a series of key steps.

Do you want to improve operational performance?For a current retail client we increased first time fix rates from 53% to 80% and improved average order value costs by 12% through management alone

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ACHIEVING COMMON STANDARDS ACROSS YOUR PORTFOLIOWe have worked with multiple blue chip companies to appraise their FM services, processes and supply chains across their European portfolios, providing recommendations and a route map to achieving common standards, cost reduction and increased efficiency

COMMERCIAL MANAGEMENT

Making sure you always pay the right price

If you have a property related budget you can benefit from our Commercial Management services.

Our tiered approach to commercial management is focused on ensuring your final spend is as cost-effective as possible.

We ensure that all your spend, whether capital or revenue, planned or programmed will be commercially managed and you can be absolutely confident that your budget is being spent on the right things at the right price, essential if you are to successfully manage your budget and property estate.

Do you have a savings challenge?We have identified over £60m savings opportunities and delivered circa £35m savings for our clients in the last year

UNDERSTAND needs and aspirations

IDENTIFY and articulate current state

DEVELOP the plan and unlock the opportunity

THE SUPPLY CHAIN CONSULTANCY PROCESS

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WHAT’S SPECIAL ABOUT SODEXO PROPERTY SOLUTIONS?

One version of the truth As a central store for all data, Ai forms the hub of our asset management services. Ai collects real-time information from every corner of the asset management process, from helpdesk operators to building managers to supplychain contractors, and produces what we call one version of the truth – an overview of all activity across your estate and supply chain, in one place.

Ai enables us to be proactive not just reactive, at the touch of a button. For example, we use Ai to analyse work orders and isolate patterns of asset failure so that our customersavoid inconvenience and wasted cost.

THE BENEFITS AT A GLANCEn Our services give you back control

of your supply chainn Cost saving and cost avoidance

specialistsn Accredited as a Centre of Excellence

by the Chartered Institute of Purchasing and Supply

n Improved supplier performancen Cost-effective final spend due to

rigorous commercial managementn Robust procedures and managed

implementationn Proven record of success with

national and global clients

Are you paying the right price?Through rigorous commercial management and informed decision making we reduced or avoided client spend by over £18m in the last year.

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We have a proven track record with our clients, including numerous global brands

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Contact:Business Development Team Sodexo Property Solutions3200 Century Way, Thorpe Park, LeedsWest Yorkshire, LS15 8ZB

Tel: +44 (0) 113 821 6000Email: [email protected]

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©2013 Sodexo Holdings Limited

Registered in England under number 2987170

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