deliver a better shopping experience: consumer products and retail

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Deliver a Better Shopping Experience: Consumer Products and Retail

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http://tinyurl.com/omod67w : Discover how organizations can be the first to market with products and services that consumers want. Learn about how best-run organizations leverage buying behavior to drive new product creation, better inventory management, and personalized shopping experiences.

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Page 1: Deliver a Better Shopping Experience: Consumer Products and Retail

Deliver a Better Shopping Experience:

Consumer Products and Retail

Page 2: Deliver a Better Shopping Experience: Consumer Products and Retail

© 2013 SAP AG. All rights reserved. 2 Public

Deliver a Better Shopping Experience: Consumer Products and

Retail

TRUE PEOPLE POWER

Global middle

class is

booming

The path to

Purchase is

dynamic

Consumers

are living a

mobile life

Millennials

are in the

driver’s seat

Page 3: Deliver a Better Shopping Experience: Consumer Products and Retail

© 2013 SAP AG. All rights reserved. 3

Fact: An emerging global middle class will increase from 2 to

5 billion by 2030 and represents future global growth in

retail and consumer products

Implication: Companies will create strategies and programs we

never thought of to gain share of mind and wallet

Page 4: Deliver a Better Shopping Experience: Consumer Products and Retail

© 2013 SAP AG. All rights reserved. 4

Fact: The millennial generation will reach their late 30s in

2020 and overtake Baby Boomers in numbers and

spending power

Implication: Millennials are masters of the Internet, social media,

and mobile mediums – they are redefining your

engagement model

Page 5: Deliver a Better Shopping Experience: Consumer Products and Retail

© 2013 SAP AG. All rights reserved. 5

Fact: Consumers are living a mobile life and expect

engagement on their own terms

Implication: How retail and consumer products companies sell to

consumers has changed forever

Page 6: Deliver a Better Shopping Experience: Consumer Products and Retail

© 2013 SAP AG. All rights reserved. 6

Fact: The consumer path to purchase pays no

mind to channels

Implication: Retail and consumer products companies

will combine traditional, digital and mobile

shopping tools for a more precise impact

Page 7: Deliver a Better Shopping Experience: Consumer Products and Retail

© 2013 SAP AG. All rights reserved. 7

The collective result of these trends is the

unprecedented power of people – as

consumers, as employees, as citizens,

and as societies.

Page 8: Deliver a Better Shopping Experience: Consumer Products and Retail

© 2013 SAP AG. All rights reserved. 8

Fact: More than any other time – life is now

about change and how to keep up

Implication: Make a difference that matters for the

shopper and you’ll build truly strong

meaningful consumer loyalty

Page 9: Deliver a Better Shopping Experience: Consumer Products and Retail

© 2013 SAP AG. All rights reserved. 9

Engage with Mobile Shoppers

Appeal to the Millennial Generation

Provide Shopping Convenience

Capitalize on Emerging Global Middle Class

Create Social “Advocates”

Invest in Technology and Associates

Page 10: Deliver a Better Shopping Experience: Consumer Products and Retail

© 2013 SAP AG. All rights reserved. 10 Public

Largest home improvement

retailer outside the U.S.

Page 11: Deliver a Better Shopping Experience: Consumer Products and Retail

© 2013 SAP AG. All rights reserved. 11

“Our mission is to save your world from boring food.” - Alan Wilson

Connecting Inspiration To Action

Personalized Grocery

List and Pantry

One Click Purchase for Recipes and

Sale Recommendations

Decoding Flavor

and Cooking

Mode

Successful Meals Personalized Recipes

Recommendations

Page 12: Deliver a Better Shopping Experience: Consumer Products and Retail

© 2013 SAP AG. All rights reserved. 12 Public

Kingfisher Mike Bell, CIO

McCormick Jerry Wolfe, SVP, CMO, CIO

SAP Lauren Shanley, Graduate Academy

Page 13: Deliver a Better Shopping Experience: Consumer Products and Retail

© 2013 SAP AG. All rights reserved. 13 Public

My Runway

Drive Social Likes to In-Store Shopping

Page 14: Deliver a Better Shopping Experience: Consumer Products and Retail

© 2013 SAP AG. All rights reserved. 14

My Runway:

A new social fashion shopping experience for

Millennials

Co-innovate with SAP:

Let’s collaborate to refine My Runway for your brand

Page 15: Deliver a Better Shopping Experience: Consumer Products and Retail

© 2013 SAP AG. All rights reserved. 15 Public

© 2013 SAP AG. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG.

The information contained herein may be changed without prior notice.

Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.

National product specifications may vary.

These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and

SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in

the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other

countries.

Please see http://www.sap.com/corporate-en/legal/copyright/index.epx#trademark for additional trademark information and notices.