defining the problem developing innovative technological ... · freight broadcast truck online dock...

22
Company Confidential © 2009 TransCore. All rights reserved. All trademarks are the property of their respective owners. Defining the Problem Developing Innovative Technological Solutions Presented by Claudia Milicevic Senior Director & General Manager TransCore Link Logistics Corporation February 2010

Upload: others

Post on 09-Oct-2020

3 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Defining the Problem Developing Innovative Technological ... · Freight Broadcast Truck Online Dock Schedule Fuel Purchase (backhaul) Post Truck Offline Deliver ... Continuous Move

Company Confidential© 2009 TransCore. All rights reserved. All trademarks are the property of their respective owners.

Defining the ProblemDeveloping Innovative Technological Solutions

Presented by Claudia Milicevic

Senior Director & General Manager

TransCore Link Logistics Corporation

February 2010

Page 2: Defining the Problem Developing Innovative Technological ... · Freight Broadcast Truck Online Dock Schedule Fuel Purchase (backhaul) Post Truck Offline Deliver ... Continuous Move

Defining the Problem

• Paper excessive industry• Labour intensive industry• Just in time – ‘I need it yesterday!!!’• Where’s the freight? • Lack of reliable & timely information

Page 3: Defining the Problem Developing Innovative Technological ... · Freight Broadcast Truck Online Dock Schedule Fuel Purchase (backhaul) Post Truck Offline Deliver ... Continuous Move

Flashback from the 80’s-mid 90’s

• Yellow pages sales calls• Faxing equipment availability• Entirely reliant on paper• No visibility into mobile employees

Page 4: Defining the Problem Developing Innovative Technological ... · Freight Broadcast Truck Online Dock Schedule Fuel Purchase (backhaul) Post Truck Offline Deliver ... Continuous Move

Freight Matching Then

• Nightly faxes of available information• Lists of loads & trucks with contact info• Technology introduced

• Modems & DOS• 6,000 daily connections

Page 5: Defining the Problem Developing Innovative Technological ... · Freight Broadcast Truck Online Dock Schedule Fuel Purchase (backhaul) Post Truck Offline Deliver ... Continuous Move

The 90’s

• 1991 First web page created• 1993 Commercial Internet Providers• 1994 First search engine launched• 1995 E-commerce• 1998 Google launched

Page 6: Defining the Problem Developing Innovative Technological ... · Freight Broadcast Truck Online Dock Schedule Fuel Purchase (backhaul) Post Truck Offline Deliver ... Continuous Move

Innovations

Major transportation technology innovations resulting from Internet advancements:

• Freight Matching Solutions• Tracking Systems• Dispatch Applications• Online recruiting

Page 7: Defining the Problem Developing Innovative Technological ... · Freight Broadcast Truck Online Dock Schedule Fuel Purchase (backhaul) Post Truck Offline Deliver ... Continuous Move

Freight Matching Today

• Live data transfer• Integrated services from information & technology providers• Information to make qualified decisions

Page 8: Defining the Problem Developing Innovative Technological ... · Freight Broadcast Truck Online Dock Schedule Fuel Purchase (backhaul) Post Truck Offline Deliver ... Continuous Move

Freight Matching - Tomorrow

• Further Integrations • Automatic updates• Chat – online negotiation• Electronic documents transfer• Mobile Applications

Page 9: Defining the Problem Developing Innovative Technological ... · Freight Broadcast Truck Online Dock Schedule Fuel Purchase (backhaul) Post Truck Offline Deliver ... Continuous Move

Freight Matching - Tomorrow

• Customizable views• Mapping• Intranets • Private networks• Industry org.

indicators• Dispatch

Integrations

Page 10: Defining the Problem Developing Innovative Technological ... · Freight Broadcast Truck Online Dock Schedule Fuel Purchase (backhaul) Post Truck Offline Deliver ... Continuous Move

Freight Matching – Future

• No touch• Smart searches• Automated updates based on GPS coordinates• Recommended matches

• VOIP, voice chat or video chat• Electronic quotes & contracts• Electronic document exchange & PO• Online invoicing • Electronic payment with POD exchange• Freight matching full e-commerce

Page 11: Defining the Problem Developing Innovative Technological ... · Freight Broadcast Truck Online Dock Schedule Fuel Purchase (backhaul) Post Truck Offline Deliver ... Continuous Move

Trailer Tracking

Page 12: Defining the Problem Developing Innovative Technological ... · Freight Broadcast Truck Online Dock Schedule Fuel Purchase (backhaul) Post Truck Offline Deliver ... Continuous Move

Recent Trailer Tracking Advancements

• Reduction in Capital Costs• Longer Battery Life• Ease of Installation and Low Maintenance• Real Time Geo Fence Alerts• Advanced Sensors ( Temp, Fuel, Cargo, Door)

Page 13: Defining the Problem Developing Innovative Technological ... · Freight Broadcast Truck Online Dock Schedule Fuel Purchase (backhaul) Post Truck Offline Deliver ... Continuous Move

Trailer Tracking Future

• Container Tracking – Worldwide Chain of Custody• Package/Shipment Tracking – Integrated RFID • Wireless Sensors• Enhanced Security Features

Page 14: Defining the Problem Developing Innovative Technological ... · Freight Broadcast Truck Online Dock Schedule Fuel Purchase (backhaul) Post Truck Offline Deliver ... Continuous Move

In-Cab Communications Advancements

• Remote Vehicle Diagnostics• Driver Behavior Analysis• Electronic Driver Logs• Automated Arrival and Departure Notifications• Net Books and Touch Screen Devices for Drivers

Page 15: Defining the Problem Developing Innovative Technological ... · Freight Broadcast Truck Online Dock Schedule Fuel Purchase (backhaul) Post Truck Offline Deliver ... Continuous Move

In-Cab Communications Future

• Electronic Office for Driver• Automation – Reduce Paperwork• Safety and Compliance Benefits• Integrated services

•Advanced Road Conditions•Weather Conditions

Page 16: Defining the Problem Developing Innovative Technological ... · Freight Broadcast Truck Online Dock Schedule Fuel Purchase (backhaul) Post Truck Offline Deliver ... Continuous Move

Dispatch & Operations

Page 17: Defining the Problem Developing Innovative Technological ... · Freight Broadcast Truck Online Dock Schedule Fuel Purchase (backhaul) Post Truck Offline Deliver ... Continuous Move

Dispatch & Operations

• Integrated end-to-end solutions• Enable all systems to talk to one another – dispatch board,

satellite tracking, telematics, freight matching, customs, billing, & more

• Track profitability• ASP models

• Low cost solution for multiple offices• Remote employees

• Customer Requirements• Full disclosure• “Self-Serve on demand”

Page 18: Defining the Problem Developing Innovative Technological ... · Freight Broadcast Truck Online Dock Schedule Fuel Purchase (backhaul) Post Truck Offline Deliver ... Continuous Move

Dispatch & Operations

Many moving parts in the operation that one missed step could impact many other departments

Purchase

Equip

Title

License

Insure

Contract Inbound Freight Tender Order Match Available Routing Dispatch Billing Driver Settlement

Freight Receive Rate Confirmation Entry Equipment Optimization Dock Schedule Receive POD from Driver

Owner/Operator

Scenario:

(fronthaul) Assign Driver Schedule route Pickup Invoice Load Source Create A/P

Assign Trailer Del scheduled Track/Trace Issue Credit Claims

Spot Source Load Freight Negotiation Consolidate ltl (Satellite or other) Post to G/L Advances

Freight Broadcast Truck Online Dock Schedule Fuel Purchase

(backhaul) Post Truck Offline Deliver

Company Driver

Scenario:

Live Searches OSD

Create Payroll

Records

Tiered Escalation Track Claims

Search/Match Local

Search/Match Other: Cash Receipt Collections Carrier Payroll Accounts Payable Administration

Load Optimization Receive Payment Print Aged A/R

Driver Payroll

Scenario: Release Payments Maintain Vehicles (VMR)

Continuous Move Factoring Print Statements Generate Checks Print Checks Repair Orders

Check Credentials Enter Cash Receipt

Create/Send Past Due

Notices Manage deductions Post to G/L Preventative Maintenance

Broker Credit Process Adjustments Customer Acct Status

Generate Driver

Statements Print Aged A/P Parts Inventory

Post to G/L Manage Credit Limits

Owner Operator

Scenario: Print Check Register Fuel Tax Reporting

Receive Funds Transfer Invoice Write-off Generate Checks Transfer Funds Driver Compliance

Print Driver

Statements Driver Log Audits

Do not withhold taxes Vehicle Compliance

Fuel Purchase (Cards)

Business Analysis

Financial Statements

Page 19: Defining the Problem Developing Innovative Technological ... · Freight Broadcast Truck Online Dock Schedule Fuel Purchase (backhaul) Post Truck Offline Deliver ... Continuous Move

Online Recruiting

Driver

Shortage!!!

Page 20: Defining the Problem Developing Innovative Technological ... · Freight Broadcast Truck Online Dock Schedule Fuel Purchase (backhaul) Post Truck Offline Deliver ... Continuous Move

Online recruiting

• Proactively search for candidates• Prescreened candidates• Ranked 2nd by HR companies

as the most effective recruitingmethod

Page 21: Defining the Problem Developing Innovative Technological ... · Freight Broadcast Truck Online Dock Schedule Fuel Purchase (backhaul) Post Truck Offline Deliver ... Continuous Move

Online Recruiting Future

• Additional Services• Credential validation• Real-time drivers license verification service• Pre-employment screening

• Integrated with internal HR systems • Virtual HR tool kit for smaller companies

• Templates, how-to procedures, forms and more

Page 22: Defining the Problem Developing Innovative Technological ... · Freight Broadcast Truck Online Dock Schedule Fuel Purchase (backhaul) Post Truck Offline Deliver ... Continuous Move

Driving Forces for Innovation

• Revenue• Cost savings• Labour efficiencies• Back office productivity improvements• Improved Customer Service