defining markets and marketing environment adapting to the new market economy
TRANSCRIPT
Defining markets and marketing environmentAdapting to the new market economy
What is Marketing???
Target Market & SegmentationMarketMeta market Marketers and prospects
Needs, Wants DemandsProduct, ServiceBrandValueSatisfactionBrand Value Proposition
Transaction
Buyer Seller
Marketing ChannelsCommunication channelsDistribution ChannelsService Channels
CompetitionBrand competitionIndustry competitionForm competitionGeneric competition
Marketing MixProduct
VarietyQualityDesign FeaturesBrand namePackagingSizesServicesWarrantiesReturns
PRICEDiscountsAllowancesCredit termsRebates
PromotionSales promotionAdvertisingSales forcePublic relationsDirect MarketingInternet marketing
PLACEChannelsAssortmentsLocationsInventoryTransport
Marketing mix strategySales promotion
Advertising
Sales Force
PR
Direct mail, tele marketing, internet
company
Product services prices
Distribution channels
Target customers
The selling concept
Producer Products selling profits
Target market customer needs integrated marketing profits
Marketing concept
Adapting marketing to the new environment
New technological advances & new market forces creating New economy
How to sustain ?
New forcesDigitalization & ConnectivityDisintermediationCustomizationInudtry convergance
The new EraCustomer segment focused vs product focusCustomer lifetime value Vs transactionsStakeholders Vs shareholders360 degree marketingBrand building through Behavior VS
AdvertisingCustomer retention Vs customer acquisition
Measuring Customer SatisfactionUnder delivering & Overpromising