Welcome

Changing Organizational Change! International Conference on Sustaining Change Management 2005

December 12 – 14, 2005 – Vienna, Austria

to the International Conference on Sustaining Change Management 2005

Every profit and not for profit company has to adapt and change continuously in order to survive in the long run. The only question is, HOW – as most of the change processes are not successful or are not even brought to an end. And many of them don´t get any support or even acceptance by the executives. During our last 10 years of experience in change processes we have more and more come to the result that there is a chance to handle change successfully – if we change organizational change. And that means that we don’t only have to set other procedures in our companies, but that we also have to think differently. We aim at your realizing successful change also in your company. That´s why we have initialized this outstanding Practical Conference where we have brought together the world´s most important and innovative thinkers and have put together a programme that should provide answers to the most important challenges that internal experts – executives, leaders and internal HR experts – face at the moment and in the future. In this conference you will find no „oneway speeches“ – but lots of workshops, in which you can experience new models and approaches and work on your current situation, dealing with your special questions about change processes. You will work in small workshop groups directed by the world´s most renowned speakers and will be able to exchange your experiences with other participants coming from all over the world during our attractive frame program. We are looking forward to welcome you to this outstanding conference in Vienna! Mag. Sonja Radatz President Institute for Systemic Coaching and Training

Conference Themes:

December 12, 2005: Powerful future-oriented Change Approaches

December 13, 2005: Creating Sustaining Change in the Organization

December 14, 2005: Practicing Successful Change Management Tools

You will meet at this Conference…

CEOs, presidents and executives who want to ensure sustaining success by setting strategies and a structure that enable continuous change and effective knowledge management in their company

Leaders who aim at positive change and continuous adaptation to daily and future challenges in their team

Future oriented HR experts and internal consultants who want to support their company in successful change processes and in the creation of self-organized change structures in an efficient and effective way

Consultants and trainers who want to be or become powerful multiplicators in the creation of future- oriented change processes

The Program

Monday, December 12, 2005 Powerful Future-Oriented Change Approaches

Tuesday, December 13, 2005 Initiating Sustaining Change

From Inside the Company

Wednesday, December 14, 2005 Successful Change Tools in Practice

09.00-09.15 am

09.15-09.45 am

09.45-10.15 am

10.15 -11.15 am

11.15 am –1.30 pm 8 parallel Practical Work-shops – you work on your current situation!

Mag. Sonja Radatz (G/E): Opening Speech

Art in Rhythm (E): Welcome Ceremony

Break

Prof. Dr. Margaret Wheatley (E): Change in Networks: Working With Life´s Dynamics

1 Prof. Humberto R. Maturana (angefragt, E): Learning From the Continuous Adaptation of Living Systems 2 Joan Goldsmith and Kenneth Cloke (E): The End of Management and the Rise of Organizational Democracy 3 Prof. Dr. Christoph Mandl (G): Regarding Drastic Innovation As A Competence 4 Dr. Diana Whitney (E): Appreciative Inquiry 5 Mag. Sonja Radatz (G): The Evolutionary Change Model 6 Sylvia James (E): Whole-Scale Change 7 Richard and Emily Axelrod (E): The Conference Model 8 Franz Friczewsky (G): Circular Coherence – Creating Change From Inside Out

09.00- 09.45 am

09.45-10.15 am

10.15 am-1.00 pm 8 parallel Practical Work-shops – you work on your current situation!

Art in Rhythm (E): Interactive Introducing Workshop on the Day Topic

Break

1 Florian Fischer (G): From „Is“ to „Should be“: The Dynamized Polarity Profile 2 Mag. Sonja Radatz (G): How Leaders Can Successfully Initiate Change Processes 3 Dr. David Schmaltz und Dr. Amy Schwab (E): Brief Consulting: Using Your Self to Induce Systemic Change 4 Prof. Dr. Heinz K. Stahl (G): The Role of Middle Management in Change Processes 5 Dr. Art Kleiner, PhD (E): Mapping the Living Organization 6 Andrea Pitasi (E): Socially Constructing Wealth Through Intellectual Property Strategies 7 Dr. Pille Bunnell (E): Seeding Evolving Lineages for Conservation and Change

and one further workshop

09.00- 09.45 am

09.45-10.00 am

10.15-12.30 am 8 parallel Practical Work-shops – you work on your current situation!

Art in Rhythm (E): Interactive Introducing Workshop on the Day Topic

Break

1 Finn Voldtofte (E): World Café – Understanding the Magic in the Middle 2 Klára Hejduková (E): Managing Complex System Changes in Rising Dynamic Markets of the Central Europe 3 Dr. Michael Loebbert (G): Story Tools for Changes 4 Josef Oberneder, MAS, MSc (G): Knowledge Flow 5 Ing. Christian K. Mang, MBA (G): Big Steps – A Process Oriented Method For Stepping into New Futures 6 Christine Amon (G): Introducing Change as a Luxury Product 7 Renate Daimler (G): Title will be published later! 8 Jason Xijuan Hu (E): Title will be published later

1.30-2.45 pm Lunch 1.00-2.30 pm Lunch 12.30 am-1.45 pm Lunch

2.45-5.00 pm

8 parallel Practical Work-shops – you work on your current situation!

(coffee break in

between)

5.00-5.30 pm

1 Prof. Humberto R. Maturana (angefragt, E): Learning From the Continuous Adaptation of Living Systems 2 Joan Goldsmith and Kenneth Cloke (E): The End of Management and the Rise of Organizational Democracy 3 Prof. Dr. Christoph Mandl (G): Regarding Drastic Innovation As A Competence 4 Dr. Diana Whitney (E): Appreciative Inquiry 5 Sylvia James (E): Whole-Scale Change 6 Richard and Emily Axelrod (E): The Conference Model 7 Franz Friczewsky (G): Circular Coherence – Creating change from inside out 8 Dr. Christof Schmitz und Marlies Lenglachner (G): Solution Focused Change Management Break

2.30-5.15 pm

8 parallel Practical Work-shops – you work on your current situation!

(coffee break in

between)

5.15-5.30 pm

1 Florian Fischer (G): Self Organization as the Only Principle of all Life Processes2 Dr. David Schmaltz und Dr. Amy Schwab (E): Brief Consulting: Using Your Self to Induce Systemic Change 3 Prof. Dr. Heinz K. Stahl (G): The Part of Middle Management in Change Processes 4 Dr. Art Kleiner, PhD (E): Mapping the Living Organization 5 Andrea Pitasi (E): Socially Constructing Wealth Through Intellectual Property Strategies 6 Christian K. Mang, MBA (G): Transforming Unsuccessful Change Processes into Effective Projects 7 Dr. Pille Bunnell (E): Nurturing Evolving Lineages of Conservation and Change 8 Joachim Hipp (G): How To Use Innovation Bridges As Maps for Change Managers

Break

1.45-4.00 pm h

8 parallel Practical Work-shops – you work on your current situation!

(coffee break in

between)

1 Finn Voldtofte (E): World Café – Understanding the Magic in the Middle 2 Klára Hejduková (E): Managing Complex System Changes in Rising Dynamic Markets of the Central Europe 3 Dr. Michael Loebbert (G): Using Story Tools in Change Processes 4 Josef Oberneder, MAS, MSc (G): Knowledge Flow 5 Ing. Christian K. Mang, MBA (G): Big Steps – A Process Oriented Method For Stepping into New Futures 6 Christine Amon (G): Introducing Change as a Luxury Product 7 Renate Daimler (G): Title will be published later! 8 Jason Xijuan Hu (E): Title will be published later

5.30 – 6.30 pm Peter Senge: How to Change Organizational Change (Videoconference, can also be booked singularly)

5.30-8.00 pm Steve C. Lundin: Fish!™ Practicing the Fish!™ - Philosophy from famous Pike Place Fish Market in Seattle (Interactive Workshop, can also be booked singularly)

4.00-5.00 pm Art in Rhythm (E): Closing Ceremony

8.00 pm

Viennese Conference Ball Your participation includes 2 ball tickets Please order your tickets in advance (see reg. form)

from 8.00 pm

Dinner Buffet It´s time for an informal exchange of best practices! The buffet is included in the conference fee.

The Speakers Christine AMON Coach, international speaker and process consultant; leads the fields team coaching, project management and CRM at the ISCT. Intensive research; many publications.

Emily AXELROD Works as an international consultant and developped the „Conference Model” with Richard Axelrod. Co-Author (among others) of the book “The Conference Model”.

Richard AXELROD, MBA President of the Axelrod Group and the „School of Management“, developped the „Conference Model“ together with Emily Axelrod“. Author of several books.

Dr. Pille BUNNELL Is President of Life Works Environmental Consulting and Director of Hope Chest Int.Ltd. Over 100 publications on cybernetics and systemic management.

Kenneth CLOKE Director of the Center for Dispute Resolution. Mediator, arbitrator, international speaker, consultant and trainer, specializing in resolving complex conflicts, author of several books.

Renate DAIMLER Systemic Consultant, speaker specialized in experience-oriented personality development and team coaching. She finished the 4 years long curriculum in Structural Constellations (SyS) and authored 11 books.

Florian FISCHER Is co-founder and member of „MetaDesign“ and „Fischer & Scholz, Corporate Communications“ and supports as independent consultant and author change processes.

Franz FRICZEWKSI Coach, Trainer, Consultant, Author, is seen as one of the fathers of „Gesundheitszirkel“ in business (Berlin Model). From 1975 research and practice in the field of „human being-work-sanity“.

Joan GOLDSMITH Organizational consultant, coach, and educator for the past 35 years, specializing among others in leadership development, organizational change, and conflict resolution. Author of many books.

Klára HEJDUKOVÁ Consultant and internationally renowned speaker at Extíma in Prag/ Slovakia, accompanying international companies in change projects.

Joachim HIPP President of Wengel & Hipp – Institute for Systemic Organizational and Career Planning. Before that he worked as a consultant and trainer at ISB/ Germany. Many publications.

Sylvia JAMES Is one of the pioneers of Whole-Scale Change®. Over 25 years of experience in change processes. Co-Author of several books and many publications.

Dr. Art KLEINER, PhD Is research director of Dialogos and a faculty member at the NY University. Author of several books, i.e. “The Dance of Change” (1999) and “Who really Matters (2003).

Marlies LENGLACHNER is consultant for solution focused Systemic Managmeent and OD, Coaching & Mediation. Lecturer and Supervising Therapist at IFF & the University of Witten-Herdecke (G).

Dr. Michael LOEBBERT Has been consultant, coach, speaker and trainer fort he past 20 years, specializing in change management and leadership and culture change in change processes. Author of several books.

Steve C. LUNDIN Co-founder of the Fish!™ philosophy, internationally renowned speaker and consultant. Co-Author of several books, i.e. “Fish!™“ and „Forever Fish!™“.

Prof. Dr. Christoph MANDL Managing Partner of Metalogikon, international speaker and consultant. He supports the learning efforts of large groups and teams with Dialogos. Author of several books.

Ing.Christian K. MANG, MBA is systemic coach, trainer and consultant at the ISCT and leads the fields of self management, structural constellations and the coaching curricula there. Many publications.

Prof. Dr. Humberto MATURANA ROMESÌN Professor for Biology and Neurobiology at the University of Santiago de Chile. He co-founded the concept of Autopoiesis with F. Varela. International speaker. Author of many books.

Josef OBERNEDER, MAS, MSc Is Systemic Organizational Consultant, HR expert, (conference) speaker, and has already designed of dozens of large group interventions. He wrote many publications.

Andrea PITASI Is Consultant, speaker in the fields of Strategic Communication and Media and lecturer at the Universities of Pescara and Naples. Author of 35 publications, among them 7 books.

Mag. Sonja RADATZ is the President of ISCT and Chief Editor of the journal LO Learning Organization. International speaker, coach, process consultant. Author many publications, among them 3 books.

Dr. David A. SCHMALTZ is the Founder of True North pgs, Inc., creator of Brief Consulting™ and author of The Blind Men and the Elephant, Mastering Project Work (2003).

Dr. Christof SCHMITZ Is the President of Corporate Pragmatics, international speaker, consultant in change processes and lecturer at the University of Zurich. Numerous books and articles.

Dr. Amy SCHWAB is President of True North pgs, Inc., Brief Consultant, speaker, mentor, and experiential facilitator applying brief consulting techniques to create experiential interventions.

Peter SENGE, PhD Is Senior Lecturer at the MIT Massachussetts, Chairman of the SOL (Society for Organizational Learning, world-wide renowned speaker, consultant and book author.

Univ.-Prof. Dr. Heinz K. STAHL Formerly working as an international executive for the Unilever Group for many years, he is now a professor at the University of Economy, Vienna. Many publications.

Finn VOLDTOFTE Director of BDO ScanFutura A/S, introduced the café seminar in Denmark in 1995 with Juanita Brown and developed a practice for café dialogue that has since spread widely.

Prof. Dr. Margaret WHEATLEY Is President of the Berkana Institute and teaches as a Universitarian Professor all over the world radically new leadership methods and ideas. Author of several books.

Dr. Diana WHITNEY International speaker and AI-consultant, co-founded Appreciative Inquiry (AI) with David Cooperrider and others. She co-authored 2 books. Many publications.

Important details on the conference

Conference Language The conference language is English or German – depending on where the speakers come from. According to the number of participants we will provide costlessly so called “whispering translation” or Simultanean translation German/ English and English/ German.

Please tick off on the Registration form. Conference Fees Whole conference (registration & payment by April 30, 2005): EUR 590 + 20% VAT

Midterm booking (registration & payment from May 1 – June 30, 2005): EUR 790 + 20% VAT Late booking (registration & payment from July 1 – Nov. 25, 2005): EUR 990 + 20% VAT Participation fee at the conference/ or payment from Nov. 26, 2005): EUR 1.090 + 20% VAT

Special group discount (10 participants coming from one firm) 1 participant free of charge Student´s price (under 27): - 25% from respective price in

charge One-day-attendance (payment by April 30, 2005): EUR 249 + 20% VAT One-day-attendance (payment from May 1-June 30, 2005): EUR 290 + 20% VAT One-day-attendance (payment from July 1 – Nov. 25, 2005): EUR 390 + 20% VAT One-day-attendance (payment from Nov. 26, 2005): EUR 449 + 20% VAT

Booking only video conference with Peter Senge (Dec.12, 2005): EUR 69 + 20% VAT Booking only Fish! ™ workshop with Stephen Lundin incl. buffet): EUR 69 + 20% VAT

Extensive 4-course lunch buffet at the conference per day EUR 9,90 + 10% VAT (to be booked only together with your registration and latest by Nov.25, 2005)

*) Please note that the costs depend on the date of payment, not the date of booking! Terms/ conditions You will receive your booking confirmation and invoice immediately after your registration. The

Participation costs (medium-term or late booking) depend on the date of payment, not the registration date! By signing the registration form you will be definitely registered for the conference. By paying we will reserve your place in the conference. For cancellations by April 30, 2005 we will keep a fee of EUR 79. Between May 1, 2005 and August 31, 2005, 50% of the participant cost will be charged. Cancellations after August 31, 2005 are not eligible for a refund. Of course we accept in any of the cases that a substitute may be sent – even at the last minute. Cancellations must be received in writing. The organizer reserves the right to cancel or postpone the congress subject to natural disasters (i.e. hurricanes or earthquake), strikes, civil disorder, war, government regulations, curtailment of transportation facilities, acts of God, or other emergencies that make holding the event inadvisable, illegal, or impossible. Speakers are subject to change without notice even though this is not expected.

Hotels We have reserved rooms in hotels of different categories in the center of Vienna. Please check our website www.isct.net to find details and booking addresses!

Books We will sell most of the speakers´books at the conference – and in order to enhance an optimal preparation, we will send a literature list to the participants about a month prior to the conference.

Present your firm The conference foresees an optimal frame for presenting your own organization or sell goods/ at the conference! services. In order to meet different needs, we have foreseen different stall sizes.

Costs (Prices in EUR plus 20% VAT): 2 m² EUR 400,-- 12 m² EUR 1.200,-- 3 m² EUR 500,-- 18 m² EUR 1.800,-- 6 m² EUR 800,--

Cosponsored by

Institute for Systemic Coaching and Training Zielorientierte Entwicklung von Menschen, Teams und Unternehmen GmbH

Lange Gasse 65, 1080 Vienna, Austria - Europe Tel. (0043) 1 409 55 66, Fax (0043 1) 409 55 66 77

e-Mail: kongress@isct.net, website: www.isct.net

The Venue

The conference will take place in the heart of Vienna and will be chosen according to the expected number of participants. We will be happy to inform you about the venue about 2 months prior to the conference.

Registration Form for the International Conference on Sustaining Change Management 2005 Dec. 12 – 14, 2005 Vienna, Austria Yes, I registrate for

O the whole conference (Dec.12 – 14, 2005) O the video conference with Peter Senge (Dec. 12, 2005) only O the Fish! ™ workshop with Stephen Lundin (Dec. 13, 2005, incl. buffet) only O the conference on Dec.12, 2005 (one day attendance) O the conference on Dec.13, 2005 (one day attendance) O the conference on Dec.14, 2005 (one day attendance) O Yes, I am a student under 27 years. I attach a copy of my identity card and receive a special discount of 25%

O Yes, I want to registrate for the Viennese Conference Ball. Please reserve O one ball ticket free of charge O two ball tickets free of charge O Lunch (not included in the whole conference fee!) on

O Dec. 12, 2005 O Dec.13, 2005 O Dec.14, 2005 (cost: only EUR 9,90 + 10% VAT per day) Lunch includes an extensive 4-course hot buffet with vegetarian and non-vegetarian food. It can only be ordered when registrating – and latest by Nov. 25, 2005.

O Please foresee whispered interpretation for me (included in the price) Our terms and conditions: You will receive your booking confirmation and invoice immediately after your registration. The costs (medium-term or late booking) depend on the date of payment, not the date of booking! By signing the registration you will be definitely registered for participation in the conference. By paying we will reserve your place in the conference. For cancellations up to April 30, 2005 a handling charge amounting to Euro 79 per registration will be charged. Given cancellations between May 1, 2005 and August 31, 2005 50% of the participant cost will be charged. Cancellations after August 31, 2005 are not eligible for a refund. Of course we accept in any of the cases that a substitute may be sent – even at the last minute. Cancellations must be received in writing. The organizer reserves the right to cancel or postpone the congress subject to natural disasters (i.e. hurricanes or earthquake), strikes, civil disorder, war, government regulations, curtailment of transportation facilities, acts of God, or other emergencies that make holding the event inadvisable, illegal, or impossible. Speakers are subject to change without notice even though this is not expected. My dates Name(s): 1. Mrs/ Mr_________________________________________________________________________________

2. Mrs/ Mr_________________________________________________________________________________

3. Mrs/ Mr_________________________________________________________________________________

Organization/ Firm ______________________________________________________________________________

Position within org. ______________________________________________________________________________

Address O private O organizational

______________________________________________________________________________

Country/ Zip Code ______________________________________ Telephone ____________________________

E-Mail _______________________________________ Fax ________________________________

I pay by O Visa Card O Master Card

No. - - - CVC No.

Name of Card Holder ______________________________ Expiry date ____________________________________

O I want my name to be written into the participants list – a list which is given to all the participants at the conference. That means my name and address can also be used by other persons or firms for any purpose which has nothing to do with the organizing firm. (If you don´t want to be in this list just don´t cross here).

Date/ Place:_____________________________ Signature: ______________________________