Bupa Family OnlinePurchase Manual

10% Special Discount

for Saudi Aramco familieswhen purchased

online

Dear Aramco members,

We designed the Family Product solely for Saudi Aramco

employees and retirees to give them peace of mind and safety

through health plan that can be purchased for any of their

dependent family members who are not covered by Saudi Aramco

Medical Plan.

You can purchase the Family Product through our website, this will

also entitle you to a 10% discount exclusively for you.

You can finish your purchase in just a few minutes.

This manual will take you through a simple and smooth online

journey on how to purchase your plan with ease.

Follow the below step by step instructions.

9200 004 56

For more assistance contact our customer service

Ext: #8100

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5

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Family Product is communicated internally with Aramco employee If you are

interested, go to bupa.com.sa

Our support o�ce teamwill validate after receiving the documents within 2 working days after payment has been made

You will receive your membership pack and plan within 5 working days after

payment

SilverGold

Order Validation Point

• With no medical declaration, 1 working day

• With medical declaration, 2 working days

Start your online purchase

You can pay via SADAD

This is your online purchase journeyafter receiving your Family Product Overview

Let’s begin!

A. Home Page – Starting the quotation and purchasing order

B. Registration Page – Starting the quotation andpurchasing process

3. Choose AramcoFamily from thefamily tab

1. Click here toregister if you’re a new customer

Visit our website: bupa.com.sa

2. Click here to log into your account ifyou’re alreadyregistered

B. Registration Page – Starting the quotationand purchasing order

B. Registration Page – Personal Information

4. Click hereto purchase

5. Fill in the fields withsome informationabout you then click continue to proceed

B. Registration Page – Mobile Number Verification

C. Member List Page – Scheme Selection

6. Enter verificationcode sent via SMSto verify your mobilenumber

8. Click the icon tochange the start dateof the plan policy

7. Select the requiredschemeThe amount will change basedon scheme and member details

C. Member List Page – Changing the inception date

C. Member List Page – Adding members

9. Select the desiredinception date

10. Click update afterselecting the date

11. Click “Add member”to add member onthe list

12. Fill all fields thenclick Save button

13. Click here to modifymember’s list

C. Member List Page – Adding members

14. Click here todownload the medicaldeclaration form

15. Tick the box toconsent to terms andconditions

16. Click here toContinue

List enables you to edit member,add dependent or delete member

D. Medical Declaration Page – Uploading Medical Declaration

17. Fill in the medicaldeclaration form

Fill in the KYC (Know Your Customer) Medical Form

19. Click to downloadand complete theKYC (Know YourCustomer) form

20. UploadHouseholder ID &Family ID

21. Click here tosave files

18. Upload your medical declarationform that you filled and signed

D. Medical Declaration and Know Your Customer Form

D. Medical Declaration and Know Your Customer Form

22. Log in to revealthe quotation afteryour purchasedorder is processed

E. Order Processing

23. Log in after aday or two

F. Log In

Once your quote isprepared, this pagewill be displayed

27. Click here to viewfull detailed contractand network list

28. Click here to proceed

This is the total amount of your plan policy

24. Click here to edityour member’s list ifyou have any changes

25. Agree on Termsand Conditions

26. Click here toproceed

The contract downloaded is officiallysigned & stamped by us

G. Quotation Page

H. Agreement Page

29. Enter verificationcode received onyour mobile thenSubmit

H. Agreement Page – Mobile Verification

I. Payment Page – Fill in your National Address informationand Payment Method

30. Fill in the NationalAddress informationto receive your plan"Membership Pack"

In this page, you willsee your ordersummary

Save your SADADreference number

31. Select paymentmethodYou can pay through SADAD

32. Click here tocontinue or saveyour informationbefore logging out

Note that your order is saved andyou can access this page any timeby logging in.

J. Order Summary Page

For support contact us on the below

9200 004 56Customer service

Ext: #8100 Sunday to Thursdayfrom 8:30 am to 5:30 pm

Online live chat

Congratulations! You have successfully completed the step by step

guide of purchasing the Family Product. Now you can start your online purchasing journey with ease.

We will deliver your family medical plan after 5 days from date of payment.

on the electronic purchase site