DAVID GUSTAFSON WWW.LINKEDIN.COM/IN/DAVIDGUSTAFSON1 124 Tarkenton Ct. 214.476.8512Clayton, NC 27527 gus9058@msn.com

SUMMARY

District Manager who naturally leads by example and who coaches and develops employees into high performing, results driven teams in fast-paced, highly-competitive retail businesses. Self motivated with excellent analytical skills that effectively manage P&L. Experienced, proven Multi Unit Manager driving top line sales and bottom line profits by creating, developing and motivating top notch talented teams and implementing and executing best practices with a primary focus of world class customer service.

PROFESSIONAL EXPERIENCE

adidas-Group, Chicago, IL 2014-2015

Area ManagerManaged 16 stores multi-brands in IL, WI, IA, MN and IN, sales of $36MM. Managed and developed teams in multi brands, adidas, Reebok and Rockport stores. Increased sales from previous year by 8%, by focusing on service, in stocks and the

cultures around driving KPI’s Turned around underperforming doors through staffing, team development and

operational focus. Successfully opened 3 new locations before schedule by improving processes and

efficiency.

MICHAEL’S ARTS AND CRAFTS, Chicago, IL 1998 – 2013District Manager 2006 – 2013Managed 13 stores in Northern IL / Southern WI, sales of over $45MM. Hired and developed a talented management team. Provided effective communication between corporate and field. Held quarterly Manager / Sales meetings and weekly conference calls with 13 – 26 store management members. Consistently achieved sales plans through P&L management, staffing / service, inventory

management / merchandising, executing company directives. Opened, relocated or remodeled 12+ stores through effective project management and

leadership while working closely with corporate partners. Turned around underperforming stores by focusing on effective staffing, providing in-

depth business analysis, and implementing best practices for inventory management. Piloted / tested one of first “Next Gen” store models and rolled this out to every store in

district resulting in a complete staffing restructure that focused on a more productive and customer focused employee base.

Certified in Beyond Expectations (BE) Leadership Customer Service Program Store Manager 1998 – 2006 Managed stores in IL and NC. Managed all aspects of operations; P&L management, staffing / service, inventory managements / merchandising, executing company directives. Selected to manage one of top 5 sales volume stores by demonstrating outstanding

leadership, effective organization and change management skills delivering sales increases, year over year, 3 years in a row.

Motivated 30 – 50 associates to drive sales of $7MM+, annually, by demonstrating a fair and consistent leadership style, being respectful, having an open door policy, demonstrating open communication and implementing incentives.

KMART, Bolingbrook, IL & Carbondale, IL 1994 – 1998

Managed all aspects of merchandising, operations, customer service, and HR functions which directly affected sales.

EDUCATION

BS, Zoology, Southern Illinois University, Carbondale, IL