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Page 1: Data management - ey.comFILE/ey... · 4 | Data management Data A double edged sword Data is the basis of management. Poor data quality leads to serious business problems and puts

Data management

Page 2: Data management - ey.comFILE/ey... · 4 | Data management Data A double edged sword Data is the basis of management. Poor data quality leads to serious business problems and puts

B | Data management

Agenda1

2

3

4

Overview

Approach and methodology

Key benefits

Selected credentials

Page 3: Data management - ey.comFILE/ey... · 4 | Data management Data A double edged sword Data is the basis of management. Poor data quality leads to serious business problems and puts

3Data management |

Data management: Overview

Page 4: Data management - ey.comFILE/ey... · 4 | Data management Data A double edged sword Data is the basis of management. Poor data quality leads to serious business problems and puts

4 | Data management

DataA double edged sword

Data is the basis of management. Poor data quality leads to serious business problems and puts an organization at risk. Moreover, the volume of data is increasing rapidly, and organizations are having a difficult time in effectively managing it. The ability to maintain reliable data is becoming increasingly

important for a business to make strategic decisions.

Typical data issues Typical management challenges Potential business implications

• Poor data capture

• Duplicate master data

• Data inconsistencies

• Obsolete data

• Inaccurate source data

• Inappropriate data capture

• Inaccurate financial reporting

• Inability to identify fraud

• Inefficient business processes

• Poor business insights

• Sub-optimal business decisions

• Loss of market share

• Loss of customers

• Litigation/regulatory fines

• Financial instability

• Financial restatements

• Solvency issues

• Incorrect tax determination

Poor data quality and availability

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5Data management |

Data managementThe starting point

Our data management offering aims at ensuring that your data is in a position to be used effectively in enterprise systems and business analytics platforms. An independent review on data quality and reliability of data can provide you with reasonable assurance on data management, and helps in developing frameworks to ensure sustenance of quality of information.

Organizations, as well as regulators, across the world are collecting more and more data about their customers, the market and competition. Once stored, the data is often forgotten on servers where it remains as an untapped source of customer and market insight. Analytics can help harness the power of data stored in financial systems.

Organizations could also be facing data issues, such as:

• Having difficulty integrating multiple legacy systems

• Planning to implement new Enterprise Systems– Business Intelligence, ERP, CRM etc.

• Lack of master data creation processes, etc.

Page 6: Data management - ey.comFILE/ey... · 4 | Data management Data A double edged sword Data is the basis of management. Poor data quality leads to serious business problems and puts

6 | Data management

Approach and methodology

Page 7: Data management - ey.comFILE/ey... · 4 | Data management Data A double edged sword Data is the basis of management. Poor data quality leads to serious business problems and puts

7Data management |

Our approachData Quality Assessment

• Understand the “as-is” ERD, database schema and table structures in ERP• Understand from client any additional data requirements, mapping and transformations• Define and agree on data profiling objectives based on criticality of data tables• Identify the master tables and transaction tables that would require profiling

• Design customized data profiling tests• Identify data gaps between the as-is state and the requirements of the migration blue

print/data field mapping• Perform data profiling to check for data completeness, accuracy and data fitment to

future state • Identify dependencies and collate exceptions

• Report data quality issues/gaps to client team

Understand

Analytical testing

Report

Deliverables/Work products

• Data profiling results

• Electronic extracts of exceptional data records

Dependency

• Client to provide data extracts with checksum for profiling

• Client / Stakeholders to participate in management workshops on assessment findings

Note: The above approach is illustrative and needs to be co-developed with the client based on the client needs

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8 | Data management

Our approachData migration review

• Understand the migration blueprint• Understand sample datasets• Understand source and target tables along with data mapping• Understand transformations and business rules applied

• Design customized scripts to compare source and target data• Perform electronic data comparison testing on key fields/tables as per the business

rules/migration blue print• Compare exceptions with planned list of exclusions from migration

• Report data gaps arising from migration

Understand

Analytical testing

Report

Deliverables

• Data migration review report with detailed findings

• Electronic extracts of exceptional data records

Dependency

• Client to provide field level data mapping and business rules and transformation involved during migration

• Client to participate in management workshops on review findings

Note: The above approach is illustrative and needs to be co-developed with the client based on the client needs

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9Data management |

Data templates ScorecardsScripts Methodology

Data managementOur tools and accelerators

• Oracle and SAP templates for all major data objects

• 30+ script library to perform rapid data quality assessment and cleansing

• Scoring models and scorecards for data enrichment

• Tested methodology and procedures for various data activities and documentation

EY is well positioned to help organizations maintain and protect strategic data assets. Our in-house scripts for data will identify the following data anomalies for various masters across industries:

• Standardize names, addresses, and phone numbers

• Compare and identify mismatch between two systems

• Identify and review junk records

• Identify data inconsistencies and consolidation issues

• De-duplication, relationship discovery and merge

• Review of the defaults and standard business rules

• Automated row counts and statistics

• Audit error and detail report

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10 | Data management

Key benefits

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11Data management |

Key benefits

• Improve the alignment of data management activities with business objectives

• Increase the effectiveness of data governance and enhance the efficiency of operations and processes

• Provide an independent review on data quality and reliability of data conversion processes (if any)

• Master data enhancement and clean up

• Improving the return on investment on data and related technologies

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12 | Data management

Selected credentials

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13Data management |

Selected credentials

The client is a leading global pharmaceutical company, with its R&D, manufacturing and marketing offices in India, was in an endeavor to implement SAP across its global offices.

There were serious concerns about the quality of data existing in the legacy systems. These issues remained unaddressed and the client wanted to act on the data quality issues before migrating to SAP.

• Understood the current data sets and business processes and performed an assessment of “as-is” master data quality including Assets, AR, AP, GL, Vendors and Customers

• Identified data quality issues and analyzed the patterns in occurrence and causes for the same

• Developed a cleansing strategy roadmap for improving master data quality within the available timeframe for their finance and supply chain functions

• Managed the data quality improvement activities including setting up of data quality standards and data collection initiatives including inventory cataloguing

The client is a 16 billion dollar global provider of HR services with various lines of businesses such as temporary staffing, permanent placements, search & selection, HR solutions and in-house services

The client was migrating their financial system from Microsoft Dynamics (GP) to SAP. The client wanted to assess the data quality and perform data enrichment and review the data post migration.

• Assessed the data quality which included the duplicity and referential integrity tests and invoices to payments mapping

• Performed reconciliation between main ledger and sub ledgers– Fixed Assets, Accounts Payable, Salaries Payable, Accounts Receivable, Advance from Customers, Travel Advances and Trade Receivables

• Performed data mapping of chart of accounts in legacy system to SAP accounts

• Performed restructuring and reconciliation of revenue and cost of sales, based on profit centres, cost centres and business areas

Pharmaceuticals HR services

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14 | Data management

Selected credentials (cont’d.)

The client is a government run non-profit health care provider in the Middle East with the biggest chain of hospitals and is implementing an integrated suite of Oracle applications namely Finance, Supply chain and HR.

The legacy systems were not integrated thereby causing a lot of discrepancies between the data maintained by different departments. The client wanted to assess and cleanse the data before migrating to oracle.

• Performed a data quality check on the existing data sources across multiple systems including HR, Payroll, Recruitment, Visa and Timesheet systems

• Developed data cleansing scripts and charted a roadmap for the data collection of missing elements like supervisor hierarchy, approval authority levels, SSN, etc.

• Performed a data mapping of the legacy elements to Oracle ERP– Cost centres, positions, allowance elements, organizations

• Understood the business rules and performed transformations that cater to the needs of the new ERP– payroll elements, leaves and compensation structures

The client is an international home products company that designs and sells furniture in 34 countries. The client HR and Payroll data migrated from their legacy system to unified industry standard platform.

The client wanted to mitigate risks on the data available in their system. The client’s HR and finance group wanted an independent evaluation of the quality and reliability of the data migrated.

• Analytical tests were carried out for all key fields. The tests checked for accuracy of data migration and completeness of data in the old and new system

• The pre-audit reviews were used for identifying design level issues, data completeness issues and data mismatches

• The issues identified in the pre-audits were analyzed with the client to determine and fix the root resulting in minimal issues during the actual migration

• Data analytical/Data conversion tests were designed on data from a single country and was replicated to data sets received from the various countries

Healthcare Home products

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15Data management |

Our officesAhmedabad2nd floor, Shivalik Ishaan Near C.N. VidhyalayaAmbawadiAhmedabad - 380 015Tel: + 91 79 6608 3800Fax: + 91 79 6608 3900

Bengaluru6th, 12th & 13th floor“UB City”, Canberra BlockNo.24 Vittal Mallya RoadBengaluru - 560 001Tel: + 91 80 4027 5000 + 91 80 6727 5000 + 91 80 2224 0696Fax: + 91 80 2210 6000

Ground Floor, ‘A’ wingDivyasree Chambers # 11, O’Shaughnessy RoadLangford Gardens Bengaluru - 560 025Tel: +91 80 6727 5000Fax: +91 80 2222 9914

Chandigarh1st Floor, SCO: 166-167Sector 9-C, Madhya MargChandigarh - 160 009 Tel: +91 172 331 7800Fax: +91 172 331 7888

ChennaiTidel Park, 6th & 7th Floor A Block, No.4, Rajiv Gandhi Salai Taramani, Chennai - 600 113Tel: + 91 44 6654 8100Fax: + 91 44 2254 0120

Delhi NCRGolf View Corporate Tower BSector 42, Sector RoadGurgaon - 122 002Tel: + 91 124 464 4000Fax: + 91 124 464 4050

3rd & 6th Floor, Worldmark-1IGI Airport Hospitality DistrictAerocity, New Delhi - 110 037Tel: + 91 11 6671 8000 Fax + 91 11 6671 9999

4th & 5th Floor, Plot No 2B Tower 2, Sector 126 NOIDA - 201 304 Gautam Budh Nagar, U.P.Tel: + 91 120 671 7000 Fax: + 91 120 671 7171

HyderabadOval Office, 18, iLabs CentreHitech City, MadhapurHyderabad - 500 081Tel: + 91 40 6736 2000Fax: + 91 40 6736 2200

Jamshedpur1st Floor, Shantiniketan Building Holding No. 1, SB Shop Area Bistupur, Jamshedpur – 831 001Tel: +91 657 663 1000BSNL: +91 657 223 0441

Kochi9th Floor, ABAD NucleusNH-49, Maradu POKochi - 682 304Tel: + 91 484 304 4000 Fax: + 91 484 270 5393

Kolkata22 Camac Street3rd Floor, Block ‘C’Kolkata - 700 016Tel: + 91 33 6615 3400Fax: + 91 33 6615 3750

Mumbai14th Floor, The Ruby29 Senapati Bapat MargDadar (W), Mumbai - 400 028Tel: + 91 22 6192 0000Fax: + 91 22 6192 1000

5th Floor, Block B-2Nirlon Knowledge ParkOff. Western Express HighwayGoregaon (E)Mumbai - 400 063Tel: + 91 22 6192 0000Fax: + 91 22 6192 3000

PuneC-401, 4th floor Panchshil Tech ParkYerwada (Near Don Bosco School)Pune - 411 006Tel: + 91 20 6603 6000Fax: + 91 20 6601 5900

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ey.com/in

EY India@EY_India EY|LinkedIn EY India careers ey_indiacareers

About EYEY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. For more information about our organization, please visit ey.com.

Ernst & Young Associates LLP is one of the Indian client serving member firms of EYGM Limited. For more information about our organization, please visit www.ey.com/in.

Ernst & Young Associates LLP is a Limited Liability Partnership, registered under the Limited Liability Partnership Act, 2008 in India, having its registered office at 22 Camac Street, 3rd Floor, Block C, Kolkata - 700016

© 2018 Ernst & Young Associates LLP. Published in India. All Rights Reserved.

EYIN1807-004ED None

This publication contains information in summary form and is therefore intended for general guidance only. It is not intended to be a substitute for detailed research or the exercise of professional judgment. Neither EYGM nor any other member of the global Ernst & Young organization can accept any responsibility for loss occasioned to any person acting or refraining from action as a result of any material in this publication. On any specific matter, reference should be made to the appropriate advisor.

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Key contactsSandip Khetan Email: [email protected]

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