dashida williams 2016 resume
TRANSCRIPT
Dashida A. Williams122-F W. Victoria Ct Greenville, NC 27834/252-315-6674/[email protected]
ObjectiveMy objective is to build a career in which managing, and assisting others is at the center of what I do. It is important to me that the avenue I pursue further and, fine-tune me so that my work can help others as well as myself, advancing me to the highlight of my career.Skills SummaryCustomer Service Communication Goal-Orientated BillingSales Creativity Employee Development Accounts ReceivableMicrosoft Office Business Development Punctual SchedulingTeamwork Leadership Flexible Public SpeakingEducationWilson Community College- Wilson, NC August 2007-May 2010
College Transfer Student/3.4gpaEast Carolina University- Greenville, NC August 2010-May 2014
BS in Rehabilitation Services received May 9, 2014Work ExperienceMiller-Motte College Feb 2016-presentTitle: Admissions Representative
I help applicants through the application and admission process by helping them to assess their skills, education, and career goals in order to choose the best education program.
Review students’ applications for eligibility Provide information to students regarding courses offered and policies and procedures
Enterprise Holdings-Greenville, NC May 2014-Feb 2016Title: Assistant Branch Manager
Demonstrated high performance skills with customers as well as managing a staff of 7 while navigating in a fast past environment
Marketed to corporate businesses, body shops, insurance companies to gain business relationships that would generate company growth within the area
Recruited, assessed, and trained new employees to delivering exceptional customer service in the area, as well as handling direct bill accounts, new corporate leads, and working accounts receivable
Developed a strong organizational plan to help manage daily operations in the branch as well as balancing personnel hours between 2 branches and managing a team of people
Managed direct expenses and operating costs associated with three branches and generated more revenue by growing the fleet size in the branch
Radio Shack- Greenville, NC November 2008-May 2014Title: Assistant Manager
Recruited and trained new employees different techniques of selling and overcoming objections and giving outstanding customer service
Collaborated with District Manager, Manager, and associates to deliver maximum satisfactory service, growing the business, as well as working independently and maintaining quotas
Provided punctual, efficient, and accurate service while selling and explaining products to customers as well as managing personnel hours and a office staff of 6 while delivering maximum customer service
Volunteer Work Oak Haven Assisted Living-Greenville, NC January 2013- May 2013-I assisted people with Alzheimer’s and dementia with recreational activities to help control their moods by doing arts and crafts, reading, or playing games. Golden Living Center-Greenville, NC August 2013- December 2013-I assisted short term and long term residents with activities such as recreational activities, drawing, and bible study.InternshipNorth Carolina State Vocational Rehabilitation-Greenville, NC January 2014-May 2014-I worked with the substance abuse counselor, the deaf and hard of hearing counselor, as well as the school counselor and assisted with developing and IEP. I helped people with resumes, work skills, interviews, and helped them with long term employment.References are available upon request