Daryl GwynOffice 365 Technical SpecialistMicrosoft

Daryl.gwyn@microsoft.com

Microsoft Lync Online

Microsoft Unified CommunicationsConnect people in new ways, from any location and device

Ignore conversation

View presence within Microsoft® SharePoint®

Initiate IM with one click

Escalate to voice, video, or desktop sharing

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MailTipsAudio playback

Contextual contact options

Text preview of voice mail

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Customers Tell Us

IT needs to:

Simplify and reduce the cost of communications

Maintain compliance and prevent information leakage

Support many users with diverse needs

Extend existing investments

The business needs to:

Manage communications overload

Communicate with globally distributed customers and partners

Maximize productivity and innovation

Attract and retain talent

IT Pains Business Pains

Set the scene…Changing communication style

The use of enterprise 2.0 tools like blogs, microblogs, and social networking will indelibly affect the workplace

-HBR 2010

Authentication

Administration

Storage

Compliance

Unified Inbox & Presence

AudioConferencin

gE-mail and

CalendaringWeb

Conferencing Telephony

VideoConferencin

g Voice MailInstant

Messaging (IM)

Communications Today

Authentication

Administration

Storage

User ExperienceAuthentication

Administration

Storage

UserExperience

Authentication

Administration

Storage

User Experience

Authentication

Administration

Storage

UserExperience Authentication

Administration

Storage

User Experience

Authentication

Administration

Storage

UserExperience

Authentication

Administration

Storage

User Experience

Telephony and

Voice Mail

InstantMessaging

E-mail andCalendarin

g

Unified Conferencin

g: Audio, Video, Web

Future of Communications

On-Premises Hybrid In the Cloud

Redesigned Client – Lync 2010

Key Features

• Contact Cards• Unified Contact Store• Activity Feeds• Frequent Contacts• Conversation View• Social Connector• Location Features• Office & SharePoint Integration

Provide best-in-class end user experience and drive adoption

Lync Online – Key Features & Benefits At Launch

• Connect with others through Lync contact photos, activity feed, and interactive contact card in Office.

• Move easily from IM into online meetings, including audio, video, and screen sharing.

• Conduct online presentations including audio, video, screen sharing, and a virtual whiteboard.

• Invite external contacts to easily join online meetings via a PC or web-based client.

• Connect with customers and partners through IM, audio, and video federation.

Lync users can be hosted only on-premises or online (that is, they can’t split IM, conferencing, and voice)

Microsoft Lync Online – Capability Overview

Lync Online (Cloud)

Lync Server (On premises)

Future Release N/A

Lync Online – Enterprise IM & PC-to-PC Audio/Video

Lync Online (Cloud)

Lync Server (On premises)

• Rich presence• IM• PC-to-PC audio and video calling• Global address list (GAL) and skill search in SharePoint• Activity feed• Click-to-communicate in Office• Federation with Lync Server and Lync Online• Federation with Windows Live Messenger• Lync for Mac• Lync Web App for IM/Presence (Future)• Mobile phone clients (Future) • IM archiving (Future)

Enterprise IM and PC-to-PC Audio/Video

Lync Online – Conferencing (Online Meetings)

Enterprise IM

Lync Online (Cloud)

Lync Server (On premises)

√

√

• Multiparty PC Audio/Video• On-demand collaboration• Desktop sharing• Application sharing• Online meetings• Rich clients and web clients• Integrated PSTN audio conferencing

via partners

Conferencing

• Lync Online replaces Live Meeting in Business Productivity Online Suite (BPOS) as the conferencing solution

• Live Meeting service is available for existing customers during transition to Lync

Lync 2010 Client – Meeting Capabilities• On-demand meetings (one-to-one and multiparty)

– Move from Microsoft Outlook® to IM to full audio/video/data sharing session in a few clicks– Drag to quickly add contacts to online meetings

• Multiparty PC-based audio/video (up to 250 attendees)*– View participants and content at the same time

• Rich data sharing options– Screen sharing– Application sharing– Microsoft PowerPoint® upload

• With asynchronous viewing for participants– Virtual whiteboard– Polling– Q&A via IM window– Attachments (attendee handouts)

• Lobby for admitting attendees• Client-side recordings

* Multi-party A/V might be disabled in some countries in order to comply with regulatory requirements

Scheduling Online Meetings• Users can schedule Lync meetings through Outlook using the Lync Outlook plug-in.

– The Outlook plug-in is included as part of Lync client installation.– No Outlook Web App scheduling capability is available at Office 365 GA.– A web scheduler is planned for late 2011.

• Outlook delegation is supported for scheduling for online meetings• It is possible to append custom text to meetings invites using by the Exchange admin

– The original meeting invitation text cannot be customized

• Call landline phones and mobiles (PC-to-PSTN)

• Forward, transfer • Simultaneously ring another number• Exchange voice mail integration

Voice (Dial Tone)

Lync Online – Voice (Dial Tone in Lync)

Lync Online (Cloud)

Lync Server (On-premises)

• Voice becomes available in Lync Online after Office 365 GA• Requires separate service from a Telco partner to connect to the

public phone network (Phone numbers, PSTN termination)

PBX Replace

Future Release N/A

√

• Branch office appliance• Fax and analog devices• Automatic E911• Call Admission Control• Existing telephony integration• Call park, hunt groups

PBX Replace

PBX Replace Available in Lync Server Only

Lync Online (Cloud)

Lync Server (On premises)

N/A

• Cloud and on-premises coexistence options:• Lync Server integrates with Exchange Online (Office 365) for voice mail in

the cloud• Splitting groups of Lync users between Lync Server and Lync Online

available late CY11

Lync users can be hosted only on-premises or online (that is, they can’t split IM, conferencing, and voice)

Microsoft Lync Online – Capability Overview

Lync Online (Cloud)

Lync Server (On premises)

Future Release N/A

Any Questions?

Thanks!

© 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.