customer service central support · pdf filecustomer service central support guide ......
TRANSCRIPT
Customer Service Central Support Guide
If you have experienced a login issue or an error message due to which you are not able to access the Customer Service Central, we suggest logging off and back into the My Cisco Workspace in order to resolve.
Below, the instructions are listed on how to log out and re-login to the My Cisco Workspace If the issue still persists, please contact [email protected] for further assistance.
Alternatively, you may also reference the Portal FAQ and the Known Issues and Workarounds documents for additional information.
How to log off and back in you My Cisco Workspace
1) Click ‘Log Out’ at the top of the page
2) Once the log off process is completed, click “Cisco.com”
3) Select the My Cisco button to log back into your workspace again
4) Enter your username and password and click ‘Log In.’ Verify whether your issue has been resolved.