customer journey mapping software

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Customer Journey Mapping Software http://goo.gl/nvwO19

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Page 1: Customer Journey Mapping Software

Customer Journey Mapping Software

http://goo.gl/nvwO19

Page 2: Customer Journey Mapping Software

Journey Map SupportA great first step to take is to map out the journey

your customer takes when dealing with your organization. Successful customer journey mapping exercises consider different customer personas, emotional components of the experience, moments of truth and various channels of communication.

Customer Journey Maps is also a great platform to foster collaboration amongst team members and to unite all stakeholders towards a new service mindset. Get all the confidence you need with CX Groups Mapping support.

Page 4: Customer Journey Mapping Software

Journey Mapping PriceTraining & Consulting Price: $399

Mapping Software: $35 (single user p/m) $65 (unlimited p/m)

What we will doConduct a 30 min call with you to understand your business &

projectPerform a 1 hour online training sessionProvide you with a software to map your Customer Journey

Conduct 2 additional 30 min calls to coach you as you move along the Customer Journey Mapping Exercise in your company.Be available for support via email.

What need to do Participate in a 30 min call to give us your requirements

Participate in a 1 hour online training Use the Customer Journey Mapping software Drive the mapping process within your company.

Page 5: Customer Journey Mapping Software

Customer Mapping

Page 6: Customer Journey Mapping Software

Orientation Call with a CX Consultant

Don’t know where to start? No problem. Take the initiative and talk to one of our CX Consultants, entirely without any commitments. We love exploring new challenges and bringing newcomers into the CX realm.

That is our passion. Learn from us about what it takes for businesses to improve their Customer Experience. Is is t a 3 month initiative or a 3 year initiative? What are the most easiest things a company can do that will bring about the most tangible effects? What are the pitfalls? Get in touch today to find out more.

Page 7: Customer Journey Mapping Software
Page 8: Customer Journey Mapping Software

Contact – CX Group

North America2701 S Bayshore Drive, #303Coral Gables 33133Florida, United StatesT & SMS: +1 (305) 985 5550Web - http://www.cxgroup.coWeb - http://goo.gl/nvwO19