COMUNICARE PROFESIONALA IN LIMBA MODERNA

COMUNICARE PROFESIONALA IN LIMBA MODERNAWELCOMING A PATIENT ON ADMISSIONABOUT THE HOSPITALIN THE PATIENTS ROOMWelcoming a patient on admission

Which of the following things a nurse does when a patient arrives in hospital:

Shows the patient around the wardPuts on the patients identity (ID) braceletGets the patient lunchChecks the patients detailsGets the patient a cup of teaShows the patient how to use the nurse call buttonHelps the patient change into pyjamasTakes the patients observationsGreeting the patient A. Introduction formulas:Hello. Im your nurse. My name is M. Sanchez. Good morning. Im your nurse, nurse MillerWelcome to HE General HospitalIll be taking care of you.Were going to take good care of you

B. Explaining the patients room:Room content: a bed a pillow a blanket drawers a restroom a table a closet a window a curtain a TV a sink chairs

When explaining a room, we use language like: Here is Here are This is These are Over there is Over there are

When we want to tell the patient what they can do we use: You may You can You may use this phone. You can put your things in the drawers.

Try introducing yourself and explaining about the room you are in:Example: Nurse: Hello, Mr. Riggs. Im you nurse, nurse Miller. Welcome to HE General Hospital. Ill be taking care of you. Patient: Nice to meet you, nurse Miller. Nurse: Im going to take you to your room, now. Patient: Ok, great. Nurse: This is your room.

Take a look at this patients room. Can you name everything that you see?

Can you explain these rooms?Practice the conversation again using all of these rooms. Add anything you can to the conversation

Match the abbreviations from an identity (ID) bracelet (1-4) to their meanings (a-d): DOBa. hospital number2. Hosp. No.b. admission date3. ADMc. doctor4. Dr.d. date of birth

basin bed panI.V.poleexamination table

stretcher disinfectant defibrillator heart rate monitorAbout the hospital

Dialogue :

Nurse: How are you feeling today?Patient: Im OKNurse: Whats wrong?Patient: I have a headache.Nurse: Im sorry to hear that. Ill let you doctor know. Id like to explain about the hospital. Please tell me if you get tired. OK?Patient: OK.Nurse: Admitting and the pharmacy are on the 1st floor. Cardiology is on the 4th floor and radiology is on the 3rd floor.Patient: What is radiology?Nurse: Radiology is the place where patient have x-rays taken. There is a waiting room on the 2nd floor and there is a nurses station on each floor. Do you have any other questions?Patient: Yes. Where is the cafeteria?Nurse: The cafeteria is on the 2nd floor. If you have any other question dont hesitate to ask.Patient: Great. Thank you.

Key phrases

A. There are several ways to say the same thing: Whats wrong? Whats the matter? Im sorry to hear that. Thats too bad. Ill let the doctor know. Ill tell your doctor.

B. In response to How are you feeling? a range of answers are possible: terrific, great, good (better), fine, OK, bad(worse), awful, terrible Im good. I feel good. Im OK. I feel OK. Im better. I feel better.

C. When explaining a problem or complication we use have to explain problems or ask about problems:

I have the flue. Do you have a rash? I have a cough. Do you have a stomachache? I have a fever. Does he have an earache? I have a cold. Does she have a sore throat?

Some other potential problems: a burn a sprain itchy eyes a backache a broken arm a runny nose a cut a bruise a stuffy nose a fracture a headache an infectionTry matching the following examples: cardiology the place where babies are born ophthalmology the place where you get your medicine maternity the place where doctors check your eyes pediatrics the place where doctors perform operations the pharmacy the place where heart patients go surgery the place where children are treated

Finish the sentences choosing the correct explanation: You can get something to eat at the waiting room You can fill out your paperwork at the cafeteria You can get blood work done at the laboratory You can find a nurse at admitting You can wait for your family in the nurses stationIn the patients room

Dialogue :Nurse: Now, Mr. Riggs, do you have any questions?Patient: Yes. What is this?Nurse: Thats the nurse call button. Use it to call a nurse.Patient: Great.Nurse: And, this remote will adjust the bed. Just push these buttons to change the height.Patient: Thank you very much.

D. Explaining how to use something: for an action: for a thing: use____ to push______ for turn___ to dial______ for..

Some useful verbs: push put__ in open fill pull close put__ on empty lift tear turn on turn off change twist take off adjust squeeze remove call stop

Take a look at this everyday items. Can you explain how to use these?