Current Resume May 2016-11

Download Current Resume May 2016-11

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<ul><li><p>(512)517-6995 </p><p>jillian.fennell@gmail.com </p><p>Round Rock, TX 78681 </p><p> Jillian Fennell Administrative Assistant &amp; Allied Healthcare Professional </p><p>Cross-trained administrative and clinical medical assistant seeking a full-time position, with potential part-time </p><p>initiation period. Self-motivated to provide thorough, accurate and professional customer service while adhering </p><p>to established goals and ensuring compliance to company policies and processes. Consistently detail-oriented, </p><p>resourceful, personable, organized, professional, intuitive and adaptable contribution of a reliably strong work-</p><p>ethic in both independent and team roles amidst a changing work environment. </p><p>SKILLS -Reliable Time-Management, Critical-Thinking and Problem-Solving Amongst Competing Priorities </p><p>-Microsoft Office Proficiency (Word, Excel, PowerPoint, Outlook) </p><p>-Office Equipment Use (print, scan, fax, multi-line telephone, etc.) </p><p>-Data Entry and Computer Software Use (eClinicalWorks (EMR) and LawBase (litigation database) </p><p>-Polite Correspondence, Telephone Etiquette and Personable Conflict Resolution </p><p>-Knowledge of Medical Terminology and Basic Insurance and Billing Procedures </p><p>-Effective Communication, Active Listening and Appreciation for Constructive Criticism </p><p>-Honest application of medical law and ethics including HIPAA and OSHA regulation compliance </p><p>CERTIFICATIONS </p><p>Certified Medical Administrative Assistant National Healthcare Association - January 2013 to January 2017 - Certification# C3M5H6G6 </p><p>Certified Clinical Medical Assistant National Healthcare Association - December 2012 to December 2016 - Certification# K7D9G3Q2 </p><p>Certified Phlebotomy Technician National Healthcare Association - January 2013 to January 2017 - Certification# B8E6M5S7 </p><p>Certified Healthcare CPR/AED, First Aid, and Bloodborne Pathogens American Health Care Academy - January 2015 to January 2017 - Certification# A875290 </p><p>Certified Mental Health First Aid USA February 2015 to February 2018 </p><p>EDUCATION </p><p>Associate of Science in Medical Office Management Virginia College - Austin, TX (2011 to 2012) </p><p>Degree Incomplete (Exercise Sports Medicine, Pre-Athletic Training &amp; Pre-Nursing) Texas State University - San Marcos, TX (2007 to 2011) </p><p>WORK EXPERIENCE Medical Receptionist &amp; Clinical Assistant Texas State University Student Health Center - Round Rock, TX - March 2015 to Present </p><p>Maintain a professional demeanor and environment; Greet patients upon arrival; Verify patient </p><p>demographic and insurance information and benefit eligibility; Address and route incoming phone calls to </p><p>appropriate extension; Call patients and pharmacies at the provider's request; Fax protected health information </p><p>to internal and external resources as assigned; Accurately document medical and administrative information in </p><p>patient's electronic medical record (eClinicalWorks); Maintain hospitality of reception and clinical areas </p></li><li><p>(512)517-6995 </p><p>jillian.fennell@gmail.com </p><p>Round Rock, TX 78681 Medical Administrative Assistant Mueller Law, PLLC - Austin, TX - March 2013 to December 2014 </p><p>Electronic data entry, clean-up and maintenance amidst transition to a new database and multitasking of </p><p>various projects as assigned; adherence to strict court ordered deadlines for submission of paperwork and data </p><p>collection; client correspondence including initial and ongoing health status interviews; medical record </p><p>assessment and application to product liability settlement structures; preparation of medical records and other </p><p>documents for use in deposition and some trial settings by attorneys, expert physician witnesses, and paralegals; </p><p>contributions to the submission of expert reports to the court as evidence; pathology specimen intake, </p><p>maintenance, and shipment to outside facilities for analysis </p><p>Medical Office Management Externship Hormone Wellness Center of Texas - Austin, TX - September 2012 to November 2012 </p><p>ADMINISTRATIVE responsibilities including: greeting and signing in patient upon arrival including </p><p>verification of demographic information; patient account reconciliation including payment transaction and </p><p>documentation; acquisition of current symptoms and updating chief complaint in patients medical record; </p><p>proper completion of lab request forms including faxing, receiving, and entering lab results in patient chart as </p><p>well as electronic medical record </p><p>CLINICAL responsibilities including: verification of patient identification; obtain vitals and </p><p>mensuration; patient preparation and education; disinfection of exam rooms after each patient and sterilization </p><p>of instruments; phlebotomy; medication verification and administration of injections; maintenance and </p><p>inventory of clinical supplies </p><p>Receptionist Travelodge - San Marcos, TX - August 2008 to June 2010 </p><p>Book reservations in electronic scheduler; call to confirm reservations; Answer multi-line telephone and </p><p>route calls to appropriate extension; Tender cash and electronic monetary transactions; Greet and check-in </p><p>guests; Customer service and conflict management; Monitor and maintain front desk area </p><p>MEMBERSHIPS National Healthcare Association December 2012 to Present </p><p>National Honor Society Fall 2012 to Present </p><p>Alpha Beta Kappa National Honor Society December 2012 to Present </p><p>AWARDS President's List at Virginia College, Austin, TX in Summer 2011 &amp; 2012, Fall 2011 &amp; 2012 &amp; Winter 2012 </p><p>Perfect Attendance at Virginia College, Austin, TX in Summer 2012, Fall 2012 &amp; Winter 2012 </p><p>Dean's List at Texas State University, San Marcos, TX in Fall 2009 </p></li></ul>