Current Resume May 2016-11

Download Current Resume May 2016-11

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  • (512)517-6995

    jillian.fennell@gmail.com

    Round Rock, TX 78681

    Jillian Fennell Administrative Assistant & Allied Healthcare Professional

    Cross-trained administrative and clinical medical assistant seeking a full-time position, with potential part-time

    initiation period. Self-motivated to provide thorough, accurate and professional customer service while adhering

    to established goals and ensuring compliance to company policies and processes. Consistently detail-oriented,

    resourceful, personable, organized, professional, intuitive and adaptable contribution of a reliably strong work-

    ethic in both independent and team roles amidst a changing work environment.

    SKILLS -Reliable Time-Management, Critical-Thinking and Problem-Solving Amongst Competing Priorities

    -Microsoft Office Proficiency (Word, Excel, PowerPoint, Outlook)

    -Office Equipment Use (print, scan, fax, multi-line telephone, etc.)

    -Data Entry and Computer Software Use (eClinicalWorks (EMR) and LawBase (litigation database)

    -Polite Correspondence, Telephone Etiquette and Personable Conflict Resolution

    -Knowledge of Medical Terminology and Basic Insurance and Billing Procedures

    -Effective Communication, Active Listening and Appreciation for Constructive Criticism

    -Honest application of medical law and ethics including HIPAA and OSHA regulation compliance

    CERTIFICATIONS

    Certified Medical Administrative Assistant National Healthcare Association - January 2013 to January 2017 - Certification# C3M5H6G6

    Certified Clinical Medical Assistant National Healthcare Association - December 2012 to December 2016 - Certification# K7D9G3Q2

    Certified Phlebotomy Technician National Healthcare Association - January 2013 to January 2017 - Certification# B8E6M5S7

    Certified Healthcare CPR/AED, First Aid, and Bloodborne Pathogens American Health Care Academy - January 2015 to January 2017 - Certification# A875290

    Certified Mental Health First Aid USA February 2015 to February 2018

    EDUCATION

    Associate of Science in Medical Office Management Virginia College - Austin, TX (2011 to 2012)

    Degree Incomplete (Exercise Sports Medicine, Pre-Athletic Training & Pre-Nursing) Texas State University - San Marcos, TX (2007 to 2011)

    WORK EXPERIENCE Medical Receptionist & Clinical Assistant Texas State University Student Health Center - Round Rock, TX - March 2015 to Present

    Maintain a professional demeanor and environment; Greet patients upon arrival; Verify patient

    demographic and insurance information and benefit eligibility; Address and route incoming phone calls to

    appropriate extension; Call patients and pharmacies at the provider's request; Fax protected health information

    to internal and external resources as assigned; Accurately document medical and administrative information in

    patient's electronic medical record (eClinicalWorks); Maintain hospitality of reception and clinical areas

  • (512)517-6995

    jillian.fennell@gmail.com

    Round Rock, TX 78681 Medical Administrative Assistant Mueller Law, PLLC - Austin, TX - March 2013 to December 2014

    Electronic data entry, clean-up and maintenance amidst transition to a new database and multitasking of

    various projects as assigned; adherence to strict court ordered deadlines for submission of paperwork and data

    collection; client correspondence including initial and ongoing health status interviews; medical record

    assessment and application to product liability settlement structures; preparation of medical records and other

    documents for use in deposition and some trial settings by attorneys, expert physician witnesses, and paralegals;

    contributions to the submission of expert reports to the court as evidence; pathology specimen intake,

    maintenance, and shipment to outside facilities for analysis

    Medical Office Management Externship Hormone Wellness Center of Texas - Austin, TX - September 2012 to November 2012

    ADMINISTRATIVE responsibilities including: greeting and signing in patient upon arrival including

    verification of demographic information; patient account reconciliation including payment transaction and

    documentation; acquisition of current symptoms and updating chief complaint in patients medical record;

    proper completion of lab request forms including faxing, receiving, and entering lab results in patient chart as

    well as electronic medical record

    CLINICAL responsibilities including: verification of patient identification; obtain vitals and

    mensuration; patient preparation and education; disinfection of exam rooms after each patient and sterilization

    of instruments; phlebotomy; medication verification and administration of injections; maintenance and

    inventory of clinical supplies

    Receptionist Travelodge - San Marcos, TX - August 2008 to June 2010

    Book reservations in electronic scheduler; call to confirm reservations; Answer multi-line telephone and

    route calls to appropriate extension; Tender cash and electronic monetary transactions; Greet and check-in

    guests; Customer service and conflict management; Monitor and maintain front desk area

    MEMBERSHIPS National Healthcare Association December 2012 to Present

    National Honor Society Fall 2012 to Present

    Alpha Beta Kappa National Honor Society December 2012 to Present

    AWARDS President's List at Virginia College, Austin, TX in Summer 2011 & 2012, Fall 2011 & 2012 & Winter 2012

    Perfect Attendance at Virginia College, Austin, TX in Summer 2012, Fall 2012 & Winter 2012

    Dean's List at Texas State University, San Marcos, TX in Fall 2009