culture journeys

13
© 2012 MetricStream, Inc. All Rights Reserved. Culture Journeys #CultureCode Dheeraj Prasad, Vice President – HR, Customer Advocacy & Production Engineering http://www.linkedin.com/in/dheerajprasad @dheeraj_prasad www.culturejourneys.blogspot.com

Upload: dheeraj-prasad

Post on 11-Aug-2014

1.133 views

Category:

Career


0 download

DESCRIPTION

Culture Journeys is a framework for organizations to help its employees learn and adapt to its culture. This blog is an attempt to share the learning stages, road maps and ways to help talent to navigate the way to achieve their career goals, align and adapt to the corporate culture.

TRANSCRIPT

Page 1: Culture Journeys

© 2012 MetricStream, Inc. All Rights Reserved.

Culture Journeys #CultureCode Dheeraj Prasad, Vice President – HR, Customer Advocacy & Production Engineering

http://www.linkedin.com/in/dheerajprasad

@dheeraj_prasad

www.culturejourneys.blogspot.com

Page 2: Culture Journeys

© 2010 MetricStream, Inc. All Rights Reserved.

Agenda

What is Culture

GRC Culture

An Analogy for Organization Culture

New Joiner Conditions For Performance Success

Ways to learn a new Culture

A Model to Learn Adapt To A New Culture

The MetricStream Way

Exercise – The Culture Coin Test

Page 3: Culture Journeys

© 2012 MetricStream, Inc. All Rights Reserved.

What is Culture?

Integration Differentiation

Segmentation

Culture is a common programmable code of shared values and beliefs!

Page 4: Culture Journeys

© 2013 MetricStream, Inc. All Rights Reserved.

GRC Culture – A Foundation For Corporate Governance

Page 5: Culture Journeys

© 2013 MetricStream, Inc. All Rights Reserved.

• As per AMR, US companies will spend $29.8B on GRC in 2010• “GRC in 2010: $29.8B in Spending Sparked by Risk, Visibility, and

Efficiency” AMR Research/Gartner, November 2009

• Gartner has forecast a compound annual growth rate for the GRC market of approximately 20% through 2011

• Gartner Report Highlight, January 2008

• Forrester estimates $9.3B spend on GRC Technology– $2.2B on GRC Information/Content and $40.6B on GRC Professional

Services in 2008• Forrester Research 2008 GRC Drivers, Trends and Market

Directions – March 2008

GRC Market Opportunity

Page 7: Culture Journeys

© 2012 MetricStream, Inc. All Rights Reserved.

Weather is what conditions of the atmosphere are over a short period of time, and climate is how the

atmosphere “behaves” over relatively long periods of time.

Weather is measured in terms of temperature, humidity, precipitation,

cloudiness, brightness, visibility, wind, and atmospheric pressure. Weather can

change from minute-to-minute, hour-to-hour, day-to-day and season-to-season.

Climate is however the average of the weather over time and space. Climate

is what you expect, like a very hot summer, and weather is what you get,

like a hot day with popup thunderstorms.

An Analogy For Organization Culture

Page 8: Culture Journeys

© 2012 MetricStream, Inc. All Rights Reserved.

Analogy Applying the Analogy Why this helpsClimate (average of weather over time, space, and climate zone)

Organization climate (the label of the culture). Patterns over time of cultural similarity across business units and geography are often reflected in visual representations, shared IT Systems, a single vision or mission statement

It paints the picture of macro level consistency across an organization.

Weather (short term, minutes to months)

Organization culture varies as the immediate context changes

Culture could and should reflect local conditions

Climate change occurs but over a period of time

Organization climate changes but over a period of time and due to context changes such as technology

Local conditions (weather) might change to see and introduce sustained change across the organization (climate)

An Analogy For Organization Culture

Page 9: Culture Journeys

© 2012 MetricStream, Inc. All Rights Reserved.

New Joiner Conditions For Performance Success

The Allowable Timeframe

Below Optimum Performance Optimum Performance

Unacceptable Performance Below Optimum Performance

The ability to learn “the way we do things round here”

The

avai

labi

lity

of S

uppo

rt

The

“pric

e of

mem

bers

hip”

High Getting On

Low High Fitting In

Source: Organization Culture

Page 10: Culture Journeys

© 2012 MetricStream, Inc. All Rights Reserved.

Ways to Learn a new CultureLearning Method Example Skills NeededFeedback and Guidance given by boss and colleagues

“You can learn from each other around the coffee “My boss is very good at giving me feedback

Rapport BuildingListeningOpenness to feedback

Comparison with previous experiences

“I have been in a head office before. The difference between the H.O and Field office are marked”

AssessmentJudgementAdaptability

Observation of what is going on in the context

“It was odd to see people come late to work. In my last job punctuality was the norm.”

PatienceObjectivityCuriosity

Trial and Error “I offer things and then judge by the looks on people’s faces”

Risk takingPersistenceResilience

Investigating and asking questions

“If I have to find out something, I have to go out and find it”

Healthy sense of scepticismResearchQuestioning

Page 11: Culture Journeys

© 2012 MetricStream, Inc. All Rights Reserved.

A Model To Learn and Adapt To A New Culture

Stage 1 - Confront and Accept the organization realityTip – Spend time with people who can tell you about the hidden rules of success

Stage 2 - Achieve role clarityTip – Build a 30- 60-90 days plan and review as to how were they different from what you were expected to do

Stage 3 - Locate yourself in the organization contextTip – Know how to position yourself in front of other peers

Stage 4 - Detect signs of successful cultural integration (or lack of it)Tip – Proactively look for your Manager feedback at each stage of your first 30-60-90 days

Page 12: Culture Journeys

© 2012 MetricStream, Inc. All Rights Reserved.

The MetricStream Way

MetricStreamCulture

Team Work

InnovationCustomer

Focus

Never Say Die

Page 13: Culture Journeys

© 2012 MetricStream, Inc. All Rights Reserved.

Culture Club

Welcome To The Culture Club!