cultivating culture in your organization
TRANSCRIPT
CULTIVATING CULTURE IN YOUR ORGANIZATION
SUSAN HOLLINGSHEAD
PRESENTER
Chief People Officer, Vendini
SUSAN HOLLINGSHEAD
• Manages HR Organizational
Development, Payroll, Benefits,
Facilities and Risk Management
• Prior to Vendini, spent 20 years
finding solutions to social and
environmental issues for companies
large and small VENDINI STAFF
noun
1. Organization culture is the personality of an
organization. It defines the environment in which
employees and others work within that organization.
2. It is a set of shared beliefs about what is expected, valued
and rewarded.
ORGANIZATION CULTURE:or·gan·i·za·tion cul·ture ˌ
It ALWAYS exists.
MYTHCulture Exists if it is deliberate.
FALSE
ENGAGEMENT AND CULTURE ARE OFTEN CONFUSED
CULTURE IS• Work environment
• Organization mission
• Organization values
• Ethics, expectations, and goals
An effective culture is criticalto their success
It’s not so important
It’s a luxury and not really necessary to succeed
EXPLICIT CULTURE MANAGEMENT = 111% GROWTH
HEADS OF BUSINESS
BELIEVE1%
15%
84%
COMMON PURPOSE
CULTURE FIT
PLEASANT AND FRIENDLY
A SENSE OF SAFETY AND WELL BEING
MICRO-MANAGEMENT
IS POISON
EMPOWERMENTIS GOOD
DOES ONE SIZE FIT ALL?
CENTRALIZED DECENTRALIZED
HIERARCHY DECISIONS TEAM BASED DECISIONS
INDIVIDUAL CONTRIBUTORS COLLABORATION
OPEN OFFICE SPACE PERSONAL SPACE
INFORMAL STYLE FORMAL STYLE
SHORT-TERM
REVENUE
LONG-TERM VISION
vs
vs
vs
vs
vs
vs
USING CULTURE TO BE SOMETHING
YOU’RE NOT IS A NON-STARTER
SO…
ARE THE FOLLOWING:
TRUE? FALSE?• Common purpose
• Cultural fit
• Nice people are better
• Loves job is better
• Safety and well-being
• No micro-managers
• Empowerment
________________
_____
TRANSPARENC
Y
+
CARING
+
PURPOSE
LOYALTY & ORGANIZATIONAL WEALTH
LOVE THEIR JOBS
TABITHA
HUDLER
MerleFest & Walker Center at Wilkes
Community College
LAUREN
PERL
Michigan Union Ticket Office
SHEILA SILVERSTEIN
HarvesterPerformance
Center
THE TEAM
WHAT ABOUT YOU?
________________
_____
TRANSPARENC
Y
+
CARING
+
PURPOSE
LOYALTY & ORGANIZATIONAL WEALTH
