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    A PROJECT ON

    CSR Initiatives at Microsoft

    In The Subject

    Strategic Management

      Submitted !

    Srisht! Jain

    Ro"" No# $%

    M#Com Part &I 'usiness Management(

    )nder The *uidance OfProf# Prerna Sharma

    To

    )niversit! Of Mumbai

    +or

    Master Of Commerce Programme 'Semester & II(

    In

    usiness Management

    ,ear- ./$%&$0

    S12M3S

    NARSEE MONJEE CO44E*E O+ COMMERCE 5ECONOMICS

    1I4E PAR4E '6(7 M)MAI & 8///%0#

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    E1A4)ATION CERTI+ICATE

    This is to certify that the undersigned have assessed and evaluated the project on

    9 CSR Initiatives at Microsoft9 submitted by Srishty Jain student of  M#Com# & Part & I

    'Semester & II( In Strategic Management for the academic year 2015-16 This project is

    original to the best of our !no"ledge and has been accepted for #nternal $ssessment

     %ame & Signature of #nternal '(aminer )

     %ame & Signature of '(ternal '(aminer )

    I:C Princi;a"

    Mrs# Amee 1ohra

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    AC2NO64E

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    O1ER1IE6

    ,icrosoft is a technology company "hose mission is to empo"er every person and every

    organiation on the planet to achieve more strategy is to build best-in class platforms and

     productivity services for a mobile-first* cloud-first "orld ounded in 1785* #t operate

    "orld"ide and have offices in more than 100 countries #t develop* license* and support a

    "ide range of soft"are products* services* and devices that deliver ne" opportunities* greater 

    convenience* and enhanced value to people9s lives #t offer an array of services* including

    cloud-based services* to consumers and businesses #t design* manufacture* and sell devices

    that integrate "ith cloud-based services* and #t deliver relevant online advertising to a global

    audience ,icrosoft releases orporate itienship +eport annually and it includes the details

    of S+ programs and initiatives engaged by the company itienship mission of the

    company is :to serve globally the needs of communities and fulfill responsibilities to the

     public; ,icrosoft9s spending on S+ initiatives in 201< e(ceeded =1 billion* "hich includes

    cash donations of =117 million and in-!ind donations "orth =76 million ,oreover*

    charitable activities of ?ill & ,elinda @ates oundation founded by ,icrosoft founder ?ill

    @ates is also associated "ith ,icrosoft in the perception of the general public to a certain

    e(tent Thus* as e(cellent case for studying the S+ initiatives by the company

    $t ,icrosoft* they believe that good corporate citienship starts at home and that ho" they

    "or! is just as important as all that they do to support local communities They "or! across

     business to be a responsible partner to those "ho place their trust in us Ano"ing that

     behavior affects all of sta!eholders Bincluding customers* shareholders* employees*

    communities* suppliers* and partnersC* they see! to ensure their voices are considered in

    decisions they ma!e engagements range from consulting leading human rights e(perts to

     parents concerned about the online safety of their children They align "or! "ith

    internationally recognied priorities and frame"or!s* such as the Dnited %ations @uidelines

    on ?usiness and Euman +ights and the Dnited %ations @lobal ompact To allo"

    sta!eholders to understand policies* practices* and performance* they base itienship

    reporting "ith the standards provided by the @lobal +eporting #nitiativeinally they recognie that many issues are too large and comple( for any one organiation to

    solve itself and have helped form a number of partnerships to advance responsible practices

    across industry* including the @lobal %et"or! #nitiative and the 'lectronics #ndustry

    itienship oalitionEthica" usiness Conduct and *overnance

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    $# Commitment to Ethics and Standards of usiness Conduct

    ,icrosoft regularly interacts "ith customers* partners* competitors* shareholders*

    suppliers* representatives* regulatory agencies* and government officials ,icrosoft

    iscommitted to engaging all of these groups in a respectful* ethical manner and in

    compliance "ith all legal re4uirements

    ,icrosoft9s Standards of ?usiness onduct are the foundation of commitment to ethical

     business practices and legal compliance These standards are endorsed by the ,icrosoft

    ?oard of .irectors and apply to all employees* directors* and e(ecutive officers of 

    ,icrosoft and its subsidiaries and controlled affiliates B"here ,icrosoft directly or 

    indirectly o"ns more than 50 percent of the voting controlC

    .# usiness Conduct and Com;"iance Program

    ,icrosoft9s Fffice of egal ompliance is responsible for ?usiness onduct and

    ompliance rogram* "or!ing closely "ith the rest of ,icrosoft egal and orporate

    $ffairs* inance* Euman +esources* #nternal $udit* and other groups focused on ensuring

    compliance ,icrosoft have more than 50 people "hose primary role is investigating

     potential breaches of company policy* and an additional 120 people "hose primary role is

    compliance #n addition* ,icrosoft sometimes retain outside la" firms to conduct or assist

    "ith investigations This is a reflection of the sie and comple(ity of business and the

    seriousness "ith "hich ,icrosoft ta!e meeting obligations

    ># Anti&corru;tion

    ,icrosoft9s Standards of ?usiness onduct and $nti-orruption olicy for 

    +epresentatives include strong commitments to observing the standards of conduct set

    forth in the DS oreign orrupt ractices $ct and the applicable anti-corruption and anti-

    money la"s of all the countries in "hich ,icrosoft operate ,icrosoft prohibit corruption

    of government officials and the payment of bribes or !ic!bac!s of any !ind* "hether in

    dealings "ith public officials or individuals in the private sector

    8# Cor;orate *overnance

    orporate governance at ,icrosoft is designed to promote the long-term interest of 

    shareholders* maintain internal chec!s and balances* strengthen management

    accountability* engender public trust* and foster responsible decision ma!ing and

    accountability Through oversight* revie"* and counsel* ,icrosoft9s ?oard of .irectors

    establishes and promotes ,icrosoft9s business and organiational objectives The board

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    oversees the company9s business affairs and integrity* "or!s "ith management to

    determine the company9s mission and long-term strategy* performs the annual 'F

    evaluation* oversees 'F succession planning* establishes internal control over financial

    reporting* and assesses company ris!s and strategies for ris! mitigation

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    Peo;"e

     

    Em;"o!ees

    o ,icrosoft9s global Euman +esources team advances policies and programs to recruit*

    retain* and develop e(ceptional people This team includes groups focused on

    compensation and benefits* talent and organiational capability* and diversity and

    inclusion #n addition to a central team* E+ professionals are embedded "ithin each

    group in ,icrosoft to ensure that every employee has a clear point of contact and

    support on E+ issues* from e(ecutive managers to individual contributors $t the end

    of G15* ,icrosoft employed 118*H5< people "orld"ideo ,icrosoft offers competitive compensation and benefits to attract the "orld9s best

    talent in over 100 countries* and re"ards people for great results erformance and

    .evelopment approach and re"ards program applies to ,icrosoft employees globallyat every level of the organiation to the e(tent permitted by local la"

    o or over t"o decades* @lobal .iversity and #nclusion Fffice has evolved and

    enhanced the company9s diversity and inclusion initiatives to meet the changing needs

    of "or!force and business ,icrosoft have a deep commitment to create an inclusive

    environment "here all employees can do their best "or! This commitment is

    anchored around strengthening diversity and inclusion acumen* deepening leader and

    manager understanding of the diversity strategy and its value proposition* and

    increasing senior leader accountability for their diversity plans

     

    Training and

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    The ,icrosoft 'rgonomics rogram* offering employees ergonomic assessment and training

     programs and special furniture* e4uipment* and soft"are for medical needs

    The ,icrosoft $+'S employee assistance program* offering free access to services

    including personal and family counseling* stress management* and referrals for childKelder 

    care

    itness benefits that fund gym memberships or fitness-related e4uipment and activities and

    onsite recreational and fitness opportunities

    ree onsite :Ano" Gour %umbers; health screening events* providing employees and their 

    adult dependents "ith screening for ris!s of heart disease* diabetes* high cholesterol* and high

     blood pressure as "ell as onsite mammography screenings

    Eealthy dining options* including a ne" +eal 'asy 3ellness labelling system used in all

    ,icrosoft cafes "ith color coding to flag healthier and less healthy options

    $ccess for ,icrosoft employees and their dependents to "eight management* tobacco

    cessation* and chronic disease management programs

    $n onsite health clinic at +edmond* 3ashington head4uarters campus* offering

    comprehensive health and "ellness services and clinics at some other locations

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    Em;o?ering Communities

    ,icrosoft is committed to applying technology* talent* and financial resources to empo"er 

    communities around the planet "here employees* partners* and customers live and "or!

    $# Microsoft ,outhS;ar@ 

    ,icrosoft GouthSpar! is a global company-"ide initiative to use the po"er of technology

    to connect youth around the "orld "ith education* employment* and entrepreneurship

    opportunities ,icrosoft launched GouthSpar! in 2012 "ith the specific goal of creating

    opportunities for H00 million youth by 2015 #n G15 ,icrosoft created opportunities for 

    over >0 million youth and met three-year goal* creating opportunities for more than H08

    million youth in total @oing for"ard* ,icrosoft "ill continue GouthSpar! initiative "ith

    a sharpened focus on increasing access for all youth to computer science education on a

    global scale

    • To help close the opportunity gap for millions of youth around the "orld* ,icrosoft

    GouthSpar! provides philanthropic contributions to more than

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    students to apply their !no"ledge and passion to develop technical solutions for social

    impact* engaging games* and driving innovation

    • odeorg and the Eour of ode* "hich have introduced millions of AM12 students to

    computer science education "ith a particular focus on increasing participation by "omen

    and underrepresented students of color

    .# Techno"og! for *ood

    ,icrosoft helps build nonprofits9 capacity to use technology to be more efficient* effective*

    and innovative in doing their important "or! #n addition* in G15 ,icrosoft donated

    soft"are* services* and hard"areN"orth =722 millionNto more than 120*000 nonprofit

    organiation around the globe

    #n G15* ,icrosoft continued to e(pand Fffice H65 %onprofit offer to reach a total of 110

    countries The program provides nonprofits "ith free access to the latest ,icrosoft Fffice

    cloud service* "hich includes any"here access to ,icrosoft Fffice applications and

     professional email* calendar* instant messaging B#,C* and "eb conferencing tools The

    offering allo"s nonprofits9 employees and strategic volunteers to access Fffice applications

    and documents any"here across multiple devicesI enables easy collaboration through content

    sharingI and offers efficient administrative controls so organiations can spend less time and

    resources on #T maintenance Through this program in G15 ,icrosoft activated 107 million

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    ne" Fffice H65 seats among nonprofits ,icrosoft also host %@F onnection .ays around

    the globe for nonprofit organiations to learn ho" technology can help them become more

    efficient and effective in their "or! #n G15* ,icrosoft collaborated "ith nonprofits by

    hosting >7 %@F onnection .ays in 57 countries

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    =uman Rights,icrosoft recognies that as a leading technology provider "ith global operations*

     business can help to promote M or be used to impede M human rights ,icrosoft accept the

    important responsibility ,icrosoft have to respect human rights and ,icrosoft aim to

     bring the po"er of technology to bear to promote respect for human rights throughout the

    "orldapproach to human rights is aligned "ith the Dnited %ations @uiding rinciples for 

    ?usiness and Euman +ights and is articulated in the ,icrosoft @lobal Euman +ights

    Statement* a broad frame"or! and common set of principles that apply to business

     practices BGou can also do"nload a Spanish language version and a Simplified hinese

    language versionC #n addition to loo!ing at the impact of o"n business practices*

    ,icrosoft is "or!ing to advance human rights by "or!ing "ith a broad range of 

    sta!eholders* including efforts to aid the global fight against human traffic!ingTo help advance the thin!ing and discussion in the area of #T and human rights

    responsibilities and commitment* ,icrosoft established a Technology and Euman +ights

    enter

    Privac! 5 Safet!

    • Trust"orthy omputing is ,icrosoft9s company"ide approach to create and deliver 

    secure* private* and reliable computing e(periences for everyone

    • $s one e(ample of ho" ,icrosoft "or! to promote online privacy and safety*

    ,icrosoft offered the first major internet bro"ser to help consumers be in control of 

     potential online trac!ing as they move around the 3eb "ith the development of the

    OTrac!ing rotectionO feature in #nternet '(plorer 7

    • 'ven as more people and businesses rely on computing every day* the threats that can

    undermine trust in computing are increasingly sophisticated and malicious ,icrosoft

    continually evolve approach to meet this challenge and remain an industry leader in

     privacy* safety* and security ,icrosoft believe fundamentally that sensitive data and personal information must be protected* that soft"are businesses adhere to business

     practices that promote trust* and that the technology industry rene"s its focus on solid

    engineering and best practices to ensure the delivered product or service is more

    reliable and secure

    • 3ith more and more personal information being stored and transferred online* the

    sta!es for privacy and data security !eep getting higher

    • $s a core corporate value* ,icrosoft iscommitted to continually improving in f!ey

    areas) Security* rivacy* +eliability* and ?usiness ractices

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    • onsistent "ith the ,icrosoft @lobal Euman +ights Statement and as a founding

    member of the @lobal %et"or! #nitiative B@%#C* ,icrosoft commits to the @%#

    rinciples on freedom of e(pression and privacy To meet commitments* ,icrosoft

    have adopted internal policies and procedures that apply across all ,icrosofts onlineand communication services to protect users9 freedom of e(pression and privacy

    rights ,icrosoft "or! collaboratively "ith human rights advocates and industry peers

    in @%# to address challenges to online freedom of e(pression and privacy

    Techno"og! and =uman Rights Center

    $# Mission

    The enter "ill "or! to ensure that ,icrosoft meets its commitment to respect human

    rights and "or!s to advance public understanding of the human rights impact of 

    information and communications technology.# Strateg!

    #nternally* the enter "ill focus on promoting the integration of human rights into the

    company9s culture* business operations and strategies This "ill ta!e the form of)o $dvancing integration and understanding of ,icrosoft9s @lobal Euman +ights

    StatementIo .riving internal alignment and coordination on human rights issuesI and

    o 'mbedding the :respect; concept into consideration of the relationship bet"een

    human rights and !ey business topics* such as specific products* services and

    technologiesI mar!et entry* e(it and engagementI and business strategy* models

    and operations'(ternally* the enter "ill "or! to advance public understanding of human rights

    implications of #T and e(plore the role business can play in driving respect for human

    rights through presence in M rather than absence from M mar!ets that present human rights

    ris! This "ill ta!e the form of)o $dvancing the public9s understanding of the human rights impacts both positive

    and negative of information and communications technologyIo #ncreasing understanding that business can most effectively respect human rights

    through presence in* rather than absence from* countries that present human rights

    ris!sI ando ostering dialogue on issues related to human rights and technology

    ># Programs

    To fully advance its missions and strategies* the enter "ill sponsor a variety of programs

    including)o Sta!eholder 'ngagement and ommunications M The enter "ill coordinate

    ,icrosoft9s ongoing outreach and engagement "ith a range of sta!eholders to help

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    ensure open and honest dialogue and discussion an ongoing e(change of 

    information sharingo ublic olicy 'ngagement M oordinate strategic engagement in public policy

    debates relating to the future of la" enforcement* technology and surveillance in

    "ays that encourage policy solutions that protect human rightso +esearch M #n collaboration "ith ,icrosoft9s $cademic +elations program* the

    enter is supporting research on the topic of :#nternet freedom;o 'vents M The enter "ill develop and sponsor an annual program of various

    events to advance public understanding of the human rights impact of information

    and communications technology

    *"oba" Net?or@ Initiative

    ,icrosoft is a founding member and sits on the board of the @lobal %et"or! #nitiative B@%#C*

    a collaborative effort bet"een #T companies* civil society organiations* socially responsible

    investors* and academics @%# provides a set of rinciples and #mplementation @uidelines

    regarding practical steps and policies #T companies can adopt to respect and advance the

    freedom of e(pression and privacy rights of their users "hen faced "ith governmental

    demands

    6or@ing to Protect the Rights of 1u"nerab"e Po;u"ations

    ,icrosoft "or!s to help protect people of all ages and abilities against a broad range of ris!s*

    including mal"are* online hoa(es* tech scams* and online bullying To promote the safer use

    of ,icrosoft devices and online services* ,icrosoft offer a range of safety features* including

    family safety settings ,icrosoft also have strong prohibitions against abusive behavior on

    online services in Terms of Dse* "hich are enforced by complaint response teams on services

    such as Pbo( ive

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    Accessib"e Techno"og!

    $s a reflection of commitment to human rights and to billions of users around the "orld*

    ,icrosoft see!s to provide products and services that empo"er people across a broad range of 

    abilities* cultures* languages* and levels of economic development

    ,icrosoft offers guidance on accessibility to users* "ith accessibility information available in

    over

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    Environmenta" Sustainabi"it!

    "Microsoft is working with our partners, customers, governments, and leading 

    environmental organizations to bring the power of information technology and cloud 

    computing to address the world's environmental challenges." - Rob ernard, !hief 

     nvironmental #trategist 

    Technology can help create a more sustainable future ,icrosoft is pioneering ne" "ays

    technology can help us ma!e o"n operations leaner and more energy efficient 3e9re also

    "or!ing "ith customers* governments and others around the "orld to help them apply

     products and services to solving some of the "orld9s toughest environmental challenges+ecogniing that environmental leadership begins at home* "e9ve instituted a carbon fee

    to help us achieve carbon neutrality commitment by ma!ing environmental sustainability

     part of everyday business decisions ,icrosoft also continue to "or! to reduce the

    environmental impact of products and services$# Microsoft environmenta" ;rinci;"es

    o ,icrosoft follo"s strict policies to ensure that the company remains in full

    compliance "ith international environmental regulations and the specific

    environmental re4uirements of each countryKregion "here ,icrosoft do business

    ,icrosoft actively "or!s to protect natural resources by doing the follo"ing)

    o onserving* reusing* and recycling 3hen it is feasible* ,icrosoft conserves

    natural resources by using recycled materials and supplies* efficiently using

    energy* and participating in recycling programs for ,icrosoft products after they

    have served their useful life ,icrosoft encourages and supports the sustainable

    use of rene"able natural resourceso +educing and disposing of "aste ,icrosoft reduces and "here possible

    eliminates "aste through source reduction and recycling at company facilities $ll

    "aste is safely and responsibly handled and disposed ofo .eveloping safe and sustainable products ,icrosoft develops* manufactures* and

    mar!ets products that are safe for their intended use environmental policies and

     practices aim to protect* conserve* and sustain the "orlds natural resources and

    also protect ,icrosoft customers and the communities "here ,icrosoft live and

    operateo ,a!ing environmental ste"ardship part of business relationships $t ,icrosoft*

    ,icrosoft strive to incorporate environmental principles into business

    relationships ,icrosoft see! similar commitments to the environment from major suppliers ,icrosoft participate in industry groups to set industry standards on

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    environmental practices ,icrosoft strive to !eep customers informed about

    efforts* and ,icrosoft "elcome their feedbac!o ontinually improving performance ,icrosoft set objectives and targets to ensure

    continuous improvement in environmental performance ,icrosoft values

    employee contributions to environmental initiatives ,icrosoft regularly revie"

     business activity and assess environmental programs* practices* and goals to

    evaluate progress and identify areas in "hich ,icrosoft can ma!e further 

    improvemento .emonstrating responsibility to sta!eholders ,icrosoft engage sta!eholders about

    objectives and targets* and ,icrosoft periodically communicate progress to the

     board of directors* shareholders* customers* and members of the public

    ,icrosoft believes that information technology has tremendous potential to help solve

     pressing environmental and energy challenges ,icrosoft understand and embrace the

    opportunity to help people and organiations around the "orld improve the environment

    ,icrosoft see! to advance sustainability through the products and cloud capabilities

    ,icrosoft offer to customers and partners* and the use of big data to discover the ne(t

    generation of innovations and insights

    .# Environmenta" Princi;"es7 Po"icies7 and Management

    ,icrosoft has a global corporate environmental strategy team and environmental e(perts

    embedded "ithin engineering* supply chain* procurement* research* real estate and facilities*

    datacenters* and legal and corporate affairs Their "or! is governed through e(ecutive

    oversight and is revie"ed semi-annually by the +egulatory and ublic olicy ommittee of 

    ?oard of .irectors

    commitment to environmental sustainability spans company ,icrosoft see! to advance

    sustainability through the products and platform capabilities ,icrosoft offer customers and

     partners* o"n business practices* and global partnerships "ith governments* academics*

    nonprofits* and others ,icrosoft9s commitments to environmental sustainability are

    articulated in 'nvironmental rinciples and limate hange olicy Statement and embedded

    in other corporate policies for ho" ,icrosoft run business* such as 'nvironmental

    ompliance Specifications for hard"are and policy on +esponsible Sourcing of +a"

    ,aterials ,icrosoft has a global corporate environmental strategy team and environmental

    e(perts embedded "ithin engineering* supply chain* procurement* research* real estate and

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    facilities* datacenters* and legal and corporate affairs Their "or! is governed through

    e(ecutive oversight and is revie"ed semi-annually by the +egulatory and ublic olicy

    ommittee of ?oard of .irectors environmental strategy includes a corporate carbon

    neutrality goal as "ell as goals for specific areas of business* ranging from datacenter 

    efficiency to energy and "aste reduction at ,icrosoft campuses to the use of recycled content

    in pac!aging ,icrosoft employees receive the appropriate role-based environmental training

    and certifications as needed for their jobs* such as training in chemical management for 

    hard"are lab employees and design for environment training for pac!aging engineers

    ,icrosoft also promote broad environmental a"areness by emailing an annual update on

    environmental goals and progress to all ,icrosoft employees globally

    ># Productso ,icrosoft isfocused on and committed to increasing computing po"er per unit of energy

    consumed across the services and devices that ,icrosoft offer in the mar!etplace 'ach

    ne" version of 3indo"s offers enhancements to energy efficiency and po"er 

    management tools* including a ne" 'nergy Saver ,ode added to 3indo"s 10 Third-

     party applications also have an important role to play* and ,icrosoft provide energy-smart

    development guidance and tools for developers and #T professionals developing for the

    3indo"s platformo $s a carbon neutral cloud services provider* ,icrosoft offers organiations a carbon-

    efficient and carbon neutral alternative to running their o"n private datacenters ,oving

    to ,icrosoft cloud services for ,icrosoft '(change* ,icrosoft Shareoint* and ,icrosoft

    .ynamics +, capabilities can help businesses reduce energy use and carbon emissions

     by H0 to 70 percent per user versus running on-premiseso or cities* ,icrosoft ity%e(t partners provide solutions spanning energy* "ater*

     buildings* infrastructure* and transportation to help modernie cities in sustainable "ays

    that "ill minimie their resource use and environmental impact broad portfolio of familiar consumer and business platforms and partner solutionsN"hich many cities

    already useNare meeting customers "herever they are on the technology innovation

    curve and helping them to build a bridge to the futureo 3ith the increasing number of interconnected devicesNfrom thermostats* appliances* and

    fi(tures* to e4uipment* vehicles* and charging stationsNall generating massive sets of 

    data* big data is changing "hat is possible "ith sustainability ,icrosoft is investing to

    help customers manage smart resources using big data through tools for 3indo"s Server 

    and 3indo"s $ure

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    o The Safety* ompliance* and Sustainability team "ithin the ,icrosoft .evices @roup

    incorporates environmental and safety principles and processes in the design and

     production of devices and product pac!aging The team "or!s "ith design groups through

    a .esign for @reen initiative to evaluate and encourage the use of more environmentally benign materials* increase the recyclability of devices and pac!aging* and minimie

    material use The team provides guidance on alternative materials and other "ays to

    address environmental impacts ,icrosoft also re4uire suppliers to identify every material

    that9s in products and to follo" a comprehensive list of restricted substances

    specifications to avoid haardous materialso ,icrosoft is committed to meeting and going beyond government standards on ta!e-bac! 

    and responsible recycling or disposal of electronics* batteries* and pac!aging ,icrosoft

    isa member of more than 1

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    metric tons of carbon dio(ide e4uivalent BmtF2eC* saved more than =10 million a year* and

    had an impact on more than H2 million people in emerging nations through carbon offset

    community projects

    Carbon +oot;rint and Energ! )se,icrosoft have a longstanding commitment to transparently disclosing carbon footprint and

    have voluntarily reported carbon footprint through . Bformerly the arbon .isclosure

    rojectC since 200

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    R

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    Pub"ic Po"ic! Engagement on C"imate and Energ!

    +ecogniing the need to "or! to address global environmental challenges in broad

     partnerships* ,icrosoft9s limate hange olicy Statement recognies that climate change is

    :a serious challenge that re4uires a comprehensive and global response from all sectors of 

    society; ,icrosoft is "or!ing to advance public policies that promote the use of information

    and communication technology B#TC to advance energy efficiency* spur innovation and

    economic opportunity* and contribute to practical strategies for mitigating climate change or 

    the past si( years* annual @lobal ublic olicy $genda has included a section supporting

    government policies that support technological advances and innovation to reduce energy use

    and limit the effects of climate change

    This section also includes support for cost-effective policies that increase the availability of 

    lo" carbon and rene"able energy for us to use in operations ,icrosoft have also supported

    industry and multista!eholder initiatives to address climate policy $mong these) ,icrosoft isa signatory to the limate .eclaration* a nonpartisan statement from the

     business community developed by eres and its ?usiness for #nnovative limate & 'nergy

    olicy B?#'C coalition* "hich notes that :tac!ling climate change is one of $merica9s

    greatest economic opportunities of the 21st century; ,icrosoft isa founding member of the .igital 'nergy & Sustainability Solutions ampaign

    B.'SSC* a coalition of leading #T companies and environmental %@Fs .'SS is

    committed to advancing public policies that help drive sustainable economic gro"th through

    #Tenabled energy efficiency and clean energy innovation ,icrosoft serve on the board of the @lobal e-Sustainability #nitiative B@eS#C* a collaborative

    effort bet"een leading #T companies and the Dnited %ations 'nvironment rogramme and

    #nternational Telecommunication Dnion ,icrosoft has played a leadership role in the

    development of @eS# series of reports on ho" the #T can address climate change BSmart

    2020* Smarter 2020* and Smarter 20H0C The latest Smarter 20H0 @eS# report identifies "ays

    that #T can enable a 20 percent reduction of global F2 emissions by 20H0 The report also

    identifies ho" #T can integrate rene"ables into the grid* boost agricultural crop yields by H0

     percent* save over H00 trillion liters of "ater* and conserve 25 billion barrels of oil a year

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    Res;onsib"e Sourcing and Manufacturing$ll suppliers doing business "ith ,icrosoft must uphold the ethical business* employment*

    environmental* and "or!er safety practices prescribed in Supplier ode of onductN"hich

    aligns "ith* and in certain cases e(ceeds* the 'lectronic #ndustry itienship oalition9s

    B'#9sC responsible supply chain standards ,icrosoft isalso committed to ensuring that

    suppliers of the ra" materials incorporated into products operate sustainably and ethically

    Socia" and Environmenta" Accountabi"it! in

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    ,icrosoft trained a total of 8*6>5 "or!ers* bringing the total number of "or!ers trained since

    ,icrosoft launched in G12 to 187*57> "or!ers

    iloting line leader capability training to improve front-line supervisors9 communication

    s!ills and management effectiveness The pilot program trained H0 line leaders* each

    responsible for on average H0 "or!ers Bin total affecting 700 "or!ersC

    +olling out training in parenting programs to support migrant parent "or!ers "ho may be

    far a"ay from their families This program helps the migrant parents build and maintain

    meaningful relationships "ith their children to ensure that they are not only materially loo!ed

    after* but emotionally as "ell #n G15* the nine suppliers rolled out the training to all their 

    "or!ers* especially targeting their migrant "or!ers ?y the end of June 2015* a total of 1*600

    "or!ers participated in this training

    Res;onsib"e Sourcing of Ra? Materia"s

    ,icrosoft9s commitment to the responsible production of hard"are and pac!aging e(tends to

    the ra" materials that go into them #n 201

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    Microsoft in India

    Em;o?ering ,outh

    •Partners in "earning & The first phase of artners in earning "as roject Shi!sha "hereover 8*

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    • Project hasha & #n order to lo"er the barrier for people "ho prefer computing in their 

    native tongue* roject ?hasha promotes local language computing This project is

    ,icrosoft #ndias commitment to provide local language interface pac!s for flagship

    ,icrosoft products The initiative also loo!s at building vibrant local languagecommunities that define and contribute to these effortsThe #ndic anguage #nput tool facilitates users to input localied te(t easily and 4uic!ly #t

    is freely available for do"nload and currently supports 10 languages including ?engali*

    @ujarati* Eindi* Aannada* ,alayalam* ,arathi* Friya* unjabi* Tamil and Telugu

    • Accessibi"it! & $ccessibility ma!es it easier for anyone to see* hear and use technology

    irrespective of age or ability or people "ith impairments* features such as the narrator*

    magnifier and on-screen !eyboard are "hat ma!e computing possible Dsers can

     personalie their devices to suit their needs and preferences bringing a "orld of 

    technology to people of all abilities

    6or@ing ?ith non;rofits

    Some of the major programmes are)

    • ommunity ,$+ programme

    • .igital iteracy

    • ,icrosoft Soft"are .onations

    • onnect #T programme

    28

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    magnitude earth4ua!e struc! %epal on Saturday

    $pril 26* 2015* !illing more than H600 people* and injuring more than 6500

    ,icrosoft 4uic!ly responded* in an effort to reconnect the communities* and

    mobilied 100 local ,icrosoft Student artners and staff* all e4uipped "ith

    ,icrosoft umia smartphones "ith S!ype call capabilities to provide free

    international S!ype calling for earth4ua!e victims ,icrosoft also provided charging

    stations* 3i-i hot spots* and TQ 3hite Space e4uipment to restore connectivity for 

    numerous displaced people & responders* enabling them to communicate "ith loved

    ones and access vital information #nformation management and mobile technologies

    "ere developed and deployed to support services including) education* recovery

    operations planning* and debris removal & reconstruction To date* ,icrosoft has

     provided =1

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    o ,icrosoft provides #T e(pertise to support applications* troubleshoot issues* and ma!e

    recommendations to ensure that tools are performing at the pea! levels needed during

    disaster responseo .isaster response processes can be organied and automated "ith technology tools

    designed to address specific challenges and needs

    • ,a!ing .ifference together - ,icrosoft !no" that together "ith industry partners*

    ,icrosoft can provide specialied technologies that address specific comple( needs

    ,icrosoft has a long history of "or!ing "ith leading humanitarian response

    organiations and information and communications technology B#TC partners to

    develop joint solutions Together* ,icrosoft and responders can increase the ability for 

    communities to prepare* respond* and recover $n effort fueled by %'T +oc!s*

     %etEope* @ee!s 3ithout ?ounds* and risis ommons* Eumanitarian Toolbo( is a

    collaboration chest for global virtual technology communities BQTsC and

    organiations for good to support the innovation and development of humanitarian

    technological tools

    • essons from the lead M ,icrosoft "or! "ith leading disaster response organiations

    around the "orld #n this blogpost learn about Ousing tech to prepO "ith insights from

    an e(pert ,icrosoft has a long history of "or!ing "ith leading humanitarian response

    organiations dedicated to disaster preparedness and recovery This "ee! ,icrosoft

    isproud to team up "ith the ederal 'mergency ,anagement $gency B',$C to help

    raise a"areness of resources* tools* and tips that can help you stay safe during a

    natural disaster #n this blog post* hear from Jason indesmith of ',$ about :using

    tech to prep; and his great insights on getting prepared in advance of a disaster

    Technology is a lifeline for millions of people Technology* especially the internet* lets

     people stay in touch "ith family and friends "ho can be a bloc! or half a "orld a"ay

    #t allo"s people to learn instantly* by typing the topic in 4uestion into their favorite

    search site $fter emergencies or large disasters* scenes li!e this are commonplace

    • Tools for change M Technology solutions that help you achieve real social impact

    • @et help* @ive Eelp M ,icrosoft has created a mobile app that helps you reach loved

    ones in a disaster* donate to organiations* and find opportunities to volunteers

    30

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    Conc"usion

    ,icrosoft* they that good corporate citienship starts at home and that ho" they "or! is just

    as important as all that they do to support local communities They "or! across business to

     be a responsible partner to those "ho place their trust in us Ano"ing that behavior affects all

    of sta!eholders Bincluding customers* shareholders* employees* communities* suppliers* and

     partnersC* they see! to ensure their voices are considered in decisions they ma!e

    engagements range from consulting leading human rights e(perts to parents concerned about

    the online safety of their children They align "or! "ith internationally recognied priorities

    and frame"or!s* such as the Dnited %ations @uidelines on ?usiness and Euman +ights and

    the Dnited %ations @lobal ompact To allo" sta!eholders to understand policies* practices*

    and performance* they base itienship reporting "ith the standards provided by the @lobal

    +eporting #nitiativeinally they recognie that many issues are too large and comple( for any one organiation to

    solve itself and have helped form a number of partnerships to advance responsible practices

    across industry* including the @lobal %et"or! #nitiative and the 'lectronics #ndustry

    itienship oalition