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Cross-Examination Strategies for Hostile Witnesses: Optimizing Technology and Applying Psychology Tools Today’s faculty features: 1pm Eastern | 12pm Central | 11am Mountain | 10am Pacific The audio portion of the conference may be accessed via the telephone or by using your computer's speakers. Please refer to the instructions emailed to registrants for additional information. If you have any questions, please contact Customer Service at 1-800-926-7926 ext. 10. TUESDAY, JANUARY 20, 2015 Presenting a live 90-minute webinar with interactive Q&A William E. Hammel, Partner, Constangy Brooks & Smith, Dallas Hessam Parzivand, The Parzivand Law Firm, Sugarland, Texas

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Page 1: Cross-Examination Strategies for Hostile Witnesses ...media.straffordpub.com/products/cross-examination-strategies-for... · Cross-Examination Strategies for Hostile Witnesses: Optimizing

Cross-Examination Strategies for Hostile Witnesses: Optimizing Technology and Applying Psychology Tools

Today’s faculty features:

1pm Eastern | 12pm Central | 11am Mountain | 10am Pacific

The audio portion of the conference may be accessed via the telephone or by using your computer's

speakers. Please refer to the instructions emailed to registrants for additional information. If you

have any questions, please contact Customer Service at 1-800-926-7926 ext. 10.

TUESDAY, JANUARY 20, 2015

Presenting a live 90-minute webinar with interactive Q&A

William E. Hammel, Partner, Constangy Brooks & Smith, Dallas

Hessam Parzivand, The Parzivand Law Firm, Sugarland, Texas

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Tips for Optimal Quality

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FOR LIVE EVENT ONLY

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Continuing Education Credits

For CLE purposes, please let us know how many people are listening at your

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If you have purchased Strafford CLE processing services, you must confirm your

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You may obtain your CLE form by going to the program page and selecting the

appropriate form in the PROGRAM MATERIALS box at the top right corner.

If you'd like to purchase CLE credit processing, it is available for a fee. For

additional information about CLE credit processing, go to our website or call us at

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FOR LIVE EVENT ONLY

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Program Materials

If you have not printed the conference materials for this program, please

complete the following steps:

• Click on the ^ symbol next to “Conference Materials” in the middle of the left-

hand column on your screen.

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• Print the slides by clicking on the printer icon.

FOR LIVE EVENT ONLY

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Cross-Examination Strategies for Hostile Witnesses,

Optimizing

Technology in Cross Examination, and Applying Psychology

Tools

“Cross examination is the great engine for getting at the truth.”

- Ralph Fine

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William E. Hammel

Partner

Constangy Brooks & Smith

1201 Elm Street

Suite 2550

Dallas, TX 75270

[email protected]

Hessam Parzivand

Owner

The Parzivand Law Firm

10701 Corporate Drive

Suite 185

Stafford, TX 77477

[email protected]

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The spotlight is not on you, so don’t steal the show

Keep it simple; make it easy for the factfinder

Normal rules of cross examination apply

• be clear, be brief, and then stop!

Minimize the obtrusiveness of any technology used

Rule #1: Never Forget Your Audience

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Attack the witness’s credibility without hurting your own

• Otherwise, the jury is likely to sympathize with the witness and

not the lawyer

• Do your job and get out

Let the impeachment facts speak for themselves

• Have a good faith basis for every question you ask for

impeachment purposes

• Don’t imply facts that aren’t true

• Don’t ask irrelevant questions to anger or embarrass the

witness

Never Damage Your Credibility

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Your demeanor and tone are important – most depositions

are videotaped

In trial, show the jury that the witness’s admissions are

important – don’t keep your head down taking notes

Juries expect cross examination to be somewhat

confrontational, so deliver

But, don’t go too far – juries identify with the witness more

than the attorney… no one likes a bully!

How You Come Across Matters!

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Ground Rules

Scope of Cross Examination: FRE 611(b) – at trial, cross

examination is limited to scope of direct examination and matters of

witness credibility

Who May Impeach: FRE 607 – the credibility of a witness may be

attacked by any party, including the party calling that witness

Always videotape depositions unless cost is a concern or unless you

know you are not going to trial

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One fact per question – no compound questions

No elaborate set-ups

Build up to your conclusions fact by fact, question by question

Each “one fact question” should be leading and restrict the

witness to a yes/no answer

Especially at trial, leading questions should consist of affirmative

statements by you with which the witness merely agrees

Framing Your Questions

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Don't expect help from the witness. An adverse witness typically

will not give you the conclusion you want, so don’t expect it

Don’t ask that final question or otherwise elicit the witness’s self-

serving explanation

Don’t ask an impeachment question that calls for an explanation

or opinion – you do that later for the jury

Don’t trust the factfinder to understand the sequence of facts

leading to the conclusion – again, you explain the significance

later

The Don'ts

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Discredit the witness by cross-examination about facts which reflect

negatively on the witness‘s knowledge, truthfulness, or credibility

Reveal bias or prejudice

Prior inconsistent statements

Show that expert testimony is contrary to recognized authorities

Demonstrate that the testimony is unreasonable or improper

Attack the credentials or qualifications of a witness

Impeachment

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BICCC

Bias, Prejudice & Motive

Prior Inconsistent Statements

Conduct Probative of Untruthfulness

• Character Evidence

• Prior Criminal Convictions

Competency, including the ability to perceive, recall,

or relate

Methods of Impeachment

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Collateral Facts Rule:

• Impeachment of a witness regarding collateral facts can only be done

through intrinsic evidence

• When a witness is cross-examined on collateral facts, the attorney is

bound by the answer

• You cannot contradict a witness with another witness or other

extrinsic evidence – even if the witness untruthfully denies a fact, the

answer must be accepted

• You can press the witness within reasonable limits – the Court will

usually decide if the impeachment is “worth it.”

Limits on Impeachment

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• Prior Convictions: FRE 609: For the purpose of attacking the

credibility of a witness, evidence that a witness has been

convicted… shall be admitted if elicited from the witness OR

established by public record during cross-examination or

thereafter

• Bias: the bias of a witness (a collateral matter) may be

established by extrinsic evidence, but only after first showing the

evidence to the witness

Collateral Source Rule Exceptions

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If the witness‘s prior conviction was for a crime

involving dishonesty or false statement, evidence of

that crime is admissible for impeachment purposes

regardless of whether the crime was a misdemeanor or

a felony

If the witness‘s prior conviction was for a crime not

involving dishonesty or false statement, evidence of

the conviction is only admissible for impeachment if the

crime was a felony – misdemeanors are not admissible

Always subject to FRE 403

If a conviction is more than 10 years old, the probative

value of admitting the conviction must substantially

outweigh the danger of unfair prejudice under FRE

609(b). Must also give opposing party reasonable

notice of intent to use

Attacking a Witness Through Prior Convictions

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• Witness bias may be shown by a number of circumstances, including familial or

employment relationship with a party, and negative relationship with a party, or a

financial stake in the outcome of the litigation

• FRE 610: evidence of a witness‘s "religious beliefs or opinions is not admissible to

attack or support the witness‘s credibility

precludes evidence attempting to show that a witness should not be trusted

or believed because the witness lacked religious beliefs or had unusual

beliefs

FRE does not preclude an inquiry for the purpose of showing interest or

bias because of religious beliefs

• If a witness is impeached because of bias, prior sworn statements consistent with

trial testimony are admissible

Showing Bias

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• Demonstrate that the witness was unable to sense what he claimed

to have – obstructed view, etc.

• Show that the witness lacked the requisite mental capacity to perceive

• Attack on the witness’s credibility, so it is a matter for the factfinder to

consider

Attacking Competency

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• Any witness may be impeached by showing that on a prior occasion he/she made

a material statement inconsistent with his/her trial testimony

• Prior statement can be taken from many sources

formal, sworn statements made in prior testimony, affidavits, and discovery

responses

casual remarks made by a witness to another

• If the prior statement is sworn, then it can be offered to impeach AND for the truth

of the matter asserted

• If unsworn, the prior statement can only be used to attack the credibility of the

witness – it is not admitted to prove the truth of the matter asserted and should be

accompanied by a limiting instruction

Attacking Through Prior Inconsistent Statements

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Prepare! Know the witness’s prior statements before you cross

examine

Pay close attention to the witness’s answers on direct and note those

that may contradict prior statements – if you don’t remember what

was said, you can’t impeach

Make sure the statement is actually inconsistent

Prior Inconsistent Statements

(continued)

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Can the witness be impeached?

Did the witness hurt your case?

Would asking questions improve or simply reinforce bad testimony?

How important is the witness?

Does impeaching the witness advance your theory of the case?

Does the jury expect a cross examination?

What are your goals? Is the goal of the impeachment to have the

factfinder believe the prior inconsistent statement OR simply to show the

witness is contradicting herself?

Which fact or version of events do you like better for your theory— the

fact from the prior statement or current statement?

If the current version of events is better for your client than the previous

version, don’t impeach!

Will rehabilitation efforts succeed?

Be sure to keep a consistent theory of defense throughout the trial!

Impeachment is a strategic decision!

Planning Your Impeachment

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Demonstrate bias, prejudice or clear partisanship

Demonstrate that the testimony of the expert is contrary to

recognized authorities

Demonstrate that the testimony is unreasonable or improper

Attack the methodology used in arriving at conclusions

Point to prior inconsistent statements

Attack the credentials or qualifications

Experts

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Controlling the Expert

Maintaining control over an expert is critical

Prepare a list of points that the witness must concede

Keep questions short to obtain a short answer

Do not allow the witness simply to restate or explain prior answers; similarly, avoid rephrasing good questions

Do not skip around too much

Attack or at least undermine the value of an expert’s credentials

Always explore bias in discovery

Have impeachment material immediately available

Use video deposition clips to impeach

Maintain eye contact Make your points and move on 24

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Other witness deposition testimony, timelines, relationship charts, reenactments, and computer simulations

Aim to minimize the obtrusiveness of any technology – it should

augment your cross examination, not replace it

Use to highlight your cross points or remind the jury of your

theme

Using Technology in Your Cross Examination

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vs.

Show, Don’t Tell: Two-thirds of the population are visual learners,

including your jurors and judge

Use visual aids. A picture is worth a thousand words, seeing is

believing. etc.

“Don't say the old lady screamed. Bring her on and let

her scream.”

- Mark Twain

Help the Jury Visualize

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Jurors retain about 20 percent of evidence presented solely through

oral testimony

Judges and juries are better able to retain information when it is

presented with visual support from pictures, diagrams, charts, or

graphics… can be up to 80%

Jurors need to be able to remember information days later when

deliberating, so you need to make it stick

How Jurors Learn and Retain Information

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Cross examination is a battle of impressions, not logic

Jurors have unrealistic expectations of the type of technology they expect to see in the courtroom

You will be severely disadvantaged if you don’t use technology because the other side likely will

Smaller cases can be tried with an iPad or other tablet computer and a projector connection

Don’t Bring a Knife to a Gun Fight

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Premium Budget

Technology Options for Every Budget

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Timelines: clear, simple, and large timeline of events… probably the most

effective visual aid

• Allows the jury to see your “correct” chronology of events

• Corral the witness by showing what she knew and when she knew it

Relationship Charts: shows the connections between witnesses and facts

• Jurors typically do not remember relationships between witnesses

• Relationships infer motive

Decision Trees: flowchart of the decision-making process

• Shows how, why, and when decisions were made

• Can add alternative decisions and their effects

Use to Show Timelines, Relationship Charts, & Decision Trees

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Summaries help jurors organize, understand, and remember critical

information

Another chance to repeat evidence to the jury

Many times, allows you to create evidence that the jury can use in

deliberations

Use to Summarize

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In depositions, address authentication in your outline because it may be your only chance to prove up ESI

Have the witness log into various sites during the deposition and testify to username and contents

Authenticate text messages, picture mail, GPS information, etc.

Use to Authenticate ESI

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Jurors inherently compare and contrast

Contrast influences perception of the facts

Best way to present contrast is through charts

Use to Show Emphasis

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Video depositions should be encoded and synchronized with the

transcript text

Allows you to index and play selected portions of a videotaped

deposition with minimal interruption

Jurors can see how sincere the witness was as he/she made

earlier statements

Use to Impeach

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Undermine credibility

Concession-based cross examination

Impeach!

Social Media in Cross Examination

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Can obtain information detailing where the user lives, works, socializes, went to school, and grew up

Also can obtain pictures, friend lists, logs of conversations with other users, and references to other evidence

May also include “check ins,” which are time-stamped entries of where a user was at a point in time (similar to GPS records).

Allows you to portray the witness as she is in real life – not the role she has been prepared to play on the witness stand

“Hey, aren’t you supposed to be on FMLA leave?”

Potential Social Media Evidence

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In some cases, you may find it best to use courtroom consulting companies or graphic designers to help prepare exhibits and visual aids

Scout the courtroom or deposition room beforehand. Not all courts or attorneys have the same capabilities. You may need to provide equipment

Bring backups – both electronic and paper

Know Your Tech Limitations

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Psychology in Cross Examination

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Make a mental image of what you are seeking to describe.

Present that mental image through leading questions

Use present tense and descriptive words appropriate for the

context

Paint a Picture by Telling a Story

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Chapter Method: organizing by chapters is usually most

persuasive

• group questions by cross examination goals

• each goal should prove a fact, introduce a fact, discredit a fact,

or adversely impact the jury’s perception of the witness’s

credibility

Each chapter should have a theme and its own conclusion which

supports your case

• group questions by cross examination goals

• focus on facts beyond change

Facilitates time jumping

Sequencing

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• Best method for gathering information and learning the scope

of the witness’s knowledge

• Use multiple funnels – one for each chapter in a sequence

• Three Phases

1. Open Phase

2. Clarification Phase

3. Closing Off & Pinning Down Phase

Information Gathering at Deposition:

The Funnel Approach

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Rest one question on the back of the previous answer using the

witness’s own words

More difficult for the witness to take issue with your question because it

would involve disagreeing with their prior testimony

Prevents a witness from escaping what you are trying to establish

Piggybacking

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When a witness will not agree with anything you want her to

confirm, take it to the extreme and work back to the specifics

Are you testifying that you never left work before your shift

ended?

Are you saying that your supervisor had no redeeming

qualities whatsoever?

Clean up hedge words like “usually” or “mostly”

Test the Limits

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• The witness is likely prepared to testify chronologically – time jumping cuts

“safe zone” testimony

People will admit to mitigating damages more easily before you ask

liability questions

• Do not let a witness change sequence

Always be polite: “We will get to that in a moment, but right now I

would like to ask you about…”

• Develop risky areas of testimony only after establishing control of the

witness through your safe chapters

Time Jumping: The Leapfrog Approach

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Watch the witness closely to determine nervous responses,

avoidance of eye contact, and changes in demeanor indicating a lack

of confidence in the answers

• body language and demeanor

• tone

• word choice

Know your material – it can be easy to miss the fact that a witness

has given inconsistent testimony because you are busy thinking

about the next question

Pay Attention to How the Witness Answers

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Invading personal and intimate zones tend to cause stress

When you approach a witness, stand close while the witness reviews

a document

This stress can lead to the witness showing signs of discomfort which,

in turn, could affect the testimony and/or the jury’s impressions of the

witness’s creditability

Be subtle – again, no one likes a bully

Use Personal Space

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Don’t miss an opportunity to ask the adverse witness how she feels

about your key witnesses at deposition

Have corporate representatives and key witnesses present for

cross examination and ask:

did they seem sincere at the time?

were they professional?

Grade the Paper Questions: address what the witness thinks your

witnesses could have done better and worse

Bolster Your Witnesses at Deposition

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After having the witness agree with you again and again, you may be

tempted to ask the ultimate question

One question too many trap… don’t do it! You argue the ultimate

point in your closing

Better to persuade the jury with their own conclusions than it is to

persuade them with yours

Exception: if the witness is giving you gifts, see what you can take!

Don’t Ask the Ultimate Question

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How you begin sets the tone for how the jury will receive your

cross. First impressions matter!

Primacy & Recency: begin and end with your strongest cross

points

Open and close with strong points in cross-examination, such as

impeachment – leave the boring, but necessary, issues for the

middle of your cross

Begin and End Strong

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