CRISISRESPONSELAB

ImprovingIT‐useforcrisisresponse.

ViktoriaIns6tute.ChalmersUniversity.UniversityofGothenburg.LindholmenSciencePark:SecurityArena

viktoria institute

CrisisResponseLab

ImprovingIT‐useforcrisisresponseby:

•  Developingempiricalknowledge

•  Basedonprovenmethodology•  Fromin‐depthfieldstudies

•  Materializedresultsinsolidprototypesforreal‐worlddeployment

•  InclosecollaboraConwithcrisisresponseorganizaConsandsoluConsproviders

•  Withtheexplicitgoalofensuringworld‐classproductsforaglobalmarket.

RESEARCH

DESIGNSERVICES

ASSESSMENTSERVICES

R&DSERVICES

NETWORKOFPEOPLE

CANDIDATEPROJECTCONCEPTS

Overview

•  TheCrisisResponseLabconductshighqualityresearchintheareaofemergencyandcrisisresponse.WeuseaqualitaCveresearchapproachwithfield‐studies,workshops,interviewsanddocumentanalysisasprimarytechniques.

•  Wehaveextensiveexperienceinstudying,designingandevalua6ngarangeofdifferentapplicaCons:Mobileincidentsupportsystems,LiveVideoBroadcasCng,Distributeddispatchsystems,Ephemeralandpersistentcontactmanagement,InteracCveeventlogandformaldocumentaConsystems,Mashup‐basedmapsystems.

•  Ourresearcharepresentedandpublishedinpeer‐reviewedresearchpapers,reportsanddemosatInternaConalAcademicConferencesandInternaConalAcademicJournals.

•  ResearchprojectsarefundedbyNaConalResearchFundsandGovernmentAgenciesandEU‐frameworkprograms

•  InconnecContoeveryresearchproject,weconductresearchdissemina6onworkshopswheretheresultsarepresentedanddiscussedwithpolicy‐makersandpracCConersinpublicorganizaConsandindustry.

RESEARCH

•  CrisisResponseLabhasexperCseandresourcestosupport,planandexecuteR&D‐orientedprojectsinclosecollabortaionwithindustryandpublicorganizaCons.

•  R&Dservicesincludebutarenotlimitedto:–  Policydevelopment–  Frameworkandinfrastructuredesign–  Conceptdevelopment–  ApplicaCondesign

•  CrisisResponseLaboffersR&Dservices,suchas:formingprojectconsorCums,applyingforfunding,providingresourcesandexperCseondomainspecifictopics.

•  CombinedandlargerR&DacCvCCesareorganizedasprojectsthatarefundedbyNaConalinnovaConprograms,EU‐frameworkprograms,public‐privatepartnerships.

R&DSERVICES

•  TheCrisisResponseLabhasextensiveexperienceintransforminghighqualityresearchresultsintodesignimplicaConsforcommercialsoluCons.

•  WeoffertheDesignServicesasasystemaCcandcost‐efficientapproachforsoluConproviderstoradicallyimprovetheirexisCngandfutureapplicaConsandsoluConstotargetthereal‐worldneedsintheemergencyandcrisisresponsecommunity.

•  Designservicesincludebutarenotlimitedto:–  KnowledgeTransferWorkshops–  RadicalDesignWorkshops–  Technology‐specificDesignImprovement

•  TheDesignServicesconsistofastructuredprocesswhereresearchers,inaseriesofworkshopsworkinclosecollaboraConwithconceptdesigners,productdesigners,developersandprofessionalend‐userstobringcompeteCveadvantagetoexisCngorfutureproducts.

DESIGNSERVICES

•  WeofferassessmentservicesofneworexisCngapplicaConsandsystemsinexerciseseZngsoraspartofeverydayresponsework.

•  SystemassessmentorevaluaConinreal‐worldseZngshasproventoresultinfundamentalandcriCcalknowledgeaboutthestrengthsandweaknessofanapplicaConorsystem.

•  ClientsconsistsofpublicorganizaConsthatneedexpertsecond‐opinionsaspartofaprocurementprocessorsoluConsprovidersthatneedanassessmentaspartofpre‐salesacCviCes.

ASSESSMENTSERVICES

Organiza6onswehavebeeninvolvedwith:

•  SwedishPolice•  GreaterGothenburgFire&RescueServices•  StockholmFireandRescueServices•  CityofGothenburg•  LillaEdetcommunity•  LundFire&RescueServices

•  RegionaladministraCveBoardVästraGötaland•  ParamedicsServicesSahlgrenskaUniversity

Hospital

•  SwedishNaConalRoadAuthoriCes•  SwedishRailroadAuthoriCes•  SwedishRescueAgency•  SwedishEmergencyManagementAgency•  MSBSwedishCivilConCngencyAgency

COLLABORATION

TheCrisisReponseLabisconCnuouslylookingforcollaboraConwithotheracademicresearchgroups,industrialdesigngroupsandpracCConers.

•  Ericsson•  SAAB•  BAMBUSER•  BlueMobileSystems•  Carmenta

•  PerformIT

•  SAFER•  LindholmenSciencePark:SecurityArena

1.  HasClyFormedNetworks

2.  CommonOperaCngpicture3.  Temporaryinfrastructures4.  Mashup‐basedapplicaCons5.  Socialsocwareforprofessionalcrisisresponse6.  Quicklydeployableservicesforbio‐decease

tracking7.  SystemsforPrivate–Professionalcrisis

preparednesscollaboraCon8.  CrisiscommunicaCononaMass‐scale

9.  AugmentedrealityincommandcentreseZngs10.  Smart‐roomtechnologyforcommandcentre

seZngs

11.  Audio‐basedeventreporCng12.  Wearable,MobileandHandheldtechnologyfor

firstresponders

13.  Mobilephonebasedservicesforcrisismanagers14.  TinycollaboraCvesystemsforcrisisresponse

15.  MobileLiveVideoServicesinresponsework

16.  DigitalfootprintexploitaCon17.  SocialanalyCcsservices18.  Market‐baseddispatchmethodology19.  InformaConappliancesinsensornetwork

infrastructures

20.  StandardizaConinterfacesforVerCcalCOP‐applicaCons

21.  ExtendingSuper‐staConarysystemswithconsumertechnologies

22.  Open‐innovaConbasedinformaConsystems23.  InnovaConmodelsforpubliccrisisresponse

infrastructures

24.  OpengovernmentinformaConinfrastructures25.  Long‐tailbusinessmodelsforglobalsystem

deployment26.  NewcollaboraCvemodelsforresearch‐driven

product27.  Service‐basedsoluConsincrisisresponse

CANDIDATEPROJECTCONCEPTS

NETWORKOFPEOPLE

UrbanNulden,AssociateProfessor,UniversityofGothenburg.FangChen,AssocociateProfessor,Chalmers.JonasLandgren,AssistantProfessor,UniversityofGothenburg&ResearchManager,ViktoriaInsCtute,FredrikBergstrand,Ph.D‐student,UniversityofGothenburg,AnnaGryszkiewcz,PhD‐student,Chalmers.HenrikAndersson,Student,UniversityofGothenburg.ChristofferEliasson,Student,UniversityofGothenburg.

viktoria institute

Interna6onalCollabora6on

TheCrisisResponseLabislookingforinternaConalpartnershipsandresearchcollaboraConwithforeignuniversiCes,researchinsCtutes,industryandpublicorganizaCons.

WearemembersoftheISCRAM‐community(www.iscram.org)

Contact:JonasLandgren,ResearchManager,ViktoriaInsCtuteAssistantProfessor,UniversityofGothenburgjonas.landgren@viktoria.se:jonaslandgren.blogspot.com

viktoria institute