creating your resume pages 9-13 career services

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Writing Effective Resumes Mike Major, SPHR Director Career Services

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Page 1: Creating your Resume Pages 9-13  Career Services

Writing Effective

ResumesMike Major, SPHR

DirectorCareer Services

Writing Effective

ResumesMike Major, SPHR

DirectorCareer Services

Page 2: Creating your Resume Pages 9-13  Career Services

Creating your Resume

Pages 9-13

www.svsu.edu/careers

Career Services

Career Services

Page 3: Creating your Resume Pages 9-13  Career Services

What is the purpose of a resume?

www.svsu.edu/careers

Page 4: Creating your Resume Pages 9-13  Career Services

What will you bring to the organization?

Do you have the skills necessary to do the work?

Do you have the experience that the organization desires?

Value Proposition

www.svsu.edu/careers

Page 5: Creating your Resume Pages 9-13  Career Services

Why should I care about this position?

What did you research?Did the research process give

you any special skills?Did you find anything

interesting?

Core Questions for UGRP that Employers / Graduate Schools Want Answered

www.svsu.edu/careers

Page 6: Creating your Resume Pages 9-13  Career Services

Layout Primer Eyes tracing

Down From left to right

Use of bold Use of italics White space Clear headings No large text blocks Use of bullets

www.svsu.edu/careers

Page 7: Creating your Resume Pages 9-13  Career Services

436 Business Communication Quarterly 76(4)

Figure 1. The “F”-pattern reading area for resume design is based on eye-tracking research(Nielsen 2006; see also Shrestha & Lenz, 2007; Shrestha et al., 2008).Note. The most important information should appear within or near the gray areas that compose aresume’s “F-zone.”

Bold Name

356CyprusAvenue,AnyCity,AC 03200 999-888-7777

[email protected]

The most important information that potential

employers shouldremember aboutyou should go

in theF-zone—thegray areas of this page.

prepare one résumé and not worry about whether it will be read on a screen or onpaper, diminishing the need for a separate “scannable” résumé. The following updatedbest practices rely on this research as well as research about employers’ preferredrésumé structures, as described earlier.

www.svsu.edu/careers

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Diaz 437

Figure 2. A paper-based resume designed to be read on-screen or on paper.Note. Johnson uses the F-zone to highlight her professional writing education, courses, and internship.

JENNIFER JACOBSON

123 Main Street, Old Town, ME 04468

(999) 123-4567 [email protected]

EDUCATIONUniversity of Maine Orono, ME

Major: English Graduation: May 2012Concentration: Professional and GPA: 3.4

Technical Writing

EXPERIENCEOregg, Ltd. , Lowell, MAIntern for Information Development June 2012-present•

programs•• Prepare documents for different audiences, including users, administrators, and

developers•• Design and provide programming examples, graphics, developer-intro talks (Java, Eclipse,

PowerPoint)

Repair.com VirtualWriter August-December 2011•• Designed and wrote a repair manual for small electronic device•• Used small tools to replace battery, screen, and keypad•• Worked collaboratively with team of writers and designers

Freelance Graphic Designer Orono, ME“How to be One Cool Kid” Spring 2011•• Designed and created an instructional infographic using Adobe InDesign and Photoshop•• Inspired children’s audience through colorful comic-book style instructions

Records Technician Orono, MEUniversity Admissions Office Fall 2011-Spring 2012•• Adapt to change and manage projects on a daily basis•• Use extensive knowledge of University databases to help potential

students on phone and through email•• Answered telephone and responded to email messages from parents

and potential students

Student Assistant Orono, MEUniversity Admissions Office Fall 2010-Spring 2011•• Answered telephone and routed phone calls appropriately•• Made changes to documents using InDesign and PowerPoint

SKILLSMicrosoft Word and Excel Adobe InDesignAdobe Acrobat Editing tools Adobe Photoshop

RELEVANT COURSEWORKTechnical Editing Business &Technical WritingProposals and Reports PersuasiveWr

www.svsu.edu/careers

Page 9: Creating your Resume Pages 9-13  Career Services

So remember…

www.svsu.edu/careers

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Name and Contact Information Objective Education Relevant (Fieldwork) Experience Work Experience Community Involvement &

Accomplishments Computer/Technical Skills References

Standard Resume Headers

www.svsu.edu/careers

Making custom headers is

appropriate and sometimes a great

thing to do!

-Research Experience

-Publications

-Conference Presentations

The order of your headers may change

based on RELEVANCE

Page 11: Creating your Resume Pages 9-13  Career Services

Coop Cardinal7400 Bay Road

University Center, MI 48710(989) 222-2222 (Cell) (989) 555-5555 (Home)[email protected]

ePortfolio: www.coopcardinal.com

*cell only is appropriate

Name and Contact Information

www.svsu.edu/careers

Page 12: Creating your Resume Pages 9-13  Career Services

www.svsu.edu/careers

Be aware of any “ring back” tones that callers may hear before you

answer.

Many jobs are lost because “cool” ring back tones are not

set properly.

Don’t “Rick Roll” away a chance your

dream job!

Page 13: Creating your Resume Pages 9-13  Career Services

Objective/Personal Summary Be sure that it is customized specifically for each job that you are applying for “To apply my exceptional interpersonal,

creative and teamwork skills as a police officer.” Really?

Study the Job Description to see what qualities they are looking for and accentuate those aspects of your professional capabilities www.svsu.edu/careers

Page 14: Creating your Resume Pages 9-13  Career Services

Objective/Personal Summary “To apply my exceptional leadership,

interpersonal, and teamwork skills as a court services liaison with the Underground Railroad.”

Being very specific in an objective statement is helpful when resumes go into a CENTRALIZED HR office with DECENTRALIZED hiring managers

www.svsu.edu/careers

Page 15: Creating your Resume Pages 9-13  Career Services

It’s not always required. If you use one, make it count.

Objective

www.svsu.edu/careers

Page 16: Creating your Resume Pages 9-13  Career Services

What is most important? Which degree are you?

Standard format

Bachelor of Business Administration in Accounting Anticipated: May 2017

Bachelor of Professional AccountancySaginaw Valley State University, University Center, MIMinor: Political SciencePresident’s List: Eight semestersDeans’ List: Fall 2013, Winter 2014GPA: 3.55

Education

www.svsu.edu/careers

Page 17: Creating your Resume Pages 9-13  Career Services

Standard format for double majors Multiple degrees earned (from other

schools)

Bachelor of Business Administration in Accounting Anticipated: May 2015

Second Major: SpanishSaginaw Valley State University, University Center, MIMinor: Political Science

Associate in Arts, General Studies May 2013Mott Community College, Flint, MI

Education

www.svsu.edu/careers

Page 18: Creating your Resume Pages 9-13  Career Services

Highlight significant accreditations for SVSU’s programs of academic distinction

Bachelor of Business Administration in Accounting Anticipated: May 2017

(AACSB Accredited)Saginaw Valley State University, University Center, MIMinor: Political Science

Bachelor of Science in Mechanical Engineering Anticipated: May 2017

(ABET Accredited)Saginaw Valley State University, University Center, MIMinor: French

Education

www.svsu.edu/careers

Page 19: Creating your Resume Pages 9-13  Career Services

Importance of Effective Bullet Statements(Page 10) “A picture is worth 1,000 words”

Paint a picture in the employer’s mind

Statements should be clear, concise and detailed

“Presented to a group of students” vs.“Presented to a group of 35 college freshmen”

www.svsu.edu/careers

Page 20: Creating your Resume Pages 9-13  Career Services

If this is what you have on your resume, you have work to do! Fry CookMcDonald’s Restaurant

Helped customers Stocked shelves Used cash register Cleaned store Dealt with complaints

Not very impressive Tasks implied by the title Add no value to resume

www.svsu.edu/careers

These are known as:

“Level ONE” and should

never be used on your resume

Page 21: Creating your Resume Pages 9-13  Career Services

This is a little better, but still not great -

Crew MemberMcDonald’s Restaurant Assisted customers in a warm and friendly

manner Stocked shelves during down times to ensure a

professional environment Processed financial transactions through the

cash register in a fast and efficient manner

Cleaned store to maintain an appealing atmosphere to enhance customer satisfaction

www.svsu.edu/careers

These are known as:

“Level TWO” and should be used occasionally on your resume

Don’t rely on these to earn you an interview

Page 22: Creating your Resume Pages 9-13  Career Services

“Say More with Less” Describe accomplishments and achievements Increase something good or decrease

something bad? Employers want individuals who will make a

difference

Crew MemberMcDonald’s Restaurant

Earned Crew Member of the Month in June 2012 for consistently providing outstanding service

www.svsu.edu/careers

These are called “Level THREE” and should be used

as often as possible!

Page 23: Creating your Resume Pages 9-13  Career Services

Writing Level Three Bullet Statements How are the things you have done been

measured? What were the outcomes of projects? Think cause & effect Use words like “increased” and “decreased”:Any PositionAny Location, City, MI

Created _______ that led to ________ over a _____ period of time

Oversaw the development of _________ that resulted in ___________

Managed a team of ____ co-workers that _______

Processed over $___ worth of transactions over a ___ hour shift with a 100% accuracy ratewww.svsu.edu/careers

Page 24: Creating your Resume Pages 9-13  Career Services

HONORS / AWARDS / ACTIVITIES Volunteer, Big Brothers / Big Sisters of Midland May 2006 –

PresentMember, Delta Sigma Pi Business Fraternity Sept. 2012 – PresentRecipient, SVSU Award for Excellence Scholarship Aug. 2011 – May 2012

Marketing Project, Saginaw Valley State Tennis Jan. 2011 – May 2012

Other Activities

www.svsu.edu/careers

Page 25: Creating your Resume Pages 9-13  Career Services

Volunteer, Big Brothers / Big Sisters of Midland May 2006 – Present* Received ultimate brother award by successfully logging over 1,000 hours of volunteer service, assisting four youths who all went on to attend college

Member, Delta Sigma Pi Business Fraternity Sept. 2012 – Present* Served as treasurer for an on-campus organization of over 50 members and $10,000 in resources

Recipient, SVSU Award for Excellence Scholarship Aug. 2011 – May 2012

Marketing Project, Saginaw Valley State Tennis Jan. 2011 – May 2012 Marketing 331 Course, Saginaw Valley State University * Created a brochure using Adobe InDesign to advertise a series of summer tennis fundraising tournaments generating a total ROI of more than $2,000 * Organized a bowling-event fundraiser that generated over $600 in revenue

Other Activities

www.svsu.edu/careers

Page 26: Creating your Resume Pages 9-13  Career Services

Custom Headings are Appropriate: Intercollegiate Varsity Athletic

Experience On Campus Leadership Experience Volunteer Activities Study Abroad Experience Research and Publications Independent Study Field Work Observationswww.svsu.edu/

careers

Page 27: Creating your Resume Pages 9-13  Career Services

It is important to note: Do not need to have all these

headings You can be creative to get your

resume to a full page Custom headings highlight extra-

curricular activities

www.svsu.edu/careers

Page 28: Creating your Resume Pages 9-13  Career Services

INTERCOLLEGIATE VARSITY ATHLETIC EXPERIENCEMen’s Varsity Basketball Team 2012-PresentSaginaw Valley State University• Devoted 20 hours per week to athletics while carrying full

course load of 30 credits per year• Earned all-conference defensive team honors• NCAA Academic All-American

CAMPUS LEADERSHIP EXPERIENCERecruitment Chair, Delta Sigma Pi 2012-PresentMu Phi Chapter, Saginaw Valley State University• Led four recruitment activities that increased membership

from 25 to 40 members for a co-ed, professional business fraternity

• Coordinated the Relay For Life booth and organized 15 volunteers for 24 continuous hours, raising $6,954 for charity

www.svsu.edu/careers

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RESEARCH EXPERIENCEProject Title                                                                  May 2015 – Present Saginaw Valley State University• Selected to participated in an elite program designed to partner

undergraduate students with Ph.D. faculty research• Conducted ______ experiments on the topics of

_____________________• Prepared an annotated bibliography of X peer reviewed sources on

the topic of __________________• Presented findings at _____conference name______ in June 2015 (or

date)• Assisted primary investigator in preparing documents for

Institutional Review Board (IRB) approvalCONFERENCE PRESENTATIONSLindberg, S. M., & Hyde, J. S. (2007, March). Mother-child interactions during mathematics homework: Socialization of gender differentiation? Poster presented at the biennial meeting of the Society for Research on Adolescence, Chicago, IL.

Seibel, R., & Saffran, J. (2006, June). Tune or text: The effect of text on melody recognition. Paper presented at the annual meeting of XVth Biennial International Conference on Infant Studies, Kyoto, Japan.

www.svsu.edu/careers

List presentations in APA (or MLA) format, based on

discipline!

Page 30: Creating your Resume Pages 9-13  Career Services

Additional examples for a RSO Participant in a national service fraternity in which I perform

over ## hours of community service per year

Mentored new members on the culture and traditions of an organization with a rich history dating back to YEAR

Served as volunteer coordinator and successfully arranged over ## service hours in support of over ## events

Hosted team building exercises for ## members that fostered a closer bond among fraternity members

Completed leadership courses that covered topics including effective problem solving, conflict negotiation, ethics/moral implications and project management strategies

Many more examples possible based on YOUR experiences!

www.svsu.edu/careers

Page 31: Creating your Resume Pages 9-13  Career Services

Depending on your skillset, this section may be one of the HIGHEST priorities, above “Work Experience”

COMPUTER / TECHNICAL SKILLS

Multimedia Applications: Camtasia, Final Cut ProGraphic Design: Adobe Creative Suite (Photoshop, Illustrator, Fireworks)Programming Languages: C++, Java, C, ASP.NET, SQLApplications: MS Visual Studio, EclipseAccounting: Microsoft Excel Certified ProfessionalDatabase Systems: SQL Server, MySQLStatistical Analysis: SPSS

Computer / Technical Skills

www.svsu.edu/careers

Page 32: Creating your Resume Pages 9-13  Career Services

Ask permission!! Choose wisely Keep your references informed of your job

search

Dr. Someone Who-knowsyouwell, ProfessorDepartment of AccountingSaginaw Valley State University308 Curtiss Hall7400 Bay RoadUniversity Center, MI 48710(989) 964-4000 (Office)[email protected]

References

www.svsu.edu/careers

Page 33: Creating your Resume Pages 9-13  Career Services

DASH INCONSISTENCIES / DATES NOT LINING UP / SPELLING OUT SOME MONTHS BUT NOT ALL

Volunteer, Big Brothers / Big Sisters of Midland May 2006-PresentMember, Delta Sigma Pi Business Fraternity Sept. 2012 – PresentRecipient, SVSU Award for Excellence Scholarship Aug. 2011 - May 2012

Marketing Project, Saginaw Valley State Tennis Jan. 2011 –May 2012 Volunteer, Sparky Stec Charities Jan. 2011 to December 2012

Common Resume Errors

www.svsu.edu/careers

PERIODS USED WITH SOME (BUT NOT ALL BULLETS) / DIFFERENT FONT STYLE / COLOR / SIZES ON RESUMES

Men’s Varsity Basketball Team 2012 thru PresentSaginaw Valley State University• Devoted 20 hours per week to athletics while carrying full

course load of 30 credits per year.• Earned all-conference defensive team honors

Page 34: Creating your Resume Pages 9-13  Career Services

Not listing an actual SVSU major/degree Not listing anticipated graduation date Putting SVSU in “Saginaw”

Bachelor of History 2011 – Present Bachelor of AccountancySaginaw Valley State University, Saginaw, MIMinor: Political SciencePresident’s List: Eight semestersDeans’ List: Fall 2013, Winter 2014GPA: 3.55

More Common Errors

www.svsu.edu/careers

Page 35: Creating your Resume Pages 9-13  Career Services

Resources available from Career Services Resume and cover letter building and critiques

Online Tutorials Resume, Cover Letter, Interviewing, Job Search

Strategies Mock interviews and interview coaching Network development Career fairs on campus exclusively for SVSU

students to network with potential employers Internship/Co-op advising Job search strategies Developing personal brand On-campus student employment

www.svsu.edu/careers

Page 36: Creating your Resume Pages 9-13  Career Services

Cardinal Career

Network

Page 3

www.svsu.edu/careers

Career Services

Career Services

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Career Services

www.svsu.edu/careers

Cardinal Career Network Activity Summary (JULY 1, 2014 – JUNE 30, 2015)

Total Employers 5,609 (+16%)

New Employers* 791

Total Contacts 9,764 (+21%)

New Contacts* 1,690

Total External Jobs Posted* 8,034

Unique Student/Alumni Logins* 6,491

Total External Job Views* 245,658

As of 9/9/15

we have 5,762

employers

Page 38: Creating your Resume Pages 9-13  Career Services

Career Services

www.svsu.edu/careers

Page 39: Creating your Resume Pages 9-13  Career Services

Login at http://www.svsu.edu/careers Cardinal Job Postings

Recruited / posted exclusively for SVSU NACElink Extended Job Search

National Association of Colleges & Employers

Create Job Search Agents Personalize resumes/cover letters for

positions that accept them in CCN

Cardinal Career Network Tips

www.svsu.edu/careers

Page 40: Creating your Resume Pages 9-13  Career Services

Internships & Co-Op Program

Page 7

www.svsu.edu/careers

Career Services

Career Services

Page 41: Creating your Resume Pages 9-13  Career Services

Internships Through Career Services

Opportunities for all majors are posted for students the Cardinal Career Network www.svsu.edu/careers

Over 600 paid co-op/internship opportunities eachyear Pay ranges from minimum wage to over

$20/hour Students interested in apply for

co-ops/internships through Career Services must register with the office http://www.svsu.edu/careerservices/forstudentsalumni/coop

&internship/

www.svsu.edu/careers

Page 42: Creating your Resume Pages 9-13  Career Services

Source: 2013 NACE Salary Survey

www.svsu.edu/careers

Page 43: Creating your Resume Pages 9-13  Career Services

The Value of Internships Overall first-job offer to new college

graduates with NO internship experience: $37,621

Overall first-job offer to new college graduates with an internship experience: $41,580

Difference of $3,959Source: 2013 NACE Salary Survey

www.svsu.edu/careers

Page 44: Creating your Resume Pages 9-13  Career Services

Career Services hosts eight• Part-Time Job Fair (August)• Accounting & Finance (September)• Fall University-Wide (October)• Health & Human Services (November)• Summer Job & Internship (January)• Manufacturing / IT (February)• Spring University-Wide (March)• Education Fair (June)

Increased employer registration by 22% in 2014/2015 compared to 2013/2014

If SVSU students gain a reputation for coming to employment fairs, MORE employers will come!

SVSU Employment Fairs2014/2015

Academic year

• 7 on-campus fairs

• 414 employers• 1,563

students/alumni

National Best Practice:

• 1:8 = 2,720 attendees

www.svsu.edu/careers

Career Services

What do employers report as #1 lacking skill?

Interpersonal skills!

Page 45: Creating your Resume Pages 9-13  Career Services

Fall University-Wide Employment Fair

Over 90 organizations to attend!

View the list at:www.svsu.edu/careers

Friday, October 1612-3 pm

Curtiss Hall Banquet Rooms

Page 46: Creating your Resume Pages 9-13  Career Services

T H A N K Y O U

[email protected] Hall 270989.964.4954

www.svsu.edu/careers 46