creating mobile strategies based on empathy

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Creating mobile strategies based on empathy Creating mobile strategies based on empathy

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Social design workshop thinking about people and their relationship to mobile technology.

TRANSCRIPT

Page 1: Creating mobile strategies based on empathy

Creating mobile strategies based on empathy

Creating mobile strategies based on empathy

Page 2: Creating mobile strategies based on empathy

Experience report

Q&A

Embracing constraints

Working in groups

Agenda

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Index Experience report Experience Report

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Page 5: Creating mobile strategies based on empathy

http://disinfo.com/2011/08/sf-transit-system-blocks-cell-phone-service-to-thwart-protests/

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http://planetevivante.wordpress.com/2008/11/20/playpumps-et-google-eau-potable-en-afrique/

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#1: Guide your design

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“The core of strategy work is always the same; discovering the critical factors in a situation and designing a way of coordinating and focusing actions to deal with those factors.”

Rumelt

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Context-first

Augment existing answers

Create-destroy

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?

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Embracing constraints... Embracing constraints

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Page 22: Creating mobile strategies based on empathy

http://www.designother90.org/solution/mpedigree-electronic-resource-system/

http://www.designother90.org/solution/mpedigree-electronic-resource-system/

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Hardware Accessibility Durability Signal strength Screen size Speed Security ...

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- @inkblurt

Hardware Accessibility Durability Signal strength Screen size Speed Security ...

Rather than starting with the technology, what if we start with the people?

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Sketch by Chris Cheshire

Activity 1

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http://www.indybay.org/uploads/2013/05/02/food-not-bombs-may-day-immigration-reform-santa-cruz-2013-18.jpg http://www.bradleymanning.org/wp-content/uploads/2013/06/FreeBrad03.jpg

Activity 2

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IDEO tools and tips for HCD: http://www.hcdconnect.org/

Rumelt on strategy: http://goodbadstrategy.com/

David Armano on persona ecosystems: http://is.gd/dpsux1

NN/g on UX research methods & timelines: http://is.gd/dpsux2

NN/g on thinkalouds: http://is.gd/dpsux4

LukeW on one thumb/one eyeball: http://is.gd/dpsux5

Amnesty International on apps + human rights: http://is.gd/dpsux3

Further Reading