Crafting The User Centered Library

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Post on 06-May-2015




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This session will show practical (and often free) methods for gathering data from users in a variety of ways for user-centric design. You will learn techniques for implementing what your users need and want, and will learn how to overcome the obstacles that may pop up.


<ul><li>1.Crafting the User-Centered Library Cliff Landis, Technology Librarian Valdosta State University</li></ul> <p>2. CONSTANT EVOLUTION 3. GATHERING THETOOLS 4. Surveys 5. Focus Groups </p> <ul><li> </li></ul> <ul><li>You only need a few people. </li></ul> <ul><li>Get someone else to moderate. </li></ul> <ul><li>You only need a few questions. </li></ul> <p>6. User Observations 7. Conversations! 8. 9. Drawing them in </p> <ul><li>Have something to offer </li></ul> <ul><li>Get OUT of your library </li></ul> <ul><li>Remember, everyone loves to give their opinions! </li></ul> <p> 10. Embrace the power of selling out(just a little bit) 11. ITS SWAG-TASTIC! Is it shiny?Is it branded?Do you already have 20?Give it to your volunteers!!! 12. IMPLEMENTATION 13. Remember, something will go wrong. 14. Now that youve found out what they want and need 15. Getting the Boss buy-in 16. Data-driven results 17. MAKING IT PUBLISHABLE 18. All that boring stuff </p> <ul><li>The Practice of Social Researchby Earl R. Babbie </li></ul> <ul><li>Reliability, Validity, Methodology, etc. </li></ul> <p> 19. Go ahead and do it half-assed!Dont wait!(You need the data) 20. You can always refine and redo (And remember, youre human too!) 21. BEING USER-CENTRIC User Your library. 22. BEING USER-CENTRIC </p> <ul><li>They were rightthe whole world really does revolve around them </li></ul> <p>User Your library. MySpace Facebook 23. CLIFFLANDIS.NET </p>