Crafting The User Centered Library

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Post on 06-May-2015

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This session will show practical (and often free) methods for gathering data from users in a variety of ways for user-centric design. You will learn techniques for implementing what your users need and want, and will learn how to overcome the obstacles that may pop up.

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<ul><li>1.Crafting the User-Centered Library Cliff Landis, Technology Librarian Valdosta State University clifflandis.net</li></ul> <p>2. CONSTANT EVOLUTION http://www.flickr.com/photos/55456073@N00/301678287/ 3. GATHERING THETOOLS http://www.flickr.com/photos/81287431@N00/41852222/ 4. Surveys 5. Focus Groups </p> <ul><li>http://www.useit.com/ </li></ul> <ul><li>You only need a few people. </li></ul> <ul><li>Get someone else to moderate. </li></ul> <ul><li>You only need a few questions. </li></ul> <p>6. User Observations 7. Conversations! www.flickr.com/photos/16262133@N00/80634154 8. http://www.flickr.com/photos/35237093637@N01/820500012/ 9. Drawing them in </p> <ul><li>Have something to offer </li></ul> <ul><li>Get OUT of your library </li></ul> <ul><li>Remember, everyone loves to give their opinions! </li></ul> <p>www.flickr.com/photos/28859335@N00/119115269 10. Embrace the power of selling out(just a little bit) www.flickr.com/photos/12505664@N00/352214448 11. ITS SWAG-TASTIC! www.flickr.com/photos/80081757@N00/111831987 Is it shiny?Is it branded?Do you already have 20?Give it to your volunteers!!! 12. IMPLEMENTATION http://www.flickr.com/photos/19014808@N00/169630719/ 13. Remember, something will go wrong. www.flickr.com/photos/33103273@N00/2050128846 14. Now that youve found out what they want and need www.flickr.com/photos/44124365282@N01/177904280 15. Getting the Boss buy-in www.flickr.com/photos/79874304@N00/10175721 16. Data-driven results www.flickr.com/photos/37996600126@N01/76966740 17. MAKING IT PUBLISHABLE http://www.flickr.com/photos/86603835@N00/19650368/ 18. All that boring stuff </p> <ul><li>The Practice of Social Researchby Earl R. Babbie </li></ul> <ul><li>Reliability, Validity, Methodology, etc. </li></ul> <p>http://www.flickr.com/photos/86603835@N00/1435154217 19. Go ahead and do it half-assed!Dont wait!(You need the data) http://www.flickr.com/photos/41397136@N00/975160147/ 20. You can always refine and redo (And remember, youre human too!) www.flickr.com/photos/12836528@N00/2121472112 21. BEING USER-CENTRIC User Your library. http://www.flickr.com/photos/43285282@N00/69442780/ 22. BEING USER-CENTRIC </p> <ul><li>They were rightthe whole world really does revolve around them </li></ul> <p>User Your library. MySpace Facebook http://www.flickr.com/photos/43285282@N00/69442780/ 23. CLIFFLANDIS.NET http://www.flickr.com/photos/45082883@N00/223839049/ </p>