crafting compelling content for social recruiting
TRANSCRIPT
Glassdoor, Inc. 2008-2016 #GDCHAT
Featured Speakers
Colleen Robertson Digital Marketing Manager
at Slalom Consulting Linkedin.com/in/colleenr
@ColleenWasTaken
Lisa Holden Employer Communications Manager
at Glassdoor Linkedin.com/in/holdenlisa
@LisaAHolden
Glassdoor, Inc. 2008-2016 #GDCHAT
Agenda • The Modern Recruiting Landscape • Why Social Recruiting Matters • 3 Key Tips • Conversation Spotlight – Slalom Consulting • Q&A
Glassdoor, Inc. 2008-2016 #GDCHAT
Our Decision-Making Process Has Changed
Job seekers use on average
before applying for a job (Inavero, 2015)
Consumers visit at least
before making a purchase (Retailing Today, 2013)
and look at
(Inavero, 2015)
Glassdoor, Inc. 2008-2016 #GDCHAT
Today’s Transparent Culture
retail travel employment
We Lean on Peers for Advice When Making Decisions
Glassdoor, Inc. 2008-2016 #GDCHAT
Why Social Recruiting Matters
• Cost-effective • Amplifies brand awareness • Drives candidate quality
Glassdoor, Inc. 2008-2016 #GDCHAT
Why Social Recruiting Matters: Candidate Quality
73% of recruiters have made successful hires through social media and 59% of recruiters think candidates found through social networks are the “highest quality.” 1
(Source: 1Jobvite Social Recruiting Survey, 2014)
Glassdoor, Inc. 2008-2016 #GDCHAT
Source: 1Edelman Global Trust Barometer Survey, 2015
Although friends and family are still the most trusted source (72%), "content provided by employees is the"
#2 most trusted sourceof information on a company.1
Job Seekers Want to Hear Everyone’s Perspective
Glassdoor, Inc. 2008-2016 #GDCHAT
80%
Your Reputation Transcends Employees and Candidates
Source: Edelman 2015 Trust Barometer, January 2015
63% & of consumers refuse to buy products and
services from a company they do not trust of consumers choose to buy products
from a companies they trust
while 58% will criticize that organization to a friend or colleague.
and 68% will recommend those companies to a friend.
Glassdoor, Inc. 2008-2016 #GDCHAT
Beat the Competition
Source: 1 Glassdoor US Site Survey, Jan 2016
of employers encourage employees to use social media to share news and information about their work or employer.1
33%
Glassdoor, Inc. 2008-2016 #GDCHAT
Be Authentic
• Candidates want the real scoop
• Communicate culture and values
• Share content from other providers
Glassdoor, Inc. 2008-2016 #GDCHAT
Share • Real photos and stories • Company news, mission,
and vision • Awards • Thought leadership • Employee spotlights • Job postings
Glassdoor, Inc. 2008-2016 #GDCHAT
Engage Brand Ambassadors
• Launch a photo contest • Create a unique hashtag • Make it easy
Glassdoor, Inc. 2008-2016 #GDCHAT
• A business consulting firm headquartered in Seattle, WA, founded in 2001
• 21 markets • 3,700 + employees • Client list comprised of Fortune 1,000 companies • Local model backed by delivery centers • @Slalom / @Slalom Consulting
Slalom is
Glassdoor, Inc. 2008-2016 #GDCHAT
• Digital Media Manager, with Slalom for 2 years • Supporting 21 markets with management of their own
social channels: training, content and tools • Voicing Slalom on major social channels • Managing paid ads • Growing new employee brand advocacy program • @ColleenWasTaken
Colleen is
Glassdoor, Inc. 2008-2016 #GDCHAT
“Companies that use social advocacy programs are 12% more profitable than companies who do not.”
Lorie Sole Senior Interactive Marketing Manager, Kelly Services Inc.
“Companies that use social advocacy programs
are 12% more profitable than companies who do not.”
Lorie Sole Senior Interactive Marketing Manager, Kelly Services Inc.
Glassdoor, Inc. 2008-2016 #GDCHAT
“When employees share content, it receieves 5-10x the amplification rate than brand-shared content.”
Glassdoor, Inc. 2008-2016 #GDCHAT
• Clarify your brand • Define goals • Articulate how they stand to
benefit
Getting Started
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• Passionate about your brand
• Passionate about social (and/or continued learning)
• Willing to engage on behalf of your brand
Who
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• Impact company success
• Develop online persona/ build SME status
• Connect with coworkers, continue learning
Why
Glassdoor, Inc. 2008-2016 #GDCHAT
• In-person and remote trainings
• User guides • Brand advocacy tool:
easy scheduling and suggested content
How
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• Branded content • Other content • Does it inspire/engage
you? Then your network(s) will find it interesting.
What
Glassdoor, Inc. 2008-2016 #GDCHAT
It's been great being a part of Social Slalom! It gives me great content to push out and I really think it's helped me build out my professional brand. I've been able to have conversations with potential consultants on the latest trends and news articles out there. A lot of my connections on Twitter and LinkedIn have reached out to chat about specific posts I have shared. Not to mention the amount of people that want to know more about us! Again, my biggest take away is being seen as someone that is engrained in the technology and consulting fields instead of as a "recruiter" for these skills! - Lindsay I have gained exposure with followers who express common interests on social media. There have been several opportunities where I have shared the Slalom story with those who started following me after reading this content. …VERY IMPACTFUL! - Missy … an incredible learning tool for me as I continue to learn about the company. A past co-worker and I connected over Slalom Social a few weeks ago. He had worked with Slalom in 2012 and didn’t realize we were opening up an office in St. Louis until seeing my daily posts. He starts with our team in two weeks! … has helped me have deeper conversations with candidates quicker. - Alana
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• Test and refine • Report impact
back to users • Ongoing motivation
Measure & Report
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• Are your branded handles gaining followers?
• Are your SMEs developing their brands?
• Is traffic to site impacted?
Traffic to Site + Engagement on Channels
Glassdoor, Inc. 2008-2016 #GDCHAT
Featured Speakers
Colleen Robertson Digital Marketing Manager
at Slalom Consulting Linkedin.com/in/colleenr
@ColleenWasTaken
Lisa Holden Employer Communications Manager
at Glassdoor Linkedin.com/in/holdenlisa
@LisaAHolden