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UO_WELSI2104_2017/05_2017-05-16 14:44:08 CRICOS Provider Number: 1 /4

Course Outline (Higher Education)

School / Faculty: Faculty of Education and Arts

Course Title: WORKING IN HUMAN SERVICES ORGANISATIONS

Course ID: WELSI2104

Credit Points: 15.00

Prerequisite(s): (WELRO1001) (ATSGC1363 or WELSI1003)

Co-requisite(s): Nil

Exclusion(s): Nil

ASCED Code: 090515

Grading Scheme: Graded (HD, D, C, etc.)

Program Level:

AQF Level of Program 5 6 7 8 9 10

LevelIntroductoryIntermediateAdvanced

Learning Outcomes:

Knowledge:

K1. Identify the social and organizational context of human service practiceK2. Develop the ability to analyse the context of human service practice, including the role and

function of the organisation, and the position and function of human service professionals withinthe organization

K3. Integrate theory and practice in an organizational contextK4. Model and critically appraise different styles and modes of professional practice, including the

role(s) and responsibilities of human services professionals, and the specific knowledge and skillsrequired for this setting

K5. Examine the impact of social and political issues in a practice settingK6. Identify and describe human service ethics and practice standards and how these apply in a

particular setting

Skills:

S1. Demonstrate high level communication skillsS2. Research and analyse information from a variety of sources and use this to inform practiceS3. Demonstrate an understanding of ethical practiceS4. Develop reflective practice skills


Course Outline (Higher Education)WELSI2104 WORKING IN HUMAN SERVICES ORGANISATIONS

Application of knowledge and skills:

A1. Demonstrate knowledge of the nature of working as a human services professional in a humanservice organization

A2. Ability to utilize reflective practice on human service experiences, policies and organizationalcontext and their impacts on the human services field

A3. Demonstrate knowledge of the human services ethical dimensions of practice and identifyappropriate ethical decision making frameworks

Course Content:

Topics may include:

Developing a working relationship

Organisational structures, goals, culture, and change

Networking

Communication skills

Supervision

Legal rights and responsibilities

Program evaluation and accountability

Ethical dimensions of practice

Decision making

Role of human services worker

Teamwork

Skills for disengagement

Knowledge of local human service agencies

Confidentiality and privacy

Duty of care



Dealing with stressful situations, and self-care strategies

Expectations and responsibilities for fieldwork placement

Values and Graduate Attributes:

Values:

V1. Practice working within the professional “code of ethics”V2. Examine own values and how they impact upon practiceV3. Use critical self-awareness and reflectionV4. Understand the concept of “use of self” within agency practiceV5. Awareness of appropriate ways of dealing with ethical issues occurring on placement

Graduate Attributes:

graduate attributes statement. To have graduates with knowledge, skills and competence that enablethem to stand out as critical, creative and enquiring learners who are capable, flexible and work ready,and responsible, ethical and engaged citizens.

Attribute Brief Description Focus

Knowledge, skills and competence

Graduates will be able to articulate their skills andknowledge in relation to welfare practice, and willbe able to critically analyse areas for their ownfurther development and learning in their finalfieldwork placement.

High

Critical, creative and enquiringlearners

Graduates will have developed confidence in theircommunication skills and understanding of thehuman services field

Medium

Capable, flexible and work readyGraduates will engage in collegial discussions abouttheir experiences, roles and involvement with thelocal community

High

Responsible, ethical and engagedcitizens

Graduates will be aware of the social, political andethical responsibilities of working in the broadercommunity

Medium

Learning Task and Assessment:

Learning OutcomesAssessed Assessment Task Assessment

Type Weighting

K1, K2, K5, S1, S2, S3,S4, A1, A3

Research and understanding of the ethicaldimensions of human service practice and ethicaldecision making frameworks.

Written 20-40%

K1, K2, K3, K4, K5, S1,S2, S3, S4, A1, A2, A3 Reflective overview of placement experience Portfolio 40-60%

K1, K2, K3, K4, K5, S1,S2, S3, S4, A1, A2, A3

Demonstrate knowledge human service field,ethical dimensions of practice, practice methods,clients, staff, organizational, cultural andcommunity factors on program and interventionprocesses and outcomes.

Quizzes 20-30%



Learning OutcomesAssessed Assessment Task Assessment

Type Weighting

Field Educator Report Written S/U

Adopted Reference Style:

APA

course outline (higher education) - fdlgrades outline (higher education) school / faculty: faculty...

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